North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

Dear sir,

You are requested to kindly provide Neutral wire from transformer to our area, NIRALA NAGAR, RATANPUR, BEGUSARAI-851101.
Due to non availibility of neutral wire voltage fluctuation is there and we are unable to use electrical equipments properly.

It is also requested to increase power supply. at present power supply is only upto 10 hrs a day.

A few weeks back https://www.northbiharbills.org was down. Now it is backup up online but does not accept any SWxxxxx consumer number!

I was not able to pay last month bill too as there was no bill released for April month. I checked 10 times in last 2 weeks of April. I know, this month bill will come with penalties! (Is it consumer fault?)

What it mean? Consumers are ready to pay, authorities are not able to collect money.

It is shame for State government that they are not able to run a simple website in the country that produces thousands of IT expert who running infrastructure worldwide.

Finally, Shame on government!
20-May-2017

Respected sir
I am vikram kumar s/o- satya narayan prasad vill-majhouliya po-chandanpatti ps- sakra distt-muzaffarpur
Consumer name - satya narayan prasad my connection reciept number is 34911, 32309, 457877 on 05/06/2013 but they are not adjusting the meter in our place and
i have been already complained in Electric department many time but they are not responsing to me. And department has been FIR on this place on 09/03/2017 FIR number is ps sakra 54/17 and they are recovery the wrong fine-22196 rupees by me. Than after department is adjust the metre on 28/04/2017.

Dear sir
I would like to inform you that i am calling at gopalganj electricity office for my updated meter dp number and bill amount. But nobody take responsibility for any complaint. How we will deposit electricity bill. Also i am trying to access on online bill deposit but here also problem not showing without new dp number.
I humbly request you to kindly provide my bill amount and new dp no.
Regards
Kiran pandey
Dp no-gp112655
Gopalganj (Bhitverwa)
Pin-841428
My mail id - [protected]@yahoo.com

Dear sir;
As my ca number is:[protected]
As my bill amount is approx 6 lacs which seems to be wrong charged please suggest me what i do.
As i complaint in nbpdcl wesite approx 100 times they just change my status of complaint from open to resolve.
My complain number-[protected].
Please suggest me what are the document required to file in consumer court and what are the procedure.
As its being a year but still faces the same issue my parents where called several times to electric office but there where no progress as they submit all the required documents. They says that its ok it will be corrected in next bill but it had not been corrected yet. Please suggest a path such that bill can be corrected.
You can contact me through mail to on-
Govind. [protected]@sasdm.org

Consumer ID - ST217330
Account No - SITSIR149
Registered mobile number - [protected]

The above detailed Bills are not able to receive online. I am a NRI and my parents living at village. I doubt to receive cash against bill of my account, it has been manipulated by relevant authority with support of departmental engineer.

Please provide our bills online so I could be able to deposit our bill amount directly to th NBPDCL account.

Thanks.

Division: electric supply division hajipur
Sub division: electric supply sub division hajipur
Account no. : pl0332
Consumer id: hz106565
Bill id. :[protected]

I have been facing issues related to wrong meter reading as meter reader has wrongly mentioned meter reading for current month, meter reader has recorded 17000 units consumed in month for 03 march, 2017 while in reality my meter has been showing only 16700 units consumed by the time of drafting this complaint.
When i inquired about the same with meter reader who has not arrived for month and so for meter reading, he told me that he mistakenly reported aforementioned units consumed and asked me to cooperate while managing upcoming months. I refused to do so. Even toll free customer care number also not taking my complaint?

Why i need to pay for units which have not been consumed by me?
Why does not meter reader regularly come and check meters to avoid such major issues?
As i am working professional such activities hampering my office work every now and then and afffecting my livelihood.

A/c no.[protected]
Customer id - pur/2563/bt/ds/3679
In view of last 12 month bill statement it is seems that never be consumption unit is 250 or above. But in last three month bill reading is excess of 600 units whether it is cold weather where the consumption of electricity is less then the hot weather, so please replace my meter or repair it urgently.

I have made online payments for Energy bills for the months of January, February and March 2017 but they have not been credited to my consumer's account The followings are the payment details:

January 2017
Receipt No:NBBD[protected]
Transaction ID:HSBI[protected]
CA Number:[protected]
Bill No:[protected]
Amount Paid Rs295.00
Payment Date & Time:22/01/2017 18:25:54

February 2017
Receipt No :NBBD[protected]
Transaction ID:HSBI[protected]
CA Number:[protected]
Bill No:[protected]
Amount Paid Rs 132.00
Payment Date & Time:22/02/2017 07:55:05

March 2017
Receipt No:NBBD[protected]
Transaction ID:ISBI[protected]
CA Number:[protected]
Bill No:[protected]
Amount Paid Rs 188.00
Payment Date & Time:20/03/2017 06:45:23

Mera consumer id kg001016 hai division: khagaria, sub division: gogri-january ke baad se bill nahi aaya hai kai baar customer care (1912) se rabita kiya magar jawab sahi nahi mil saka, kai mahino se meter reading ka kaam nahi hua hai, jo is kaam ke liye depute hai uska kahna hai mere paas iske alawa aur bahut sa kaam hai, mujhe fursat nahi. Isko lekar kai consumer ne shikayet bhi ki hai magar koi sunne wala nahi.
Kal phir maine customer care se baat ki usne ek phone no. Diya ([protected]) ispe call karen aur apna meter no. Persent meter reading aur last payment receit no. Batayen woh bill banakar bhejdenge jab maine phone kiya to unhone doosra no. Diya ki ispe phone kijye ([protected]) phone karne pe pata chala yeh no. Band hai. Customer care ne yeh bhi bataya tha ki april se tariff badh gaya hai - february aur march ka to bill aana chahiye - ab agar 2-3 bill ek sath consumer ko diya jaye to consumer ka kiya haal hoga woh aapko bhi pata hai. Kahin aisa to nahi february se hi naye rate ka bill bheja jayega.
Power supply raat me kabhi kbhi hota hai, din me beeson baar bijli aati hai aur jaati hai aane par zayada zayada 5 minut aur nahi rahne ka time ghanton? Kiya yahi consumer ko suwidha mil rahi hai? ([protected]@yahoo.com)

To
the electric office

with respectfully i abdul kalam village damla post damla dist madhubani want to inform your notice that a electric poll was fixed at early times or since five or six years ago but now aday it was shifted to another place.Due to this place electric wires touched to my windows.
Therefore you are requested that please fixed the poll at the fixed position which was fixed five years ago.

Dear sir,
as per above subject we submit a new connection form named Asama Khatoon, Village Simra, Post Srikant, Distt. Muzafferpur, Bihar on[protected] vide form no. 357852, R.T no 63241 fee 400/- deposited & service connection no 908161 fee 75 deposited in NBPD ltd. on[protected].
Sir, we didn't get the bill till now. Please do needful in this matter as soon as possible.

Thanking You
Asama Khatoon
[protected]

Respected sir
I have an electricity connection consumer a/c no. Bgs/pra-85 id beg7619297. My meter as on 31/10/2015 is 260 and after then paid 40 unit per month up to 01/2017 but in the m/o 3/2017 total meter reding is 849 and only deduced previous 260 unit which is shown 31/03/2017.
Please correct my bill and inform me shortly so i paid in timely.
I always pay bill on line and record saved me. If not correct my bill than complaints in consumer forem with all avidance.

Regards
Sub inspector ramashish kumar
S/o late prem chandra mahto
Vill & post - parna, via-rajaura
Begusarai, bihar.

Dear Sir/Mam,

I paid through paytm on 21/03 /2017 RS 400
but my payment history is showing success amount RS 400
my PAYTM TRANSACTION no [protected] And in this month it show energy Dues please solve my problem.
i call several times to your toll free (1912 )number but no any
response there from your side so please update my payment as per
as possible .

Dear sir,
My bill is too excess & to correct I have complaint in begusarai office & no one listening now i am tired by running in office many time . kind help me & correct my bill. so now I can deposit bill & I have deposite one amount that has not been deducted till now. So many times I have complained. They are say Ok I will do but they are not deducting.

Sir /mam
mai veli devi w/o - jaghdish jha at+po-amaithi, via-nehra, bahera darbhanga aapke sakri sub station, nehra fider cousmer id -sak/6537681amt/ds1/173 hai .lekin mere nam se ek or bil aata hai jo is prakar hai sak/6537666/amt /ds1/174 hai .maine yh bat sakri office ko likhit complain dia .lekin vha se koi hal nhi hua .mai sak 6537681 pe apna payment krta hu.
isly sir aapse nivedan hai ki mera sak 6537666 vall bill vejna band kia jai .isi karan mera meter reading nhi ho pa rha . aap se anurodh hai ki aap is smasya ka smapt kre.iske iy mai shriman ka sada abhari rhuga

I had always complaint to adjust my previous bill payment and give electric bills according to my new meter. but company could not do so .I had given more applications as dated 29.1.16, 27.2.16, 30.3.16, 29.6.16 and lastly 7.10.16. but official ignore these .now again request to minimise my bills .meter readers notes meter reading and given bills .my old meter removed on 22.2 16 and fixed new meter .but company official showed it 9.4.16 .in that months gived excess bills .

Today is the festival of holi. From last three days (10th March 2017) current is fluctuating like anything. Voltage is coming between 100-180. Till now in three days I did not see a proper 220 voltage. In electricity office near to college gate charitravan buxar, not a single person is available to complain.

Because of this many people's freeze TV washing machine water motor got damaged because of this current fluctuation

Dear Sir/Mam,

I paid through paytm on 02/28/2017 RS 327
but my payment history is showing pending amount RS 327
my PAYTM TRANSACTION no [protected] please update my payment
history.
i call several times to your toll free (1912 )number but no any
response there from your side so please update my payment as per
as possible thank you,
My PREVIOUS COMPLAIN no is (BC[protected] & ([protected])

Dear Azhar,

We got this reviewed with NBPDCL and confirmed that bill of Rs.327 for
the consumer number[protected] has been successfully paid . Please
find the details mentioned below:

The operator reference number is NBPT[protected]

If your bill payment is still not updated please reach out to
NBPDCL,
using the above mentioned reference number.

If you have any queries or concerns, you can also call us on
[protected].
?
Regards,
Paytm Care Team

Sir,
I alread paid all bill time to time but 4 month my bill continuesly increase.before 4 month my bill comes Rs 379.now my bill come Rs 85550.00 I attest all documents.
Sir I have try electric department but not getting good response please see my documents you will easy understand this problem
My consumer no BLY7508045
Account number BAL/HSN-267
MD ISLAM
AT. Hussaina
Post Hussaina
P's Ballia Begusari bihar 851211
Mobile number [protected]