Ola Cabs / ANI Technologies Complaints & Reviews

Sir.. I lost my phone in ola cab. I travelling from bikramgar, jadavpur, kolkata to kasba new market.. Unfortunately i left my phone in ola cab.. And. After drop within 10-15min i call the driver number is [protected].. But, the driver is not reciveing the call and still now the number is ringing.. This is done 24-apr-2018

Please, help me... Car number did not showing the app.....

Dear sir/ma’am,
I am dheerendra chaudhary, from noida. I booked a cab from noida city centre metro station to noida extension. The cab was 2 or 3 mins away. When i called the driver he denied on the call directly to pick me up by saying the he would be going home. When i asked him to cancel the ride he once again denied me because it would decrease in his ratings. It was late 12 o’clok so i had to reach home. I called him again...

Hi,

I have been a loyal customer of ola since 8 months or more. I have been taking ola share cabs everyday to work and since a month now your technical services has been worst. I had tried to get a cab for 30mins and even after getting a cab after 30mins the wait time is 15-20mins mostly. And even my friend and fellow passengers are facing such an issue to get a cab.
At least have some better services for your loyal...

Electric car no. 0530 cancelled my order without calling me & after waiting for a long time when i call him, that time he told me that 'he cancelled my order'. It's not fair. If he had any problem then before cancel the trip, first he should tell me. Because of this behaviour i faced a problem. There are mom & sisters with me. You must take some action....

I had already paid the cancellation charges of rs 15 in my previous ride. But even after the payment it is showing the same message of charging me cancellation charges while booking ola auto. I am unaware as to for which ride i have been charged the cancellation charges. I would like full details of the same with valid justification for cancellation charges being levied. And if not proved it should be waved off....

Sushant the driver of the ola cab no. 3340 has suddenly canceled the trip after i boarded the cab. I have booked the cab from c. R avenue to sarada pally (Raja rammohan roy road). He suddenly said that he has some other work to do. I am so much surprised at his behaviour that i forgot to take a screenshot of the booking also. And he canceled the tri but ola app is showing me the deduction of rs. 50 from my next trip which he confirmed that...

My ola registered mobile no is [protected].. Given a complaint on 8th april that ola money rs.220 was deducted and driver also got extra money and asked to reverse the deducted money rs.220 from my ola app. Even after raising complaint it has not been reversed.. When i call cust care today she is telling dat not able to reverse now.. Pls reverse the rs.220 into my ola account....

Hello i was billed by olacabs for $65 last week, i’ve been on the app and requested a response but it’s now been 4 days, the pick of point was also the drop off point and the route on the app just did a big circle, i didn’t take this ride and this was charged fraudulently and they have not replied to me correspondence

Regards

Conor...

Dear team ola,
I boarded a cab today morning at 9.47 am, osn[protected]. At around 10.02am, my cab broke down at sector 24 (Because your driver forgot to keep his tank fuelled) and i was left in the middle of the highway to look for another cab.

After trying hard to find another commute, i booked another ola at 10.18am, osn[protected] and reached my office at 10.32 am.

My first action after returning to...

Dear sir,

I have been hiring ola since quite some time, finding it to be very professional and comfortable as well. But the last travel changed our opinion 360 degree. This was from mumbai airport to virar on 15-apr-2018.

Travel ref : crn[protected]
Ride fare ₹1297.1
Airport parking charge ₹100
Toll/parking fee ₹135
Taxes ₹110.34
Total bill (Rounded off) ₹1642...

Hi
I m using ola from last 3 years. I have never faced any problem but from last 10 days at the time of booking amount is something different and once ride is completed the amount is something different. From vandalism sector 3 to noida sector 63 the fare can not be 200. But i[censored] will check from last 10 days unnecessary amount is getting deducted. When i made a complaint in customer service executive prasang don't have manners to talk...

While booking through ola app it has shown only 188/- once we completed the trip cab driver is asking me to give 386/- since the app is shown separate amount for fare increase¹ = ₹188.1
They are collecting separate amount as 'fare increase' 188/- a part from below mentioned base fare, distance fare, ride time fare, taxes. When i check with the support they are telling the reason as when demand is high at that time they are putting...

I had booked ola auto from shantinagar and called driver and he had asked me to come little further from my location and when i reached there he started to shout i’m callin you and you are not picking the call.. But fact was he never called me and i walking to the point where he told to come and after i questioned he started to abuse me in very dirty language. Then i cancelled the ride but he again got hyper and abused me and man handled...

Driver name: parmar pravinsinh
Car: white indica (Mini)
Pickup date /time: sat, april 21 8:46am
Pickup point: orchid paradise, south bopal, ahmedabad
Drrop point: abhishek villa, thaltej, ahemdabad

The driver was not ready at all to accept ola money, constantly blaming that he hardly gets his share when customer pays through ola money. Made bad comments about ola organisation
Was constantly...

Thursday 19 march i had booked ola cab booking num-osn[protected]
For family in share
Driver was already dropping earlier passanger he took 30 minutes to reach to given pick up point. Driver still reched to 500 mtrs away from point.
When he reached, 2 passanger boarded cab.
Now ola receives next share booking opposite my trip route. How can ola take booking of opposite direction. I thought sharing trips is with...

My name is Kunal, mob no is [protected], I booked ola cab from Kolkata airport to Howrah station, the usual fair is 240 rs but they charged 560 rs which is triple.they are just looting the public.
I want to from ola cab that for 17 km why there is triple. Fair???is they are not looting the public??560 rs in share.
From other passenger they took 560, and from other one 170 rs, means total 1290 rs only for airport to Howrah station...

Today 22nd april i booked an ola at about 05.00 pm for riding from najrultirtha to suhashini ganguli st, bhowanipore kolkata. The driver told that he was far of from location, hatiara, and rejected the ride. Then another one some murmu responded but said he was going for a pick up and cannot attend call. However again he phoned and came to pick up. While starting he told destination shows the pick up point. He phoned to somewhere who guided...

We have paid for ac cab travel from. Pune to mumbai on 22nd mh 12 kn 8y41. It was a very hot sunday. And the driver refused to increase the air conditioning from 2 to 3. He gave a reason that it's a rule of ola company to keep the ac on 2nd level. The cab was booked by my father+-in-law for two senior citizens. The driver's name is ganesh aawate. After telling him 3 -4 times in the first hour he straight away refused to keep the ac on 3 rd...

I cancelled tha ola auto for personal reason. I thought to inform him to avoid unnecessary to come the point while he reached the point. But he used unnecessary words against me when i called him. This is the way to treat the passenger and his name is balamurugank i can't able to track his auto number the cnr number is [protected]. Hereafter after i'm not using tha ola any more. This is very bad service provided to the customer.....

Booked a shared ride on 20th april @ 3:30 pm, cab arrives at 3:50 pm - cab driver is unaware of the pickup point of co - passenger 1 & co-passenger 2, after 10 minutes, he get to know the location of pickup of co-traveller 1, after 8 minutes of boarding, cab now starts, now - his gps stops working due to which he is unable to locate the pickup point of co-passenger 2 and takes wrong route & wastes time, at around 4:15, he gets to know the...