Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

www.nsdl.co.in

3.5

Updated: Jan 16, 2026

Complaints 5318

Resolved

3581

Unresolved

1737

Amazing! 🤩 It’s great to see how NSDL e-Governance Infrastructure is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. NSDL e-Governance Infrastructure’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

Complaints

Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 236

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hello sir, I am GIRDHARI DAS VAISHNAV my PARN NO...[protected] my account Has been locked due to wrong I pin, because I have forget my I pin so please I request to you send me new I pin/password On my Email id [protected]@gmail.com ., my mobile no [protected] Pls THANKS YOU SIR, ...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: NSDL New pan card application

Sir, we have applied for a New Pan Card online with the NSDL e-Gov vide acknowledgement number [protected] rejected stating that the ID proof and photo not proper. We have also send the proper document i.e adhar card/10th certificate with voter id card but the same is rejected due to inavlid document. So that we are requested to you please provide the refund for pan processing carges paid to NSDL of Rs.106+ charges debited in credit card account. Regards Raghuveer Singh

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

View replies

B

BHABANI SHANKAR SAHU

from Pune, Maharashtra

Mar 16, 2016

Sir, we have applied for a New Pan Card online with the NSDL e-Gov vide acknowledgement number [protected] rejected stating that the ID proof and photo not proper. We have also send the proper document i.e adhar card/10th certificate with voter id card but the same is rejected due to inavlid document. So that we are requested to you please provide the refund for pan processing carges paid to NSDL of Rs.107+ charges debited in credit card account. Regards BHABANI SHANKAR SAHU

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Website: enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

Hi, I am Anup Pratap Singh & I am currently working in Vodafone Pune, I try to open a Individual Pension account online with aadhar card in eNPS. As per procedure of account opening I completed all segment of ENPS registration form. After uploading my scanned signature as part of the registration process, I will be routed to a payment gateway for making the payment towards our NPS account but in reality i am routed on initial page of eNPS. Print screen attached FYR. Kindly help to resolved the issue I try many times every time i am facing same issue. If any thing required from my side please let me know. Regards Anup Pratap Singh

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

View replies

T

Tinto315

from Edakkulam, Kerala

Mar 18, 2016

eNPS is extremely slow and often times you get booted out during the registration process. Every time you log back in, you are taken to the opening page, instead of where you left out. Moreover, more than half the questions seem to be of no use. While all the questions are not mandatory, they still have to be gone through - making for a very frustrating experience.
The government should not pay the developers of this website. Bring on someone competent.
If the website is so bad, the govt aim of boosting NPS is not going to happen.

M

Manoj Tripti Jain

from Jaipur, Rajasthan

Apr 5, 2016

Don't use enps as very poor services of it. subscription amount of Rs32500 is still not received back even after trans

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Khordha, Odisha

Sir,
I am Ramakanta Panda, is an account holder of NPS in NSDL, my pran no is[protected].
I am getting that my account on is wrong in my pran card details, its so painful to inform u that no body your workers are working carefully.

Please correct Bank account no Which is -[protected] instead of [protected] which is sever mistake done by your working staff for our harassment.

View replies

B

babuji194485

from Kolkata, West Bengal

Sep 30, 2015

I hope that my work should be clear very soon,
Thanks

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

This is your kind Attention that my PAN CARD after information corrections book NSDL Mumbai on the 14 Sept. 2015 by Consignment No. B991Z6241047 through First Flight Couriers and it is supposed to delivered on 24 Sept 2015 as per NSDL in my place Bacheli South Bastar Dantewada Chhattisgarh but yet I don't receive the same I enquire regarding the same in your Raipur Branch of First Flight Couriers they inform me that they do not deliver the courier in Dantewada. So I request you sir please re-send the my PAN CARD if it is returned to you as a undelivered mail through India Post Services/DTDC/Madhur Couriers etc that are very much serviceable at my place. Thank you Acknowledgment Number : [protected] Permanent Account Number (PAN) : BWIPS6239N Name : RAJESH KUMAR SHARMA Category : Individual Status : Your PAN card has been dispatched on 14-Sep-2015 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B991Z6241047, at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 24-Sep-2015.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

View replies

A

Antony Premraj

Sep 29, 2015

Hello sir, I am Antony from Geojit BNP Paribas. I am working as a Regional Manager, Trichy. Recently one Mr.Srinivasan (Mob: [protected]) was working in Geojit, Trichy for 2 Months & left out from the company and joined in Sharekhan, Trichy. After joining in Sharekhan, he called many of our Geojit Clients particularly those having good holdings, credit balance & recent trading clients. When enquiring the same with Srinivasan, he told like Sharekhan got database from NSDL. Almost he shared the same information to many of our clients & to our staff also.

The question is whether NSDL shared any Geojit Client base to Sharekhan? If not how that person Mr.Srinivasan informed the msg to all. B'coz now-a-days in many locations NSDL has conducting Investor Meet & collecting the data for investor protection purpose. But at the same time, when sharekhan trichy using NSDL name often, its creating more confusion.

Pls let me know the status? How NSDL can share the client database of Geojit BNP Paribas to Sharekhan?

Pls verify the same with Mr.Srinivasan ( Now working in Sharekhan as a Financial Advisory ) Mob No.:[protected] & One Mr.Nandakumar Marketing Exe (Mob:[protected]).

Expecting your immediate action & reply.

A

anamika surywanshi

from Netarhat, Jharkhand

Oct 29, 2015

dear sir.
i am mr.banwari aaditya a few days before my pancard undelivered and returned back your tin -fc please resend my pan card sir i will oblige you my pan no. is BQXPA0173N A/C NO. [protected] SPEED
POST NO.EA[protected]IN
THANKS SIR

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Website: NSDL

Dear Sir, I have applied online for New PAN card issue. During online my transaction was completed vide dtd.29.09.2015. But during fee payment by net banking the transaction was unable to complete sucessfully showing my SBI saving account deducted Rs.110.56 vide below transaction. 22-Sep-2015 TO TRANSFER INB National Securities Depos NAT_SEC Payments DSBI[protected]IG0ASMXZS8 TRANSFER TO [protected] BILL DESK TRANSACTION A 110.56 After that no acknowledgement nos. was appeared and showing transaction for payment was not processed. Now, my transaction was completed but I can't get acknowledgement nos. and application copy for dispatched purpose. It was mention that after online application the document should reached to your office within 15 days. If it how can I dispatch in short span of time. Please suggest me.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mohali, Punjab

Sir I had applied PAN card online and sent my all details with required documents to NSDL Mumbai on 10/08/2015 but unfortunately my photo was rejected and I had sent my photo again to them which they had received on 7/8/2015. They told me that my PAN number would be issued within 3 working days but now it's 4 days but I had not got any inquiry from them. Tell me what should I do now

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Koppal, Karnataka

Hello sir, I am SHREEKANTHMUGALI my PARN NO...[protected] my account Has been locked due to wrong I pin, because I have forget my I pin so please I request to you send me new I pin/password On my Email id [protected]@gmail.com ., my mobile no [protected] Pls THANKS YOU SIR,

customer support has been notified about the posted complaint.

View replies

S

satish gurav

from Delhi, Delhi

Oct 1, 2015

Sir, I have forget my I-pin hence please reissue me new I-pin for login, my Pran No.[protected] Name : Satish S Gurav My Email ID Is : [protected]@gmail.com, satishshinde.[protected]@gmail.com and My Mobile No. is : (I) +91 [protected] (ii) +91 [protected] Please do the needful. Thanking you

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kanpur, Uttar Pradesh

Dear sir/ mam my pan card is not dedelivered at my address. I m apply for the pan card before one year and my pan card is not delivered till date by speed post air bill no. RM[protected]IN. My acknowledgement no. is [protected]. My permanent a/c no. is FMKPS2642D. plplease send resent my pan card at my new communication adress:- A92/1 SAINI BHAWAN H.NO.-255 BENGALI COLONY, HARJENDRA NAGAR KANPUR-208007 THANKS & REGARDS VIKASH KUMAR SINGH ([protected])

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Sir,
My pran no. Is[protected] and i have sent request to reset the password and recived an acknowledgement no. [protected] at 10:57am on 28 / 8 / 2015. I wish to know what i have to do next and moreover my email id entered is wrong it should be [protected]@yahoo. Co. In but it is entered wronlgy as [protected]@yahoo.com which i didnt entered while filling the form. Please do the correction at your end as this is your mistake while entering data or you can check the form i have sent.
Please guide me how to retain my password.
Thanks and regards
Harsha dhanwariya

customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jhansi, Uttar Pradesh

Respected Sir, myself Abdul Khalid.I am a teacher in St. Jude's Intetr College Jhansi (U.P.). My PRAN NO. is[protected]. There are some mistakes in my IFS code, Date of Retirement and address in my subscriber master report. My correct IFS code is CNRB0001431, Date of Retirement is 30/06/2036 and my address is 70/2 AA, C.P. Mission Compound Civil lines Jhansi (U.P.) Pincode- 284003. when I log in to my account and click on my personal details, there is a message ' we are unable to process your request . Please try again later.' Hoping for your positive response.

customer support has been notified about the posted complaint.

Aug 27, 2015

Updated by Abdul Khalid, jhansi My mobile no is [protected].

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello sir, i have applied for the pan card and my acknowledgement no is [protected]. initially the application got stuck in post office and now it is stuck in income tax department and i urgently need my pan card as my joining in a company will get cancelled without pan card. so it will be very kind of you if you issue me the same as soon as possible. waiting for your response thanks.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello sir, I request you that my pran no[protected] namely suhail mohd ganie is blocked due to some problem so please re issue my i pin immediately to my mobile no [protected] and my email id is [protected]@gmail.com Thanking. You . Sir

customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jhansi, Uttar Pradesh

Respected sir, my name is Mahesh Kumar Tiwari. I am teacher in St. Jude's Inter College, Premnagar, Jhansi (U.P.). My Pran no. is[protected] and in my PRAN Kit and PRAN CARD spelling of TIWARI is written asTIWAIR and my Father's name is SWAMI PRASAD TIWARI and my IFSC code is CNRB0001431 but in PRAN kit and PRAN CARD my Father's name is written SWAMI PRSAD TIWARI and IFSC code is CNEB0001431.Please help me as early as possible and my mobile no. is [protected]. whenever I try to log in to check my status my personal details do not opened.

customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Application was filed for correction in the spelling mistake in Father's Name i.e SIRNIVASAN instead SRINIVASAN. Acknowledgement No [protected] My PAN is AAAPN2220K is active till date. But NSDL is stating that the PAN is inactive / deactivated by IT Dept in their website while ascertaining the status of my CARD. My DOB is 25.06.1958. My efforts with IT Dept is also not fruitfull in the past 6 months.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear sir/madam, I requested you please resend my pancard at following address Acknowledgement no-[protected] Pan Card no.ANKPH4746F Name- Harshlata Address - H. No.- N-190/9 Shyam Basti Old Market Timarpur Delhi-110054 MOB:[protected] Please send me as soon as possible. Because i urgently need in bank...

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Sir i (M. Eswararao) working as a juniorlecturer mypran no[protected], myaccount is closed by wrong entries so ikindly request to issue new password byb sent a message to my e_mailid ([protected]@yahoo.com) andworking mobilenumber [protected]

customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Medak, Andhra Pradesh

Sir, Myself Mohammad Abdul kareem working as Government Teacher at Medak District, Telangana State. Iam appointed on 19.10.2009 and my service is regularised in 19.10.2011. I applied for Pran Card in the year 2010 and i got it. My D.D.O deducted Cps Amount from the Salary Bill every month from October 2011 to July 2012. and March 2014 also. But the deducted amount was not credited into my Pran Account till date. Kindly take necessary action.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear Sir/Mam, I have applied for duplicate PAN card with PAN no. AGVPM7446D (acknowledgement no. [protected], DOB - 15 DEC 1945 ) in the name of BHAGAT SUDERSHAN MATHUR but by mistake TIN facilitation centre wrongly entered surname spelling i.e which they have entered BHAGAT SUDERSHAN MATHOR . in mathur surname spelling its u instead of O. nw over 1 month has been passed i dont have any status what is goin on with my client pan card, NSDL customer care says we still didnt received call to tin facilitation centre, on the other side TIN facilitation centre says we have forwarded . I dont know what should i do, i have file complaint in nsdl but no response is received, daily my client call me nw he want to leave me ... who is responsible for this NSDL or TIN FACILITATION CENTRE ... what should i do kindly please help .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi I am Shashank I am employee of Karnataka bank I have applied for pran card but still I not received it. When I check through track It show that your pran no[protected] has been dispatched through overnight courier awb no [protected] on 17/04/2015 but still I have not received

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines