Ola Cabs / ANI Technologies Complaints & Reviews

During my booking from delhi to hansi (Haryana) i received a call from so called ola customer care ([protected]) offering me a discount of rs 500 by applying a coupon 'del500' and also told me that toll tax and all other taxes will be born by ola. But during travelling i paid all toll tax and state tax which turned 3358+200+150= ₹3708 instead of ₹2420 which i was told including all taxes. Please clear this matter and and refund my extra...

Dear sir/madam,
As i booked my ola auto on 05.10.2019 at 6.15 pm, driver refused to pick up due to the payment mode of google pay. I asked him to cancel the trip by himself to avoid cancellation charge. But he declined that and not cancelled the trip. Since i need to go urgently i cancelled that trip and have the reason as "driver denied to pick up". Despite this, ola cab charged unnecessary cancellation fee of rs. 15 from my account...

I'm getting reminders via phone calls, emails and messages for a pending bill of 1000+ for the part two months. This is nothing but a harassment.

2. The last time i used ola cab was in bengaluru around 2 months back. I'm sure i have paid whatever the bill from my ola act till there was a credit in my ola act. Whatever the remaining i have settled by cash to the driver concerned.

3. So the reminders i received...

Hi,
I think there is some thing wrong going with ola cabs billing
Let me explain with an example i. E.
On 14th september 2019 in the morning i booked a micro cab at 8:30 am from my residence to gate 10, wipro, electronic city phase1 and trip fare for this was rs.489.
On the same day evening i booked a share cab at 4 pm from gate 10, wipro, electronic city phase1 to my residence and fare for this is rs.764
Here...

Booked ola cab at around 9am on 4.10.2019. Drive ferom dwarka, sector-12 to botanical garden. Passenger two sr. Citizen (Ladies). Driver misbehaved with the passenger & drove all the way without ac & never showed the final meter reading (May be overcharged). Details here under

Name of driver - ananad singh
Car no-up-16et-4406
Mobile no - [protected].

Above matter falls under harassment of senior...

I took an ola cab from anand rao circle to kundalahalli colony. During boarding, the estimated fare was rs. 333. After trip completion, i was charged rs. 513, even though the ride receipt in my app was showing rs. 333. I tried to contact customer care from their app for 5 days, but it was always down. O mailed them as well. After weeks, they gave me a voucher of value same as the extra deducted amount. My complaint is, how can they force...

This has happened infinite times with ola. They have pathetic written answers which are copy pasted whenever in general a person is trying to dodge a mistake without rectifying or covering for the same. Today it was out of the line when two drivers let me wait for 40 mins in total and canceled or had to cancel due to refusal or denial of service. Kings of ola asked me to book another ride and offered me a huge amount of yes, disappointment....

Worst driving in my life
Bangalore (From begur slv appartment to silk board hospital)
Driver name :hemaraj bm 0543
Vehicle no :white dzire tour ka-
1. He is not listening properly
2. The way he is treating like a dog
3. First give a training to him how to behave the human (Others)
4. Kindly please the change the roll or give minimum salary
5. He don't know route also where we have...

I booked a ride from chandigarh railway station. The driver accepted the ride and kept me waiting for 10 min. On arrival he refused to take the ride just because it was paid via online mode and has not cancelled the ride despite verbal request. Why am i being charged in this case. He shouldn’t have accepted the ride at first place or should have enquired about the mode of payment earlier only. The car number is pb01b 3505 and driver name...

Date : 25 June 2019
CRN : [protected]
customer care number : [protected]

I took the outstation ride from Mumbai airport to Pune on 25 June at 2:22 PM.After reaching Pune and during the payment, OLA server was down and driver was not able to complete the ride.So we called customer care and and representative completed the ride and I made the payment to driver in cash(as he requested) and representative confirmed...

On 1st oct 2019, i booked an auto to go from thoraipakkam chandrasekaran avenue, second main road to mcn nagar 6th street. Fare shown on the screen was rs. 77 (Rupees seventy seven. Normally it used to be rupees forty four only. When i asked the driver, he said that cancellation charges is included in the fare. I have neither booked nor cancelled any trip before.

Why this cheating?

Please repay the excess amount...

On 26.09.2019, we booked cab from vadodara ginger hotel to bectochem ankleshwar for 12 hrs. With starting time 7.45 am with estimated charges of inr 2300. Our journey completed at 2122 hrs in the evening, while my mileage was 184 (Exactly same as pre-booked) kms, consuming app. 02 hrs more than pre-booked time. At the end of the journey, when we asked the driver for bill, we were shocked when he asked for inr 3900. My self and driver tried...

Ride details - crn [protected]
Date of journey - 17th july (Ola rentals)

Total ride fare = 2736 (Exclusive of toll tax fares paid by me)

Total payment done via paytm = 2300

Remaining payment = 436

+ payment for state entry taxes = 100 + 40 (After dividing the monthly pass amount available with the driver at that point of instance)

Total payment made in cash...

Sir
I have no pending payment but company sends always messages for pending of different type of payments . This is reference no.ola-ompp[protected]c1-incollnew, ,
I am a good customer whenever I took ola I always gave cash/paytm/online timely..But this is wrong and harassment for me that without any logic or reason You are Sending demand showing due payments including intrest again and again ... I have already paid all dues...

I traveled 39 km and the price which was shown to me was 700 and after completing ride it was 2000. It was almost three times.
1000 was already deducted from my ola account and now they are asking me to pay 1000 more.
How can the demand so high in non peak hours.
They are just doing loot from public in name of high demand.
In this way they can raise the price in as per your own.

Kindly take an action....

I didn't use ola money. But from ola money i am receiving call continuously to pay the balance. Not even i activated my ola money. Then how can i have balance. They asked to pay balance rs200 before two months, now they asking me to pay rs 509.
They are messaging that wewill take legal actions.. I didn't use ola money then why i need to pay. Kindly shortout my problems. They are irritating...

Hi,

I booked Ola cabs on 26th August around 10 PM from Thane to Ulhasnagar CRN # is [protected] for which total fare was Rs 308/ which i paid to Ola driver named as Gopalkrishna ( Mobile # [protected]) in cash but after 20 days Ola has generated a bill for same amount as Ola money postpaid bill.

I never asked Ola for ola money postpaid as my payment option but without my consent they had setup it as my default...

I had recharged my ola money wallet on 9th february 2019 with rs. 1999. Before i could use the money they blocked my wallet saying kyc is pending. After many futile attempts finally kyc was done but after unblocking it the wallet was shown empty.
The entire rs.1999 just vanished without a warning. Since then i've made numerous attempts to get in touch with ola to get the money back in my wallet but nothing is happening. They're not...

I would like to say that today i booked an ola cab it took 100 rupees extra. It has happened previously. Another important thing is that when i cancel the ride the ola charges extra money and it further adds that amount for the next ride. So kindly see to it. Otherwise we are sad to say that we will not confirm ola next time. Reference no is crn [protected]...

I took an auto to go from one area to another in hyderabad, and my bill was rs 168. I wished to pay by google pay, so i was guided by the app itself towards the payment. Now, the driver says that he hasn't gotten the money, but the money has been deducted from my account. I am nt able to contact ola, and my account shows pay rs 168 to avail further services... Kindly resolve the matter at the earliest...