Ola Cabs / ANI Technologies Complaints & Reviews

Dear Team,

I want to file a complaint against ola cab.
Dtd 24.06.2023 - i started my journey from pick up location to V mall, thakur complex but driver drop me at Borivali he told me map showing borivali address. also they charge me INR 71
dtd 06.07.2023 - i started my journey from pick point while placing booking they show INR 82 but when they drop they charge INR 106

Everytime we are facing...

I booked an auto in Hyderabad. First of all uber changed my location automatically and I reached an unknown location. I had to pay my driver Rs.198 and ola didn't provide any resolution. We had to travel and book another ride. When we reached the location, the internet was not working so my paytm payment of Rs.260 was showing pending. I had to pay my driver in cash. Then after an hour, the paytm payment got successful and Rs.260 was deducted...

I am writing to lodge a formal complaint against OLA regarding the recent incident I experienced while using your ride-hailing service. I am extremely disappointed with the way I was treated and the unprofessional conduct displayed by the drivers and customer support representatives. The incident has left me deeply dissatisfied and I demand a prompt resolution to this matter. On 29th May 2023, I booked an OLA cab (Customer Ride Numbers -...

Please refer attachment and refer my ola complaint number[protected]&[protected], i have charged 860 rupees for 700 meter ride (trip was closed due to poor handling of app by driver), and that too i have booked on cash . Why the amount has been deducted from my postpaid account? Which i have not opted for it.

I am getting continues calls and mails for payment panding. Why should I pay?

Thisis the long pending issue,...

Hi

I paid cash directly to the driver rs.287.
But still it is showing as due in my account. I can't be able to book any other ride due to this issue. Check asap and try to resolve this....

Hi,

I paid the cash for the last ride 287rs for the driver. But the account is showing due. And my access to book other rides is not there....

Took ride on OLA on 24/05/23 at 7.26 pm and 8.18 pm.
CRN number [protected]/[protected].
Amount of both rides was 232 and 240.
Both amount was paid to driver through online mode.
Still OLA app has generated OLA post paid bill.
Now inspite of repeated complaints and mails OLA has not resolved the issue.
OLA started giving threats that executive will reach your home, your CIBIL score is effected. Number...

I booked a cab for kunnur from koimbtur on 9 February 2023.. registered complaint in ola app and they promise to refund the extra amount in 10days but today is 2 July and my money was still not transfered and now they are not replying my mails...

गुळवणी महाराज पथ मंगेशकर hospital पाशी आम्ही आमच्या दुचाकी वरून जात असताना पुढे दुसऱ्या दुचाकी मुळे आम्ही थोडे से उजव्या बाजूला आलो, मागून एक ola driver maruti Suzuki मधे जोरात आमच्या बाजूने...

Please help me,

From the date of purchase of scooter many times I complaints for the scooter repair because the scooter comes with damaged there is panel gaps, handle tilts, scratches in the body whenever they take service of my vehicle, they are not able to fix the fault it always does temporary solution and closed the complaint. From one year I am suffering from this scooter even I purchased ola care plan now even now they...

I am having a Ola Account with Registered mobile number +91 [protected]. When I go for updation of my eMail ID, I get the error message "This mail ID is already in use by another. Please use another ID". However, I do not have any other eMail ID.

In this regard, I may inform you that I was earlier having the Ola Account with my the then mobile No.+91 [protected]. It was an official mobile given to me by my employer. On my retirement,...

Hello,

On May 7, I booked a ride on an Ola Rental for 4 hours. Due to payment issues, we had to end the ride in 13 minutes.
However, 1714 rupees were charged on my Ola Wallet.

I have raised multiple tickets through your app under support, and now there is no option to create one.

Since May 7, I have spoken to multiple people from your company about the same. but there is no use.
br...

I had already paid a cash of 250/- to my driver on 21 Aug, 2021 but it's stoll showing pending. Seems driver did not update it and now it's showing I have to pay the pending amount or else I can't book any new ride.

I am not ready to pay any extra amount since I have already paid in cash. And I had contacted Ola support also but they did not help me.

Please resolve my issue asap....

Ola has charged Rs.700 with a late fee of Rs.200 since January 2023 for not using their services. For this reason, they have also suspended me from using their cab services till date. This is against the law and has no point to act like this way towards their customer. I filed a complaint t Ola customer services with ticket ID[protected] on June 2023 on this issue. But the services are not responsive and lack of transparency. I want Ola Company...

I took an Ola cab on 24th June 2023 at the morning from Dombivli to Thane. The ride no. was CRN[protected] with cab registration No. MH01BM1325-White Etios - Prime Sedan. The trip cost was Rs. 758/- which I paid by credit card around 20 minutes before ride ended. At the ride ending time, the payment was not updated in OLA app however I have been charged to my credit card & the transaction was successful. After ride ended, the driver started...

I travelled using Ola cab on 4th May 2023 Morning, paid the amount by cash to the Driver, but still its showing Payment Pending... raised complaint via Ola App and contacted support team several time... either my complaint was not resolved nor i was not getting any proper support.. instead im getting daily 4-5 harassment calls for payment followup from Ola, it is creating unwanted stress and request OLA to resolve it immediately....

I paid the driver by cash but it's still showing up on my screen as 'Pending payment'. Please resolve the issue.

I travelled using Ola cab on 4th May 2023 Morning, paid the amount by cash to the Driver, but still its showing Payment Pending... raised complaint via Ola App and contacted support team several time... either my complaint was not resolved nor i was not getting any proper support.. instead im getting daily 4-5 harassment...

I barely use ola . once i booked a cab which i paid in cash to the driver but later i got the text that you used ola postpaid and need to pay 580/-. i have no idea about ola postpaid. now i am getting continuous calls from ola forcing and threat to pay which js very irritating.
i already paid to the driver.
please look into my concern
-Ayush Srivastav
[protected](ola registered number...

I am receiving call from Ola saying that postpaid overdue is pending from long time. Its been almost 5 years I used Ola. Last time when I used ola, I made the payment as cash and at the same time postpaid amount also got deducted. I raised the dispute on the same day but no response on that. Now I am getting calls saying its overdue. I told 100s of time to the customer service people about this incident still no change....

On May 7, 2023, I took a ride that cost ₹141. However, I encountered an issue as other payment options, including UPI, were not available for me to use. Consequently, I had no choice but to pay the amount through my Ola money. Surprisingly, when the ride concluded, ₹241 was deducted from my Ola money account. This additional deduction of ₹100 has left me perplexed, as the ride itself was only supposed to cost ₹141. Despite sending...