Ola Cabs / ANI Technologies Complaints & Reviews

I have booked taxi for my family in 4 hr and 40 km on dated 15 dec 2017. As per bill detail crn[protected] bill amount was rs. 1381/-. But driver has taken rs.1600/- from my guest and did not show the bill to them. I came to know about this incident today when i enquired how was the trip.
Kindly look in this matter. I have been using ola taxi regularly.

Regards

Bhupendra...

This is the 3rd or 4th time i tried booking an ola rickshaw (In a busy place like a pune station) and all times, i didn't get a single ride despite seeing many ola ricks in the near vicinity (1min away).
I'm a regular user of ola and this sort of professionalism just discourages me from using this app.
I trust you to look into the matter and penalise the necessary.
Thank you...

Hi,

I was trying to book an Ola cab but I could not as my Ola credit was due. After paying for the same it was still showing due in the app. I made second attempt and after that I noticed money has been deducted for the first transaction. Later on I got message for deduction of money for second transaction.My money got deducted twice while clearing Ola credit. The amount was Rs 137. How to resolve this problem. Kindly help...

I was using the ola app booked a cab but all of the sudden it got cancelled but i was in touch with the cab driver even i told him it got closed automatically i still travelled in the same cab at the end he charged me 200rs there is some mistake now i paid 50rs. It was very unprofessional and sad that you are over charging for your mistakes! I believe if you want customer satisfaction do your best and don't over charge please design in an...

I was charged badly while travelling in ola app.. Dey didn't even respond to me.. Wen i called customer care for help.. Is dis way to charge common people.. U necessarily... Shame on ola app... Nd da driver was impolite.. Driver was money minded no value.. For money... Shame on customer care... Nd money laundering type of ola driver... Nd fraud snatching type of money payment... Shame on ola policies nd terms... Shame on ola founders......

Ola is a big fraud company. Even if we select "cash" option while booking the cab, they will deduct it from "ola credit".. Thinking its on cash, we will make the payment to driver and after the drivers collects the payment and leaves we will get the bill message saying its debited from "ola credit".

We don't have option to fetch the driver number. If we call and send emails to customer care, they will say driver said payment...

I am a regular user of your services, within various cities of india. During my last visit to new delhi, i had booked an ola cab, for going from dhoula kuan metro station to vasant kunj. Despite of my various calls to driver, he didn't attended my calls and i had no option, but to cancel the ride, in the meantime, i received a message that, for cancellation of the ride, you have been charged with rs. 75/- or so. After a while, i tried for...

I'm planning to book an ola outstation cab (Suv) from secunderabad railway station (Telangana) to anantagiri hills (Hyderabad) as a round trip cab. The distance from secunderabad railway station to anantagiri hills (Hyderabad) is 78~80 kms. The charge is 13/km i. E.; 160*13=2080 it is exclusive of driver allowance (300/-), taxes (166/-) now the total trip charge is 2080+300+166=2546/-

But the ola is charging me 260/- extra...

Good day,

On sunday 10th dec, enroute from colaba, your ola taxi number : mh 03 ch 3129, collided my car from behind and has resulted in damage to the rear end of my car. Driver name sadam hussain, driver lc no : mh[protected]. We want our car to be repaired by ola as this accident has caused damage to my car.

Have copy of all the driver and vehicle registrations and photos of damage.

Look...

Sir, on Sunday the 10th December 2017 we had performed journey on Ola cab from BEML 3rd stage to Sony world, koramangala. The distance is only 11 to 13 kms. Your rate per km is rs.6. As per your rate, the charges will be around 66 to 78. But you have charged Rs.315 which is abnormal. I would like to know that you are charging on too high when compared to your rates. This needs your attention and justification. Your early reply is solicited....

I booked an ola auto from slmy office to my home. I think there were about 3 to 4 drivers who asked extra money. Some denied duty. So i cancelled all my rides. Now my account is blocked for reasons i am no responsible. Now i can't use ola and go home. Iam struck in my office. As i do not have other rental apps. I dunno what to do. When ola asked me why i cancelled, i gave driver denied duty.

This is not my mistake. Please...

Today i book cab from noida sec 59 near i enezizer... When talk to driver he asked to me that iwill pay cash or ola money.. I said i dont have cash.. I have ola money... He said in the moring i will only take cash... And asked me to cancel my ride.. I was in hurry so i did not said anything to him.. But took another cab and on he way to home for complait against that driver i call ola customer service no.. Auto voice said call 33553355 for...

They charged 500 for tolls when it should have been 100. Post the complaint they reduced it to 300 but they not explaining why is it 300 and not 100. The driver accepted payment of 2650 and he falsify claiming accepted only 2600. Bad ola rental experience. The driver went out for his personal work during break time at destination and the company is expecting us to pay for driver's extra kms for his personal work...

I had booked ola mini on 10dec for journey at 10am on 11dec17 from bhilai to tatyapara road (Raipur), which was duly confirmed, details rec'd driver sameer [protected], white indigocg07t3558, but without information this drive was cancelled by the driver on 11dec at9.45am while we were waiting for it, matter may please be treated seriously as my son had to miss exam, it has become totally unreliable...

I have travelled from pallavarm to mount road on 11 th december. 17. When i booked the cab the indicative price was 340. When i closed the vehicle it was rs. 649.. The distance was 21km. There is no traffic. How this is acceptable for rs. 30/km. Even this very simple small car (Mini). What basic the charge has been decided them self. Whether they are following any rate as per government norms, i require the clarification for this.
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I was travelling in my car and this cab driver hit his cab at the backside of my car. It was his mistake and started shouting at me for no reason. He started abusing me with bad words. No damage has happened to both the cars and still he started shouting and shouting! Being a women driving alone at night, i felt very offended. These drivers should get a training on how to behave before getting in to the car!

Car number ka 03...

I booked ola on 6 dec 2017 using my brothers cell ph. While booking the fare amount showed was 707 rs (Vikhroli till ulhasnagar). After reaching our destination i got busy removing my luggages from the car. My husband asked the fare amount to the driver and he replied itz 707 rs which my hubby paid it in cash, whereas the actual amount was 643 rs. I got to know about the correct amount later as it was booked from my brothers cell ph. I am...

I have been using ola for the past 3 years and i have been regular user and have been paid more then 30k.. You people have given me credit without i asked and used it very genuinely. I paid every time without delay... Then why on earth you people have blocked my account. I have received a mail that i have a outstanding of 300 to be paid but iam not able to login to clear it. Could you please explain me what policy i have violated
br...

Ola is the bakwaaj services in banglore. Fully dam experience from ola cabs in banglore. Kaise company drivers ko select krti hai kya pata. Ola drivers k pass gps technology hone k baad bhi un ko location serch krne mey half hour jata hai. Koi driver ko location ek point select kia online toh woh support nhi krta raat k 2:30 baje luggage lekr chal raha mai aisi ghatiya service hai ola cabs ki. Terriff agar 82 charge kiya toh ₹ 90 pay krne...

Today we have booked ola from our
Place lakhmsi nappo road matunga
East to 60feet vasai west and the
Ride estimate was given as rs 1083
On contacting the driver mr laksman
He told us that he is at tt dader and
Would take 10 minutes to reach our
Place. When he did not reach our
Place at rustomji we contacted him
On his cell to know reason then he
Inquired where you would...