Ola Cabs / ANI Technologies Complaints & Reviews

I booked a ola cab today at 1:48 pm mini CRN[protected] from noida sector 19 to lajpat l block. I had already paid by ola wallet but the driver kept insisting that it has not reflected on his app and he demanded money from me in cash.despite my repeatrd attempts he kept harassing me and i finally paid him Rs 236 in cash. Now the minute he drove off it reflected on my app that the same amount has also been deducted from my ola wallet. This...

When I was in Chennai in the last month I had booked OLA cab. The driver called in me to inform me that he is coming but for next 30 minutes he is not seen. When I called at his number he said trip is over and he got a arecepit of my acknowledgement of Rs 125/- How it is possible . Thereafter I booked OLA cabs but response was poor and somehow I felt OLA is a failure in Chennai as many criminals are on the payrolls of OLA. Fourth and final...

I book OLA share for my mother on daily basis. Yesterday (2 Nov 2016), when I booked OLA share from my OLA SHARE PASS, the fare was 80 from my home to my mother's office. For the same route and exact same share pass, the fare charged to me was 102. The difference in distance in the map and invoice was about 4.9 kms which is impossible because everyday the distance charged between my home and office is about 11 kms. When I called up OLA, the...

Few weeks back I I travelled with ola (CRN[protected]. For this ride they change toll tax but driver didn't pay it. When I complain in ola they said they system issue and they will not refund the money. Which is wrong because system issue is not a problem of customer that is their problem and customer should not impact due to their system.
Also may be this is just an excuse to earn money....

I have booked a OLA Cab on 2nd November 2016 at 9:50 PM from Ajaynagar, Survey Park, EM Bypass. After keeping me waiting for almost 20 mins, Driver cancelled the booking without informing me. I kept on on waiting for almost half an hour with my family. When I called up the driver to ask for an explanation, he abused me in nasty language and also sent me text messages abusing me of dire consequences. I did call up OLA care to report the issue...

I paid by cash to the ola driver but my wallet also got deducted by the amount. Contact for more details.

I had booked an ola auto from pune Airport to wakad. The driver requested for cash payment which i agreed. At the end of journey i paid the required amount in cash. However after the driver left I noticed that my ola wallet also got deducted with the amount. On checking ola faq, i was surprised to see that they think its...

It has been a horrible experience of trying to attach car with ola at raipur (c.g). i have been trying the same since june till nov 2016 and the staff is so careless and irresponsible, being a female i sat multiple times at ola raipur office and have been assured that attachment process will be done but it's a waste of time
I bought a new car (2000kms run sedan) till now and have all documents complete but all employees are passing...

Request (Ticket[protected]
OLA is attracting people with its time to time offers but they should see if they are giving back what they have promised. I have taken Cab on Rent and applied Coupon RENTALS which gives me 400 rupees cashback after 48 hours. It has been more than 60 Hours and i haven't got the cashback yet. I have called ola customer care hell a lot times and they say it will take another 48 hours to look into the issue....

Hi,

I took ola cab from vivekananada nagar, banashankari 3rd stage, near big bazar to travel to bangalore international airport on 29th oct, 2016 at 2.30 p. m. the distance shown in google map is 43 kms. the driver govindaraj took the longer route which is 53 kms. also the toll/ parking fee is included in the bill of amount 1156. the driver took additional 120 rupees as toll for return journey on top of 1156 for his return...

I booked ola today that is 2nd nov 11.40 am from my home kodialbial to mudipu infosys. Driver took 20 mins to come to my place. After sitting in the cab i get to know that mudipu is out of coverage. Why did the app first of all let me book the cab? Uber apps don't let us book the cab if the destination is out of coverage. Update your apps and don't waste our time. I want to delete my ola account and so transfer my balance back to my account....

Hello

Driver name rajiv vehical swift dezire tn48aw2355 crn[protected] from chennai maa airport to mahindra world city chingalpet

When destination location submitted before taking ride why did driver agree for drop.

20 mins before destination driver asked me to take another transport firstly early morning or morning secondly deserted place thirdly unknown to a visitor.

The reason...

Hello, today i booked cab from noida to delhi and normally when i used cab from same place them charges 500₹ to 600₹ maximum to max. Today they charged 878₹.
Driver took longest route and he filled cng gas also after we denied him.. When we compliant to ola customer, they said that we sorry for that but charges would be same. And we only give 60₹ back. Instead 300₹ they giving me 60₹ only.
Distance is only - 47.4...

Hi Ola,

I want to register a complain regarding the ride charges. It is very disgraceful that there was no mention of increase in charges while riding the cab. I had checked the fare estimates before riding itself. It showed 200 to 330 but I was charged 544 which is very very very high.
It is really unacceptable to pay such high charge when there was normal traffic n it was not peak hour .
I was charge 300 rs...

I have booked an ola out station trip on 24th october for an one way trip trip to pondicherry from chennai for 25th october 10 am. ola charged 2842 rs. my request is accepted within few minutes. next day on 25th october i received a sms that my ride arrived and waiting. i get ready and called my ola driver at around 10 am as i did not find my ride at the pickup location. ola driver asked for extra money.
Driver asked for 3500 rs and...

Ola money is not accepted by auto drivers twice in two days. The say that ola will not provide them with full amount and the money will be credited late to their accounts. Everytime I need to call ola customer care to get my ola money back. I would have paid cash and ola money will be deducted as well. What sort of service is ola providing. Why I need to call everytime to get my ola money back. Remove ola money option to auto or provide them...

My KRN[protected]
And auto no. RJ20PA7231
How you People can hire these type of absurd driver??? The way he treated us was totally illegal and it really hurt to see such business going around, i will not tolerate this kind of behaviour.
Mine drop point was little near, but that driver took me round the next long route and when i opposed, he reacted in very rude manner, his words were like "tu kya ladki hai jo idhar se...

Dear Sir,
I booked a cab on my friends ola app from Noida to Janakpuri new delhi. After reaching home drivar gave me a inflated bill of 1118 rs for a ride of 41 kms. Bill number is CRN[protected] and travel date is 31 october-2016. details of cab and timings of travel are given
Mini - White WagonR
06:52 PM Sector 50, Noida, Uttar Pradesh, 201304
08:11 PM A2/224, Block A2, Asalatpur Village, Janakpuri, New Delhbr...

I booked ola sedan to reach rly.station from my residance..& ola replied that in next 16 mnts..the cab will approach you..but after 25 mnts..when I talked to driver he answered that he needs another 20 mnts.to reach...and that moment was very shocking for me becoz there was no time to find another cab .. it was very unfair act from ola service.

VIMAL......

Osn[protected]
While booking ride on app for both the osn[protected] and osn[protected], i got message that cancellation fee has been applied and that i should pay rs 127 despite having opted for ola share pass
It was not mentioned for which ride this cancellation fee is being charged for?
When invoice was generated it mentioned convenience fee
Sending a mail to [protected]@olacabs.com has also not helped.
Seems...

So, i was having a flight next morning at 7 so i book ola can 1 day prior so i booked and the ola gave me the cinfirmation and said that details will be shared before 15 min. Of your ride...and what i see in the morning that the text come from ola that sorrt there are no cabs..1 qus. Ola are you nuts? How can you say this at last moment. If there was no cab you should inform at the time we booked it...so now no trust from ola...uber saved...