NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 60%
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2330
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

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Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
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+91 22 2499 4200  [Vidya Lakshmi]
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+91 22 4090 4242  [Head Office]
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+91 11 2370 5418  [New Delhi]
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+91 20 2721 8080  [PAN/TAN Call Centre]
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+91 11 2335 3817  [New Delhi]
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+91 79 2646 1376  [Ahmedabad]
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+91 22 2499 4477  [EzeeWill]
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Fax:
Fax:
+91 22 2491 5217  [Head Office]
+91 33 2289 1945  [Kolkata]
+91 44 2814 4593  [Chennai]
+91 11 2335 3756  [New Delhi]
+91 79 2646 1375  [Ahmedabad]

Customer satisfaction rating
60%
Complaints
2330
Pending
234
Resolved
1337
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

NSDL e-Governance Infrastructure related photos (418)

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL E-Governance Infrastructure — i am complaining about non receipt of pan card

 chidambaraiyer j on Dec 21, 2017
I have applied for correction incorrectly spelled name in my pan card bearing no. Ajrpc 2652 c during the first week of january 2017. Through nsdl.in the month of november 2017 on my status it was stated that my pan card has been delivered on 3rd nov, blu dart courier company (Air way bill no.[protected]) and also mentioned the expected date of delivery as on 13th november 2017. After waiting 2 weeks i approached the courier company local office at trivandrum about the delivery of document. They verified and replied that no such consignment with the said airway bill no stated above has not seen...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — enps pran activation related

 prem200185 on Dec 21, 2017
Sir, you are requested to check my pran[protected] and acknowledgement no[protected] date[protected]. It shows user is inactive and invalid on toll free [protected]. While i have registered and completed my registration for e-nps with contribution payment on dated[protected] through ekyc aadhaar. So please activate my pran and send ipin related confirmation email to me so that i could login and continue my future activities and contributions. Please please help me...
Thanking you!...
Complaint comments  Read comments [3]Complaint category Government Organizations

NSDL E-Governance Infrastructure — no database found in website

 বিদ্যাসাগর শিশু শিক্ষা নিকেতন on Dec 21, 2017
Sir my name is pintu pal, i open atal pension yojona in 16 dec, 2017 at bandhan bank savings account.. My pran no is[protected]. But when i log in the website with my pran number, then show no data found. I also download the atal pension yojona application, but there are same problem. What can i do now? Please resolve the issue.
My email id - pintupal1234565@gmail.com...
Complaint comments  Read comments Complaint category Banks

NSDL E-Governance Infrastructure — I am complaining resend my pan card

 Ankit Kamle on Dec 21, 2017
Dear sir,
I have applied for a new pan card in the name of ankit arvind kamle which dispatched our address in 18 december 2017. I couldn’t receive the pan card as our home was closed when the local delivery boy from velex delivery company in nagpur reached our home. Later, after couple of days we contact the velex delivery company regarding the post. They told that they kept with them for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: ankit arvind...
Complaint comments  Read comments Complaint category Postal & Delivery Services

NSDL E-Governance Infrastructure — pan application status | pan card not issue

 vivek dixit on Dec 20, 2017
I have applied a pan card for my mother name vinodani dixit in august 2017,
But still not receive pan card.

Acknowledgement number : n-[protected]
Name : vinodani dixit

My pan status is still 'your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/28433343 where the application was submitted by you.'

I have applied for the pan at kalpi centre, jalaun, uttar pradesh and enclosed both aadhaar card as proof of identity and proof of date of birth respectively.

I was unable...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — one pan number issued to two different person

 mail2amitkumargupta@gmail.com on Dec 20, 2017
Dear sir/madam,

This is amit kumar s/o mr. Ashok kumar, dob 15th sept 1980, pan card number:- anfpk7371e. I got my pan card in year 2005 or may be 2006 which i do not remember exactly. I am writing my concern because this pan number has been allotted to two different people and because of this i am facing kyc issues and cibil issues.
Kindly advise the way forward.

Thanks & regards
Amit kumar
Email id: mail2amitkumargupta@gmail.com...
Complaint comments  Read comments [1]Complaint category Loans

NSDL E-Governance Infrastructure — sorry, no record found issue while checking for pan card status.

 Mehta Dhiraj on Dec 20, 2017
Sir/madam,

I have applied for new pan card on 19th dec 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status, it was shown "sorry, no record found."

Please check my application

Thanking you
Dhiraj...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — pan card status for my acknowledgement number [attached]

 Dinesh Km on Dec 19, 2017
I have applied for a new copy of my pan card via the nsdl portal.
It's been nearly three weeks and i still see the status

Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you.

Acknowlegment number - [protected]

Can you please help?...
Complaint comments  Read comments Complaint category Postal & Delivery Services

NSDL E-Governance Infrastructure — pan card deleted or deactivated

 Anmol Sharma A on Dec 19, 2017
Hi,

I have submitted application form to reissue the pan card for my uncle subbiah chandrasekaran for the pan card # aajpc6717f on 10th nov 2017 with acknowledgment number # n-[protected]. However after a delay of over 45 days to get the pan card, i get to see the status as "pan provided in your request for 'new pan card and/or change/correction in pan data' has been deleted / deactivated by income tax department and is under examination at nsdl". After multiple calls and visits to income tax office in queens road, bangalore, there is no proper response or update from the it...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — failure of the e-kyc.

 Abhijit Muthe on Dec 19, 2017
I applied for the pan card approx one month before and paid the fees through my debit card but i am not getting otp on my mobile number to complete e-kyc.
My mobile number is registered with adhar card.
Please refund me my money.
Details are given below

Token no. [protected]
Dob. 21/05/1994
Name. Abhijit muthe
Email. Mutheabhijit@gmaill.com...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — pran not found in database - nm

 nav1891 on Dec 19, 2017
Sir,

I opened an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: navneet malik
Pran:[protected]
Mobile no.[protected]
Email id: nonie. Malik@gmail.com...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — nsdl e-sign/ekyc applied pan application status shows no record found

 pandaba bishoyi on Dec 19, 2017
Sir/madam,

I have applied for new pan card on 18 december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking...
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — non-delivery of pan card

 Paresh Bansod on Dec 18, 2017
Hi,

Acknowledge number : [protected]
Status : your pan card has been dispatched on 30-nov-2017 by first flight couriers pvt. Ltd courier vide airway bill no. B903z3133206, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 10-dec-2017.

First flight tracking details : bill no. B903z3133206
Status : returned to origin, pending reason : non service station.

Please provide me details about further process so that i can get my pan card....
Complaint comments  Read comments Complaint category Government Organizations

CRA - NSDL — regarding not receiving the final print of assam rifles tradesman form

 akilendra kumar on Dec 19, 2017
I have filled my Assam Rifles form. The registration number of which is AR-2017/141885 and my name is Akhilendra Kumar, my form has been deposited but the final print has not been printed.So you are requested to get me the final print
My Payment Reference Number -DU82382825
My date of birth: 25/01/1997
Payment date -15/12/2017
Please provide final print

Thankyou...
Complaint comments  Read comments [1]Complaint category Other

NSDL E-Governance Infrastructure — pan reprint payment scam

 docask on Dec 18, 2017
Nsdl form 49a.

I paid for a reprint of my pan card twice!

Both times the money has gone from my account but the damn site does not send me an otp.

I have spent 118.90inr twice (115+3.90). This is not justified and i wish to get my money back.

The least a government agency should n ot cheat consumers this way.

This digital india dream is an utter waste if government websites are cheating public. Be answerable ro do your job right!

My token numbers are: [protected] and [protected]

General info...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — pan card application status - 205139700002392

 Karguvel Rajan RamaChandran on Dec 18, 2017
My wife have applied for pan card on 23rd nov 2017.
Still the status is "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you"
We tried to reach those numbers mentioned above but those are always busy. Could you please help in tracking the status?...
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL E-Governance Infrastructure — I need pan card quickly

 krishnamoorthykarthick on Dec 18, 2017
Acknowledgment number : [protected]
Permanent account number (Pan) : eewps0874g
Name : ramasamy sivaraman
Category : individual
Status :
Your application for 'new pan card or/and changes or correction in pan data' is under process at nsdl.

I need pan card. What should i do next. Please help me out, i need urgent.
Why nsdl shows my application status pending??...
Complaint comments  Read comments [1]Complaint category Family & Relationships

NSDL E-Governance Infrastructure — complaint for refund of my money

 gopalkrishnaborah on Dec 17, 2017
Sir, i applied for a new pan card in nsdl.in final stage when i go to pay the rs. Of 113.00 through debit card then process is unsuccess. Then i go again to pay the rs through airtel money then process is unsuccess. But amount is deducted both deptt. My application no is [protected] and my name is dulumoni talukdar. So please help me. Thinking you....
Complaint comments  Read comments [1]Complaint category Other

NSDL E-Governance Infrastructure — aadhar _ nsdl verification issue

 Rajjeshh on Dec 17, 2017
Hi tried applying for pan correction several times, but everytime i got a message the aadhar verification failed, but in contrary i get an email from uidai that verification was successful. Kindly let us know what is this contrary information. Token number for this application is [protected]

Below is aadhar verification successful message from uidai

Your aadhaar number xxxx xxxx 4064 was used successfully to carry out e-kyc authentication using "otp" on 17/12/2017 at 16:35:53 hrs at a device deployed by "nsdl e-governance infra ltd"

Please let me know...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — no record found in pan card status

 Jithujames on Dec 16, 2017
Sir/madam,

I have applied for new pan card on 16th december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

My acknowledgement...
Complaint comments  Read comments Complaint category Tax Services

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