Ola Cabs / ANI Technologies Complaints & Reviews

Hi, i (Niharika) booked ola share cab on 18th july for my father from vasathi anandi hyderabad to secundrabad railway station, while booking i selected ola money and booked. After booking l added ola money, when driver asked my otp and started the ride bill amount was changed to 0 stating paid by ola money, still driver asked my father for money and forced him to give, he is not a ola user so was not sure that it's paid, and he gave driver...

Today i booked an ola cab for my old father. He kept waiting for it for sometime till i realised tat the driver himself has cancelled it without even informing us. The driver name is baiju pn, white indigo. Crn[protected]
Once again i booked a cab with a driver named lijo joseph. He also repeated the same. When i called and enquired he told tat petrol got exhausted. It is clearly understood that the drivers rsimply saying excuse. Crn...

It is unethical business model of ola charging exhaburently unreasonably during yesterday's our travel from iit madras to 1455, garden avenue, mogappair, madras crn[protected]

It is supposed to be 200, ok it could be 250, 3 times.
What is the basis we have booked two cabs from iit campus to same droping address. Uber was charged 249.

Pl refund the excess charges.
Phone #[protected].
Expecting...

Dear sir / mam, i had book the share cab osn[protected]... As per cab show reach destination but no one came i was waited for almost 25 min and keep calling driver and in las driver say your ride is cancelled... So i had book other share cab[protected] and same problem waiting for cab... Then finally drive pickup the call and say i have to walk and come 500mtr and he will drop me before my detestation when i ask me if taking me free drive kya......

I was waiting at the front gate of eye foundation. But i never saw the cab or driver. I didn't receive any call from driver also. And i myself has not cancelled the ride. I am a very old customer of ola, using the service at chennai trivandrum and bangalore. As such it is not a good customer service by charging cancellation fee for no reason.
Kindly waive the same.
N k suresh kumar @ bangalore....

Where we booked the ola cab at pickup point of ghatkesar with the ola cab no. Ts09ub3275 and driver mr. Mushtaq mohd is cancelled immediately through sms, when he said to us coming to pickup point then when we asked through phone to him he was speaking rudely to us that we are illiterates, we don't have knowledge on booking ola cabs etc. Please take serious action on such types of these people or not we will release note to our relations...

We booked an ola cab on the 14th of july for the 15th of july from wagle estate, thane to juhu airport, vile parle. The cab driver asked for the otp no. Which i had apparently missed and called the customer care and received it at the moment. However he did not enter the otp no. But ran his meter. The fare which we had received by mail was rs. 401 but he charged us rs 1080. The registered email id with ola is [protected]@gmail.com and phone...

As an regular ola customer and by knowing that ola is the best service provider we have took the ola cab from mumbai international airport to bhayander west distance of around 26km and we arrived to the destination in 64 minutes (The copy of invoice attached for reference), and the time of booking the estimated ride price were showing rs. 670, but to my surprise this is the first time i can see in the ola they charged me for 189 km and ride...

Ola driver charged extra money, when i asked about he told me that due to heavy traffic, its waiting charges. He took 350/- ruppes from me, where the estimate was only 105/- ruppes. I was in rush that's why i gave him money. But when i noticed the bill (Bill details with driver name, car number, route map, distance, waiting time information) they counted 23km of distance where its actually hardly 4km distance as per the google map. I registered...

Hi. I am regular customer of ola cabs. Since last one week they are charging high amount as shown and drivers took much more long route then routine one. I am frustrated with the services and no one is there in customer care who can solve this. I am frustrated by paying more amount and i feel insecure also. Even i complaints on customer support but they only say sorry and don't ready to support regarding anything. Please look after my complaint...

Osn:[protected]. Monday july 17, 2017,
I booked a ride from apollo hospital chennai to chennai domestic airport, 4 terminal on the evening of monday july 17, 2017. The driver did not turn up for a long time. When i called he took the otp and said that he is far away. I have waited for him but he never turned up. When i called him he said he will be delayed. When i requested him to cancel the trip, he said that he cannot cancel the...

I booked an olacab on 21st july 2017 to return home at 10, netaji street, mahadeva pura, blore 560086 from bellandur.
The cab driver compelled me to get down in the middle citing that lanes were narrow. He did not completed the trip too and misbehaved.
I called ola customer care but it was not available then. Later when i talked to them, they refused to give my money back.
Ola booking ref:osn[protected]...

I arrived at t 3, at about 2pm and booked a ola sharing cab for gurgaon and booking was done for rs 171/-, when i contacted driver on phone he refused to take me to gurgaon on sharing basis and ask for rs 150/- more to take me to gurgaon. When i told him to charge extra money from ola management, he misbehaved, when i told him to inform ola and cancel the trip. He didn't do it. I cancelled and than i booked another ola cab, he also refused...

I booked an ola ride on 14th july 2017. Osn[protected]. I had never used the ola wallet till then however decided to recharge it in my way. When i reached the destination no money was deducted hence i paid 397 to the cab driver. However in the evening i get a notification that money has been deducted from the wallet as well. When i complained against it ola says they are not responsible. Please help...

I don, t know much about ola software when i need of cab i checked bistance for jbs to myapir it is 20 km, ola showed me cost is around 259 rs so i booked cab, cab arrived at me i asked to driver "how much money" he said it will be around 200 to 250, i said to him that "if it is more then 300 i will take auto" he said it will be less in 300. But when i arrived to my destination i got message of rs 783 by looking at it i got shocked when i...

Ola charges ride time fees for the amount of minutes that the customer takes to complete the distance. If you travel for 50 mins you pay inr 50 ride time fee for sitting in the cab.

If you are already charging the cost of travelling from pick up to drop what is the logic of ride time fee? Its just blatant cheating of the customers - when your customer support was questions he had no logic just started stuttering that this is...

Hello sir i am auto driver at new delhi.
My register mobile no is [protected]
From 9 may to today date of 19/7/2017 not ola money and incentive add my atm card.

At 27 june reattach me at paharganj office and give me card atm but now this time is not activate

At paharganj office attach me at 2 time.
At my device show me my auto no mention at 3 time

But my balance send at second...

My previous mobile number was [protected] in the name of krishnaswamy and address is h-130, pariwar presidency, anugraha layout ph2, bilekahalli, bangalore-560076=my present mobile number is [protected]=the balance in my olamoney a/c as of yesterday was rs.1918.
=when i tried to update my profile with my new mobile number the balance did not get transferred to this number. I have raised a complaint bearing number 466786 dt.18/7/2017....

I hired outstation ola from mumbai to vapi for 24 hours. We were 7 mins late. Driver charges for next 24 hours. I called support team and requested mr asif (Supervisor escalation) that if we r paying for next 24 hrs atleast we shd get the cab or make me speak to some manager. It was our 1st trip wid ola and even driver was unaware of rules and regulations.

It took me 30 mins on the phone with asif. Still he could not resolve...

Hi ola

I booked the cab and as the application was not working i was not able to see the booking. So i had to book another one,
New booking can arrived. After few min i received call from another driver asking for pickup.. He started abusing words which can not be mentioned here..
He was ready to fight meeting me just because his cab was booked n i boarded another one


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