Ola Cabs / ANI Technologies Complaints & Reviews

On 3rd nov 2017 around 5:15 pm when i was at medanta medicity, gurgaon, i have tried to book a cab for jamia nagar, okhla, delhi. Due to weak signals at the site booking was not processed and two times i have booked cab but there was no confirmation of booking as message displayed was "try again". Failing to book, i requested my fried to try for uber.in the mean time an uber cab booked by my friend and i was boarding the same when a call...

Today i booked car from rt nagar to railway station. Time to reach pick up point was about 15 minutes. I was waiting for the car to arrive. But i got call from the driver who asked me to cancel the booking as he was continuing with existing customer to air port. When cancelled, and tried booking once more after some time, i noticed that rs50/ as cancellation charges. I would like to bring this to the notice of government, and approach court...

He was not responding my call and he was away from my location and he misbehaved with me. I'm doctor as profession and always trust the service of ola cabs. I'm very surprised to see such a person, working with ola misbehaving. Do the needful. How can someone just talk in abusive language and misbehave like this. If my issue will not be resolved, i will never ever trust ola cabs, and i will post this in every social media site. So that people...

I am currently living in bangalore. Last night around 11:30 continuous calls from ola saying that i have booked cab somewhere in coimbatore. And in the morning i receive a text asking me to pay 225 to the driver. I have uninstalled the app, and will never get back. It has been absolute nonsense to call somebody at that time of the night. Look into it and please getback. Ola has never given a satisfying experience till now. So i would rather...

I suddenly realize while booking ola for an urgent hospital appointment, that my account was blocked. No prior intimation on this at all from ola.
When i contacted ola support, they replied that my account was blocked permanently due to "violation of ola policy" and they cannot unblock it..

I would like to know what was the violation?

Did i make such a severe offence? Was it a criminal offence, that ola...

Dear sir,

I am venkatesh varadhan, residing in chennai, india. On 30th oct, at 7.46pm myself and my colleague had booked two separate share ride using ola application to travel from adyar (Our office) to guindy (Railway station). We both were assigned same cab, but the driver asked us to pay rs. 300/- per person (Total 600rs) as against the originally quoted price in ola app. I do not remember the exact quoted price, it was...

I had booked an ola cab through ola app from 834, 23rd cross, sector 2, hsr layout to vineyard garden, dodda banaswadi on 02:13 pm.
Details are : micro, crn[protected]
1. Ola set the destination as ohana gardens, dodda banaswadi
2. The distance from my start point to my end point is 20 km
3. Ola charged for 32kms.
4. When i questioned the driver about the high amount charged he told me he has not taken...

When i had a problem with my driver, rudely denying completing a duty, when i called customer support, one thinking too much of himself ‘customer support executive’, mr, akshay attends to me on ola customer support call centre. When i had no conclusion to the discussion with him, i asked to be transferred to his superior ie the manager or floor supervisor. Instead of transferring to the superior authority, mr, akshay whiled away 15 minutes...

Despite of have sufficient ola money balance availabile..ola credit is being utilised..
And before hand a mail request is already sent to you guys for ola credit deactivation...
This looks like an intentional step to not enable customer to deactivate ola credit..
Need immediate ola credit deactivation.
Also customer service is so pathetic that they placed my call on hold for almost 45 min with no response.....

I lost my phone today morning while i was travelling from srinagar colony to mgbs bus stop. I forgot my phone in cab, after getting down from the cab i tried calling my number, it rang once but it was unanswered and i tried calling again, it was switched off. I request you to find my phone and take necessary actions.
Crn[protected]
Driver name-vadathya thirupathi...

I booked a micro (Crn [protected]) and ola sent me a taxi. On raising the issue, ola executive informed that in micro, the make is considered, irrespective of it being a kaali peeli. So ola sent me a taxi and justified that it was correct. On asking why the separate category of taxi, there was no answer and the executive repeated that irrespective of the black and yellow as it was an indica, it fell under micro.
My concern still remains....

On 31st october i booked ola taxi from epip zone to state bank of india, aec layout at 10.15. The driver did not respond. I reported the matter to ola support through ola app. I got a response that i had to wait for five minutes more. Later i got a message that the ride was cancelled though i did not press the option. Today while booking a ride i noticed that rs.50/- was imposed and collected from me. This is unfair as i did not cancel the...

Hi this is sugirda raaja i have ride in between tambaram sanitorium to velachery... Driver at in drunk mode... He said that he was in chitlapakkam and it wil take 17 mins to come... But he was nearly only 1.5km... Heavy smell was came in a/c... Plz avoid alcohol while that driver in driving mode because it is not safe and secure... And the drivers was not accepting if the trip is long... They arr cancelling our trip by themself... Plz avoid...

I booked a ride on ola on 2/11/18 vide crn no[protected]: the ride was from railway parallel line sahakaranagar bangalore to bangalore baptist hospital which is less than 5 kms. After dropping me in the destination the driver said ok and left. After sometime i received information stating that 287/ is charged from my ola money for a total distance of 13.5 kms which is wrong. I lodged complaint on the portal but no response the booking details...

This is an incident on 1st nov.'17 at around 9:45 at delhi jaipur highway near earlier toll date passed ambiance mall, gurugram (Gurgaon).

I was in my swift dzire car and going to udyog vihar office when the mentioned cab driver hit my car from behind, my car took 2-3 revolutions and got in the opposite direction toward shankar chock under pass. By the time i could realize things, the cab driver ran away with his on boarded...

Yesterday me and my friend had an ola auto trip and i applied the coupon also and the estimated was 25. But on tht auto drivers app the amount was 40 and my friend went to his home and brought other 15 bucks. And the amount on the app to pay the auto driver is 25 only. So please look after this issue why does the amount on auto driver's phone was 40 when the amount on my app is 25rs...

I was travelling through ola cab (Mini) yesterday evening (1st november, 2017) at 10.00 pm. The name of the driver is suman h a and car crn no. Is [protected]. He overcharged rs.125 in cash for toll saying that he doesn't have money and misbehaved which was completely unacceptable. I paid through ola money that included toll money. It was disgusting and please refund my amount. I tried doing it through ola app in the menu section but it doesn't...

On wednesday 1 nov i recently received a msg on ola app stating that my account has been blocked.. Due some violation of policy.. I contact ed them but they say can't do anything as they can't tell the violation.. I asked them to re activate my account but they refused.. From my side i have not done any thing wrong.. Plz help me to get my account back as i have money in it.....

Crn[protected]. I booked ola cab for airport drop. The total charge for the ride came rs.1107. I already selected pay by cash model. However the fraud driver took rs.1200 in cash and also deducted rs. 267 which was in my ola money. How did ola allowed the driver to charge my wallet without my permission. I tried to complain, the ola company is simply dislaying the message that it’s not their responsibility if i have paid extra to the driver....

I had booked an ola cab at around 2.15 pm today i. E. 01/11/2017.. During the travel the ola driver said he did not know whether the drivers themselves pay the toll or no.. Hence he made the customer pay the toll.. However this is not a onetime incidence.. This has happened many times before with me/ my relatives. (Mh 01 bt 8030 otp - 7446). The toll is paid by the cab drivers themselves when i have travelled with other cab services.. The...