Ola Cabs / ANI Technologies Complaints & Reviews

My son had to take a flight so we booked an ola share cab for airport on 27th july. The confirmation and the cab details were sent on my phone as a message and in the ola app. Driver name yogesh kumar and osn number[protected]. I also spoke to the driver to help him with the location. The driver mentioned that he will be there with us in a few minutes. However he did not turn up. When i tried to call him his phone kept coming busy. Assuming...

Google maps shows the distance between my home location to office location is 7.5 kms. So i choose your share pass of rs49 which is suppose to be applicable for my next 5 share rides to be charged as rs50.
But at the time of actual booking it shows me rs.69 for 1 seat.
I feel my rs 49 are wasted completely
I will never ever going to buy any pass.
The worst thing is ola don't even have there customer service...

Hi, i was charged an incorrect fare and the customer care argued with me stating that the drop location is incorrect. I cannot understand how people grab ways to earn money from consumers. The app showed a total price of rs 32/- with discount but the actual fare charged to me was rs 48/- its not about rs 15/- or rs 20/-. This really shows how ola tries to recover after you have taken the trip, since the consumer has no choice but to pay them....

Dear sir,

An ola cab driver with cab number - ka05 ad 5780 was driving very rash in the morning and overtaking my car in a small one way road at doddakannneli.

He has literally made damage to my car right side mirror and while questioning this to him, he was least bothered and in turn arguing to do what ever you can.

Request to please check with the concerned cab driver and take an action....

My self ajay tembe.
Var no. Mh o5 bj 4074
Register no. [protected].

While driving my navigation stops oftenly. I complaint about it. They told me to restart device or to log out & log in or to visit ola office i do everything as they say but problem not solve.
In running condition at unknown place if navigation stops how can i drive towards customers pickup point.
Then ola system mark that as did....

Ola cab

On monday, 24th july my wife booked a ola cab from mayur vihar to uttam nagar for my daughter. The vehicle came and journey was started. After some time, one message was received that the vehicle has been cancelled. My wife was afraid, then she contacted the driver, he said mai to savari ko noida utar kar aa gaya, my wife started weeping and range me the incident. I rang up at delhi police on 100. Then i told my relative...

One ola auto bearing reg. # as 01s 3184 and driver's name - rafik ali was booked on 26.07.17 at about 4-00pm. Otp for relevant drive was also provided through sms and the auto was also on its way to pick up. But, suddenly, the booking was cancelled unilaterally without citing any valid reason. This is most disturbing and undesirable from ola cabs. The matter should be investigated to avoid recurrence and serious inconvenience to a bona-fide...

I took a ola from the airport yesterday night.

My ola money balance was approx 250.

I never tried or was trying to charge additional amount.

Surprisingly when i reach the destination there was an sms that rs 1999 has been taken from my credit card.

How can they do that without my knowledge & authorization.???

They say that it is all reset and agreed by you, but i...

I have booked two seats in an ola cab share 5-10 min. S ago. Its details are attached with this email. But when the cab came, the driver told me that only 1 seat was booked. Then i was told to cancel the ride and i did it and for that rs.25 has been deducted. What is this going on. I just want the money refunded back or not to deduct that money in my next ride. Otherwise, i will take legal step....

Ola booking reference number : osn[protected] / 17jul'2017.
I had booked ola share cab for my nephew for travel from thane to mumbai airport (Domestic terminal). The ola share cab is a pre-paid service. The trip cost of rs.423/- was debited from my ola money wallet and the driver also collected the same amount of cash at the end of the trip.
I had put in my complaint on ola support id, but they replied as cash not being collected...

I was billed rs 291 while going from my home (Paldi) to premdarvaza (Ahmedabad). After completing my work, i booked another ola ride from premdarvaza back to my home (Paldi). Now i was billed rs 96. For the same distance and same kms, how can the prices be so different?

Clearly ola has no tab on bill generation. Also there is no direct email address on their website for registering complaints. It seems the company is not interested...

Are you mad or something. 30 mins back i got a mail saying your pass has been renewed that to without my concern and now you are saying my pass is due for renewal. I want my money back i do not want to renew
Also do not want the site to auto debit my account going forward or atleast there should be a column where i can directly raise a complaint with instead of searching in web like this...

Hi, sir / madam..

I was travelling to chennai on friday, 21-july-2017 and booked an ola cab for my travel from the chennai domestic airport to my hotel grand cascade in periamet area.

The purpose of this email, is to share my experiencing my travel in ola cab no. - tn74am - 7375 from drop from chennai airport - arrival to grand cascade hotel, periampet.

On boarding the cab with my family, i requested...

This morning i booked ola auto through the app, while booking the cost shown was 43rs (As per attachment) but when ride was completed the charges collected was 70rs (As per attachment). This is truly unfair on the part of ola to charge additional, had i taken normal auto it would have costed me 40-50 rs. The driver also took a long route instead of a short one and even that dint make any sense. Please refund the additional cash charged.br...

On 23/07/2017, i traveled from mahavir enclave, palam, new delhi to rr hospital, dhaula kuan, new delhi. I started at around 09:00 am and reached my destination at around 09:30 am. I by mistake left my phone samsung j7 gold on the dashboard of the car about which i am very certain. At 9:58 am when i realized so, i called the cab driver who bluntly refused to acknowledge that i left my phone in his car and has not been picking up my calls...

Hi, myself priya dave, had become a victim of fraud call from bank and by asking debit card details and otp, someone had used my debit card of bank of baroda and tranfser money in various mobile wallet. I had register a complaint in kurar police station, malad, mumbai-097 and at consulting the bank, i came to know that the fraud person had transfer 19, 998 rupees in ola cab. The transaction no is [protected] dated 18th july, 2017 around...

My self hunsraj singh and my registered mobile number is [protected]. I have a ola fleet car hr74a6435. My car damage of[protected] in accident. After this tragedy i have submitted my car to ola office gurgaon but no other car delivered to me instead of my old car and i am too many time visited in ola office gurgaon but till now[protected] i have no respond from the ola office gurgaon. I am in trouble.

Kindly solve my problem....

Respected sir/madam
I tried renting a cab from wakad to pune station as i had a train to solapur on wednesday, 19/07/2017 at around 8:00 a. M and a cab from pune station to wakad on 22/07/2017 at around 6:00 p. M. I tried renting 7 cabs and all of the drivers cancelled it. I wasn't able to get there and i almost missed my train. The way i got there there was using uber. I want you to resolve this problem as many more people may miss...

One after the another follows here

Incidences before 17 july

It said the cab would arrive in 5 mints but took too long as i was getting late i had to cancel
Twice i have paid cancellation chargers
To which i don't think i should have been guilty

On 17 july

On th way back home
Ola share combined my cab with a route of dwarka. It just took an hour more to...

This is a very frustrating and annoying experience that my account has been blocked by ola and am unable to book any complaint.

I was neither share the reason why it was done so and despite sending several emails neither any specific reason why my ola account was suspended (Blocked) nor steps to unblock were shared.

As a result i am unable to book ola cabs and feel like being cheated by ola cab services.
br...