Ola Cabs / ANI Technologies Complaints & Reviews

Osn[protected]
While booking ride on app for both the osn[protected] and osn[protected], i got message that cancellation fee has been applied and that i should pay rs 127 despite having opted for ola share pass
It was not mentioned for which ride this cancellation fee is being charged for?
When invoice was generated it mentioned convenience fee
Sending a mail to [protected]@olacabs.com has also not helped.
Seems...

So, i was having a flight next morning at 7 so i book ola can 1 day prior so i booked and the ola gave me the cinfirmation and said that details will be shared before 15 min. Of your ride...and what i see in the morning that the text come from ola that sorrt there are no cabs..1 qus. Ola are you nuts? How can you say this at last moment. If there was no cab you should inform at the time we booked it...so now no trust from ola...uber saved...

I have been using ola cabs since long. yesterday, i booked the cab and sureshgiri ([protected]) was supposed to pick me up from my residence in a white indigo gj01dv1508. he refused, saying he will take another 10 minutes. i said, ok but please come. he said, not possible and asked me to cancel the trip. i didn't cancel. please take action, or i will....

Booking on - 29th october, 2016, 08:41 am
Billing - ₹1617
Mini rental•crn[protected]

It was the first hand experience with ola rentals for me. The driver started asking me for 500 rupees to be paid during the trip. I asked the driver if it was okay for me to pay by ola money at the end of the trip. He mentioned that for rentals i needed to pay by cash only. So, i paid the pending amount at the end of the trip...

Hello sir,
I booked ola cab on 28/10/2016 for the pick up at 21:50 and driver called me at 21:38, later after 22:00also cab not came and i called driver he said cancelled and it is cancelled by him. I called customer care to send other cab he also refused. As i was in night time going long distance if he cancelled how we can believe those cab services? If any thing happened who will responsible? I requesting please take necessary...

On october 15th, i booked a ola cab (mini) since sedan is not available in siliguri. and the driver refused to store the luggages with us since it I had few luggages with me. And he refused to give us a ride and he went away . Then another driver of ola came and he told he will load the luggages and also provide us a ride only if i give double fare rate. Since i was alone with my father and it was night time and no other option available...

MANOJKUMAR NICHANI G ([protected]) Auto TN09CB2320 attends pick ups through the Ola app but once money gets deducted from Ola app says he accepts only cash. The entire rode was only for 139rupees but he made me pay 200rupees after creating ba big scene in front of my house. He even kept ringing door bells continuously and creating problems when refused to pay cash initially as Ola money was already deducted. Either remove such people from...

I booked an ola cab from dehradun till dehradun isbt at 8:30 pm. I called the driver to confirm my address and he told me that i have to go with 3 other people. I had a female friend with me so i denied. Then he said we can't go. So i told him that I am gonna complain about him. So he told me to go ahead and complain and he even abused me. This thing was completely disappointing. That driver failed to do his work. His no. Is [protected]...

Hi, Guys,

Good Morning !!

Regret to Inform that You have debited my OLA Money with Rs.50+75=125/- for NO fault of me.

Your first Driver who has confirmed to reach my place has taken over 25 minutes against your committed time of 3 minutes.

The Driver was New to Bangalore City and NOT able to drive efficiently in the Traffic and reach my place to pick-up and I was desperately waiting...

Hi,

The share pass adv (diwali offer) from ola cabs just said "travel any where for flat rs 60". i took the share pass paying rs 99. then i traveled from manyata tech park to shettihalli which would come with in 15kms. and now when the bill came it said that the share pass applies to only first 12 km and they charged me extra amount. this is really a cheating. if the share pass applies to only 12 kms why this clause was not...

I booked 2 cabs for different destination one for lower parel (Ola) & another for dahisar (Uber) on 26/10/20116. But ola driver called me up & ask me there where you want to go then i said dahisar as i got confused between two cabs & i said dahisar, but when cab arrived to the pick-up point my fried sat on the right car which is booked for the lower parel. But the cab driver (Named as firoz shaikh) start arguing & said that the cab is booked...

I booked a cab on 14 oct 2016 vide crn no.[protected] in visakhapatnam, driver name rambabu, driver's mobile[protected], vehicle no. ap31tva0269.
Total amount of the ride was rs.277/- which was deducted from our ola money. but due to non-receipt of yours system sms instantly, the driver asked to pay rs. 277/- and i paid. thereafter i came to know by email and sms the same amount was deducted from my ola money. i conveyed this to the...

Hi
Driver detail:
Name:- anand c
Number:- [protected]
Crn:-[protected]

Yesterday night i booked cab from l&t south city to ramamurthy nagar for my mom who is a senior citizen and my brother. First the driver took them 4 km away from destination and when my mom tried to explain the location. He started threatening her and said that "be keep quite otherwise i leave you on road" and started shouting...

Yesterday was the tenth time the driver had denied duty. The reason being the place where i had to go is the very opposite direction to where he reside.
If drivers cant provide service required they need not be in this profession. They can drive an autorickshaw or taxi in the places where they reside. Females already are late in the evening and such service add to the sad plight they are undergoing. When the passenger books a cab assign...

This evening at around 5pm
I took an auto from bhakthavatchalam nagar first street, adyar, chennai to Mgr Janaki College, R.A.Puram chennai which is just approx 2 kms . But todays bill was 123 rupees and showed 8 kms distance. The usual fare would be around rs.50 to 60.
I regularly travel to that place but todays charge is atrocious

Kindly check and credit the extra amount charged on me and reply at the earliest.br...

Ola driver support team in Chennai is the worst support team I ever seen. Diver app crashes and we are instructed to change our Sim cards which is not related to the compliant we have went for. Do they think that drivers are not educated? and asking them to follow those silly instructions, We reached the support center 4 days in last 7 days but no use. They are not good enough to fix the problem and instructed us to come daily if the problem...

Hi,

I am a resident in bangalore.
Today morning, i booked an ola share cab as usual from indiranagar to alcatel lucent, manyata tech park. with details as below:
Driver pavankumar m (bangalore):owner of white etios liva ka04aa3250 mob no [protected]
I had 2 other passenger companions who got off before me. the driver had a spat with change with one passenger as well, and kept the extra change.
As...

Today i booked ola cab from 23 sector chd to industrial area phase 1 panchkula and ola charged me Rs 257 and said distance was of 20.4 km and ride time 26 min..
First of all i travel daily on this route in my car the distance is not more than 13 km and how can 20.4 km be reached within 26 minutes.

Kindly justify it. Its against Consumer rights...

I am totally unsatisfied with ola services. At first when i requested for cab some driver information was given and he picked me started the trip, but after traveling for about 10km's one more driver's details was sent to me. I was in dilemma and called customer care. For which dumb customer care services mentioned that my previous cab was canceled and new cab is assigned, i will not get bill if i continue in same cab and was asked to change...

As i fuzel sayed, was trying to get business bond with ola as a partner in driving, so as per yours company rules i have submited my cell phone at your branch (andheri branch). well everything was fine until i got my cell phone back. and i realize that there are some unfortunate changes have been done with my personal asset (cell phone) my phone battery have been replaced by some of your representative. i am very upset with the way your company...