Ola Cabs / ANI Technologies Complaints & Reviews

Hello,

I received very bad support from ola. Crn [protected].

I am travelling regularly through ola cab but recently they charged me 978 rs as previously it was 230 rs only for same distance. Before start the ride i was called to ola support and intimated them to price is not disclosing for this ride please check. After some time it was showing 978, i called to ola and told them that this price is not correct....

Respect person
I have to go somewhere in mid night so i trusted in ola but your service is very wroste. I have booked ola prime car but i got swift dezire with cng. I have many laugage that's why i booked prime but there is no space for luggage and driver is very rude behavior.
I want justification on your service and my money that i spent on garbage instead of a prime car...

My receipt no. Crn[protected] the actual fare at the time of booking rs. 71 and actual distance is 8km but the driver cheated by making long route of 15 km and charged rs. 158 if ola doesn't my m excess fare i will nervous use ola and suggest my friends and relatives not to take ola ola bikes alway showing less amount before riding but after the ride completed they charge almost double amount and take longer route the custmer care numbers...

I booked a olacab from terminal 1 igi airport new delhi to noida thru my mobile app. Driver of the ola cab asked me the otp code and started the ride. Total fare it showed on the app at the time of booking is 768 rs and after applying the promo code the amount reduced to 668rs. To my utter shock the bill which i got after ride complete id 3194 rs. And when i checked ny mobile app the ride was showing as cancelled but the cab driver showed...

I got a call regarding ola money postpaid payment from num: [protected]. The ola executive is saying, that it just an so and so amount is pending. And i said i will pay in coming 1-2 days. And i am talking and she just hanged up the phone. If this is the way your executive is talking, then this will not be accpeted. I am a regular customer o[censored]sing an ola money postpaid, but henceforth i need to think about it.
Thanks, mrunal...

I have booked a taxi from my home to old Delhi, during the booking it shows that expected amount is 450 but actual bill was charged Rs 938.

I have called customer care through mobile / app but no body has done the support to reduce the bill. Then i have uninstall the app and stop using the service of Ola.

after 2 month i got a call from Ola that OK we accept out mistake any kindly paid Rs 941 but with in 24 hrs...

I have been an ola customer for more than 5 years. On 11 sept 2019 i took a cab from airport gate 2 to rishra. It was at 8.30 am. The driver said he needs to fill fuel and requested for cash. When i said i have already opted for ola money he asked us not to worry as the ola money will get refunded the moment we book the next cab. Which did not happen.
My booking crn : [protected] micro white zest driver nirmal sarkar.
I put...

Ola pune:

On 08/05/2019 post paid ola money for rs 1000/- was deactivated. The amount has not been refunded till date despite repeated email to ola support - the last being on 21/08/2019 with ola support ticket #[protected]. The least ola could have done transferred the rs 1000 - to my ola wallet.

Beside the above other concern are poor services, at the last moment ola cancelling rides and poor customer support....

Hello, i booked outstation ride on 08/09/2019. The ride was between 2pm to 8pm, for 6 hours.
I got bill showing additional distance fare of ₹1470 and there is no base fare.
Also additional time fare of ₹600 for 6hrs but the package was for 6hrs and we returned in only 5hrs 26mins, so in this case there is no additonal time.
Also i had applied for Discount voucher RIDE250 and no diacount is given to me.
Also...

Ola app providing facility of G-pay but ola making fool to people. For my ride I did Google Pay and amount was deducted and ola portal failed to show it, so I need to pay cash.
Now ola taking too much time for refund.
I want refund as soon as possible, as amount was deducted within a second then why ola not refunding my amount after 6 day also ?
When I called to ola, the executive saying that amount will refund you within...

My name : jagan p;
Contact number :[protected]

Ola cab driver name : ajay kumar
Vehicle number :dl1rta8696
Ola cab booking number: crn[protected]

Wrost experience with ola cab
17th sep at 8:10pm, me and my wife arrived delhi airport from chennai, we booked a ola cab to majnu-ka-tilla place estimated fare charges shown rs.484, we didn't get vehicle details we got only otp number and...

Crn [protected], driver name - sanjay kumar. Driver was very rude and behaving very badly with us. He was very bad driver. He was no sense how to behave to his coustomers. Unnecessary he was anger on us and he using bad words to his coustomers. He was no sense how to behave peoples. I feeled very bad that day. Because i was not well at that point of time and he dropped us in midway of the ride and take full payment from my side. He was such...

Hello team

Good morning.

Ola cabs team they charged me around rs. 472 for 8.2 km (23 min timing). When i booked the ola android application showed me only rs. 182 only. But, at the drop point they charged us rs. 472. I was shocked and called ola team they told me to send email from "[protected]@gmail.com" my registered email id. But, they refused to do refund on this.

Please find attached...

I booked olacabs crn [protected] on sep 07 payment through ola money. Driver asked for cash as he received money from ola very late. I request him to convert journey into cash. Thereafter i received a call from ola that your ride has been converted into cash. I paid to driver in cash amount reflected in the ola app on completion of journey. However, i notice in the evening that an amount of rs. 436 has also been deducted from my ola postpaid....

Hi
I left a belonging in ola cab dated 04 sept 2019. Despite repeated calls to the driver concerned, now he is not picking the call also and ola customer care (Given 72 hours to resolve as on 08 sept 2019 now it is already 10 days since complaint) it is not recoverable.
Crn no — [protected]
Wed sept 04, 09:24 am
Nisar ahmad
I request speedy resolution or refund/return of the product left in the cab....

I activated ola postpaid and started getting charged double the amount of fares for rides that i'd take regularly. Now when i've gone back to paying the amount via googlepay, the app doesn't show the amount at all.
In multiple cases, the drivers would cancel the ride last moment, and i was forced to cancel and pay the cancellation fees.. 30days
There's no complaint section on the app. No number where petty issues can be resolved....

I book a ola cab and he didn't know the location.. He kept me wait for 45 minutes... He was so amateur and naive to know the directions.. I had to go to hospital... I was waiting for him... He was 2 min far... But there he took 15 minutes.. I don't understand what he was doing there? That's very unfair to me... And don't apply cancellation charges....

I booked a cab on August 7, 2019, from burari to sahibabad around 22kms for which CRN is [protected]. While booking cab the fare shows around 380 or 390 something for mini, while in prime it is around 500 and in uber it around 400 something. I booked ola mini and opt for gpay. The cab booked is having registration number as HR55AA2353.

Problem 1. Rs.2 has been requested by OLA to pay for the ride by gpay.
Problem 2. The...

Iam from hyderabad, i booked a ola bike yesterday night around 10 " o " clock[protected], some ola biker accepted my ride and i called him for knowing exact pick up location, he said no i cant come to that route, i said ok then cancel the ride i will book another, its still 20 minutes over he is not cancelling my ride and apart from that roaming near by surroundings, again i called him not picking up the phone, he tried to make...

I booked a ride for rithala from near dwarka more metro station on 10 june 2019. When i booked the ride, the ola app displayed a fare of rs 310. I made a call to the driver. Ola driver asked me how would you pay, i replied him cash. After that, the service driver picked up us and left us at our destination point. I paid him in cash. My phone was stolen while returning home. Its fir attached in this mail.
Now i received a mail from...