Ola Cabs / ANI Technologies Complaints & Reviews

I was unnecessary charged extra. I need a refund.. I am a frequent used of cabs hv never faced such issues with uber.. Ola charges extra for cancellations fee where in which the driver had cancelled.

I need my money back... For 23 km how cn ola charge 900..

I am going to post my bill copies in social media and show people how ola is cheating on us.

I booked an autumn 3wheeler at about 7.30pmon 11/05/2018 pick up station was balewadi sports village, mahalunge, pune to park royale, opposite akash ganga, rahatni, pune. The otp was 5842. The waiting time was shown 8 minutes, but even after contacting driver of auto, the driver did not turn up even after 20 minutes. I contacted ola app and they advised to cancel the booking, and submit a fresh booking, i complied and accordingly booked a fresh trip, the next otp was 7089 and the auto allotted was belonging to same driver, again i had to wait for another 15 minutes and the driver dodged me again, wasting my time again and again. This a breach of customer's confidence and harassment also.

Dear sir
i forgot my smart phone in the car last may 9 i call one OLA taxi cab in bangloore, car registration no KA 51 AA 1108 SWIFT desire car . then imediately i inform driver my phone missing in side car then he tell to me u will collect the phone from upper police station but he does not give the phone police station then i call OLA custmore care no they will give to me another contact no but he will not attending phone then again i call custmor care no they will tell me complaint upper police station then i will register FIR in upper police station kindly please take action against driver

Ola cab pass is not really doing the fixed price way of micro, mini car rentals

I bought cab pass for 18 km, where as this have been applied for 6 km travel and no any beinefits compare to normal price.

If cab pass is applied and the rent should be same at all time the day, but i paid 145/- while going to doctor and returning i paid 183/- why and how the cab pass applied here

Today morning i got call from telling Ola partner customer care and they told need we to verify few things like that and they booked Ola rides remotely and they told otp and within 1min they instructed to cancel ride ...
Now Ola charged 895rs and Ola is not responding properly(Very rude customer care)...
I think ola is behind this to make more money and cheat hard working drivers... Driver number : [protected]
Time Share ride
11th may 4:22am

Ola - more money less comfort and service forget it.

I was really frustrated with the app built by ola team.
Source assume if you are booking from bhandup to mira road.
Booking goes to the person in kandivalli to book the passenger in five minutes.
Fare and distance mismatches every day if you travel in same route also.

Team has agreed there are technical problems for that i need some settlement from company because of these i had suffered a lot.
Mental loss/financial loss.

Hi,

I had scheduled a ride for 11.20 pm today. The driver arrived at the location and asked for the drop place. And immediately said he will be cancelling the ride as he does not want to take it. He vented out his frustration on me that he has not gone home for 3days.
What is one supposed to do in such case where it is raining and late in the night and is a lone female traveling by cab.
Also there is no option to raise a complaint on the app for ride that was cancelled by the driver.

I booked a cab using ola app providing the details of pickup and drop. The driver picked me and my mom who is an elderly lady and a patient from the pickup location and drove for few minutes before he realised the drop location is not on his way home. He suddenly stopped the car and asked us to get out of the car which was a load of inconvenience for me and my mother as she suffers from the certain medical condition. Even on explaining the situation of my mother his rudeness did not fell a bit instead he started showing gestures with the hand which was intimidating and threatening to me. Left with no option I got out of the car in the middle of the road with my ill mom. I have the recording of the conversation we had in the cab. With due respect, I beg to conduct a strict action against the driver for his unprofessional behaviour, irresponsibility and threatening actions.

I had booked for a ride at 0826 hrs vide. Booking number crn [protected] scheduled at 0955 hrs today i. E on 10th may 2018. As usual, around 15-20 minutes before i was informed about cab/driver details which was on the way. Thereafter there was no contact from the driver. Suddenly at 0955 hrs i had received the information that the driver had cancelled the trip.
My family had a commitment at the assembly of god church school, mullickbazar kolkata at 1030 hrs which they had missed due to this irresponsible act.

Such eleventh hour cancellation by ola is not a surprise to me which i had faced it many times before, which can be accessed in my ola account. But enough should be enough because it has grown as a menace. It shows least concern for the forlorn customers by ola.

I understand that ola would refute that it is within their rights to cancel trips for any reason best known to them. But such cancellation should allow us some window time to arrange for alternative means. Let me assert again that the age of bullying customers is the things of yore.

As an old ola customer it is my sad saga before other app based car service takes on me. Thanks a lot for the customer concern shown...

Today morning booked ola cab for trip from ittina souparnika society to hdfc regional office kasturba road.
When booked the driver was completing a trip near by and showed 18 min to pickup.
When the driver approached the pickup point he called me to check the exact location for pickup and asked about drop off point, when i informed the driver the details he cancelled the trip before 2minutes to pickup.
I lost all the time waiting for the pickup and when tried to book another cab in the app it was 20min for the next cab.

Ride driver didnt call for confirmation and without any call he had cancelled my ride this totally unfair i was already wait for him so he has to confirm location by calling first and then have cancelled but after intimate not firectly

Ride details
Imran ([protected]) is on the way to your location in a white xcent mh01cj5614.

Once you board your ola ride, please share otp-9113 with driver to start trip.

Refund my cancellation fees rs 50

This msg is to inform you that, yesterday i have booked the ola from the contact number [protected]. I call drive to call and ask at what time he will reached location. He told that he has passenger when he will drop in 15 mins and then he will reached to the pickup location. This is not how to book the ola if there is an passenger almost it will take 30-40 min to pick up. I will not pay the cancellation charge which is charge on my number. So

Sir,
I am sekh firoj. My ola register mobile number is - [protected]
Mery time call ola customer care but problems not resolve. Sir please helpme.
I am not received my benefit 2999 recharge. (Free trail of ola select on recharge 2999+) i am recharged and use promo code and promo code succeeded. But still now not received my benefit.

27 april i am booking outstanding but wrong charges your derive. I need to refund my money 1500/-
462km wrong.

You can verify my journey kilometers.

So please resolve my problems and refund my money.

Hi,

A ola cab booked today was canceled by the driver after reaching at the point, after the passenger sat in the car.

The driver cursed all the time, using obscene foul language and obscene gestures on my mom, as i booked the cab for her and she was supposed to travel in the cab alone.

This kind of behavior is completely unacceptable with kind of heavy premium you guys charge. Also i am an ola select member and supposedly i should receive highly trained drivers for the rides booked. I am perplexed now as to why did i subscribe for select service.

I will be moving with my legal options to charge the driver and ola if no actions are taken.

I have been a consistent user of ola, but the service quality is certainly degrading day on day. I really hope that you can provide your customers the service quality promised.

Crn - [protected]

Regards,
Puneet

You may find that i am frequently using your loa cab. Since last few days i am very dis satisfy with your drivers.
I have booked the ride and it has been cancelled by your drivers. I am giving the details below:
May 2, 9.24am crn [protected] cancelled by driver
May 3, 11.49am crn [protected] cancelled by driver
May 3, 12.17pm crn [protected] cancelled by driver
May 5, 11.20am osn[protected] cancelled by driver
May 5, 11.35am crn [protected] cancelled by driver

But i am surprised that for last two rides ie may 5 i have been charged for cancellation.

Further to say that for ride osn[protected] the driver has charged rs 200 against the bill of rs 93. Since i have come to banglore from another state i could not resist more and had to pay rs 200

I hope that the matter will be reviewed by your seniors and the cancellation charges will be waved off.
I also hope that once the cab is booked and driver should not cancel without the consent o[censored]ser.
I also hope that extra charge which i have been charged to be returned to me.

I hope i will get positive response in right time and it will be also ensured that the repetition of such cancellation will be discontinued.

Thanks
Rn mahto
Mob [protected]
Mail id ramnarayan. [protected]@gmail.com

Today I booked OLA from Bannerghata Road to yacha halli metro station and driver did not pick up the call and later he canceled the trip. Same thing happened when I booked OLA Auto, in this whole process i lost one hour and by the time we reached yashwantpur station train had left. Since these were confirmed ticket no refend from indian railway.

Due to OLA mistake I lost the train, so I demand refend from OLA

I have booked a ride on 6th May 2018 from Triton mall to Guman Jyoti Enclave, Jaipur with Ola cabs. I Got taxi no and OTP too and I was also getting a message that your cab is arriving soon but When I called the driver whose contact no was showing in the booking, he replied that he hasn't got any booking. That affected me badly as I was having shortage of time.

I booked a cab for airport from noida to delhi airport. The driver accepted my request. When i called up to check for his eta, he asked my payment method. After sometime when it was late and i didn't see any vehicle i called up to know about his eta, the driver rejected my call and after sometime switched off his phone. I was getting late to the airport and it was already delayed.
I again booked a cab and this time the driver knowing that i am going to pay via ola money asked me to cancel my booking. He deliberately delayed and insisted that i should cancel my ride instead of him.
I payed double the amount to book a private ride and nearly missed my flight. It was a really horrible experience and such unprofessional attitude really disgusts.
I have been a frequent ola user and i am decided to leave it for sure.
I don't expect that the company is going to take any action on this but still thought like sharing.

I booked a share ride from coimbatore railway station to karunya institute of technology and sciences as the driver reached he refused to take us there and asked us to cancel the ride, so i booked a micro ride for the same location the driver asked me to pay 700 but the total amount was 530 only.

There way of talking is so aggressive.

Plz look into it and i want a strict action for this, they are fooling people.

Myself kirti gupta, today i have booked a ride from ramesh nagar i. E. My home to isbt kashmere gate around 7.30am. When i booked a ride it clearly shows total amount is rs229 but after the ride is completed driver asks to give rs408 instead of 229,
And i refuse to gave him that amount then he misbehave with my parents and told us i will see you.
And one more thing he call me that he reached my place but when i went to see him he was not there and when i call him to know where he is standing
He continously busy on phone
I am totally disapointed from ola services.
And in future i am uninstalling ola from my phone.