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NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure reviews & complaints page 4

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G
Ginson
from Chamarajanagar, Karnataka
Sep 8, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Address: 4th floor, Sapphire Chambers, Baner Road, Baner, Pune 411045

We are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar. Kindly visit designated TIN-FC/PAN Centre and submit your PAN application using Biometric (fingerprint) facility. Your Online PAN application fee will be refunded within seven working days.

But not amount refunded
T I'd : T2309061627039182339315
Rs :106.90

Please refund my money.
+1 photos
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

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#BuildingForBillions
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    Sangilimuruganm
    Sep 3, 2023
    Sep 5, 2023
    This thread was updated on Sep 5, 2023
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    [protected] This is my PRAN number.I reset the password at 1st time its shows PRAN not found in database
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Thank you for reaching out to us. We're happy to assist. Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php. You may also visit our Chatbot "KYNA" available on our website www.npscra.nsdl.co.in.
    -Team Protean
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      S
      Sartaj5544
      Sep 2, 2023
      Sep 4, 2023
      This thread was updated on Sep 4, 2023
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      I have applied for correction or change in pan but the problem status showing invalid document and option not showing for uploding another documnets
      +1 photos
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      We express our apology for the inconvenience caused and we assure you to resolve your query at the earliest. We will connect with you or share the resolution on the email ID provided.

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        G
        Ginson
        from Chamarajanagar, Karnataka
        Sep 1, 2023
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        Address: Ottardhotti martalli hanur chamarajanagar Karnataka
        Website: www.onlineservices.nsdl.com/paam/endUserLogin.html;jsessionid=6868B874D8BAC97B44C02DD636734212.paamtomcat2?type=A

        I use nsdl website to create a change pan card . Temporary token is [[protected]]. I used option for Submit digitally through e-KYC & e-Sign his aadhar verification. I have paid an amount of rs.106 used by UPI. My balance was deducted from the bank on 01/09/2023 but adhar application not issued. It shows on the screen we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated tin-fc /pan centre is available at url https://www.tin-nsdl.com/tin-pan-center.html. kindly please refund my money in my account.
        +1 photos
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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          M
          muni2302
          from Jayamkondacholapuram, Tamil Nadu
          Aug 31, 2023
          Sep 4, 2023
          This thread was updated on Sep 4, 2023
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          Address: Plot No 20, Second Street, M.R.F Nagar, Adiyanuthu Village, Dindigul East
          Website: nsdl

          My pan number is BCYPS3221A and Aadhar is.[protected] My mobile number has been changed to [protected] due to which i am not able to verify kyc. please update.
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Please refer URL https://www.protean-tinpan.com/ for detailed procedure to apply PAN Card

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            R
            ReshmiUR
            from Vadakara, Kerala
            Aug 27, 2023
            Aug 29, 2023
            This thread was updated on Aug 29, 2023
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            Hi, I have an e NPS account and invested through Kfintech NPS. Now when I am trying to open my NPS through NSDL its showing PRAN not found in Database. Any idea why is it so?
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Thank you for reaching out to us. We're happy to assist. Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php. You may also visit our Chatbot "KYNA" available on our website www.npscra.nsdl.co.in.
            - Team Protean
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              P
              panda143
              Aug 25, 2023
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              Address: India

              I need PAN card number urgently. please could you tel me the further processing. And how many days is take to generate the PAN card number?

              Applied on 14th May its been more than 16 weeks now
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                M
                mridula devi
                Aug 20, 2023
                Aug 22, 2023
                This thread was updated on Aug 22, 2023
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                I have applied for new pan card on 20th August 2023 through e-sign/e-KYC mode. I have got my acknowledgement number ([[protected]]). On completion of the process I have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when I checked my application status today, it shows message "sorry, no record found."

                Please check my application

                Thanking you
                Mridula Devi
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                Team Protean!
                #BuildingForBillions
                We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                Team Protean!
                #BuildingForBillions
                mridula devi's [Complaint's author] reply, Aug 21, 2023
                Submitted as instructed. Now please do the needful.
                Regards
                Inconvenience caused is highly regretted. We request you to Kindly share your request Id received from [protected]@proteantech.in

                Team Protean!
                #BuildingForBillions
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                  P
                  pasumarthi leela priya madhuri
                  Aug 20, 2023
                  Aug 21, 2023
                  This thread was updated on Aug 21, 2023
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                  Resolved

                  Address: Hyderabad

                  Sir/madam,

                  I have applied for Changes/Correction of Pancard through e-sign/e-kyc mode. I have got my acknowledgement number - ([protected]). On completion of the process i have received message like below.

                  "thank you for using online facility for pan application.

                  If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                  But when i checked my application status today, it was shown "sorry, no record found."

                  Please check my application status
                  +1 photos
                  Aug 21, 2023
                  Complaint marked as Resolved 
                  Got mail from NSDL
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                  Team Protean!
                  #BuildingForBillions
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                    S
                    singhanuraj70
                    Aug 15, 2023
                    Aug 18, 2023
                    This thread was updated on Aug 18, 2023
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                    During Login to NPS website getting error lik Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN

                    Am not able to login to the CRA-NSDL website,

                    Am not able to log in to cra-nsdl.com

                    Password reset is giving me the following error,
                    "Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN"

                    Please help me to recover my login credentials for cra-nsdl.com

                    my PRAN NO:[protected]
                    Registered mail id: [protected]@gmail.com...
                    +1 photos
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                    A
                    anujsharma86
                    from chintpurni, Himachal Pradesh
                    Aug 6, 2023
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                    Hi team, i have my NPS account open last year & received the NPS card also.
                    When i am trying to login to NPS app or website, it is showing me PRAN invalid.

                    Please help

                    My PRAN no is[protected]

                    attached is the error & my NPS card image
                    +1 photos
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                      B
                      balakrishna 78
                      Aug 2, 2023
                      Aug 3, 2023
                      This thread was updated on Aug 3, 2023
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                      Pan card returned to nsdl pune office

                      Address: income tax panservices unit, 5th flor, mantri sterling, plot 341, survey no 997, model colony, near deep bungalow chowk, pune 411016.

                      Dear Sir,
                      i have applied for a pan card in the name of JAHNAVI M which dispatched our address on july 2023, i could not rceive the pan card as address mentioned in the pan card disptch is insuficent local postman resend this to nsdl pune office

                      Applicant name: JAHNAVI M
                      Acknowledgement number: [protected]

                      therefore, Iam requesting to resend my pan card in the below adress

                      Jahnav...
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                      B
                      Bappa123456
                      Jul 28, 2023
                      Jul 29, 2023
                      This thread was updated on Jul 29, 2023
                      Resolved
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                      Resolved

                      Address: Bd-118,samarpally, Krishnapur, kol-700102

                      No girl is living with me despite of marriage. Even we are facing FIR from West Bengal govt. and lot of disturbance. Even girls are having boyfriend despite of me. So, I am urging for living a girl with me in my home in kestopur.
                      +1 photos
                      Aug 8, 2023
                      Complaint marked as Resolved 
                      Their next hearing date will be 20th August 2023 in Barasat Judge Court.
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Donegall Quay is my asset property.

                      Wife related - Comment #4117359 - Image #0
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                        N
                        Nahal K A
                        Jul 28, 2023
                        Aug 1, 2023
                        This thread was updated on Aug 1, 2023
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                        Address: Kerala

                        Temporary token id: [protected]
                        Email ID: [protected]@gmail.com
                        DOB: 03/10/2003

                        When I try to authenticate using aadhar OTP it's saying "Your Request cannot be Processed. Please try after some time ". Please fix this fast as I need the pan card urgently.
                        +1 photos
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        I have been nominated for Padamshri Award.

                        Online Pan Application (Error: Request cannot be Processed) - Comment #4117360 - Image #0
                        Online Pan Application (Error: Request cannot be Processed) - Comment #4117360 - Image #1
                        Online Pan Application (Error: Request cannot be Processed) - Comment #4117360 - Image #2
                        We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                        Team Protean!
                        #BuildingForBillions
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                          H
                          Jul 26, 2023
                          Jul 27, 2023
                          This thread was updated on Jul 27, 2023
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                          Sir/ma'am, I have applied my pan card online on 26/07/2023. the payment process was finished but last otp verification sign is not working. Esign page is showing site can't be reached which asks aadhar number and OTP.
                          +1 photos
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

                          Team Protean!
                          #BuildingForBillions
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                            A
                            Anshuman Mishra Orissa
                            from Delhi, Delhi
                            Jul 22, 2023
                            Jul 25, 2023
                            This thread was updated on Jul 25, 2023
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                            I completed filling my registration on NPS website.After that I payed my 1st time payment successfully.Even if money was cut from my upi, the nps site did not respond but I got sms with PRAN and asking me to complete regsitration on e nps with OTP Authenticate / eSign / View Subscriber Registration Form .While adding the acknowlgement number, it said "sorry, no record found".Please have a look
                            ACKNOWLEGEMENT NUMBER - HDFC11468528 dated 22-Jul-2023
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Thank you for reaching out to us. We're happy to assist. Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php. You may also visit our Chatbot "KYNA" available on our website www.npscra.nsdl.co.in.

                            Team Protean!
                            #BuildingForBillions
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                              K. Umesh Kumar
                              Jul 21, 2023
                              Jul 25, 2023
                              This thread was updated on Jul 25, 2023
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                              I submitted my pan application on 23/06/2023 [acknowledge number-[protected]], and the application was sent to income tax department for further processing on 26/06/2023, and since after that there was no email or no information regarding the pan application. Today's date is 21/07/2023 and the pan application is still under income tax department. Please provide me some help regarding this issue.
                              +3 photos
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              We express our apology for the inconvenience caused and we assure you to resolve your query at the earliest. We will connect with you or share the resolution on the email ID provided.

                              Team Protean!
                              #BuildingForBillions
                              We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will be happy to assist you and resolve your query at the earliest.

                              Team Protean!
                              #BuildingForBillions
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                                D
                                Dikshith Sagar
                                Jul 20, 2023
                                Jul 24, 2023
                                This thread was updated on Jul 24, 2023
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                                Payment refund not received

                                Respected Sir/Madam

                                I Askani Dikshith Sagar had applied for a new PAN card for myself with the token number [protected] on 9th of July, 2023. I have completed the fee payment of rupees 106.90 on the website. However, during authentication, I was greeted with an error which prevented me from proceeding further with my application. As my application could not be completed, I request the authority for a full refund of the transacted...
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                                Debanjan026
                                from Durgapur, Maharashtra
                                Jul 18, 2023
                                Resolved
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                                Resolved

                                Hello Sir/Madam

                                I Debanjan Chakraborty had applied for a new PAN card for myself with the token number--[protected] on 18th of July, 2023. I have completed the fee payment of rupees 106.90 on the website. However, during authentication, I was greeted with an error which prevented me from proceeding further with my application. As my application could not be completed, I request the authority for a full refund of the transacted fees. Please lend a careful eye on this matter as soon as possible.

                                Regards.
                                Jul 19, 2023
                                Complaint marked as Resolved 
                                Thanks a lot to the NSDL Team for taking such a prompt action on my complaint. My application fees has been refunded.
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                  Debanjan026
                                  from Durgapur, Maharashtra
                                  Jul 18, 2023
                                  Jul 18, 2023
                                  This thread was updated on Jul 18, 2023
                                  Resolved
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                                  Resolved

                                  PAN Application fees

                                  Respected Sir/Madam

                                  I Debanjan Chakraborty had applied for a new PAN card for myself with the token number--[protected] on 18th of July, 2023. I have completed the fee payment of rupees 106.90 on the website. However, during authentication, I was greeted with an error which prevented me from proceeding further with my application. As my application could not be completed, I request the authority for a full refund of the transacted...
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