Ola Cabs / ANI Technologies Complaints & Reviews

Date : 31st oct 2017
Time : 10 pm
Osn[protected]
Osn[protected]
Osn[protected]

Booking got confirmed 3 times and then drivers were called me and asked the destination and then cancelled the bookings. Got the below message to my mobile. I have suffered with this. Are your drivers served to the destinations which they like??

Sorry! Your ola share booking (Above ids) has been cancelled as...

When i book ola cab to ride from Anand vihar terminal to Nirankari Colony, there was showing fare between ₹216-₹236,
But when i complete my ride ola charged ₹340.
Why ?
And when i talk to customer care he says you have to pay.
Why?
I paid that time coz i was late for my work..
But now i want back my extra money which u had taken.....

On 28.10.2017, i have booked auto through net and otp generated by system, at the same time i got auto no. Mh 31 cb 5515 with driver seikh mohasin (Otp no. 4035). When i was call back to him which number provided by your system, that body has told that he is unable to come due to punctured his vehicle.
Again on same date and time i have booked cab on your site with otp generated by system, at the same time i got message with cab no....

I would like to share you my worst experience and service concern what happen with us on saturday (28th oct' 2017).

Our friends came from kolkata for a day regarding their work, as they were new and they booked rental option of 120km/12hrs cab from mobile no :- 9xxxxxxxx, as they want to and fro from bhubaneswar to nuapatana, odisha (Which is 100km round way). When we about to start our ride we have said that we need to go...

Iam regular user of ola and they blocked my account where i have some amount in ola wallet. They speak rude and not willing to give valid reason. I see many faced this problem now, and strongly believe ola needs to be proven they are not above govt constitution.
They talk about their automated system is above all and not willing share or prove violation of terms....

My wife has booked an ola cab service from west maredpalley (Sec-bad) to attapur and boarded the cab. The cab driver started talking abusive language when he has got to know the destination is very far, hence he dropped my wife with an infant on the busy main road near vivanta begumpet and threatened with warnings and took twice the cab amount. He even warned her to go and file a complaint to police and do whatever you want to. This incident...

Driver name :mandramoorthy
Auto crn:[protected]

Driver did not have a enough change also he has demanded the high amount after the bill amount shown in my mobile when i asked for the same he said in his device that amount only qoutes and u asked him to show the mobile then he said my battery was low it got off.

After that he accepted to get the same amount which was quoted by ola but he don't have a enough...

I took a car and i was in lease agreement with ur company because of driver verification process my cab has been stopped before 20 days and till date my driver verification has not yet completed chennai customer support says we has completed our verification process and they blame hyderabad branch not verified yet and the same hyderabad branch says chennai head office branch is pending my driver verification now to how i should contact can...

On 16th october 2017 my sister got a fraudulent call from phone#: [protected] where she was informed about a debit card lapse period for which they needed a otp, it was unfortunate that she provided them the otp and thereafter a transaction of 10000 rupees happened in the name of ola cabs. I called the service centre for ola cabs and immediately raised the concern and blocked the wallet as they asked for the first four and last two digits...

Dear team,

I am very much disappointed with regular defect in service that i am facing.
By the time i book a sharing cab from ola and driver deny to come for reasons like

1. I do not go for sharing (Even if my booking is done when i choose for share cab)
2. The other passenger is sick i cannot pick you up.
3. Your pickup is too far, i cannot come.
4. My tyre has punctured and going...

I booked a ride (2000rs package - 10 hours 100 km plan) with ola cab. The driver comes to pickup location and says he will not take up the ride (The ride was booked for my old aged parents and i wasnt going in the ride).

Called customer care - they say the money will be deducted for me even though its not my problem

Finally they dint take me through the ride + deducted 1600 rupees from my ola money.
br...

I use ola to book an auto everyday to work. I tried to do the same today and i saw that my account was blocked. It said it might be because i have canceled several times. Even if i did cancel several times it was because the eta was too long or because one of your drivers asked me to. This doesn't mean you block an account without any notification. And this is not the first time ola has acted this way. Everytime i try to take free ride you...

I travel every day from dlf phase 4 to gurgoan sector 18 where my office is located. I use a micro or mini and my fare is around rs 150 back and forth.
On the following dates as metioned below ola cab driver did not close the meter when i got down hence i was overcharged. I pay by ola money and just noticed it yesterday evening. So my morning fare was refunded since it was same day.
Request fare on the other days be refunded...

Hello,
Yesterday i booked for ola prime. The fare was rs.294. Me n my husband were boarded to ola.. Though i dont have sufficient balance in my ola account. So i added some amount in my account during ride. After sometime i gotdown n my husband continue it till destination,.in the destination he asked 218 to my husband, my husband gave it n also deducted my ola money 294 from my account. I called to that guy, he told that he ll talk...

I complained earlier also for my last ride but didn't get any response. The delay in pickup was manageable but traveling without ac during peak time with jam roads was horrible. We were not able to breath. Our lungs were full of toxic air hence felt i'll. You know the air quality of bengaluru and that too during evening hours. It was a nightmare.
We should be properly compensated for this unthinkable journey.

B s latwal...

Near whitefield ola vihical ka 51 aa3823
In petrol bunk fill the diesel... Full tank (1978) rs his car not working...in that vehicle on duty... Because he requesting... Ola customer is there.. Please give me 30 mints time... I am trust but he not came and not respond my call
Driver phone number:[protected]
My number:[protected]
So please call.. Next i will go to police station.....

I had booked ola cab for my sister for drop at sahar airport mumbai from deccan gymkhana pune. The driver and cab details are

Majahar ([protected]) and car a white ritz mh14fc2585.
The pick up time was 4 pm on 25th oct. The pick up was alright, but when the taxi reached mumbai, the driver lost his way, may be he took a wrong exit. He has to inquire of the route to airport, which is strange for a professional driver....

Date of incident-25/10/2017
Client number- CRN 11827678

I booked a Prime SUV, which came to pick my passengers but lastly refused to take them with no reason. The name of the driver is Dhananjay Dubey. He told us he cannot pick 7 passengers though while booking through the app, it shows a Prime SUV holds 6-7 seats. Lastly, I told him even to pick 6 of my passengers, but he went away with his car literally slanging us.br...

Oct 6th 2017 i booked ola cab crn [protected]. I'm waiting more than a min but he is not responding my calls long time i tried to him he is not attending my call so i'm cancel my ride but later today 25th oct 2017 i booked cab and that time they charging cancellation charges rs.50/- addionaly. Driver only done the mistake why should you charge to me. Please enquire and reverse back my cancellation charged amount.

Username: parthasarathybr...

Crn[protected] - 21.10.2017 - travelled from basaveshwara nagar to subramanyapura. Driver name is raveesh ([protected]). He took cash rs..270/- from us mentioning that app had a problem and later on even the ola money got deducted. When i called him he agreed to return the money. He did not turn up. Later on when i again called he said money will be refunded to my ola account. However the company is not ready to take this responsibility. I...