Nokia India — unethical behaviour

Address:Mumbai City, Maharashtra

my nokia lumia 720 was working well till last month...aftr that the screen suddenly gone black...i could unlock phone n do some task but cant see wat on the screen as it was dark...after 2-3 days phone became normal...again after a while same happend...n till now i am dealing with same crap...please let me know wats the problem :'(
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i have placed my phone for repairing at simran electronics, nehru nagar, agra vide job card no.265 on 19/06/2015. on delivery date (28/06/2015) and after than 3-4 times i reached there but my phone still not repaired and the dealer saying that the required device accessories not delivered by the head office
i am very disappointed by the poor service given by him and i have waste my precious time and money to go over there. after than his unethical misbehave he given back my phone without service.
n.a

Date 15-Jul-15
Customer name - Pradeep Kumar Agarwal
complaint is for unethical behavior of customer care manager Mr. Tejvir
on 14th, I have given my Nokia Lumia 925 for charging problem and phone booting error. But they only update software and charge rs. 456/-
Problem was something different but due to software update my all data lost. Problem in mobile still there, i visit CC again for the same issue but instead of resolving problem, they behave unethical saying paise diye hai toh kya pura mobile change karke de de. Hamari koi jimmedari nahi hai, apna set bapis le jayiye. Dubara check karne ke service charge dene honge.
I am 62 yrs old and he, tejvir literrally mis behave with me.
He is not fit to the job, should be replaced.

regards,
Pradeep Kumar Agarwal
[protected]

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