Ola Cabs / ANI Technologies Complaints & Reviews

Hi team ola,

I booked ola cab driven by surendrakumar s ([protected]). Otp: 9862 from chennai central railway station to anakaputhur via pozhichalur, i just asked the driver to drop on the way at egmore. Suddenly dont knw what happend to him he started shouting like mad guy he said in tamil "no i won't go in that way i cant do that in your way i will go through map direction only". When i asked him why are you shouting he...

To the concerned head,

Please note on 7th november i was surprised to find that without any prior intimation or stating any specific reason ola cab blocked my acoount. I am extearmly sad and surprised with this kind attitude towards your customer.

My money is lying with in ola money and also my passes. You can very well check that i travel with you daily for the last one year.

On calling the...

I have booked a cab from sector 137 noida location. I asked driver to come to gate number 1 of supertech ecociti because gate number location is showing in gps and he agree to do that. I was waiting for him at gate number 1 and he started the time, when i asked him "bhaiya time aapne already start kr diya hai", he tld me that i have already came 600 meter far just because of you and i told hime that why did u agree earlier. He asked me to...

Today morning around 10:25 am at hsr layout greenview hospital signal, one of ola's driver skipped red signal, came in a wrong route and hit my bike and ran away without even looking back at what happened. I don't know why ola hires such irresponsible idiots who don't have common sense and basic manners.
This shows the true nature of ola's procedure of hiring drivers, hire drivers who kill people on roads and run away (In short 'murderers')...

I took a ola rental ride on oct 16th 2017. And i made d payment through cash. Yet ola is asking me to make the payment again. I called the diver to know what happened with the payment. But the diver kept disconnecting my calls. I called and raised complaint twice to ola but no response. This is sickening to know how incompetent ola is.. Disgusted with the entire situation.. I have been an ola custom for a really long time.. And this is not...

Reference number: osn[protected]

Ola money before booking cab: 87/-

After booking shared cab, the total cost was around rs. 314/-.

Cash to be paid=rs. 227/-

Since no money left on wallet, i have recharged with rs. 599/-. Total balance

Shown is rs. 686/-.

After the raid, i have paid rs. 227/- but noticed that rs. 314/- deducted from

Wallet...

Hi,

I had booked an ola cab on sunday (5th november) morning and made the payment on sunday itself via credit card. The amount was deducted from my card but the payment statue is not updated in my ola account due to which i am not able to book any ride as whenever i open the application i am getting transferred to the payment due screen.

Regarding the issue i had raised a complaint on wednesday (8th november)...

Hi i am ur passenger who ws travelling from malad to nagpada with my wife in share cab.
Driver detials =
Satish gangwani
Silver wagonr
Mh05 dk 0645
Whilst driving in the middle of the trip ur driver got a pick up which got cancelled..
Bt the driver tried to accomodate him in the vehicle without authorization...
I objected 2 it but the driver started an abusive fight and threathened to get...

Said driver told me that drop destination is showing at hadapsar bus stop & he refused me to take hadapsar industrial estate. Demanded force fully rs. 30 & took rs 30/- ; refused to drop on hadapsar ind. Estate. I had to book again from same place to drop at same destination. Again same driver was allotted to me. You can check my rides. I had to pay again rs. 30/-.
1) why this happened; don'the you have any control over such drivers?...

I have been a loyal ola customer fr more than 3 years now. As usual i was booking a ride to work when my acct was blocked for no rhyme or reason. I called up the call centre who sd that i hv violated their terms. To which i asked them which terms. They sd that they had no clue why my acct was blocked and i was to send an email which i did. I got a response stating that they were also not aware of the issue and they need to investigate. R...

Am repetitively facing issue of changing fare wherein the fair shown before booking is less than actual charged whechecked with ola for such complaints it's told that it will get refunded by clicking on link thay t they will sent. But no such link is forwarded. What they said on call that this will be taken care, is not followd

Rather the same steps for app are given from which no action being taken

Following...

Today i booked ola shuttle for the departure time of 7:48pm from techno polish mahindra showroom. I was standing there for 30 minutes. I was continuously trying to connect to the driver but he was not taking the phone. After 20mins the driver picked the phone and told that he is not the driver for that shuttle and someone else is the driver of that shuttle. Then after 30 mins i received a notification of auto cancelation of the shuttle. This...

Hello,

Yesterday night when i was asleep there were many transaction on my debit card - axisbank debit card - which were fraudulent and not done by me.

5 of the transaction shows the amount debited towards olacabs payu totalling 45, 000 inr.

The exact name towards which the transaction happened is :
Ecom pur/olacabs payu/gurugram/091117/00

Date of transactions : 09-november-2017br...

Your ola auto to kanhai gaon gurgaon 4days back agreed to return to paint shop where i left some purchased stuff. We only went 1km back, picked stuff and reached destination exclusive floors dlf5. Once there he demanded rs100 instead of rs29 + waiting /extra 2km return route. Now you have blocked my account for your ola auto driver s decision and my excess cost!
I am a school teacher& 1year regular customer of ola. Kindly unblock....

It has been noticed that recently one of your registered driver tried to harass miss shiku shetty just because she called her uncle this is an utter rubbish, that such a thing is happening with the most known and legitimate brand being a rational person after this event i would never you this app and also try to suggest as many people as possible to not to use this app or other wise please take a legitimate action against that driver name...

For no reason they blocked the account,
Customer support people are talking very badly and they dont even know why the account is blocked, they are saying system has detected some violation of policy, but dont know what.

Even website do not provide any reasons for account being blocked.

Luckily i could transfer the ola money back to my bank account through ola money app, which was around 1000 rupees.br...

Yesterday, i booked a can around 4:40 pm to go to palayam from my house near kanjirampara. I was ready when the cab arrived. But when the cab driver turned and came to my house, he asked me why i had cancelled the trip. I had not cancelled the trip, but was dressed and ready to go. He dropped me in palayam, but i had to pay rs. 50 extra as cancellation charge. He told me that the same thing had happened to him earlier that day too. Strangely,...

I have booked the ola micro from rohini sec-7 to new delhi railway station. Approximate distance is 15.1 km and riding time is 64 min. But the actual charged from is rs 280. When i spoke to ola customer care. They told that per km rate is rs 6 and riding time is rs 1.50 per minute. If we calculate accordingly the fare comes out to be rs 220 approx.
Customer care executive said that it was peak time so due to higher demand charge was...

I availed ola outstation cab on 5th nov, from greater noida to haridwar with the following details,

Crn numbers [protected]
Driver - suresh ([protected])
White wagonr up16et1652
Fare - rs. 2967

Driver requested me to pay in cash as he would need it for expenses. So, paid this amount in cash. Somehow the same amount got deducted from my ola money account as well. I ve been trying to reach...

My son booked an ola auto from sector 50, noida till sunriseville school on 7th nov 2017. The charges on the app showed rs 32 but when the boy reached the school, the auto driver said that he has to pay rs 40 because that is the correct charge. The auto driver's name is and his auto number is. Why does ola hire the services of such frauds? Are they not concerned that such people are blemishing their services and good will? I demand action...