Nokia India Complaints & Reviews

Sir, I am using Cell One Post Paid under Plan -123. The options like Travel informations etc under Cell One menu are not funstioning. We have made several complaints at Visakhapatnam, but till date no corrective measure has been initiated. Please look into the matter and do need full.
More over, neither the monthly bills are been sent in proper time, nor the same are available in NET till 10th/11th of any month, nor any massege are received well in advance of due date of payment. Pl. look into the matter and do need full,
Sumit Kumar Bandyopadhyay
10.06.08

MY MOBILE IS SHOWING MESSAGE AGAIN AND AGAIN THAT MEMORY LOW DELETE SOME DATA BUT TOTAL CAPACITY OF MEMORY CARD IS 488 MB AND USED 222 MB AND FREE SPACE IS 266 MB.KINDLY ADVISE ME THAT WHY MY MOBILE IS SHOWING THIS MESSAGE.

REMARK:-ONCE I EXTRACT MEMORY CARD FROM MOBILE WITHOUT SWITCH OFF MY MOBILE.

NOW, PLS ADVISE WHAT I AM TO DO

Hi,

I have sent my default battery on 22/feb/2008 with SPEED POST to ORDER SOLUTIONS, ANDHERI but till date i have not received the fresh battery and i am not able to use my old cell because i have no battery.
my speed post no. is
SP EN[protected]IN
Counter No:1, OP-Code:MNM

So I request you to kindly take necessary action for my battery replacement.

DEVENDER VERMA
ROOM NO. 16, MH-F
UNIVERSITIY OF HYDERABAD
GACHIBOWLI, HYDERABAD 500046

To,
The General Manager
Service

Sir,

With reference to above subject i would like to inform you that i have given my mobile to MM Electronics Kanpur (Authorised service center of Nokia) on 8.02.08. When i had given my set to the center my set was in warranty, till date after a long follow up i have not received my product back.

Sir i just request you to kindly look in to matter & solve my problem as it has been already very late.

Thanks & regards
AMAR MISHRA
[protected]

I purchased Nokia-3110, on[protected], from M/s. Hot Spots Retails Pvt. Ltd. Shalimar Bagh, New Delhi-110088.

Few days back My head set stopped working. Hence, on[protected], I visited NokiaCare, Authorised Service Centre, AJ Block, Shalimar Bagh, New Delhi-110088.

To my utter surprise I was told that it can not be repaired/replaced since its warranty is expired. I was taken aback because at the time of purchase dealer told me that warranty is for one year. He did not tell me that the warranty of headset is only for Six Month.

Immediately I also contacted M/s HOTSPOTS RETAILS PVT. LTD. But the dealing hand shew his helplessness in the matter. I asked him why this fact (of six months warranty for Headset) was not mentioned on the receipt. He simply kept mum.

Now I want that the non working headset may immediately be either replaced.

(Alok Kumar)

I bought NokiaN73 mobile on 10th May, 2008. From the day I bought the mobile I came across with many problems with battery(which is provided with mobile). I consulted nokia care which is near by sampath vinayaka temple visakhapatnam. They reloaded the software and returned the mobile. But still came across with the same complaint. Eventhough I charged my mobile for 2 to 3 days continuously the backup time is less than 5 hours. Kindly consider my complaint and get my mobile rectified soon...

My battery No:[protected]p[protected]

Sir, I have purchased a mobile from Subiksha, ashok Nagar, Ch-83 and they refused to open the box for showing the model, colour, style and as there is no other go I have purchased as I badly need it. From 25th May aircel tower signal is not getting properly in my mobile & I checked with aircel SIM card at their office at Chinnamalai (near Saidapet Bridge) and I came to know that the SIM card is perfectly ok. I brought the unit to Nokia aruthorised service shop at T.Ngar opp to Pondy Bazaar Post Office in Deenadayalu Street and handed over I brought the same unit to Nokia aruthorised service shop on 29th May'08 at T.Nagar opp to Pondy Bazaar Post Office in Deenadayalu Street and handed over the same on 29th May'08 & they promised me to give afater retification at free of cost but when I contacted them to-day afternoon around 01.45pm they said it has not been rectified due to non-availability of spare & it will be done only fater 3 working days and told me on Wednesday it will be delivered at my residence & how I can trust their word. From 29th May'08 till this day it was rectified and how it is possible to do in another 3 days. Regarding this they gave me only oral communication for taking another 3 to 5 days.

Pl ask them to repay my purchased value in cash of Rs.5, 063/- with applicable rate of intrest alongwith a claim of Rs.25, 000/- as damages towards my mental agony as my total purpose of purchase is get defeated.

Their Service job sheet no:[protected]/080529/38, dt.29th May'08 at M/s.Raksha Impex, No.5 Deenadayalu Street, T.Nagar, Chennai - 600 017. Phone No: 4205 7550.

I kindly request you to do the needful at the earliset foe me to buy a new mobile without any further delay.

Dear Sir

I had jst purchased nokia 6233 last sunday i.e is 1-june- 2008 from SUBHIKSHA Store sector 27 chandigarh, india. And now i jst came to know that my cell is not reading the memory card i mean there is no option of memory card in Gallery . one of mine friend told me and i was shocked..so pls tel me what should i do? & why this type of probles comes in your handsets it will break the trust millions of nokia costumers all around the world ...so pls do the needful i will be very kind of you.

Thanks
Jagmohinder Singh

I had purchased a NOKIA 5700 RED handset with No.[protected] from REALMS(Nokia Priority Dealer), N-41, Connaught Circus, New Delhi on 28.11.2007. I had started facing problems from Jan 2008 itself but due to exisgencies at home and office, I could not handover the set for repair to the said dealer. Nevertheless I gave the set for repair on[protected] which was given back to me on[protected]. During this period I had go out of station without my handset and upon my return to New Delhi on[protected] my problems became worse. Earlier the batter used to be suddenly discharged, my voice was not heard to the caller and it used to get switched off on its own. Now the handset functioned for 3 days, with the speed of the games slowing down, and now the problem is worse that the handset does not get switched on . I had also requested the dealer to deliver me a new handset which he disagreed stating that he cannot in the absence of permisssion from Nokia Co. I am made to suffer without cell for 3 weeks and now with the absolute non-functioning, my problem became worse. kindly help in getting me a replacement with new set since my set still in warranty period and i need to be adequately compensated for absence of set with for 3 weeks during crucial period and putting me into inconvenience.

Hi,

I have Nokia N70 and its switch is not working. It seems to have a loose connection. As result the phone does not turn on.

I visted the Nokia Care in Koramangala hoping they will resolve the issue. As my phone is out of warranty they asked me to pay Rs 50 towards physical inspection. I paid the money and gave the phone for physical inspection.

After 30 minutes, they called me and told me that, they will have to replace the switch and re-install the software and all the data will be lost. I was able to understand that the switch needs be replaced, however i was not able to figure out why they have to re-install the software.

When i questioned the center manager for the same, she responded that replacing switch alone will not solve the problem. I am not sure how did they come to this conclusion. Then i demanded them to give me their investigation in writing. Then they said well, the switch replacement may work. But if in case if does not, then they will have to reinstall the software. I demanded the report for inspecting the phone. They refused to give anything in writing.

Though we pay charges for the inspection, we dont get anything back as a report and i am not sure if they really have qualified engineers to look into the issue.

Now i am clueless on how to get the required information from them

Hoping to get some help from this forum.

Thanks
Vinod

Respected sir,

I have a problem in my Nokia 5300 hendset. I unable to edit Internet access point. I want to edit my Internet access point in my hendset. plz replay if posible or not ? If posible how i edit my Internet access point.

My Phone No is -- [protected]

i hv purchased NOKIA 3110c last month from then its having RESTART PROBLEM. i Hv ALSO CHECKED MY MEMORY CARD FOR ANY VIRUS USING MS-DOS and ANTI-VIRUS soft.. but not found any virus which can perhaps cause dat..
I THINK THE PROBLEM IS DUE TO POOR OPERATING SYSTEM OF NOKIA. i had also FORMATTED MY PHONE via INTERNET from NOKIA UPDATES..although i had formatted it BUT THE PROBLEM IS NOT REcTIFIED.
ITS REALLY PUTTING QUESTION MARK ON THE FUTURE OF NOKIA PHONES..BCZ past phone were more RELIABLE THEN NEW SERIES PHONES!!!

SO can ANYBODY PLEASE E-mail ME d SOLUTION OF DIS RESTART PROBLEM?????

I have purchased vide cash memo T23/31691 dt. 26.12.2007 Nokia N 70 bearing no. [protected] from Big Bazaar, Malabar Castle, M.G. Road, Trivandrum for rs. 10850/-. some two months back I noticed that pictures stored in the memory card is missing. While formatting the card, i am getting a message that memory card corrupted. This was taken to a dealer and they said the card need to be replaced and there is no free replacement for the memory card. I wonder such a costly phone is having substandard memory card? Kindly let me know what I should do to get a free replacement of the card.
An early reply is requested.

I purchased a new Nokia battery (BL-6C) worth Rs 1450 from Hot Spot Retails Pvt Ltd from 189, Channi Complex, shop no 3. Model Town Jalandhar.

the batt was bought on 29 Mar 08 and within one month, it has started to show reduced holding of charge. though initially i felt that it may not be true but now it is confirmed that the batt does not last 24 hrs even after full charge though the total talk time is about 1-15 min per day only.

the batt no as written on the invoice is[protected]

i request that i may be advised as to where to send the batt for replacement

One customer bought a nokia n 81 from our store (rpgcellucom) .
Mobile speaker is not working customer went to service centre in nokia (micro net telecom sec 27 noida raj place hukum singh ) but nokia care executive are saying to the customer sir we can, t repair this mobile dealer will exchange.Customer are shouting in my store he is saying u told me that time one year warranty from nokia care .So pls tell me what should i do.
Pls solve this problem as soon as possible.

thanks and regards

saurabh rpgcellucom
store manager
[protected]

dear sir,
i purchased nokia e65 from vinayaka traders, g19, elcanso complex, 10 casamajo road, chennai-08 ...on 27th dec 2007.. bearing imei no : [protected] for rs. 14250.00. after using the phone for about 3 months i started facing some software problem like the applications were not working .. no game were gettin on, widset not working instead when i wanted to start these every time net /web got on.. I complained for the same to the vendor .. vinayak traders.. in turn he gave the cell at nokia care at shop no.5, arthi chamber, 189 annasalai, chennai...vide job sheet no [protected] on 08-04-08 with warranty reference ref. no : APAINY[protected].
On regular follow up and wating for long time the handset got swaped on 09-05-08 bearing imei no : [protected].
The handset swaped and recieved did not have any games and applications on complaining for the same at the aabove nokia care the told this is what it is nor can we load the game and application rather it is chargable .
now on using the phone (max usage 1 to 2 hrs)the phone is in such a state the i can only dial and recieve call and cannot operate any other operations it takes more than 25 mins to check a missed call, a sms etc...
the problem now is it is not possible for me to afford 2 to 3 hrs going to the nokia care and getting the problem solved..

there is a problem in the product...

how should i proceed, I want my money back with compensation of the harrasment caused... since december till date i could not use the handset for 2 months...


lookin fwd for an early and a reasonable reply


manish chhaochharia
[protected]
[protected]@gmail.com

I have bought the Nokia 6088 CDMA mobile 4 days back and I am having hell of a problem with the mobile. Phone discharges very fast even without talking on the phone. network connection on the phone to the operator Reliance gets lost very often and the mobile keeps searching for network. I have never ever complained about a Nokia and have used several handsets of Nokia within my family. I hope Nokia is going to resolve this issue or else I will have to start a strong Anti-Nokia campaign within my family circles and spread it more.

Subject: Request for change of Mobile Set N-70 Music Edition bearing IMEI No.
[protected]. Bill No. 627, Dated 11.06.2007.
Sir,
I wish to brought following information in your kind notice:

1.I purchased Nokia Mobile Set N-70 Music Edition bearing IMEI No. [protected] and battery no. 06704003B2066 from M/s Media Net, Agartala on 11.06.2007.

2.I started facing problem of early discharge of battery & handed over to Nokia Care, Agartala for necessary action. After few days I was handed over back to me informing me that it has been repaired.
3.Again I started facing problem of early discharge & overheating and handed over to Nokia Care, Agartala on 13.02.2008 for repair. I received it back on 18.02.2008 telling me that same has been repaired.
4.The problem of overheating did not get resolved and I gave it back to Nokia Care, Agartala, on 01.04.2008. I was told that it is required to be sent outside Agartala for repair. I received it back on 03.06.2008. Eventually, I was without mobile for more than two months. After few minutes of receiving the mobile set on 03.06.2008 I observed that screen is blinking. I charged the battery fully. Now there is no display however power gets on.

Now this is a humble submission to you that I was without mobile for more than two months for no fault of mine. This set is in Warranty period. I would like to emphasize that I should not be punished for having opted to buy a Nokia set. It
was my firm faith and strong belief in Nokia which prompted me in deciding to opt for Nokia Set inspite of being so many choices in the market.

I had been facing problems & sufferings from almost a period of one year.I request to get my set replaced. The warranty & guarantee period of this set shall be expiring on 10.06.2008. The copy of the compalint & my set has been given today at local branch of Nokia Care Centre, Agartala, Tripura (west).
Yours sincerely,

Dated 04.06.2008

(S.S.Khanna)
Superintending Geophysicist (Wells)
Oil & Natural Gas Corporation Limited
Tripura Asset, Agartala.
contact no. [protected],
[protected]

I have purchased Nokia N70 in August 2007. Since then I have faced many problems such as

1) Phone Memory is always full
2) Mobile hangs periodically
3) Unable to transfer the date from Phone memory to Memory Card

Till date I have sent my mobile 4 times for repairs at your Nokia Care, Shop No.4, Laxmi Sagar Co-op Hsg Society, Opp HDFC Bank, Under Post Office, Dombivili (East) - 421 201 but stiil my problem is unresolved.

Last week when I went to your Dombivili (East) Centre I was not given any proper reply from your representatives. I regret to say that service centre of Nokia is very poor while dealing with such problems (listed above). If this situation remains then probably I will have to make a switch from Nokia.

Your immediate response in this matter will be highly appreciated.

I have nokia 6300. I bought it in the month of oct-07, now its screen is not working. I think there is some display problem.
Today I visited you noki care Janakpuri, District Centre, New Delhi. There was there person sitting and who was attending the customer. I also took a token my token sr. no. was 15, current 5 no. was attended by your care people. but they were very slow. if i gues i would have to spend my whole day till my turn comes. when I asked them to make it quickly or do it fast atleast i requested to take my cell phone and contact me over phone if you find any problem. But they refused to entertain me. they said only one solution is to wait till your turn comes. their behaviour was very rough and not acceptable, Then I had a word with the manager but he was also got the same attitude. I was handled very roughly. There behaviour was so cheap that I never expected from the nokia. So I came back. If no action is being taken from you side i will write to the consumer court.

Hope to hear from your side soon.
Abdul Aziz
+91-[protected]