Ola Cabs / ANI Technologies Complaints & Reviews

My ride fare for Jawahar Nagar, new Delhi to Govindpuram, Ghaziabad was first estimated to be ₹591 then it was increased to ₹651. But at the time of ending of the ride, I was asked to pay ₹887. No reroutes we're done and there was barely any traffic on the road. This is extremely unfair....

I had booked a ride via ola cabs and paid the amount during ride via phonepe but due to some technical issues payment was failed but money was deducted from my account, and i paid cash also after terminating the ride and when I complained on ola cabs they said we will communicate within 7 working days, such a useless response I got from there side....

Please find the sequence below:
1. Booked a ride to Yadamuri and Balmuri via Ola with CRN [protected] with car no-KA13D0555(Rangaswamy).
2. Received Start OTP. and start reading the odometer Started the ride at 1:45pm.
3. We paid Rs.2000/- at the petrol bunk via Gpay at 1:49pm.
4. Paid at toll Rs. 515 by driver at different timings.(We paid at the end of the trip consolidated way).
5. Completed the trip at...

Dear Sir,
On 3rd Aug Ola ride from Ahmedabad to Dholka charged twice the amount shown at the time of booking. During booking Ola app shows the charge as Rs. 1212 only (Screenshot attached). But after the trip was completed, the driver manipulated the app and showed me the charge as Rs. 2313 and in addition he asked for another Rs, 190 for tolls but no toll in the route totaling Rs. 2503. I have made a request revision on the Ola app...

I got an IVR call from an unknown number while I was in a Video Call with my parents in WhatsApp. And the digital voice said someone is trying to change my OLA registered mobile number. To prevent this it asked for pressing 1 and one OTP which is sent to my mobile number for confirmation. Since I was on another Video Call that time, I didn't open the text message. But checked it was in the name of Ola and the message was in the same folder...

I booked a rental cab via OLA India App on 9th July 2023 in Pune (Booking ID: CRN[protected]). The booking was for 2 hours or 20 KM. Beyond which, I would have been charged INR 17 for every KM of travel and/or INR 3 for every extra minute.

5 KM into the trip, the driver said he is not willing to come back this part of the town. He specifically said that he will end the trip exactly as 20 km gets over. Despite repeated explanation...

I paid the driver in cash but it is still showing up in my app that rupees 500 is pending. Trip date is 5th July 2023. CRN [protected]. Also find the attached trip details. Already tried to reach the support team but didn't get any response. Please resolve this issue ASAP....

My ola outstation not active
Please active karo...

I am a OLA customer with a post paid CRDIT of Rs 10000.00I have been clearing all my rides within the time limit and use the OLA ridesextensively on travel outside MUMBAI.
On 26th June 2023, I scheduled OLA SUV fora drop to EGMORE from Green Meadows, Thiruvanmiyur CRN No [protected] at 4.45.There was no response till 4.45 am. I then scheduled a new ride and cancelledthe scheduled ride.
The new ride CRN [protected] was booked at...

This is regarding my trip on June 08 with CRN No [protected]. I have selected the option to pay by card but the driver insisted on taking cash. I was very late in night so I agreed to pay him in cash. Can you please check with driver and adjust my payment due on Ola app. Attaching the phone pay screenshot for your reference....

Dear sir,
I have not cancelled ride, Mumbai Airport ola agency booked the ride
Please find below the details

I have not received invoice for the ride from Mumbai Airport terminal to Vasai. CRN [protected].
Driver Aarti Gupta, Mobile -[protected], Payment mode cash

Please provide invoice...

The undersigned is a regular user of Ola cab since very long and always preferred to travel by Ola cab only, but the incident happened with me on today morning ride with your Ola driver Name Ramesh Chand Prime Sedan - White Maruti Suzuki Dzire RJ14TF3434 contact No.[protected] (ride details attached) was very shocking and forced me to delete the Ola App with immediate effect. Your driver has advised me to change the payment option from Ola...

The undersigned is a regular user of Ola cab since very long and always preferred to travel by Ola cab only, but the incident happened with me on today morning ride with your Ola driver Name Ramesh Chand Prime Sedan - White Maruti Suzuki Dzire RJ14TF3434 contact No.[protected] (ride details attached) was very shocking and forced me to delete the Ola App with immediate effect. Your driver has advised me to change the payment option from Ola...

Even after paying they asked extra money and request to pay fin now then they will return...but they didn't return..when I reconnected for the refund issued they close my complaint by specifying resolved. Its a fraud company ...block them from every where...

I have to pay 158 rupees to clear my ola postpaid bill. I'm not getting any option in ola app to pay the bill. I'm getting continuous call regarding legal action against me. They mention that it will affect my credit score too. These are automated calls so that I won't be able to inform about my issue. Ola is sharing sms with link for payment. But it is taking me to the same page in ola app. I tried contacting the ola support team via mail....

Fraud company and driver too are fraud. My bill was 610 but due to network issue i saw 376 and driver asked extra 100 for luggage i paid with google pay 476 he didn't update about 610 and he marked that payment as tip... Can you believe this company's application is rubbish. Driver cheated and also customer care they keep sending messages and then finally called on 23 jube 2023 to pay 504 and they will refund me my extra payment....

Application showed 376 and I paid 476 ...100 rupees for luggage hit rickshaw man took it as tip and didn't update in application. Then it showed 610 pending but I already paid 376 still. I gor a call on 23 June to pay 504 and they will refund can you believe their application is filled with mess...how can it be 504 when I paid 376. That lady promised they will refund me 370 but still they didn't refund and my matter they are closing... please...

I tried to install ola app and it says my id is blocked. it says i have cancelled the trip several times. Surprising. Only ola auto driver is cancelling our trip request due to short distance which they dont want to come....

CRN [protected]

June 21, 09:42 p.m., Mumbai

I have written 3-4 emails on this, but received some reply from a Nerosha who didn't take any note of the points I had made, and the information given me, and the suggestions for resolution that I offered.

Subsequently, I received three phone calls ( as I was on national roaming, I couldn't catch the name of the guy who made the first call, the last...

CRN [protected] dtd 12.05, 2023 1843hrs Ola ride for Rs. 211

I have mentioned in my 6 emails to [protected]@olacabs.com, [protected]@olacabs.com, and nodal.[protected]@olacabs.com that I have paid cash Rs 211 to the driver on the driver's honest request. If you could prove that the driver has not received it, I'm ready to pay again.

The driver informed me that he will clear the postpaid charges from the app. Reminder #6...