Ola Cabs / ANI Technologies Complaints & Reviews

Hi,

I had booked an old cab for 2 hrs 20kms, as I had more work and would exceed the given time, I searched their app but couldn’t find the rate chart that I would be charged for additional time/kms.
So I called their support but they also had no idea (which is weird, why are they even sitting there) - my entire point of the conversation was, should I book another 2 hr 20 km cab, or take the same cab, which one will...

Hi this is Kshitij Dhawan. This Saturday I booked cab for my parents.And saw fare of 194 rs and driver told me to do paytm on my number which I agreed on. After he dropped my parents he told my parents as well to give 244 rs and my father paid.And then after he called me to paytm him 194rs which i did.
I have his number I called him multiple times but he is not responding and disconnecting it. Kindly do the needfull. I want someone...

My wife Traveled from Mumbai T2 to Amity University, Mumbai on 12.07.2019 the fare was fixed as INR 1, 400/- But after arrival at the destination the driver asked for RS. 500/- extra, since she was alone could not argue much, and paid extra amount as well. I traveled the same route on 01.09.2019 by Meri Taxi, and paid only Rs. 1, 400/- .
Request you to look into this matter and I return the amount RS. 500/-
I have attached...

Respected Sir

I was booking ola cab on dated 07/09/2019 at 5PM MSEB Staff colony Airoli to CSMT Mumbai. CRN [protected], Prime Sedan, White Dzire.
Driver Mr. Sagar Gaikwad, Mobile[protected], ho has late 1/2 hrs. then at the time without any region refused drop to CSMT Mumbai, and ho has Canceled the Cap.
At the 11 hrs. I am pickup any other vehicle, different company, but my train Mumbai to Nagpur missing....

Hi team,

There is a payment due of rs 73/- is showing in my app. But i haven't left any dues in any of my transactions. I have contacted ola support team and they mentioned one crn number which is not related to me. If i ask the same, they didn't respond further. I am very sure that due is not related to me and it's some manual allotment mistake.

Thanks,
Bharat...

Trip booked on 30 august crn no [protected] from yasoda hospital.
Driver refuse to come for ola money. Neither cancel trip nor come argues to cancel trip ourselves.
Out come : patient suffered under rain with fever.
Crn [protected] driver neither lift call or come waiting for 10 mts same suffering by patient
At last with out information cancelled trip.

But ola charge cancellation charge / wait charges...

I booked my ride till ghaziabad station from my home on 19th june 2019 and the fare for that was ₹180. Then driver took different routes mentioning that there will be police checking on the shorter route and took longer route with extra time and distance.

Then i had to come back to my home so driver suggested me that i can enter the destination of my home again and it will charge the same amount again. So i booked it back...

Ola postpaid is not working in my account. Why? Let me know. Ola postpaid of rs. 5000 was available in my account but for some time say last two month or so iam unable to avail this for no reason known to me. Kindly look into the matter and activate my ola postpaid account at an early date so that i can avail this and utilise your service. An early solution is required in the matter....

Worst service of ola drivers in bhiwandi we are making him payment n all prprly den also he is saying car is not working not starting and all excuses a baby was on board why you keep such drivers
Unnecessary denying for the ride
Saying time over and charging me 50rs why i should bear that plz refund my 50 rs and take strong action towards that driver i m a
Lawyer plz make sure u promise equality and justice...

I had to travel to ahmedabad railway station (Also called as kalupur railway station) from my hostel. So, i booked an ola auto to go to the ahmedabad railway station. The driver dropped me at gandhinagar railway station which was an incorrect location. So i had to book another ride on ola cabs to go to the ahmedabad railway station. Then the second driver took me to the correct location but dropped me 325 meters prior to the railway station....

Dear sir
I have booked a ola drive from the chennai airport to madippakkam on 24.08.2019 evening around 5.00 pm
The first booking made by the ola booth staff is given as below,

Otp for booking your ola ride is 1448. Valid till 05:03 pm. By providing the otp, you agree to terms and conditions https://point.olacabs.com/customer-tnc

As the booth staff was getting the response from the server he...

Driver crn no [protected]. This driver charged me an extra amount of rs. 340 towards paking charges and toll charges. He created a ruckus when i refused to pay.

I would want a refund of the extra amount charged of rs. 340/-. Hence am raising this complaint.

Since i am new to mumbai, i am bieng fooled as i dont knw hindi as well.

Request a strict action against the driver and refund of the extra...

This is to inform you that since i did not agree to using ola postpaid, i am definitely not paying for the billed amount.
I am strictly against using credit based system so there's no way that i would agree to such a system of payment. If ola automatically selects it as my payment mode i have nothing to say.
This is happening to me the second time. On june 27th, another driver couldn't generate the bill so he assured me that...

On 25th may 2019 around 9.00 p. M, i reached mumbai airport from hyderabad and booked a vehicle from ola app. Vide crn no. [protected] a white maruti ertiga vehicle driven by mr. Mukesh khangedar prasad arrived to drop me at my residence at kalyan west. The total fare of rs. 1700/- was shown while confirming my booking. I was already register for ola postpaid but on arriving at my residence mr. Mukesh the driver asked to pay me in cash, and...

Crn [protected], tuesday 20/08/2019 6.26 pm from dombivili to ambarnath.

My mom 74 an arthritis patient was returning from dombivili after treatment for her condition. The rear seat was in such a bad shape that she experience pain in 1 hour journey she had to endure to ambarnath. We complained to ola who said that they will audit the vehicle white xcent driven by pravin deshmukh. We were charged rs 400 for that uncomfortable...

I have been receiving frequent and multiple messages and calls from OLA demanding payment of alleged dues. I wrote emails, as well as explained to OLA Executives who called, that I have settled outstanding amount in March, have asked my postpaid subscription be immediately cancelled, have not used Ola services since then and do not owe any dues. Nevertheless I am notified that penalty is accruing and am being threatened with legal action....

Dhtan Chauhan, +91-[protected], dhyan.[protected]@gmail.com, Driver Jitender Yadav, cab no HR55AD 3036
I hired a cab to airport to pick my sister coming from US. Driver was excellent, I changed location from airport back to home and was also ok to pay waiting charges. At in gate your man acted like goonda and finished the drive. he was very rowdy. Time around 11.40 pm. 4th sept 2019. Later, I had to pay fine of Rs 500 to get off airport....

I have been charged 1800 bucks for this ride which is incorrect. Please check and let me know why have i been charged such hefty amount and refund my money back.
Please check the charges for this trip can not be more 500 bucks, it is ridiculous to charge me 1800 bucks.

The ride was from kolkata airport to behala - 700036, which is about 30 km and it was at night 10 pm ride started. When i sent an email to ola, i have...

Date: 5th september'2019

Dear sirs,

I used ola service on the following days.

24th june'2019 - monday - 11.09 pm - auto crn [protected] -
Secunderabad - nagole. Paid cash to the auto driver rs.231-00.

26th june'2019 - wednesday - 1.02 pm - auto crn [protected] -
New nagole - nagole. Paid cash to the auto driver rs.37-00.

27th june'2019 - thursday -...

On 28th of aug around 11.30 am, my father left is mobile in cab.
With in 2 mins of his drop he realized the same and started calling the driver.
But driver is not at all responding our calls. At times his number is switched off.
Till today we are trying to approach him.
We had logged online fir regarding the same also.

And also dropped a mail to ola customer care. But no help from ola team.
br...