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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 240

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G
Girraj Bhadoria
from Indore, Madhya Pradesh
May 27, 2015
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Address: Bhind, Madhya Pradesh

hllw sir I created MY AND MY FAMILY MEMBERS PAN CADS 2 years age in september 2013 BUT still we dont get the PAN CARD, the OFFICIAL SITE OF NSDL shows that my pancards were delever at 26 september 2013, but sir i dont get the pPAN CARD only recipt i get and their shown that the PAN CARDS were delever to my adress plzz sir check, THE PAN CARDS ARE 1-ACKNOWLEMENT NO-[protected] AND PAN CARD NO BUPPB8548G 2-ACKNOWLEMENT NO- [protected] AND PAN CARD NO BUPPB8551H 3-ACKNOWLEMENT NO- [protected] AND PAN CARD NO BUPPB8549H my contact no-[protected]
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    sanji66
    from Kolkata, West Bengal
    May 25, 2015
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    Address: Kolkata, West Bengal

    Please help me to get my Pan No. and date of incorporation because in I.T.profile I can login by User Id AAFHS1246H Password 01010001 and Date of Incorporation 01/04/1991 but when I Register as new user for downloading 16B as tax payer at www.tdscpc.gov.in then after filling pan and DOI [01-Apr-1991], Last Name/SurName: SANTOSH KUMAR BAJAJ & SONS and challan details then it shows LAST NAME OR DATE OF INCORPORATION IS NOT AS PER PAN MASTER . Due to this reason I am unable to download 16B from tdscps.gov.in Please help me to download my 16B Certificate as early as possible
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      A
      akjecpwd
      from Varanasi, Uttar Pradesh
      May 23, 2015
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      Address: Varanasi, Uttar Pradesh

      I HAVE PRAN NO[protected]. I HAVE NOT RECEIVED WELCOME KIT .WHEN QUERRIED FOR THE SAME ON WEBSITE OF NSDL-CRA, IT WAS DISPLAYED TO ME TAHT THE SAME HAS BEEN ALREADY ISSUED.BUT IT IS THA FACT THAT I HAVE NOT RECIEVED THA SAME EVEN AFTER MANY YEARS OF PORIOD.I HATE THIS NON RESPONSIVE SYSTEM OF NSDL. I HAVE TRIED MANY TIMES TO MADE REISSUE OF WELCOME KIT BUT NOT SUCCEED DUE TO LENGTHY PROCESS ADOPTED BY NSDL. MY REGISTERED MOBILE NO IS NOT VALID AT THIS TIME. I HAVE TRIED TO RESET OF PASSWORD THROUGH MY PAO.BUT THEY ARE UNABLE TO DO THE SAME AS THEIR USER ID BECOMES INVALID. IN THE ABOVE SCENARIO I AM NOT ABLEE TO UNDERSTAND WHY I AM SUFFERING TO THIS PROBLEM FOR NON-RESPONSIVE SYSTEM ADOPTED BY NSDL.
      customer support has been notified about the posted complaint.
      May 23, 2015
      Updated by akjecpwd
      my email id is [protected]@gmail.com
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        Arun Kumar31
        from Gurgaon, Haryana
        May 22, 2015
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        Address: Cuddalore, Tamil Nadu

        I, Arunkumar regarding my PRAN No[protected] generated on 20/3/2015 and received sms regarding dispatched it on 24/3/2015 over nite courier AWB [protected] at my communication address. But the PRAN kit has not been received so far. You are requested to initiated action to submit the my PRAN kit at the earliest...As far i tracked the goods-it says mumbai-neyveli..It reached villupuram(mumbai-chennai-villupuram)..But form villupuram-i havent recieved so far..But i got a message saying it got delivered on 31/3/2015..please check
        customer support has been notified about the posted complaint.
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          NARENDER RATHEE
          from Noida, Uttar Pradesh
          May 22, 2015
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          Address: New Delhi, Delhi

          I have online applied for PAN correction as minor to major with PAN no.BZGPR1705P on 21/05/2015. I paid fee through net-banking twice with transaction ref.no. IG0ABIMUS2 and IG0ABINLS9 respectively. Both the time amount debited from my account to[protected] on 21/05/2015 at 19:30 and 19:37 but acknowledgement slip did not generated. When I checked transaction status it did not proceed.
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            BISWABANDHU
            from Kolkata, West Bengal
            May 21, 2015
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            Address: Kolkata, West Bengal

            Respected Sir, : Sub-Issuance of wrong PAN Card number, Ref:- 1) Acknowledgement number of the application [protected] 2) My E.Mail dated 23.04.2014 This is bring to your kind notice that, I submitted an application with change request for change of my status of PAN Card from minor to normal vise my above referred letter as I have attended 18 years age. Unfortunately, I have been issued with a new PAN number CSHM5737R ignoring my change request application. As such, I may kindly be issued with same number CDFPM1500D with normal status.It is also informed you that I have already submitted written complaint with all documents on 21.04.2015 at Branch ID 01154, ALANKITASSIGNMENTS LIMITED, N.S.ROAD TOLAFHATAK HOOGHLY, HOOGHLY, WEST BENGAL for further disposal please. Hope to be issued. Thanking you, Yours truly, BANDEL, SUDIPTO MUKHOPADHYAY, 23.04.2015 S/O- BISWABANDHU MUKHOPADHYAY, Rly.Qtrs 316 C Bandel, HOOGHLY, W.Bengal, Pin-712123, Mob.no- +91-[protected], E.[protected]@gmail.com
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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              S
              smitanakul
              from Delhi, Delhi
              May 21, 2015
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              Address: Mumbai City, Maharashtra

              Dear sir, My CASID[protected]. I Smita Desai is sole holder of this a/c. I don't receive any of my statements since my address is changed.Since last 10 years i am staying at kandivali. and i do not have any account with Kotak securities.i have a/c with religare securities and Anand rathi securities. My present and permenant Address is : Smita A Desai, 1803, 'D'wing Panchsheel Heights, Mahavir Nagar, Kandivali(W), Mumbai - 400067.Once again i am requesting you to change my Add. your prompt action in this regard is Appreciated. Thanking You Yours truely, Smita Atitkumar Desai.
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                O.P.Maurya
                from Gurgaon, Haryana
                May 20, 2015
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                Address: Dehradun, Uttarakhand

                With due respect, i am requesting last 4 years regarding (Same Permanent Account Number (PAN) to two different individuals allotted by NSDL but till date no correction done by the NSDL. I have applied Loan HDFC bank. bank officer informed to me that another individual draw the Commercial Loan for Same Pan, which is allotted to me. IN 2012 HDFC Bank clarified me that the Same PAN alloted by INcome tax department to two different individuals, in previous mail you found the other individual PAN Card with Photograph from Faridabad address, but my Pan Card issued from NHPC ltd, Dhemaji Assam with same PAN number. I am govt. employee working in NHPC Ltd, Monthly tax payer and regularly filled income tax return. I have applied Personal loan from HDFC Bank. Bank officials intimated to me that commercial vehicle Loan in my CIBIL report (Copy enclosed). but I have not draw any commercial vehicle Loan, etc. Kindly refer your emial on 28/4/2015, I would like to say that I was posted in NHPC Dhemaji, Assam from 16/Aug/2000 to Sep. 2005. Pan card issued by Income tax Officer, Dhemaji, Assam on 27/09/2003 in favour of me i.e. Sh. Om Prakash S/O Sh Lala Ram & further posted in Regional Office (NHPC Ltd.)., Dehradun. Office address is H.No. 281 Phase -I, Vasant Vihar, Dehradun, Uttrakhand.Please refer to our previous e-mail regarding my suffering due to the same PAN NO allotted two persons of similer name. other person has been taken loan from various bank. Civil report is enclosed for your kind perusal please. I am not getting loan due to this persion .My name is still reflecting in the CIVIL Loan from your end which is not justified.Kindly remove my name from this list. I am not getting prompt replies and hence i am mentally harassed by your system. So you are therefore requested that kindly look into the matter in TOP Priority.please change the pan card number of another person so that error in pan card number may be finished. UTI & HDFC Bank query is enclosed for your kind persual please. PAN - AJWPP8988M With reference to your query, we request you to confirm NHPC LTD., GERUKAMUKH, DHEMAJE pertain to you for further query. Regards, UTI Infrastructure Technology and Services Ltd. PAN Department- (6) Plot no.3|Sector no.11| CBD Belapur|Navi Mumbai – 400614 Contact no.:[protected]| Fax no.:[protected]|Visit us at: www.utiitsl.com We have re-considered your Loan application basis your relationship with HDFC Bank and are pleased to inform you that the case has been approved. The Bank officials from the Personal Loans Sales Division will contact you shortly to complete the post sanction documentation so that the Loan can be disbursed at the earliest. Further, we have concluded the investigation and it seems to be an error at Income Tax department in terms of issuing the same Permanent Account Number (PAN) to two different individuals. You are requested to take up the matter with Income Tax department for further clarifications. Please contact the Bank official, Mr. Gagan Sachdeva on [protected] for any clarifications on the said investigation. We once again regret the inconvenience. We thank you for banking with HDFC Bank and appreciate your patronage. In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are also required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India ); in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website www.hdfcbank.com for details of the Banking Ombudsman Scheme – 2006. Warm Regards, Tejali M. Customer Service Manager (Chairman & MD Cell) Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. Tel No.:[protected]accessible from BSNL & MTNL Landline). regards, Om Prakash, [protected]
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                  00asdf
                  from Karnal, Haryana
                  May 18, 2015
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                  Address: Jaipur, Rajasthan

                  Gd mor sir I am central govt employee.My pran no is[protected] My complain is I am not recieved my quaterly NPS statement last 2 years. And my registered emailied no is ajaysharma[protected]@gmail.com Please send my quaterly NPS account statement my registered emailied. Thanking u sir
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                    A
                    Abhijit Khasnis
                    from Mumbai, Maharashtra
                    May 18, 2015
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                    Address: Thane, Maharashtra

                    My pancard no is aqkpk3343c, I had applied for duplicate pancard the acknowledgement no is[protected]. I have given my driving licence as my address and identity proof. Wherein my name is mentioned as Abhijit and below its mentioned son of shrirang khasnis. My full name being Abhijit shrirang khasnis. Their reply is name doesn't have middle name and last name... I had produced the same document when I got my original pancard so how come to get my duplicate pancard this document is not valid? Plz help
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                      Nidhi Shroff
                      from Delhi, Delhi
                      May 18, 2015
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                      Address: New Delhi, Delhi

                      Dear Sir/ Madam, I Nidhi have following Shares in may name: ONGC 50 L & T Finance 100 My A/c with Nirmal Bang Securities Pvt. Ltd. is DPID-IN301604 DP Code: 10752037 Client ID: RGD021 would like to request you to please tell me that all above share sold on which authority Because I do not have any knowledge about these sale of Shares. So, Please provide detailed information on my mail ID [protected]@rediffmail.com Regards, Nidhi
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                        K
                        KS THAKUR 1986
                        from Ambala, Haryana
                        May 18, 2015
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                        Address: Ludhiana, Punjab

                        I am Kulwinder Singh havinf Pran Number[protected]. .. I am not able to open my account as I did not change the password first time as per directions given by you... My mobile number registered with cra is not valid... my present mobile number is [protected]. .. I want to register this mobile number to my pran number and want new I-pin. ..so that I may able to open my account
                        customer support has been notified about the posted complaint.
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                          manohar.m2226
                          from Pune, Maharashtra
                          May 16, 2015
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                          Hai This is Manohar here. I have submitted Pran applications on 20th Nov 2014, received a confirmation mail on January 2015, I have received one more mail on Feb 2nd 2015, regarding dispatchment of Pran card kit. But till now no update on this.. I spoke to branch office about this issue but no good response from them.. Please help me out..[protected] Pran a/C no.
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                            surajkhilare
                            from Mumbai, Maharashtra
                            May 16, 2015
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                            Address: Mumbai City, Maharashtra

                            my name is vishal khilare i am doing b.sc agriculture course i need education loan for paying my fees for that purpose bank requires the pan card i am applying for pan card in april month but till today i am not receive it i am try to call the currier services, but they not gine me the reply i am aslso called at pan/tds call centre, but they also not guid me properly. my last date of fess submission is 30th may . plzzzz send me my card as early as possible
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                              dkdas44
                              from Shillong, Meghalaya
                              May 16, 2015
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                              Address: Puri, Odisha

                              Sir, I am DILLIP KUMAR DASH, my PRAN Account no[protected]. I forget my passward, then entered five times wrong password, then due to five times wrong answer to secret question my PRAN account has been locked. so my account has been locked. so please send me new passward & unlock my account or replay me how can i unlock my accunt. my email id -send to again [protected]@gmail.com. Request you help me in this problem. yours-faithfully DILLIP KUMAR DASH PRAN ACCOUNT NO[protected] EMAIL ID- [protected]@gmail.com contact no.[protected]
                              Sir,
                              I am HETAL RASIKBHAI TALAVIYA, my PRAN Account no[protected]. I forget my
                              passward, then entered five times wrong password, then due to five times
                              wrong answer to secret question my PRAN account has been locked. so my
                              account has been locked. so please send me new passward & unlock my
                              account or replay me how can i unlock my accunt. my email id -send to
                              again [protected]@gmail.com.
                              Request you help me in this problem.
                              yours-faithfully
                              HETAL RASIKBHAI TALAVIYA
                              PRAN ACCOUNT NO[protected]
                              EMAIL ID- [protected]@gmail.com
                              contact no.[protected]
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                                Alkeshpatan
                                from Thiruvananthapuram, Kerala
                                May 16, 2015
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                                Address: Ahmedabad, Gujarat

                                My self ALKESH MULJIBHAI PARMAR and I am working in department of posts and I have issue a PRAN with no[protected] Today I want to check out my account but due to password failure the same locked hence I go to forget password for issue of OPT and I filled mandatory details and click on generate OPT the message shown as details mismatch. I checked my details and correct details provided but still remarks remain same. In this regard please provide me solution. My details as under Name - ALKESH MULJIBHAI PARMAR DOB - 12/08/1982 FATHERS NAME - MULJIBHAI NARSINHBHAI PARMAR
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                                Respected sir, I'm P.VENKATESWARLU my pran no is[protected] my password wrong entered 5 times then my a/c is locked so please reissue of my i-pin my ph no:[protected] my mail [protected]@gmail.com
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                                  DALAL PHOTOSTATE
                                  from Surajgarh, Rajasthan
                                  May 16, 2015
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                                  my pran card address is wrong my correct address is VILL. DHANI AKBARPUR POST OFFICE LOHARU TEHSIL LOHARU DISTRICT BHIWANI HARYANA-127201 INDIA MOBILE NO [protected] MY PRAN NO.[protected] MY MEMBERSHIP NO.[protected] AND MY AGG.IS 8025 LOHARU- HGB
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                                    shrma pawan
                                    from Rawatbhata, Rajasthan
                                    May 12, 2015
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                                    Address: Chittorgarh, Rajasthan

                                    / SIR, I HAVE APPLIED CORRECTION IN MY PAN CARD FATHERS NAME SPELLINGS AND MY DOB, I AM APPLIES JAN-2014 TO 25/07/2014 ) BUT I AM NOT RECEIVED MY PAN CARD LAST 1 Year 04 MOTNHS .SO PLEASE HELP ME .I AM VERY TRIED AND HOP-LESS. MY Acknowledgment Number : [protected] THANKING YOU SIR
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                                      Dhiraj Sapkal
                                      from Chennai, Tamil Nadu
                                      May 12, 2015
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                                      Address: Mumbai City, Maharashtra

                                      I submitted my application for a PAN card on January 24, 2015, it's right now May 12th 2015, and i still haven't received my PAN card!! The TIN call center people tell me, sir please call in max 8 days, your problem will be resolved... I've been hearing this since feb now. I don't know what to do, i'm very frustrated, and i can't do anything because i haven't gotten my PAN card yet. And i can't apply for a fresh one either. If i submit a request, i get a reply 4 days later, and all it says is "we acknowledge your complaint and will solve it at the earliest" I don't know what to do, and the people there just don't seem to care. It's like they're doing a favour to me! I've paid them money, and this is how i get treated! I want my PAN card so i can be a responsible citizen and pay my taxes, but it looks like the government doesn't want me to do so!
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                                        laxmichand
                                        from Mohali, Punjab
                                        May 11, 2015
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                                        Address: Ajmer, Rajasthan

                                        Amount of 2264(employee contribution)+2264(employer contribution) =4528is due for month feb 2012. Amount of 3844(employee contribution)+3844(employer contribution)=7688 is due for month sep 2013. Please deposit my total pending amount with interest ASAP. Please the transaction details on my ID: Email Id:[protected]@gmail.com For further query and details you can contact me on below mention no. Mob no:[protected] My details are: PRAN NO:[protected] Name:Laxmi Chand Gupta DDO Name;Senior Deputy block elementary education office jawaja PAO Name:DTO, State Insurance and provident fund beawer
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