Ola Cabs / ANI Technologies Complaints & Reviews

Yesterday tried to book ola afternoon 1 pm... Ola decucted rs 150 of previous ride which i never cancelled am guessing the pune to kalamboli ride... Which ur driver cancelled and when i called him he came back and he picked me and dropped at the same location... I paid him the same money... Why was my money deducted...? Not fair... It was an ertiga... I need refund and pls call back for more clarification... My no sony [protected]...

This is really disheartening that such a big firm like OLA fails to provide services in weeks hours for airport transfers. The point is OLA confirms your booking for early morning airport transfers and then cancels the booking few minutes before scheduled travel.Kindly look into the matter. I have snapshots of my booking. The reason I took the snapshot is that this is not the first time it happened. OLA confirms your travel and after cancellation...

I am very much upset & depressed for what happend today with me after booking an ola cab. I booked a cab & driver was completeing a trip. On my call driver said he is coming afters he drops passenger on board. After dropping them off, he is on way to pick me up, after taking a long time gap driver stopped cab and stayed for what so ever reason on a spot, map showed no traffic no movement, he didnt picked up my calls i tried from another number...

I had the worst experience with ola cabs. I have book ola cabs on 13\04\18 from badlapur to titwala.

& call to drive prathamesh chavan he called me & say i will reach within 10 min. Ok i am waiting 30 min. But he not pickup phone, then i will book again & call to driver he told me i will come in 15 min. Again i am waiting 20 min, & call to driver he is saying my car not cng so am not coming, fck off ola cabs. Again i book next...

In feb 18 i had paid for 1 month select. This month when i topped up ola money with rs. 3000, select coupon code for 1 month free trial was accepted. Inspite of email/phone followups, free trial is not activated and now customer care is telling it is for 1st time user. They want to lure new customers and dont want to retain existing loyal customers. Frustrated with unethical & fraudulent ola. Transferred and made ola money zero. I will never...

Hi team,

I travelled in ola on 10.04.2018 but unfortunately i missed my key in ola cab. But within 1 min i called the driver but the driver didnt pick the phone and after calling 20 times he picked and told he already left.

Daily he is saying when he will come to my area he will give key and after chasing 4 days he stops picking the phone.

When i called ola customer service they are saying they...

I booked an ola micro cab for my mother on april 02, 2018 10:32 am crn[protected] from vanasthalipuram to osmania university. After the ride, my mother has paid rs. 281 in cash. Also, the same amount was deducted from my ola wallet, which meant i paid twice for the same ride. Within an hour, i reached out to the driver and asked him why this happened. He told he would talk to his company and see that my money is refunded. But that din't happen...

We had a train journey on 10 april 2018 at 10.15 pm. I sheduled a ride with ola cabs on the previous day to pick me up at 8.20 pm on 10 april. They scheduled a ride and sent me message that i will get driver details at 8.15. But at 8.15 a driver from ola cabs called me saying that he is at 9 km away and difficult to come for the ride. I insisted him to come and told him about my difficulty of arranging another vehicle at the last minute....

I made transferred rs 999 from the hdfc card to ola money wallet on 18th feb. But i didn't receive it in my ola wallet so i notified my issue to ola customer care/zip cash. These so called customer case service people responds to mail saying

"we would like to inform you that, we have sent your request to the concerned team for the transaction amount of rs.999/- and the same will be credited to your ola money account within...

Ola driver named vijaykumar accepted my ride and failed to pick me up as a lathargic driver he was going the other way from my location and when i called him and tried to guide him through my location he was ill mannered and abusive and threatened me to cancel the ride. I feel these drivers are to dismissed as it's a matter of safety and protection...

This is regarding ola crn [protected] where the driver has claimed rs 342 for payment towards the ride fare.

Origin-hoodi
Destination:shanthi nagar bus stop.
Date 7 april 2018

Suggested optimal route was through whitefield road, krpuram, indira nagar.

The driver drove way all the way up to bnarayanapura, made a left turn at hp and took the isro-old airport road.

This...

The car no is 4794. Mobile no is -[protected]. The customers are all senior citizen. All are about 80years old. We requested the driver to go to the location. We even given him the guide for 15mins over phone. Till he could not understand and cancel the ride. Then he told us that he is not ready to enter into the lane. What kind of behavior is this. Is this the way to behave with the customer? You are not doing any free service. We are paying...

Stop your services at guwahati airport, assam. The drivers are missguiding the passengers and telling lies about their locations. To avoid payment of parking tolls they stay outside the airport area campus and harasse the passenger to walk through a distance to reach them. Its ridiculous. And once you cancel the ride ola charges a fee for next ride. Whats this. Atlest you should check the previous dealings with that customer. Uber is tremendously...

Auto number (TS 13 UA 6598 ) (Crn no
[protected] Mohd. Ilyas)..Today this driver is used abused language and dropped us in middle of the road we are ladies he is really cheap and not matched for ola.. I never seen such a bad auto driver he is using bad abuse and vulgur language to ladies I thought to complaint police.. Immediately take serious action against this dirty man.....

Ola shares me 98/- for 6kms. But when i calculate according to price it's showing 80/- only.
As per ola rates:
First 1.5km 18/-
After 1.5km 12.3/km
Process fees charged 12/-
Tax fees charged 1.08/-
Discount 6/-
If distance is 6kms then first 1.5km is for 18/- then remaining will be 4.5*12.3= 55.35.
Total comes (18+55.35+12+1.08-6)=80.43.
But still ola is charging me 98/- i...

We had booked a cab on 30/03/2018, at Chamundi Hills, at around 7 pm. It was a Tata indica or Bolte. I tried to contact the driver as soon as the cab was booked at 7 pm, which he did not pick. The driver's number is [protected]. The car number is KA.. 8578 (not very sure). Again we called him at 7.11, which he did not pick up. Finally, the driver picked up our call at 7.13 and asked us to walk down the road as he was not allowed to climb...

Today i had booked an ola on 10/4/2018.at 12:15 PM From Darya Ganj To East Patel Nagar I have received OTP &etc and then I have call to driver and asked where are you he said I am at 4 No Jama Masjid Gate and he asked me where you will go I say I want to go to east Patel Nagar. And I said I am at Golcha Cinema I am requested him please come here as the route is through this point only Driver refused to come. And at that time I received cancelation...

I'm a ola auto partner, today suddenly 174 rs is deducted from my ola partner app mentioned fraud.
I called the customer care they are telling we can't do anything in this case, because the system itself deduct this charges. Even they r not telling the reason.
Please resolve this issue soon.
If this will happen continuously, then what we will earn n what we will eat....

Today we book a cab from Howrah, santragachi west Bengal. Driver was unable to understand our location and after waiting for more than half'n hour he just call me up and started giving slang and behaved very badly, You should not give job to such drivers who can even commute with there customers. All illiterate Maroons! How dare are he that he was giving slang to my family ?!
CRN [protected]...

To whomsoever it may concern.

Mobile number: [protected]

I am writing with great regret that i am soo annoyed with the service provided by you guys in the last few weeks. Though i had booked in advance today (09/04/18) the driver called me and said he is on the way but after 30 min he said he was allocated a different pick up and i could not find any cabs so took and uber paid 2 times more and reached to work...