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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Jul 1, 2026
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Ola Cabs / ANI Technologies

Ola Cabs / ANI Technologies reviews & complaints page 3

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M
MandyK16
Aug 13, 2021
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I paid to driver through Google Pay after the ride yet the Ola app is showing pending payment in the app and trying to charge me.

I paid to the driver through Google pay after the ride taken on 13th August at 10.57 am. As drivers do not get money paid by Ola immediately, they ask passengers to pay cash after the ride or pay to their GooglePay account instead of paying online. Now Ola app support does not have any option to complaint about double charge. Please sort this out for me. They are useless....
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R
Rajesh Kumarsingh
from Powai, Maharashtra
Dec 9, 2020
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My Phone lost.

Address: ANI Technologies shop no 48 ground floor Krishna mkt kalkaji 110019

Name nitin
Mobile no. [protected]/[protected]
Mobile name oppoa5
Colour red


Please contact this no.
[protected]
Name rajesh Kumar...
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K
Kalashree KS
from Powai, Maharashtra
Dec 1, 2020
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Paid for ride but still showing payment pending

I paid for ride through phonepe and my bank account has debited for it but it's still showing pending rides. From then since I stopped using Ola app and again I don't want to use because the drivers are cheating payments but I wanted to clear such dues. Please make it clear soon....
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S
sarfaraz876
Jan 9, 2020
Oct 10, 2025
This thread was updated on Oct 10, 2025
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can audit for out station

Address: 2a/h/45 , chatu babu lane kolkata 700014, Kolkata, West Bengal, 700014

My name sarfaraz alam. My cab number is wb 05 3265.1 st day i will go ola office there i tell my cab outstation facality he told 2 other porson auditor name and number and go to oxford gali then i will go and there i can see ola employee is very bad he drugs so my cab audits already done but out station facality is not on why very bad employe. Kindly legal action...
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N
Nagabharana1
from Mandal, Gujarat
Dec 20, 2019
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I am not receiving invoice bill to my email

Address: #27, Anugraha, 2nd Main, 2nd Cross, SMR Layout, Kereguddadahalli, Chikkabanavara Post, 560090
Website: www.olacabs.com

Hi ola,

I am using ola to reach to my office, after paying bill amount it am trying to send invoice to my email, it is showing as sent in ola mobile application but i haven't received any invoice to my mail id - [protected]@gmail.com or [protected]@gmail.com. Can you please resolve this issue asap.

Best regards,
Nagabharana...
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C
Chetan Anjan
from Bengaluru, Karnataka
Dec 4, 2019
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ola money postpaid

Address: ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034, 560076
Website: www.olamoney.com

I have made payment through ola postpaid. I have not received any cashback i'm call them and explaining my concern but the tell that the ticket was open.
I have issue with 3 cashback offers. Two transactions made on the same day.

I referred many of my friends to use ola money but they scolded me for suggesting me that. I can't know why they are not providing cashbacks....
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S
sanju0321
from Delhi, Delhi
Nov 8, 2019
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regarding the ola payment

Address: Kolkata, West Bengal, 700046

Dear ola cab team,

I have transferred the money 298/- on 25jul 2019
Copy attached transactionn id (Ola-ompp[protected]ic-bas1954) and money has been deducted from my account details are
(Ecom pur/pay.WWW.OLACA/GURGAON/250719)
Since july 2019 i have received a msg from ola and team for clear the dues, which is i have already cleared.
Kindly stope the msg and do the needful.

Thanks,...
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A
Ati21
from Bengaluru, Karnataka
Nov 6, 2019
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lost mobile in ola cab

I boarded ola on 1st november, i have attached the required details about the same. After getting down from the cab i realized my phone is not with me along with air force dependent card. I called back my number after 10 mins. It was switched off. I called the driver he kept rejecting my calls. Then i lodged complaint about it in ola support then he received the call. I have lodged an fir about the same. Have mailed ola security requesting...
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G
Glawande
from Mumbai, Maharashtra
Oct 31, 2019
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overcharging the customer by fraud

Address: 400068

Booked pune to mumbai ola cab on the 29th oct 19 to leave pune at 16:00 hrs.
Confirmation received at 11:46 promising that the driver details will be sent one hour prior to departure time.
Driver and vehicle details were shared at 14:54 hrs.
Call received from ola (+[protected] at 14:58 hrs informing that the driver has cancelled the booking and would you like to make a fresh booking. Immediately rs 150 was debited...
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N
nia03
from Delhi, Delhi
Sep 17, 2019
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amateur ola drivers

Address: HOUSE NO 423 FIRST FLOOR POCKET 3 PASCHIM PURI, New Delhi, Delhi, 110063

I book a ola cab and he didn't know the location.. He kept me wait for 45 minutes... He was so amateur and naive to know the directions.. I had to go to hospital... I was waiting for him... He was 2 min far... But there he took 15 minutes.. I don't understand what he was doing there? That's very unfair to me... And don't apply cancellation charges....
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A
Abhishek_pathak
from Noida, Uttar Pradesh
Jun 20, 2019
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payment deducted twice they are not refunding

Address: 1204 Madanpur Khadar Pocket L Sarita Vihar, New Delhi, Delhi, 110075

Date 04 Jun 2019
CRN [protected]

I booked the ride from Mumbai International airport to Kalyan and used Debit card as a mode of payment and when ride start we have to make the payment before completion of ride else it will ask for cash
I tried first attempt and payment was successful but ola was still asking to make payment SO I tried again (Since i don't has cash that much to avoid cash payment) and this time...
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R
RKC NEO
from Mumbai, Maharashtra
Jun 2, 2019
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not provided invoice copy for payment done

Address: vashi, navi mumbai, Mumbai City, Maharashtra, 400703
Website: www.olacabs.com

Dear sir /madam
I had taken a ride on a cool cab through ola on 31st may 2019 08.47 am. The fare was rs 469. Upon reaching destination i paid cash of rs 505 as driver demanded extra 35 rs for toll tax. As i was in urgency i left and he told that combined bill will be received through mail..
I followed up many times for the gst invoice but received mails that invoice cannot be generated for xyz reasons.
This is not accepted....
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R
RachnaS22
from Mumbai, Maharashtra
Apr 13, 2019
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charged 3 times more than actual fare

Address: 401208
Website: www.ola.

The fare shown to me for my ride (Crn: [protected]) dated 13th feb 2019 from vasai to thane (Approx 40km) was of rs.710 during the booking, i have been charged rs.2106/- which is nearly thrice of the estimated fare

Also i had taken rides to the same area in the last 15 days where in the
Fare was within rs. 800/-, the to and fro ride costed me rs. 1400/-

An outstation ride fare is of rs. 1299 for a distance...
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P
pallavi pavan
from Tiruchengode, Tamil Nadu
Mar 12, 2019
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ola auto driver rash and unsafe driving

Address: Ola, Hyderabad, Telangana

Date: 12/3/2019
Time of incident: 7:20 am

Ts11 uc1466
This ola auto which i hired from sheikpet, hyderabad, had driver who was continuously watching movie over phone, while driving.
Almost missed getting hit by a school bus.
Ignored our warning.
Was disrespectful.
We got down midway.

Gave complaint over whatsapp to hyderabad city police. But they said they could not...
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P
PankajRana18
from New Delhi, Delhi
Feb 4, 2019
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I left my belonging in can't boot while deboarding

Crn [protected], i took a ola prime ride from gurgaon to delhi at on 27th jan, 3:18 pm. Actually i was shifting home, and i left one of my belonging in cab's boot while de-boarding cab. I immediately called the driver for it but he already left that area with another booking. Since that day i am chasing them on daily basis and i get reply that whenever the cab goes from your nearby's location we will drop your belonging. The driver's health...
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Y
Yash Agarwall
from Sri Ganganagar, Rajasthan
Feb 1, 2019
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my ola account is blocked without any reason

Address: Sonbhadra, Uttar Pradesh, 324005

I would like to bring to your notice that my two ola accounts have been permanently blocked for no reason. If i would have really violated any of ola rules let me know clearly. Without proper reason its unfair to block my accounts. Here is my mobile no. That has been blocked :[protected]

Moreover, if you are thinking that i have violated some ola policies, then ola company could have changed/fined some amount, instead they have...
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A
Anil Kumar Chinta
from Dhone, Andhra Pradesh
Sep 27, 2018
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invoice copy

Address: Hyderabad, Andhra Pradesh

I am unable to get the invoice copy on my mail. Unable to reach on the call centre numbers given. No clue in whom to contact for the resolution which is pathetic.

I am facing issue in registering my mail I'd. I am faching issue in getting invoice copies to my mail I'd.
I am facing issue in contacting ola care numbers mentioned on app or website.
I want invoice copies on priority...
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A
Ajayan0211
from Jayamkondacholapuram, Tamil Nadu
Jun 11, 2018
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driver cancels car after made to wait 25 min

I booked a car in ola mini he took the booking before dropping the customer on contacting he said he will come after dropping. After 10 min he said the customer dont know where to go so will be late. Then he came some how after 25 min and said he cant go because hus tyre is puncture which was not visible physically. He said he will cancel it though i had the risk of missing the train. Later on ola is charging 50 rs for the fault of the driver...
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P
Peddisetty Malli
from Madurai, Tamil Nadu
Jun 6, 2018
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booking complaint

Address: Chennai, Tamil Nadu, 600107

I have booked so many times ola auto or cabs.in the booking time it show low rates, in that situation showing there is no rides at this time or cancelled that rides by the owners. If booking high rates all vehicles are available and booked. This is the dis advantage of ola services. Could you provide good service the people what who expecting rates. Please understand the problem....
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H
H2e
from Port Blair, Andaman and Nicobar Islands
Mar 5, 2018
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not receiving receipt / invoice for most of my rides.

Address: Kolkata, West Bengal

I am not receiving receipt / invoice for most of my rides with ola cabs. I have tried to send the receipts to my e-mail through the "e-mail invoice" option on ola cabs app but still not receiving anything after waiting for days. This issue is occurring from the day i started using ola cabs. Please note that my e-mail receives promotion and marketing related spam mail from ola cabs every day since i subscribed....
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