Nykaa.com Complaints & Reviews

I have order products of Rs 693 on nykaa yesterday and the amount was deducted from my sbi bank account and I have transferred money from pay tm, i asked nykaa for the money and they are telling we didn't receive the money and to contact paytm or your bank and raise the complaint then I asked with Paytm customer care 24/7 they raised an ticket but didn't respond to me also I asked SBI customer care they told me that you have to ask the third...

Recently ordered 3 products worth Rs. 5000 from @nykaafashion @MyNykaa and was truly disappointed when I was delivered only 1 and other 2 also showed delivered but I never got them.

Have not yet received resolution, it was gift to my mom after collecting money this new year. I still have not received any info from customer care even if this is not small amount of money. They should have escalated it as it is not 200 rupees,...

I had ordered a dress on 10th December, received on 13th n requested for the replacement on 14th and till Jan 4th 2022 didn't receive the dress. Everyday followed up with support but all they did was create tickets n when I ask what's the update their scripted line is give us 48-72hrs to resolve the issue and it's been 20 days now. I do not want the dress now all I want is my money back for spending huge amount on stupid dress and trusting...

Hello sir,
I have returned a product from nykaa and have to get refund of Rs149 from nykaa.
Send the money as soon as possible to my bank account. I have submitted the reference number pl lzzz help me....

My recent order is very delayed without giving status of the product.. I specialy ordered it for my Birthday 😢 order no. NYK[protected]...

I ordered products of 6600 worth from
Nykaa I ordered for the lipsticks pillow talk medium and nude romance and I received. The products pillow talk and walk of shame which are different from what I ordered and I have raised multiple complaints and also raised on Twitter but they have been rejecting my return request multiple times...

Hye,
I have to get refund of Rs.148 from nykaa and please make the amount reflect into my account as soon as possible....

I am using Versace home pour from past 5 years . This time I ordered it from Nykaa and when I used it I came to know it’s not the authentic product .
Orders on 23 November 2021 .
Recieved on 27 nov .
I want to return the product as it is a fake one ....

Hello,
I have to get refund of Rs 148 on December 20. It has not yet reflected in my bank account. Please kindly check it and refund me soon as soon as possible....

Hello,
I have to get refund of Rs 284 on December 20. It has not yet reflected in my bank account. Please kindly check it and refund me soon as soon as possible....

Hello sir,
I returned the product. I have to get refund of Rs.148 in my bank account which they said it ll reach my bank account by December 20.
Please kindly check it. And make the amount reflect in my account as soon as possible. Thankyou....

Hello sir,
I returned the product. I have to get refund of Rs.284 in my bank account which they said it ll reach my bank account by December 20.
Please kindly check it. And make the amount reflect in my account as soon as possible. Thankyou....

Today i was making a payment for requil sunscreen, through net banking a/m of rs484 is debited from my a/c but order is not placed, i didnt get any order confirmation mail or msg from nykaa and the product is still in my cart.
Pls help me out with this
Thank you...

Hi there.

I had purchased a perfume names Versace Eros Edt 200 ml, cost is around 8000/-. I usually shop from nykaa sometimes as they claim that they sell 100% authentic products. But the perfume that I had received is not genuine because the company itself claims that on Eau de toilette versions of the perfume, it is no where mentioned on the bottle but on the bottle that I received, it's printed on the front of the bottle...

I made an order from nykaa for the amount of rs 1247, the payment of which was deducted from my account (as per my bank statement). The payment was made from my gpay account which showed that the purchase was confrmed by nykaa, even though ther was no order confirmed from nykaa.

Later, on the same date, i made another order for cod, thinking that the payment debited would be refunded in 2-3 days, which was delivered to me for...

Hi, my order ID is NYK[protected] its been almost 1 week, they still didn't packed my order, i have ordered for a special occasion, but very disappointed with nyka service...

Hi my order ID is NYK[protected] its been almost 1 week, they still didn't packed my order, i have ordered for a special occasion, but very disappointed with nyka service...

I have ordered a armaf legesi perfume from nykaa but the spray of perfume was not good it was not comming out well so I complaint it and asked to return it but they rejected the request and said you have opened the product...

Deloitte Nykaa's easy returns policy, my RETURN REQUEST is not being accepted...

I received wring product, I had ordered for the highlighter, but it came as a compact powder.please change this, soon ..
The concealer from Inside was ordered and its applicator came out completely broken. Change this as soon as possible....