Ola Cabs / ANI Technologies Complaints & Reviews

Left my camera & cash in bag in cab no hr55x4105 boarded at 12.41 am on 01/01/2018, crn [protected] driver name irfan, mobile no [protected]

I called driver about same, first he denied, thereafter he switched off phone, i tried frequently, some time switched off some times no reply.in app ola gives limited options for help in such cases, and seems they do not take any responsibility at all. All the options they are giving is a link to call the driver. That no i already have and he is not picking/switching off.

Hi,
We have credit the amount of rs.21692 in our ola manoy account but ola team block the our amount for use of withdrawl and he use the name for security reson last 3 days and again ask your kyc are not updated.
We have already updated the kyc last 1-2month in ola app.
I need to request we have requred compassion change rs.300000 with ola depot for wrong information provide to me in our app on time.

I have taken a ola auto raid in bangalore the total km i have traveled is about 7 km so the fare has to be around 80rs but the ola charged 168 rs so i need an explanation for this in convenience and i want you to refund my money which has charged extra, i had so much trust in ola but this experience of mine made very bad impression on my opinion soo kindly customer service people solve this problem
Thanking you.

I have booked an auto today evening. The driver came to the point but he went to the medical shop over there. I called him twice. But he didn't pick the call & then the ride was showing as cancelled & cancellation charges are showing as 15rs. Y the hell should i pay the cancellation charges? If i cancelled the ride then it is reasonable to pay cancellation charges!
Such a worst service.
Details of booking - driver name - loganathan p. Crn [protected]

I had booked a cab today morning from miyapur hyderabad to pashamylaram. The driver on his arrival asked for my destination. On knowing about the destination, he simply said our services are not till this point. On further coaxing he said that he will drop me for 10kms from my present location. Finally on boarding he informed me that he will drop me at 5km from starting point. He dropped me at beeramguda main road which is hardly 5km frm my home and charged an amount of rs.185 for 5km. These cab services make big promises but fail to deliver at ground level.

Yesterday i had booked ola auto to pick me up from anmol transports,
Opposite city mill compound, no. 121, golden plaza, opposite arya samaj temple, o/s, raipur gate, dayanand rd, dharmyug colony, gita mandir, ahmedabad to go to nirman complex, ghatlodiya, chanakyapuri, ahmedabad. When i booked ola that time fare shown me only rs. 120 but ola auto charged rs. 191 for the travel which never happened and over charged from rs. 71!! They charged rs. 191 for 10-12 kilometer and my route was without traffic!! The worst thing is that there is no any option in ola site for complaint.

This mail is just to inform you that i forgot my cellphone in ola cab on 27 december 2017, when i reached home i call at my number, driver picked the phone and told i will give you tomorrow, again he told he is busy come to vijaynagar, i went there from whitefield and he told he went from there he will give on next day, the worst service i got of cab,,, may be goons are working in ola.
Vehicle no. Ka 54 6600... Swift dzire
Driver name umesha g
[protected]

As i had travelled in ola cab on 27th of this month from bel layout to aalankar plaza due to heavy traffic and emergency i had left my phone in travelled cab because of mobile left in cab i can't contact the driver immidiatly but i have called my phone several times and contacted driver after 10 to 15 minutes he answered that he didn't saw a phone after that i had raised a complaint in the upparpete police station today they had talked with him and called to station but after few minutes he had made his phn not reachable and not responding to phone actually i had complained ola within 5 minutes but i didn't get any reply
Driver name:ganesh br
Crn no:[protected]
Car: micro white sunny
My ola registered no:[protected]
I request to stop the trips for him and help me by giving details of him

I had booked an ola cab on 25 december, at around 3.45 pm. The driver did not come near the pick up point. He was one km away. When i called the driver and asked him to come near the pick up point, he refused. He didn't turn up at all. I was charged with rs 50 as cancellation charges. Drivers details... Vishwanatha n a.. White swift desire... Ka51c5945

Hi
Am getting calls from the cab drivers and ola messages that ive booked the cab on my number everyday. Yesterday mid night also i got the call.
This is very annoying and troubling.
Ive even uninstalled the ola app still am getting problems calls sms.
Please check who is using my number.
Also multiple charges are applied for my cab booking cancellation which i hvnt done.

26/12/16 i booked a cab.. And waiting for that all of a sudden my phone was not working to track the cab.. When i retried it took another i was so confused n got into the second cab n cancelled first one... Today cancellation charge rs.50 extra has charged. It's really shameful on you ppl.. Just count the ride i ve taken for one mistake you are taking penalty means i'm stop using ola here onwards... Or else i[censored] want customer return my cancellation fee..

I've booked a cab on 24th dec, 2017 and paid 563/- through ola money. But the driver one, karunakar reddy said he didn't receive the payment and demanded cash and started making a scene at our house. We're forced to pay again in cash. Now the customer care says driver denied the charges so they can't help. At the least i hope to see the driver suspended.

On 21 st dec 2017 i took ola cab from indira gandhi international airport new delhi upto lalit hotel, barakhamba road. The name of the driver was sanjay kumar. After the journey he charged rs 536 as shown on the mobile and debited to my wallet. He also asked me to pay in cash rs 150/- towards parking charges at the airport, for which he produced a computerized receipt.
When told him to charge in the account, he explained that parking charges has to be paid in cash only. Hence i paid him cash.
Afterwards on checking the receipt as send on my email l noticed that rs 150/ is also charged to my wallet account. The driver has conned me by making me pay
Rs 150/ in cash to him. Pl refund me the said parking amount and take appropriate action against the driver

My sister booked an ola auto on 26:12:2017. The auto details tn05bl 2347 name of the driver dillibabu. The driver refused to come and said i will not cancel the ride and asked us to cancel the ride stating reason as mistake from our side and spoke very harshly to my sister. Kindly take action for the worst behaviour of the driver for his mannerless talking.

I booked ola call taxi to move from koyambedu to mugappair.in this ola charged cancellation fees : rs.50 with my bill. I called and asked ola customer care. Their feedback is on 9th sep 17 trip cancellation by myself.
Actually on that day i plan to go tirupathi. I booked ola. Initially accepted by ola driver and cancelled by himself. After that i booked fasttrack & used.
Ola : cancellation done by ola driver, fine received from customer. What a service?
Today morning also 2 drivers accepted booking and cancelled.
I need proper compensation for unwanted frustration to me. I plan to publish in all public websites

Hi,
I have two issue on 14-dec-2017 around 6am
1) issue is with ola money i tried to recharge to ola money bank account debited but ola money not credited same thing issue raised with bank they informed to check with ola.
2) issue with driver shivaraj kumara ola balance was low total cost 115 (7rs was detected from ola money and rest i paid through cash i dont how ola credit was availed) i paid to driver total amount of 120 but the driver is now making false statement i haven't paid. Seriously worst experience with ola. Worst experience with ola customer care and driver. (14 dec2017)
Very rude behavior
Crn[protected]

Yesterday we unfortunately had a bad experience with the ola driver. He literally misbehaved with us. Crn [protected]. I lodged a complain against the driver by calling customer service. After that i tried to make another booking after a while as i had a train to catch and got to know that my account is blocked (My registered mobile : [protected]). I always feel secure about my late night travels as i totally depend on ola cab. But this time i could not even log in to ola as my ola account is blocked for a reason which was not even informed to me. I am really disappointed with customer service of ola. And i am not sure what happens to ola money and ola shared pass.

Today on the 25th dec 2017 inbo0oked an ola cab from my residence sakivhar road powai to viviana mall thane. And paid a fare of rs 381/-
On the return while bokking i was quoted a fare of approx rs 480/- but ended up paying rs 709/-. This is becoz the driver mr hifuzr has taken a wrtong route inspite of having any gps navigation system. At one point he lostr the way n requested the passerby for directions

Dear sir,
Today i have booked ola prime cab and otp-4509, and driver mobile no. Was [protected], when i called him his phone was busy and then after some time i got his call. I told him about the location but he was insisting that i must come to that location where he was. When i requested him to come at the location where i was he got irritated and replied in very rough manner that i must cancel the ride. I call him again and requested that i am having the lagague you please come, he became angry and started abusive language and he threaten me that he is resident of village sadarpur, sector-45, noida and he will beat me very badly. Finally he threaten me that he will kill me. After this he has canceled the ride by himself at 6:41 pm, no is:crn[protected]
Now the question is can someone behave in this manner? Can someone threat the customer to kill? On what basis he has cancelled the trip? How many times i called him over telephone you can check this?
I seriously request you to investigate the matter and take an appropriate action against him so that in future he may not threat some one to kill.

Sincerely,
Battal singh

I am trying from past half an hour to book an ola cab to reach my home. And all of cab driver have cancelled my ride without any reason. 5 autos and 2 cabs. All of them were rude... They don't have any sense to talk to customers.. One driver gave reason as you haven't called me, i was waiting at your location, when ola shows me ride 3 min to arrive. How he can wait for my call there.. Other said i don't accept ola money, you should have told me when you book the ride.. Can u believe this.. Common, ola if your driver' don't accept ola money then either you should remove this option or as suggested by your # driver have an option for your freaky drivers to not displayed or available for ride option or with a filter. I would really not recommend anyone in indore to book ola. Uber is much way have professional attitude.
Ola you don't have professionalism in indore.
If you want a change, plz change remove services of folks who are mentioned in the screen shot.