Nokia India Complaints & Reviews

I bought a "nokia mobile phone 8110 black" from lulu connect at edappally lulu mall, cochin, kerala on 02.01.2019. After 8 days the loudspeaker of the phone had an error that the sound is very low. I went to the store i bought the phone and as they directed i went to "poovath international" which is an authorised nokia service centre located in 1st floor, kunjalus place, p. T. Usha rod, opposite maharaja's college stadium, cochin on 11.01.2019....

I am the ardent beleiver of Nokia quality phone hence purchased Nokia 5.1 plus under invoice no.FAB35Q[protected] Dt. 24.10.18 thru Flipkart. Get disappointed. immediately after purchasing as the phone screen automatically get blackened during operation. Contacted many times to Flipkart- declined to replace with other piece/ model..This is a manufacturing defect which is going to be proved as Nokia's brand image denter. Considering the complaints...

I bought nokia 6.1 plus 3 months back with back shockproof cover and screen guard. Still it developed crack at bottom left due to poor build quality. Service centre reffered to was nightmare. I want replacement. I am very frustrated. It is shameful for any mnc which is rebuilding itself. I am administration officer in lic of india and knows the value of service....

Nokia mobile shop - support

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Nokia mobile care
Welcome to nokia phones website chat support? If you have any queries regarding the order status for a device purchased on nokia phone website, please stay online and our customer support executive will assist you shortly. You may also login to my account section on our website to know the current status of an order placed earlier. The information about specifications/pricing...

I've bought a nokia 6 10 months before after 2 months cell was not working, i visited to nokia care sahara mall, job number,[protected]/180529/016, but mobile was not ok, hanging problem, now i'm in nokia care flex, but they are not attending me and not respond properly, very cheap behavior by team, i'm asking for nodal, they saying nobody is higher than us, [protected] please do the needful, lalit thakral [protected]...

I bought a mobile phone in august and within 4 months it's charging port is not working
Than i gave for repairing at nokia care centre mumbai, prabhadevi on 24th decemberthey told they will repair and give back phone on 10th january
But on 11th also they have not repaired a phone and inspite of repeated calling nobody will answer a call
Very disappointed with service and products...

I am facing this problem of phone not detecting the sim. I chatted with nokia care during the week of 17th december 2018 - you will have the chat details. I was instructed to try out a few reset steps which i tried but the problem remained. I visited the authorized nokia care centre (Ss technologies) in gurgaon and submitted my phone on 22nd december 2018 (Job sheet no[protected]/181222/008). However, they informed me that the imei nos have...

Nokia 6.1 plus handset having issue with using bsnl 3g internet, as suggested by nokia chat representative i have approached to nokia service center and they degraded my phone to lower android version but effect of the same is found, after that i contacted bsnl they aslo replaced my sim cards 3 times but same problem arrives, it is like manufacturing defects / errors, but now nokia telling that its bsnl problem and bsnl telling that its nokia...

U have nokia 6.1 plus. I purchased it frim flipkart 2 months ago.. Very bad experience.. Didn't expect this from nokia. Cell phone heats at very high intensity. Feel like its about to explode.. Very poor battery backup i have to charge phone 3-4 times a day. No response from nokia service centre.. No response from nokia customer care.. They don't pick call.. They dont give attention to my complaints...

Sim card tray found broken. Approached local care center at trivandrum 20 days back. The man in-charge told me that I had to pay for the service to which I had to agree. Please note that the device is under warranty. Even after this, He did not give me a sim tray saying that he was a expecting the courier from Nokia. i am yet to get a replacement till date. Nowadays he is not even attending the phoneq calls. Nokia helpline and chat support...

I own a nokia 7 plus device. Recently, i had been experiencing difficulties regarding the microphone of my device. So, i decided to visit the service center. On reaching the service center, i was told by one of the executives that it would take about one for the microphone to arrive the service center and it would be better if i come next week. Following the advice, i again visited the service center after a week and on reaching the service...

Is this a joke?
How come a brand like nokia overlooked this kind of a bug.
I spend about 30k on this device and this is what i get?
Please fix this bug immediately. This is bad customer experience. If you can't fix please take my device back and give my money so that i can switch to oneplus6 which i guess is much better than nokia. I think i've made a bad choice by trusting a good old brand like nokia. I feel disheartened...

They are trying to scam people by telling about things that are not even faulty with the phone.
I wanted to repair my charging port which would cost 1500. The guy at the reception said he will have to replace back panel too for 3000. When i refused for back panel replacement he said that it will take him 1 week to repair my phone and i have to leave my phone with him for no reason...

Hi,

I have given my nokia 6.1 plus to service center for changing the lcd because in that showing a yellow spot in the screen. I have given my phone on 1 december 2018 but still, i have not to get my phone back. I have mailed to nokia hmdglobal also but they said only you will get back your phone soon. They don't help on this also. I am really very disappointed with nokia (Hmdglobal) service....

My nokia 6 has back button problem.. Nokia care told that it will take 5days to solve and cost will be 2200rs.. Now its been 35 days.. They told that they are unable to solve.. So i told me to return that with the given condition.. But when the return my phone is not turning on.. I told them to solve that problem. And now after been 24hrs they dont contact with me.. My handset is there.....

I have submitted my phone on[protected] since it had problems with Mic. Its been a month my device is not repaired and now they are replacing my phone. Its really annoying to visit service centre and they ask me to call customer care because as per them @nokia is not delivering the parts. The customer executives and the service centre people are very rude and they don't have any clue when they will repair my device.

Should...

Dear concerns,

This is to share the pathetic quality delivered by nokia. I have bought nokia 5.1 plus which i have received approximately 15 days back and order was placed on3rd december 2018. Now, suddenly from yesterday evening phone has stopped showing anything on screen. It's ringing and its on but i am not able to see anything on screen. Sometime it starts calling on random numbers and even i am not able to see which...

Writing this to you with a lot of frustration on your service.

It is taking to much time for charge the battery. So i have contacted support through the chat and they asked me to do the factory reset. But after that also my issue stil not solved. So they asked me to go to nearest nokia care and i have visited secunderabad nokia care.

So they said it is because of base board issue and it will take 15days to replace...

I bought my phone (Nokia 6.1 plus) on 10th october 2018, and after 2 months my phone got some minor issue (Problem in the charging jack) with it because of which i have submitted my phone to the nearest nokia care branch of sonipat, haryana, 131001 on 5th december 2018, and they promised to give my phone back to me on 12th december 2018 but they didn't give that back to me and they requested me to wait for 2 days and will get my phone back...

I have purchased nokia 3310 in aug 2017, now the phone is out of warranty, but im looking for service, the front & back panel is damaged, i have visited nokia service centres in mumbai but all the service provider say nokia is not giving service support to nokia 3310 handsets & no spares are provided by the company.

As per nokia representatives & several mails to nokia service email ids, no one is ready to give the clear cut...