Ola Cabs / ANI Technologies Complaints & Reviews

Dear Sir /Madam

with reference to CRN [protected], i have booked ola cab thru Ola apps having price shown Rs. 130 for the trip . Before the ride I have asked the driver too that I am not going to pay/cancel the trip i[censored] have asked me to pay the parking charge of Rs. 71 which is absolutely unethical. The driver called me to come to the parking location and u need not to py any amount . after the ride the bill shown Rs. 220...

I just finished a ride on ola cab. As my grand maa had boarded the cab the driver took advantage of her age and knowing he took a longer route and i had to pay the bill for bigger amount. Estimated amount was 138 where as bill amount was 207. Over that he has fought with my grand maa to pay what's shown in the bill and not as was shown earlier. Please check this my mobile number is [protected]....

I always pay my bill through ola money or cash, never used post paid ever since using ola. But now my post paid bill to be paid is showing 978/- in my account where did it came from, what do i do? I can't even contact customer care. We are never able to contact customer. Ola need to provide better customer care service to progress. We can never contact....

I, col surya pal singh rawat, had booked ola cab from pocket -3, sector -8, rohini on 25-08-19 at around 4: 00 pm. The vehicle driven by mr rashid, contact details are +[protected], came at around 4:09 pm. The vehicle was required to go to my destination sector -56, gurugram. After having crossed dhaula kuan and before getting over the first fly over, rashid had received a call from his comrade looking for assistance. He requested me despite...

Ola outstation (Crn - [protected], vehicle no.- ka109175) was assigned for trip for 250+ kms. The cab quality was very bad and was not hygienic at all.ac was not working that too in today's hot weather. Also, car window's controls were not working.

The cab broke down in onward journey which was around 100 kms from bangalore and it took around 1 hour to get it repaired. But again it broke down in our return journey and almost...

A driver rode my family to the destination but forced them to cancel the ride... As they had less knowledge about using the app they canceled it and now ola charged us extra fee for cancellation... I am totally dissapointed cause instead of helping people reach safely to their destination... These drivers need opportunities to deceive them... If this continues it is better to use public transportation rather using ola and uber....

Today i had booked ola cab.

The cab driver has denied to ride to my distanitation and force me to cancel the ride.

Finally cab driver has cancelled the ride, and rs. 50/- charges from my account insted cab driver.

The details are as given below.

Crn: [protected]
Driver name: mohd naushad

Requesting to you kindly have look into this issue and do the needful for...

We are 4 members and today we booked for an auto in ola, the driver came and after we told the top, he told that he was supposed to charge ₹50 extra if there were 4 members and that's a rule. It wasn't mentioned anywhere that 4 members should not travel in a single auto. After that when we decided to cancel the ride, we weren't able to do so as the otp was given and he told that ola would debit extra money when we book for the next ride....

This is regarding the crn number: crn[protected]
And i booked the cab around 6:14
Micro: white dzire tour
That person said he will be coming to pick me up. So i did not cancel the ride and i waited for almost 20mins. And later he cancels the ride so now im being charged with rps 50.
I clearly asked him if he can come. Seriously he wasted my time and money! And if the cab driver cancels the cab, he should be charged...

On[protected] at 02:17 pm booked ola cab from sri vijay nagar colony, visakhapatnam to gnanapuram railway station, vishakhapatnam.
The driver kallepalli sandeep kumar car no. Micro crn[protected] cancelled the ride without prior intimation and rude in behavior for asking the reason of cancellation.

We book ola transport for a hassel free and comfort ride to our destination
You suppose to hire people well mannered...

Car books from anandnagar, sinhgad road till passport office, mundhwa. Car details crn[protected]. Driver's name gangadhar swami. I have paid toll only once of rs. 30/- but bill shown at rs. 90/- which was again paid by me. Need refund for the same.

Bill details
Base fare
₹40

Distance fare

First 13 km
₹78

Last 0.9 km
₹10.8

Ride time...

[protected] is my complaint number. I was double charged on a trip and on complaint the amount was refunded. Later due to some technical error the amount was converted to post paid. I have continuously writing to ola team on the above but there is no action taken. Now i am getting reminders to pay ola post paid with interest. The worst part is nobody is caring to read the e-mail send by the customer. All that we get for writing an e-mail is...

Ride booked from office to magapatta city. Fare was rs.214.
Driver charged rs.266. When checked invoice he charged rs.60
As parking/toll. He left the location as soon as we left the cab and there was no parking charges paid. But same was not charged on our earlier rides.in last two weeks it is observed that the fare charges are always extra charged then booking amount. Although this is nothing to do with traffic and no toll...

Hi team ola.

I am mayank thakkar
My registered mobile number - [protected]
And email id is - [protected]@gmail.com
It's a complaint against ola driver and i am finding complaint number from last 1 week there is no care and complaint number found only the 1 landline number number found which is not in working condition..[protected]
Kindly arrange call back for me on my same number.. So that i can tell...

My account has been permanently blocked having no idea for what reason several months ago. Also want you to know that the auto driver from the last ride was very rude with me.
I asked the driver to ride the same route twice as i needed to shift and had too many luggage to shift at once in one ride, wasn’t aware that i had to order for the ride again, to which the driver asked for more amount for the payment compared to that showing...

Sir,
I have travelled from coimbatore airport to ottapalam on 19th april and paid rs. 2600/- which were appeared on the meter.
I am getting call & sms on daily basis for an additional amount of rs.1500 saying that this is for postpaid charges. I am not a post paid customer & i never used ola money. I booked this travel thru your airport kiosk. I want you to stop calling me.
Thanks... Lalitha-nair [protected]...

With regret, i, the undersigned am to state that i have booked your cab from howrah station to uttarpara co-operative bank. The booking cost was shown rs.183. After entering the cab number 7901 (Crn [protected]) i have come to know that due to heavy rush at g. T. Road, the cab has to move via b. T. Road. After reaching to my destination i have paid rs.306 as stated by your cab driver (Sunny dey). It is my astonishment that after showing the...

The booking reference no. Is crn[protected]. I booked the cab till bhubaneswar airport. Instead of dropping me at the departure gate he dropped me at the back. He deliberately closed the ride and bill of 150 popped up. I told him this not the place he started misbehaving and started asking extra money and became aggressive and abusive too. I was horrified and got worried about my security...

Date of OlA ride taken - 01 Aug 2019
CRN [protected]

This OLA ride 'CRN [protected]' was booked by me around 8:55 a.m for which pick up location was near Vasant Kunj, New Delhi' & the destination entered was 'Sector-32, Gurugram'. I then rode the cab from my pickup location till the above mentioned destination. At the time of booking the approximate fare showing was around Rs 268. Payment for the ride was through OLA postpaid....

Hi,
In the month of may i had booked mini ola cab from hyderabad miyapur to airport. At the time of booking the ride there was no increased demand and the fare shown to me was 690apx after taking the ride in between the ride they increased the fare by rs 1003 and asked me to pay apx rs 1800 with taxes i had other options but i chose ola as i have been using ola from past 3 years. Generally if there is any increased demand it is shown...