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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Bangalore
Bangalore District
Karnataka
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560034

Ola Cabs / ANI Technologies reviews & complaints page 250

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P
Preeti L
from Hyderabad, Telangana
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unsafe ride crn1148204555

Address:Hyderabad, Andhra Pradesh, 500060

Hi,

Regarding crn[protected]. I booked a cab on oct 13, 2017.

I had unpleasant and unsafe ride experience. Called customer care spoke to swetha and vidhya her supervisor both were of no help. Within 10 mins i had to get down the cab and decided to call customer car from cab and told them i’m not paying for unsafe ride of 10 mins. They insisted me to pay 8 hrs package as per policy. The customer service was...
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A
Abedingunderwala
from Mumbai, Maharashtra
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overcharged in taxi fare

Address:Mumbai City, Maharashtra, 400010

Today i took ola cab from grant road to vasai. It was 71 kms and it took 91 minutes for the ride. Ola has charged 3 times the usual fare. When u asked for detailed fare, they informed me various type of charges as applicable. They have levied charge's which other taxi or app base cabs don't charge. Need refund for the same. Also it was not a peak hour and they have just charged me rs. 27 per km. After base 20 km. This is just plain cheating...
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V
Vk-/:
from Delhi, Delhi
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extra money deducted

Address:New Delhi, Delhi
Website:Ola cabs

My ride to rml hospital on oct 21 with driver charan singh was over charged both cash and ola money wallet was deducted. Booking was from [protected] by name shimona. Driver phn no is [protected]. I called driver and asked why did he take cash when money was already deducted from wallet... He replied that in his phone money payment was through cash. Please correct ur technical fault. Donot give ur 3 day stupid refunfrule. Otherwise will take...
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B
Bhavishah
from Mumbai, Maharashtra
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charged more than message

Address:Chennai, Tamil Nadu, 600021

Here in chennai, auto driver charged 20 rs extra than what was actually charged as per the message.
V had no option but to pay as they create scene in public.
This is happening for the 2nd time that they charge more than what actually we have to pay. I request ola company to take serious action against this as it will damage the image o[censored]r company only
We dont find any difference between ola and normal auto in terms...
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Just wanted to share my experience with olacabs today... I booked a shared cab for my friend from dwarka to jnu and as i had only 14 rupees in my wallet, i asked her to pay the remaining 127 amount to the driver in cash as the total amount was 141. Right when she reached and got down the cab, i got a notification in my app that my wallet amount has been deducted and 127 rupees came as amount due to be paid in one crap feature #olacabs has...
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S
Shrikrishna Joshi
from Nagpur, Maharashtra
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irresponsible driver who cancelled the trip on his own irresponsible behavior

Address:411051

I had booked ola cab today (23.10.7) at 14.26 pm. Otp was 5780 and car no. 621 (Swift as per online booking) for travel from nityanand hall hingne khurd pune to pune airport. It was showing 6 minutes to arrive the cab. I had contacted driver at 14.29 pm. He told me that he is at wadgaon & it will take another 8-10 minutes to arrive at pick up location. So i was waiting at the door of nityanand hall since 14.30pm. However driver didn't turned...
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S
Shubhendu Mahapatra
from Mumbai, Maharashtra
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disrespectful behaviour

Address:Thane, Maharashtra, 400708

Order number:-osn[protected]
Driver name:- parag lalitkunar
Location - thane station maharashtra
Medium - ola share cab. (Wagonr)

Driver asked me to come to his location.
I was having luggage with me but i agreed to walk a bit. He made me walk 400-500mtr with luggage round and round. He was not stopping his car.

In call he was telling me "for your 70₹ i'm not going to park at road...
+2 photos
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P
poddarweb
from Mumbai, Maharashtra
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driver abused us and threatened. dropped at wrong place.

Address:Nagpur, Maharashtra, 440024

Very bad experience. Ref.: CRN [protected]. Driver heavily drink alcohol. Drives very unsafe. Stopped car at wrong place and argued with us drop at there. Abused in very bad language while there is ladies with me. Threatened us. Ola drivers are very bad and unsafe. We also complained to customer care, but not received any response. Trip was taken on date 22nd October 2017, Time : 10:09 pm from Poddareshwar Ram Temple To E/226 Rajendraagar,...
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V
Vaibhav Mungekar
from Mumbai, Maharashtra
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high rate charged

Address:Mumbai City, Maharashtra, 400099
Website:[email protected]

Hi team,
Yesterday i book cab for my mom and my sister from my residence (Andheri) to godbunder. The normal fares come around 430 to 450 rupees. The total kms come around 32 kms. However i'm shocked to know they charged me rs.1467/- which comes to around 3 times the normal fare.
1. The ola is not maintaining business ethics
2. For raising profit they are charging consumer very high price.
3. Customer care is not...
+1 photos
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S
Saravana Kumar.N
from Jayamkondacholapuram, Tamil Nadu
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driver partners

Address:643202
Website:Ola partners club

!! Hellow am a driver partner of a ola cab and thy issue's are plenty "
There is no support from ola!
Yep! The given every customer's rides safely with ac at there desire location by me and not minding how far from my town while going home at midnights after completing my rides with genuine manner some off good customers rates me well but some negative thoughts having customers reporting lies on me blaming that i am not switched...
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S
Sowrab
from Bengaluru, Karnataka
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charged way too high for a ride

Address:Bangalore, Karnataka

Ola has charged me too high for a ride that i took today (22/10/17).

First it estimated amount of rs.540 considering the longer route (About 40km) from source to destination. But the route that was taken was barely 20km. Even after such big deviation there was not change in the final bill. I had to pay 540 itself

When i called customer care, they were unable to resolve it blaming it to unavailability of that...
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U
Uday Chakraborty
from Noida, Uttar Pradesh
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claim extra rs. 240

Address:110096

My resigtered mobile [protected] & email id: uday. [protected]@gmail.com. I booked ola cab on 13 oct 2017 on 11.27 am for pick from safdarjung hospital, new delhi to drop at eastend apartment, new delhi. Iinitially fare was shown rs.194 only but during arrived at my location the driver was claimed rs. 434/- although i informed the driver at time picked up that my both location is in delhi nothing tax/charges is applicale. But in invoice it is showing...
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N
naseerali92
from Yavatmal, Maharashtra
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misguide of services

Address:Nagpur, Maharashtra, 441002
Website:www.olacabs.com

Complain regarding ola cabs services

Rider of the cab does not agree to drop at destination although ola promises to drop at any location in the city. But the rider misbehave and misguided for his personal benefits and most importantly waste the customer's crucial time.

Even ask for the fare which does not taken at all.

Thanks to customer care of ola who resolve the problem but still time and...
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P
Puneesh Trikha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

state taxes

Address:110068

Please let me know why ola is over charging by the state tax when ola suv up tax is rs 180 and what for additional rs 50 paid and total comes to rs 230 and also note this is serious issue in delhi where ola drivers are bringing image down in front of the customers travelling outstation

Today this incident has happened in front of me where also ola drivers not following not stopping at state entry post and they always stop...
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1
1ay10is040
from Bengaluru, Karnataka
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unprofessional conduct and putting customers safety at risk.

Address:560008
Website:www.olacabs.com

Hi,
This is in reference to the below mentioned crn :
Osn[protected] and osn[protected]

A) 21/10/2017, 09:39 pm share•osn[protected] driver - jagadeesh kumar
Though i was waiting at the pickup location, and got update as cab has arrived but there was no cab even in my nearby surrounding. After few minutes booking got cancelled, reason - driver's wait time got expired. I did not receive any call from the...
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K
Kumud Utkarsh
from Noida, Uttar Pradesh
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taxi/extra charge state tax.

Address:Faridabad, Haryana, 121005
Website:[email protected]

I have ride from faridabad (Haryana) to gurugram (Haryana) via reference no. Mini crn[protected] dt-21/10/2017 driver name anil kumar he was not given any state tax during journey. But in invoice shows ₹200 extra as state tax this is very bad experience. They always charged extra as unavoidable issues. After too many complaint they gave me complaint number 68164677. But i m not received any message or mail regarding this matter....
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A
Abhisheksawant51
from Mumbai, Maharashtra
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ola driver drop me in halloween location

Address:400101
Website:Ola cabs

Hi owner,

I have experienced very terrible drive with your ola driver.

He drop me in between of the trip and ask me to get down otherwise he will hit me in middle of the road.

I was travelling with my family members consisting of 3 females and 2 men.

Without any source of travel he walk 15-20 min to get some source to reached my destination.

Also i called ola support...
+4 photos
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R
Rajesh@1976
from Mumbai, Maharashtra
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last moment cancellation & rude behaviour of driver

Address:Pune, Maharashtra, 411014

Today i booked the ola cab, destination was from dutta mandir vadgaon sheri to laxmi road for which ola sent me the sms of car & cab driver, details are : hele ([protected]) is on the way to your location in a white xcent mh12nx1881.
Then i called this mr. Hele who told that he will reach destination within 5 minutes but to my surprise i waited for 10 minutes & then again called mr. Hele to be told by him very rudely that he is not...
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R
RKVLaddoo
from Bengaluru, Karnataka
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money not refunded

I booked ola cab in bengaluru city, because of this, i have to add ola money. I have added ola money of rs 50 on 18th oct 2017. Due to some technical problem money was not added, i wait for about 42 hours, but money is still not refunded.

My transaction reference no. : [protected]igacfglpw4

Hope this issue will be resolved shortly.

Thanks & regards,
Rahul kumar
Rahulverma. [protected]@gmail.combr...
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I have taken a ride on[protected] from faridabad to new delhi indira gandhi airport terminal 1 d and the driver took us to wrong direction driving towards international airport instead of domestic gateway increasing our bill and wasting our time. He took us at least 7-8 km extra though the road. He was looking confused and inexperienced. He also was not efficient with the gps system.
I would claim extras cash back for the same.br...
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