Ola Cabs / ANI Technologies Complaints & Reviews

Dear team,

On saturday, march 17, 2:14 am, i booked a cab, crn[protected]. From ida cherlapally to chilkanagar on rental basis. While booking the cab rental was shown rs.276/-... For 8kms. But driver wantedly travelled in wrong way and insisted extra amount rs. 350/- from me. Hence i requested driver to show the reading. But driver refused saying that his device is not working properly. But the real truth is he is not the right...

Dear sir,

I am deep banerjee. I have ola accounts related with the number [protected], [protected] & [protected]. Frequently i use ola cab (Share, prime, mini, micro etc). Frequently i take share pass & take ola money. I frequenly use this from ola app & parallel space alternatively. I use frquently and i suggest to my friends and my relative to use this cab. Unfortunately now when i am going to log in from my those numbers to...

Cabs never get booked

2. It shows 2 minutes and when we book, cab never lands up on time

3. Sharing is horrible in ola. It always takes you in the opposite direction. We are here to reach our destination on time and not have a mumbai tour

4. Fares are always much higher then uber

Due to this issues i always have to go for an alternative

Regards
Rishil jhaveri...

On 1st march my friend paid a initial amount of 4000 for car leasing service. He has submitted all document but still they are telling DL verification yet to over n waiting for our update. Now if my friend calling to nagavara office they are not responding to his call. Even he also submitted DL extract but still saying wait wait. Bad exp with ola. This is the way ola provide services to customers. Very very bad experience with ola. If he...

I am book ola riksa for 238 is bill i have one lagage around 30 kg i am asking to driver you charge extra 50 rs i agree to pay but in when he drop me he asking 240+160= 400/- i tell him i complain you in ola but he didn't reply i request to ola i not tolerance this stupid things plz refund my money as soon as possible i have no understand tamil but tamil person is talk with driver in tamil but he stand in 400/- rs...

I had lost my bag in the ola cab and now the driver is not ready to return me the bag. He is charging me 500 to return the bag. He said he stayed at koramangala so i decided to pick my bag from his own house but now he is changing his locations and not ready to return the bag. He says he won’t return until i pay him 500. I have my electronic gadgets in my bag which are really important....

This was a outstation trip booked on 19th of march 2018. The driver towards the ongoing & return journey charged rs 1000.00 for fuel as cash. However the total bill was deducted towards ola money. The driver promised to refund the rs 1000.00 but has now denied saying that he took cash from us. This clearly states what pathetic drivers ola has. Also complained against the driver with ola who stood up for the driver saying that he did not take...

Ola cab driver was ready to fight person
[protected] madhu ola cab driver charged me 50 rs on his cancellation once he reached after location he was not called me and i had called on his contact number he is shouting damn rudely you are late and highly dominative impolite high tone of labor ruling town hyderabad as all know about hyderabad gunda gardi for labors rule. This fellow unable to reach he dont know even proper way to speak,...

Hello,
I am susmitha, a regular customer of ola
And recently have faced a problem of the ola app. My ola account has been blocked for ten days by which causing me inconvenience in booking a cab for my travelling purpose. I contacted customer care, they said to write a grievance since i have violated the rules. Please resolve this issue at the earliest....

This is to inform that we had booked a ride on 8th march 2018 (Time:at 5:00 am) and driver didn't reached to our home till 5:20 am. So we called up to check where was he.
He didn't knew the location we had given. And was roaming around.
We walked around 2 km with our big bags in our hand and ran as we had to catch the train. And distance to be covered was 12 km, which would take around 35 min time.
Somehow we caught him...

Discount offers were given at my mobile number.
But when we claim for the offer, the driver of the cab is not ready to do so.
He says that company is sending offers just for name sake. These offers are useless. Due to such behaviour of the drivers, i stop using ola cabs in nagpur.
Please look into the matter seriously so that the commuters like me do not feel inconvenient.
With regards....

My account has been blocked and when i wrote a mail on the same then they replied that i have violated ola terms and policies

As per my knowledge, i have done nothing that violates the ola policies.
I have written several mails to know that what exactly was the reason that let to the violation of their terms and condition. But i have received no response in regard to this query

Also i am not able to call...

I have booked ola cab today at 1.02... Booking was confirmed and driver s yadgiri cab no ts07ub 0903 is on way to pickup point. The driver s yadagiri called me just before reaching the pickup point and asked me the destination. After my disclosure of destination ie kompally the driver transferred the service to another ola cab..
This type of nusance is regularly being met these days..
In this regard i request the concerned not...

We booked the cab for going to mori gate, kashmere gate for leaving my grandmother to the railway station. She had luggage with her and it was difficult for her to pick it up. I called the driver and asked him were he was and he said" i am on my destinations. But he was not there. Iasked him to bring the car near the house but he said come where he was there. My grandmother cannot walk much. So i said him polietly to come near my house. Then...

On 16/03/2018 i booked a ola auto from alwarpet anjaneyar temple to chola hotel bus stop, the ride was assigned to sundarrajan and his contact number is [protected]. Actually the bill amount is rs31. I paid rs29 from ola money and rs2 through cash in hand but the driver asked me to pay extra money and i have paid to him and raised a complaint through ola app the amount was refunded.

But the same problem continues today (17/03/2018)...

I paid rs.500 to ola credit 2 time on 7th of march but i did not get refund of the money till now. I called customer care many times but they don't have any decency to talk. They directly told me that i have to contact bank. I don't know why they are doing like. This is worst service. I want my 1000 rs back.

My transaction references are given below :

1. 07/03/2018-iin/i-debit/ola money/[protected]-rs. 500br...

I had took a ola auto ride in the morning which was within 5kms. During booking the fare showed was 29rs but after taking a ride the bill was 118rs. Dear ola customer support see through this issue and i need a refund amount to my account.
I have even raised a issue about this also i had made a complaint from morning regarding this but still there's no refund yet. Resolve it asap...

Sir the vehicle 🚗 no. Rj02ta2887 against otp 4742 was provided to me to drop me from essel tower, gurgaon to gaur cascades, rajnagar extension, ghaziabad. The driver told me that cng filling stations in delhi are on strike and he doesn't have sufficient gas to drop me destination and dropped me at new delhi railway station and went ahead.
I have to take another ola cab to reach the destination.
You are requested to verify...

On 15th march 2018 evening i booked ola auto. My network showed that auto coming in 8 min. But not so i called driver he answered that he is not said ok & he told that he is not coming n told me to cancel so i cancelled by giving the reason that driver is not coming towards me. Again i book another auto n received otp. Waited for 10 min suddendly ola cancelled without any intimation to me. Then i booked ola cab. I got messge that cab is coming...

Hi,

This is a fraudulent transaction on my mother's sbi debit card.

Date & time: 16th march 2018, around 5.10 pm ist

From card : 519619xxxxxx9359 - sbi account

Amount : rs. 9999.00

Attaching mail screenshot sent by bank for this transaction below.

"thank you for using your sbi debit card 519xx9359 for a purchase worth rs9999.0 on pos olacabs62398 at...