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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Bangalore
Bangalore District
Karnataka
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560034

Ola Cabs / ANI Technologies reviews & complaints page 318

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Address:Bangalore, Karnataka, 560093

I booked ola rid from my home to bangalore airport today 16.11.2016 pick up time morning 3.45 am with crn[protected]. Vehicle no. Ka41b2278 driver hemanth gowda. Driver came with the vehicle without enough diesel and requested for payment in cash for filling the diesel. Since there is no alternate at last minute at early morning at 3.45 am, i paid rs. 500 for diesel and rs, 400 after the ride (Total rs.900). The same amount again deducted...
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J
Jeeva Karthik
from Karimnagar, Telangana
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Charged irrelevant fine by ola cabs

Address:Hyderabad, Andhra Pradesh, 500033
Website:www.olacabs.com

Respected honours

I did raise a request for booking a ola cab under prime category in ola app yesterday (15-nov-206) at 10:00 pm. The booking id as per ola record is crn[protected]. I t was mentioned in the app that i would receive the cab within 8 minutes from the time of booking.

When i interacted with the driver, i was informed that he is long away from my location and he would be late. I called to the ola...
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P
PushkarR
from Perumpavur, Kerala
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Cancellation charges crazy

Address:560102

This is ridiculous. This ride was booked by me right at the More mall on the famous Dr Rajkumar Road at Rajaji Nagara. Bangalore.I also spoke with the driver and gave directions while my gps was on to guide the driver. He kept dilly dallying and after 5-10 minutes asked me to cancel booking . He also stopped answering my call thereafter.

Please immediately credit back the cancellation charges because it was the drivers fault.br...
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K
Ksal
from Mumbai, Maharashtra
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Left at unknown place

Address:Mumbai City, Maharashtra, 400072

Ola services are pathetic. I believe, they need to change their location tracker system. Because of what I was left at the solitude place.

I had taken ola share service. And in the middle of the journey driver told your destination has arrived but that place was unknown and solitude.

I tried to put the drop location, but the driver had to drop another person.

These are the safety training given...
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Pushpa Valli
from Mumbai, Maharashtra
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Hadn't returned a parcel left in cab by driver murugan at coimbatore

Address:Coimbatore, Tamil Nadu

Hi
I booked a ola cab on 18.10.2016 in coimbatore. The driver name is murugan and crn is[protected]. The car registration number is tn99d6376. The driver promised to hand over the parcel to me the very next day morning.in the morning, as well i called and he said he will come within 15 minutes. He never turned up and i missed flight and paid rs. 11500 for my new tickets because i was late by 2 minutes at the counter! Till date i had...
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Binodkroy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missed the flight due to cab

Address:Bangalore, Karnataka, 560017
Website:www.olacabs.com

I have booked cab on 3rd Nov at 4:30 PM for airport and cab arrived at 4:35 and i told him to wait for 2 min my family was getting down from second floor, in between the driver cancelled the trip and got automated voice call saying that your trip is cancelled by driver press 1 to book another cab then i pressed 1 to book and another cab cam after 20 mins approx 5:05 PM and i missed the flight because of 10 min late.

If the...
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Address:Ghaziabad, Uttar Pradesh, 201011
Website:OLA Cabs

I want to log complaint against ola driver jagbir. Driver was very rude and cheater. I have made an reservation against crn no.[protected] from bindapur dda flat to new delhi railway station, ajmeri gate side.

Date of booking 11 nov 2016, time of booking 04:56 am. Driver drop my father who is 74 year old at girdhari lal hospital, kamla nagar, ajmeri gate, new delhi and charge amount 250inr.

My wallet of ola money...
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Address:560034
Website:help.olacabs.com/support/main

I was supposed to take a cab to majestic for which i booked a cab from OLA- the worst cab service in the country. Because the driver abandoned the trip mid-way i missed my ongoing ride to the airport and had to take a cab to the airport for which i paid 1600 rupees
This issue is very serious and your attempts at its resolution is pathetic.
Not only was i charged 66 rupees for a distance of 100 metres WHICH I WANT back, I also...
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R
Raj2345
from Mumbai, Maharashtra
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Fraud ola cab drivers

Address:Pune, Maharashtra, 411017
Website:Ola

Yesterday i had a trip with ola cab using there shared cab where the ola cab driver asked me to pay in cash. When the trip is over i paid the cash to driver. At same time ola automatically deduct my money from ola money wallet without any messages.
Such a rubbish cab facility. When i asked them to refund me the money wrongly taken by them the ola customer care told me they are helpless to refund. What a worst cab facility....
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A
Anubhav Bajpayee
from Noida, Uttar Pradesh
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Return cancellation charge 75

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir, i was booked ola cab from iskcon temple new delhi to noida sector 122 but driver (Ramesh kumar, grey colour swift dzire) refused to drive me to the drop destination rudely when he met us at temple gate. And when i booked next cab from that place after cancellation of ramesh kumar ride he was good. So, i want my cancellation money back. Thank you

Regards'
Anubhav bajpayee...
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D
Dr.Anil Pattanaik
from Patna, Bihar
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Non availing the vehicle regarding - vehicle no-od02f7187 at bhubaneswar

Address:751001
Website:OLA cab

Hi,

As my identity my email ID is: [protected]@gmail.com and M-[protected]. I have been using OLA cab as per my requirement for a long time.

Last time on 08/11/2016 at 7.32 PM I called the vehicle No-OD02F7178 (Indigo) Name of the driver -Govinda at Bhubaneswar for local travel. But he deny to come by miss guiding me that MY LOCATION was not showing as per my presence. He repeatedly called me and asked to cancel...
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B
Balwinder Dhiman
from Chandigarh, Chandigarh
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Driver charged money and deducted from my ola account also

Address:Chandigarh, Punjab, 160017
Website:Ola.com

Dear sir,

I have booked a ride from p. u. chandigarh to panchkula on 07 nov 16 at 08:00 p. m. the driver picked up in time and dropped in time. driver asked me rs 183/- for the ride to which i told him that the fare will be deducted from my ola wallet account, but he said that he does not have that fecility. he did not agree and finally i paid 183/-. to my surprise after sometime rs. 183/- also debited to my ola account. kindly...
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K
KallaviGuruprasad
from Ernakulam, Kerala
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Very high unexpected price for ola ride

Address:Bangalore, Karnataka, 560102

Date:[protected]
Ola cab drive in bangalore

Amount: ₹379
Crn[protected]
Customer: sudha guruprasad
=

Complaint:
=

This fare is too high and unexpected. what is fare increase amount?

I booked micro but got a message that it is upgraded free of cost and i got swift car.

Drivet had stopped for diesel. is it also charged to customer?br...
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J
Jagadeson Sugumaran
from Chennai, Tamil Nadu
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Driver/their app chose the longest distance

Address:Chennai, Tamil Nadu
Website:www.olacabs.com

Hello,

I just used ola, when i check the travel distance in google maps it showed only 21 km but ola drove me around 36 km. So i had to pay additional 15 km fare.. They just charged me additional rs. 200. They are cheating the innocent customer who don't know the route. Better don't use this service. Or use public transport.

Note: ola says they are using google maps, but they dont use the shortest distance....
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sunil dhore
from Mumbai, Maharashtra
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Charging extra money by driver

Address:Dehradun, Uttarakhand
Website:ola

I traveled dehradun airport to hotel bassera mussoorie on 06.11.2016 and crn was[protected]. Our ola bill was 1550/- but driver peeyush chouhan has taken 1950/- saying that he has to return empty. I asked him to give the bill of rs.1950/- but he said that it will be updated later in the bill. But the same has not been updated in the bill till date. I am using ola for the long time but never faced this kind of problem since yet. It may hamper...
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V
Vikas Punia
from Gurgaon, Haryana
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Cheating by ola

Address:560055
Website:[email protected]

Hi

Can you please tell me what my complaint was? Are you checking history of Drivers because your drivers can call customer and abused them. I know because I reased that issue also but not get any satisfied answer, now this is second complaint. Your driver took money from me even it’s deducted from my ola money. I didn’t know because my internet was not working. They took i paid them
1. 10Nov, 12:36 AM, Cnr no[protected]...
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R
rakeshnehria
from Kolkata, West Bengal
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Driver charged fare of rs 355/- instead of money deducted from ola money

Address:Kolkata, West Bengal, 700040
Website:OLA Cab

On 06.11.2016, i booked a share ola cab with share osn[protected] from netaji subhash chandra bose int. Airport to ranikuthi, kolkata. Cab wa share white desire tour no. Wb04g0492 with driver named pramod kr. Prajapati. I had ola money in my account, but driver did not show me the status on stopping, and asked for rs 355/-. On my telling that there was ola money in my account, he said that it get deducted only if i had told him at the starting....
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S
subbukal
from Bengaluru, Karnataka
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Excess amount collected by ola cab driver

Address:Bangalore, Karnataka, 600020

I had a ride on ola cab on 8th nov from bengaluru international airport to sheshadripuram - ii main road.
Crn number: crn[protected]. while travelling driver mr nagarjuna had collected rs 120 from me at toll gate towards toll charges. this toll charges were a part of the bill amount rs 536, which was paid by me in full.
This has resulted in payment of rs 120 - toll charges twice to driver nagarjuna.

Please refund...
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Payal Aher
from Pune, Maharashtra
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Driver demanded cash saying ola money is not working.

Address:411011
Website:www.olamoney.com

I was travelling from the Hyderabad Airport to Hi tech city. Due to chaos related to 500 1000note ban, I transferred a sum of 999/- to Ola money for convenience. Upon arrival, the driver demanded cash for the ride to be paid(which was rs 850/-). I told him that the ride pe paid off by ola money and for which he replied Ola money won't work now. He insisted on paying cash. I thought I didn't select the ola money option may be or if I pay in...
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Address:OSN261749583

Dear Team,

I have ride today through shared old cab from Uttam Nagar Delhi to Sec 32 Gurgaon.. My booking no was OSN[protected] and cab no was DL1RTB2107..

Driver asked me to pay through only cash which has i paid to him.. but same amount was also deducted from my Ola money... request to you please support or return to me excess deducted amount..

Amit Bansal
[protected]...
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