Ola Cabs / ANI Technologies Complaints & Reviews

So Recently a month ago I purchased Ola Vehicle S1X+ after paying 1.10 lakhs. It was Working Fine until the update came in just after installing the update I was facing many problems in my Vehicle. At 1st Unlocking problem then came the Nightmare while riding the screen blackouts completely and vehicle stops working I raised this problem in front of their Servicing team so instead of solving the problem they started teaching me JUGAADS to keep running my vehicle but Today as I went to complain about the problems faced by me in front of the Ola members the Display of my vehicle got burnt means it was not displaying anything. After 10 minutes of continuously trying to open they failed to do so and now vehicle is complete dead. So Now what I want is Ola Electric must solve my problem at the fastest possible way and if they fail to solve my problem I'll freaking go to Court.

Ola auto dint come to my doorstep
And canceled
Very bad
Refund my 50 rs

I took a ride and paid to driver twice, i tried to call driver but no response from him

OLA RIDE DETAILS: CRN [protected] on 22 Jan 2024 from 11 AM to 2.56PM from Wanowrie Pune to Oxford Golf Resort.Bavdhan, in White Tour S CNG driven by SHRIDHAR RAM GURAV. Had problem with App on my Phone. Driver's Phone App showed charges of Rs 1522/- As the driver till then had shown good behaviour, I gave him Rs 1550/-(including balance as tip) Asked him to upload the payment on his phone. Ever since OLA officials have been harassing and threatening me with phone calls asking me to pay Rs 1000/- as balance of Post Paid claim.
Driver is not responding to my innumerable calls on No[protected].
Today I have received over 13 calls from OLA officials since moring. Hence this complaint.
I had sent an e mail to OLA customer service explaining the situation., but no reply received.
I am 79 year old doctor who served in the Army for 38 years. I will be grateful if you can sort out this problem. Because ola CONTINUES TO THREATEN ME, I am not revealing my name.

If I remember correctly, there was no default or cancellation from my side. But my mobile no. [protected] has been blocked for booling.

I booked an OLA cab on OLA postpaid to travel between Bangalore city railway stn and Airporton 21 Dec 23 (CRN[protected]). However, the cab driver cancelled the trip.
On 27 Dec 23, I received the bill for the month and cleared the dues of Rs 59.

On 25 Jan 24, more than a month later OLA charged me Rs 50 for cancellation charges for this trip as an after thought. I raised the complaint but the company did not do anything to resolve it. They provided a coupon for Rs 50 which dint work. I used OLA on 31 Jan, 07 Feb and 11 Feb 24 after that.

I raised this issue using twitter and the OLA app.
I have cleared the dues for Jan 24 also with this Rs 50. I have not received a satisfactory reply for this.

I have attached the prooofs of communication.

I booked a cab for my client on 21st January from Pondicherry to Chennai and when my client got off, he was shown a payment page of some previous ride. Hence my driver paid in cash(4094 + 300)Rs. The driver could not terminate the ride as he did not ask for a STOP OTP which is required for outstation ride. The ride was ongoing for 9-10 days on the app until I noticed and called the Customer care. Customer care manually ended the trip and a bill of 3977 was generated on OLA postpaid money. The customer care person told me that they will refund only 2600 as the driver is claiming to take only 3300 which is less than the trip amount should have been. 2600 is some calculation they did. I disagreed and asked for full clearance of 3977. They argued saying how did your client pay the amount without checking. Their driver did not bother to terminate the trip until I reached out and they are saying I am lying. I also shared the photo of the amount shown by the driver. Now I am getting multiple calls, midnight threats and being harassed to pay the bill by ola postpaid money. They are so rude and say they are not liable. Its mental torture.

After updating Ola S1 pro to Move OS4, tamper detection was triggered and scooter is not responding to anything now. It's completely dead.

Hi Team,

I booked ola auto on[protected] at 5.50 pm for my parents. once they reached the destination the driver demands the cash amount of Rs. 300 ( Rs. 241 bill amount + extra amount ).
So the total amount Rs. 300 was paid by my parents, but the postpaid amount also detected from my account.
I have attached the screen shot of the ride details. Kindly require help on this issue.

Thanks!

Hello Team.

I have purchased Ola S1 X+ on 3rd December 2023. At the time I got offer
free extended warranty the same I received from WhatsApp survey link but when I check in Ola cab app and Ola electric app, I did not find.

Can you please provide me free extended warranty as you already promised on my order ID.

OET-[protected]-NDJ370

Thanks,
Siripi reddy vasu
[protected]

The service center informed me that the Ola scooter that I bought is compliant and the battery is compliant since 25 days after taking it for service.

GOPAKRUSHNA
BEHERA
Ola Auto - Maxima Xwide
OD02CB5836
Operator State/UT:
Odisha
Customer Ride Numbers - CRN[protected]

Ola Driver misbehave using slang theaten to kill from life asking extra money after reaching on pickup point also did not call before reaching pickup up point. Directly accept.when he knows that it is long root he ask extra money and misbehave. He blem why did not you call 1st that you are booking for long root

It is a matter of great regret to inform you that my vehicle bearing registration no. OD 33 AL 4024 (OLA S1 X+) has not yet been delivered/handed over to the undersigned.

Actually, my vehicle has been registered under Bhubaneswar II RTO since 24.12.2023. In the meantime, more than 72 hours have been passed from the registration of my vehicle, the vehicle has not yet been delivered.

My order ID was 1223-GSP121 and I had purchased on 16.12.2023. Inspite of my several interaction with the representative of OLA Experience Centre, Damana Square, Bhubaneswar- 7514016, they have failed to handover the vehicle to me. They are stating that the vehicle is at OLA stock yard at Jatni.

Under the above circumstances, I would request to take immediate steps for the early delivery of OLA S1 X+ bearing Registration No. OD 33 AL 4024.

With regards.

My Father, ordered Ola S1X plus on 10thNov
2023, OET-[protected]-WPY274 on the name of Sujeet Kumar Gupta and
made payment of Rs.124109 in which 50999 was paid through UPI & Rs
69815.96 through HDFC credit card. Remaining amount was adjusted with
instant discount which was applicable on the card. Later we cancelled
the order on 2nd Dec. UPI refund has been credited on 5th Dec but No
refund credited...

OLA air purchased December 19 2023, while running vehicle suddenly stopped all of a sudden on road traffic, this happened 3 times in 2 days and causing severe issues including mental stress time waste money waste office delays family disturbance everything

Charged more fare than that shown in the app and he said that it will be refunded when u complaint in the app otherwise I will give you but he didn't and now has blocked my number

This is a complaint against Mr.V.Dinesh Kumar, Auto rickshaw Driver . Vehicle Number TN10BA3165.
This happened on 16.12.23 at Chennai, I booked a autorickshaw via Ola from pallavaram to koyambedu .The ola had showed a ride amount of 385Inr. On the way to my destiny Mr.dinesh had diverted his auto to gas station to refill, he requested me to pay a bill of Rs450. I demand an explanation for why I should pay 450Rs instead it is showing 385Rs in Ola . He said that you are carrying two bags with you .I said that I am not obliged to pay you extra fare . After that mr.dinesh shouted, and threatened me that I will leave you this spot inside of taking you destination, and finally with a long argument and as it getting late for my bus I was forced to pay that money .I really don't understand that is that rule to pay extra if carrying out own luggage in ola.Finally before reaching the destination Mr.dinesh Kumar said that you arrived to the destination and said to get down . As I am new to the place and we'll I was disturbed I got down and after that when reliased that he had dropped me few meters before the destination.
I was totally disturbed after. It made to feel what type of people exist without a humanity. And I request to whomever sees this mail please take a stern action and to punished with a heavy fine on the above mentioned Autodriver so that it may not happen to you also ..
Please do take action

This is a complaint against Mr.V.Dinesh Kumar, Auto rickshaw Driver . Vehicle Number TN10BA3165.
This happened on 16.12.23 at Chennai, I booked a autorickshaw via Ola from pallavaram to koyambedu .The ola had showed a ride amount of 385Inr. On the way to my destiny Mr.dinesh had diverted his auto to gas station to refill, he requested me to pay a bill of Rs450. I demand an explanation for why I should pay 450Rs instead it is showing...

I was charged twice on my UPI ID and the Ola ride number is "CRN [protected]"

I have proof of double Gpay transaction details.

UPI Transaction ID for the first payment is[protected]
UPI Transaction ID for the second payment is[protected]

From the day I have received the delivery of my OLA S1 Pro scooter, I have been facing different issues. Sometimes the scooter doesn’t start, sometimes the horn doesn’t work. Many times I have raised requests regarding the noise I get from the wheels, the crackling sound from the dashboard. But I have not received any responses from OLA electric. Even after calling the customer care after a very long waiting period, they just gave me a reference id to which they did not respond. It has always been the same. Months they take to resolve any issue and that too, it never happens. Please help me out. I am really frustrated