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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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862
+91 80 4665 5300
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294
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+91 80 6735 0904

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Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 226

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M
Moneyind
from New Delhi, Delhi
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fraud done by ola

Ola is letrally a fraud company. My driver got a booking yesterday from ola cabs after that he got the call from the same and then that ola representative told my driver that there is some issue with ola servers so do all the task which i am stating you. After that guide my driver with some istructions and then he asks for otp then he told my driver that you will get another booking tell me that otp and then continuously my driver got approx...
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A
Ajaykumar0992
from Tumkur, Karnataka
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ola auto services

Address:Bangalore, Karnataka

Hello,

The ola autos are not at all picking up the ride requests for within 3 kms range. I'm facing this from past month. I usually travel from beml 7th stage rr nagar to kengeri railway station.. On both the sides your auto people won't take up rides even they are besides us without any job. Then what the hell services are you people providing.. And everytime the access fees will be high.. Even for a 2.5 km ride you charge...
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V
Vijay Simha bommi
from Hyderabad, Telangana
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end trip before reaching destination

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.olacabs.com

Ola cabs has no answer if the cab driver end the trip in the middle of trip, cab driver accidentally end the trip before reaching the destination. I contacted the customer care they only informed the driver to drop me to destination but the mean while driver received other bookings which he had to cancel and rating fell down. Ola need to solve this by only enabling to end trip with in 500/100 meters of the destination....
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Address:Kamrup Metropolitan, Assam

I have booked a taxi to airport and the driver first asked me to cancel the booking and re-book the cab, as i was getting late and i rebooked the cab due to which he wasted 10-15 mins of mine.
I asked the driver that i don’t have time to go to atm and that i will make payment through ola money he refused that, saying that he wants cash and won’t accept money through ola.
He again make me wait after entering airport looking...
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P
prabani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst experience with ola support - driver took the cash and ola money also deducted

Worst experience with ola customer care.

Drivers are not trusting ola money? Why? Are they not paying the full cash?
Not sure.. Driver demanded cash instead of ola money.

Driver took the whole cash and he told us to contact customer care and get the money reverted from ola money?

When i called customer care, and they say it is not possible.. So i am beginning to think ola doesnt care about...
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Y
Yaah
from Chennai, Tamil Nadu
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driver demanding for extra cash

This is a complaint regarding to demand of extra cash by a ola driver I had to pay him 15 rupees extra as I had no choice and was very rude and arrogant . Pathetic service, why keep a meter then when the final price is decided by the driver himself.
I would want a refund for the extra money I have paid, please resolve this matter and hire trained and polite drivers...
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M
Mars Member
from Bengaluru, Karnataka
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billing issues - issue with fare shown before booking

Address:520007
Website:OLA CABS

We took a ride in ola auto and the details are

Date : 7th april 2018

Client number : [protected]

Description of incident : we were charged 68.00 for a 9 min ride with a distance of 2.2 km unlike the fare which was shown only 39.00. We travelled from chennai - srikakulam hwy, currency nagar (09:46 pm), vijayawada to20-303, sri ramachandra nagar, vijayawada (09:55 pm).

We had to...
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J
Joyita Barik
from Mumbai, Maharashtra
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impolite rude behaviour from driver

Address:Kolkata, West Bengal
Website:Olacabs.com

I decided to take a ola instead of driving bk home beacause i was intoxicated. The ola driver said he was feeling un easy because i was smelling.
I asked him to open the windows.
He went on inquiring if 7.30 pm is a time when a girl should get intoxicated and travel alone.
I said that is none of his concern. And requested him tp drop me to the nearest taxi stand.
He refused the ride and left me stranded in middle...
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S
Smitha Paramesh
from Bengaluru, Karnataka
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ola driver complaints

Address:Bangalore, Karnataka, 560073

Ola auto driver behaved so odd . we felt insecure. Please raise a complaint on him. Auto no Ka02ac 3564.
We use Ola auto bcz it's cost 29rs for 4km.
But Ola makes long distance route and charges extra. Today we told driver to go in normal route. He was shouting at us in bad manner. When he tried to connect Ola customer, they didn't response....
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Aftabsk
from Delhi, Delhi
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3rd class driver and misbehave way of talking

Address:Faridabad, Haryana, 121003

We have booked a cab from petrol pump near by manav rachna university, surajkund road, faridabad to annangpur village faridabad.

We had called him for pickup location but he did not attend our call properly and unable to trace our location, his way of talking totally different and he used to 3rd class language and abused to us.
Driver details of below:
Driver name - mannu dagar
Vehicle no. - hr55ab2784br...
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A
Avinash Singh22
from Delhi, Delhi
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phone stolen

Address:Allahabad, Uttar Pradesh
Website:www.olacab.com

I want to draw your kind attention as my sister is one of a victim who is looted by your Cab driver.
The day before yesterday she booked a cab from Civil lines Allahabad to a children clinic for her 2-month-old son's vaccination as she is new in the town she called her husband to navigate the driver where is the clinic as her baby started crying she forgot to take back her mobile from the cab driver. As she reached at her destination....
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Address:Bangalore, Karnataka, 560068
Website:www.olacabs.com

On 3rd April we (my female friend and I) were travelling on my Bajaj Avenger bike near Arekere Signal, Bannerghatta Road at around 9:30 PM and out of no where an OLA cab driver lost control and slammed my bike from behind. It was proper on the back collision and no was overspeeding. We got saved may be because our speed was less than 40kmph.We feel the driver was drunk as I have never seen a car driver hit some one like this, let alone experienced...
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G
Gupta dipti
from Delhi, Delhi
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misbehaviour of driver

Address:New Delhi, Delhi

I dipti gupta has booked a cab today morning at 8:39 am. When i called driver sachin kumar patel and ask where are you bhaiya instead of replying he asked me apko kaha jana hai.. I again asked ap ho kaha bhaiya tgen again apko kaha jana hai madam (In rude language).. I have recordings also. Then said janak cinema he ask janakpuri i said janak cinema is in janakpuri then he said mujhe time lagega ap cancel kar do and disconnected then i again...
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R
Ramit Bhalla
from Delhi, Delhi
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account blocked unnecessarily

Address:New Delhi, Delhi, 110002

Yesterday, i logged in seperate ola accounts of my family members in my device, and the services of ola are unavailable on this device now, as my account has been blocked by the company.
Kindly do the necessary to make it functional again, as they were seperate accounts of my family members only, which i had logged in search of coupons, if available on any of the accounts. Make my account functional on my device as soon as possible....
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J
Jaya P
from Noida, Uttar Pradesh
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ola cab service - ride abandon midway

Address:Gurgaon, Haryana, 122011

I booked an ola cab on 2nd apr'18 for a place just 700m from my place and booking reflected inr 40 as the amount. However when i boarded the cab and provided otp and driver informed me its a booking for igi airport for inr 302.

I got down the cab the vere driver moment still inr 245 was deducted from my ola account. When i raise an issue via ola support on the application, it just directs me to change password with no refund.br...
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N
NgaTen
from Udumalaippettai, Tamil Nadu
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im complaining a product

Address:Bangalore, Karnataka, 560016

I have hired a Ola Cab bearing registration number KA03AE1743 from Bridge Road to Garden City university on 19th March, 2018 around 1am but I forgot my bag inside the cab which contains iPhone charger, gift and some girls personal things.
I contact him as soon as he left and I also promised to pay him for the expenses caused but he denied coming back..I tried to contact him several times after that but he keep on saying tomorrow,...
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S
Swarna0908
from Kolkata, West Bengal
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blocking my accounts

Ola has blocked my both accounts without any reason. They're not even offering any resolution to the same. Kyc has been completed for both accounts. All they are saying that "a ola policy was violated". Even if they feel some misuse of the account they should have suspended my account temporarily.
Now i can't use ola at all since it allows a particular device to register with two numbers. I am a regular user of ola and this is just...
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R
rmanj
from Mumbai, Maharashtra
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excessive fare charged by ola

Address:Bangalore, Karnataka, 560100

This is regarding my Monday ride CRN[protected]. I booked OLA Auto from Sarjapur to Raja Rajeshwari Nagar. The estimated bill amount was showing very high at 477. Even during peak hours the bill charged is around 290. When i clicked the Estimate button it was showing as 13 / Km. I could see that it was taking a long route of 35 kms instead of the usual 21km route. Even earlier i faced similar cases but the final bill was based on the actual...
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R
rajeevmouda
from Tezpur, Assam
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mobile taken by cab driver

My cousin mr arvind jain hired a ola cab ka05 af 0935 from banglore air to hotel sheetal residency in banglore. He put his cell phone no. [protected] on charging. My cousin forgot to take his mobile back. Immediately after taxi left he remembered mobile is left in taxi. He called on his no. And driver mr. Nangeeshaji no. [protected] several times but he is not lifting phone.

Incident happened today 04.04.18 morning. They are...
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K
Kiran Rajput7
from Bengaluru, Karnataka
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ola account is blocked and no help from customer care service

Ola has blocked my account as i have logged in with more than two accounts in one device. After account block, there is no help from customer care service nor i am getting any revert on mails.

Due to this issue i cant use my ola money also i have paid for passes.
This is fraud as my ola money is with ola and no customer care service.

Only tickets are logged for mail sent but there is no resolution and...
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