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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
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+91 80 6735 0904

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Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 325

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V
vishesh23
from Delhi, Delhi
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Drivers misbehaviour

Drivers name : devender kumar
Car number: dl1rta8043
Osn :[protected]

This driver abused us on the fact that we asked him to leave us on our dropping location. he left us much before our location giving lame excuses, and on telling him that we will complaint, he abused.

This behavior is not acceptable, and from near future we will never take an ola cab and will ask all our friends to do the same,...
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M
muelhaokip
from Delhi, Delhi
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Overcharge by cab driver

Address:New Delhi, Delhi, 110067
Website:www.olacabs.com

This morning on 20th oct 2016 around 3:33 am - 4:01 am we book an ola cab by online for t3 airport from munirka. we three o[censored]s travel from munirka to t3 departure the driver his name... mr karan (prime sedan - white xcent) and his mobile number [protected] has overcharge us while we see only amount rs 209/- by online has charge us rs 480/- when we come to know that he has overcharge us we repeatedly call him again and again even he once...
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B
Balakrishnan Sambathkumar
from Patan, Chhattisgarh
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Money deduction from my ola account automatically. Paid cash to the driver too.

Address:Bangalore, Karnataka
Website:Ola cabs.com

On oct 8 2016 booked a ride through ola from meenambakam airport to chengalpet toll gate. Asked whether can i pay the driver through ola money. Driver was not agreeing. Hence i paid him in cash. As soon as the ride was over and driver left i opened ola. Money got automatically detected. Money deducted : rs. 498. Money that i paid to driver: crn[protected]. Driver name: saravanan k. Vehicle : white indigo, as soon as the money got deducted,...
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M
Mandar Dhumal
from Mumbai, Maharashtra
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Not true to its word

Address:Thane, Maharashtra, 400606
Website:www.olacabs.com

My crn is[protected]. Even after availing a coupon of happy100, i was given asked to pay rs.136. What does "take any ride between 11-5 pm for rs.100 mean?"

Why do give false promises to customer with only half information ads and conditions apply? Please stop this at earliest. We use app based services because of the transparency, pls stick to it....
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Address:560048
Website:Ola Bangalore

Date of incident: 19th oct 2016
Description: my wife had booked ola cabs from hoodi to brookefield and the charge was rs140, but the driver demanded rs 500 additional for the earlier trip cancellation charges - infact those trips were cancelled by the drivers itself and the cabs never even reached our premises but we are forced to pay them additional money....
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A
ashok jakhar
from Delhi, Delhi
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Incentive refundable

Address:New Delhi, Delhi, 110075

Dear sir/Mam

I'm cab driver and I want to say you that I face to huge problem for many time by my incentive refundable actually I had complete 12 ride on 18-10-16 and in the morning I have got the massage that you got the incentive but after some time my incentive had refundable so that I want to know about this and I have talk to Ola customer care but there is no any solution for my refundable incentive so now I deside finally...
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Address:Mumbai City, Maharashtra, 400001
Website:www.olacabs.com

I called ola taxi customer service and was transferred to a dexter c, escalating supervisor who was so rude, he insulted me as a customer and aggravated me instead of being helpful he spoke in loud and wrong tones to a women. He kept insulting my intelligence and when i tild him i don't want to speak with him anymore, and i demanded to speak to someone else, he refused to transfer my call and said he was the most senior person that i could...
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S
Surveena
from Hubli, Karnataka
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Cab not coming nor driver responding to my calls

Address:Bangalore, Karnataka, 560 092

I had bitter experience with Ola cabs services yesterday (17th Oct 2016) for going to Airport from Sahakarnagar.
I had booked first cab at 03.45 AM your CRN number[protected]Mr Raju (tel :[protected]- Vel No. KAAC838304). I tried call him half dozen time to guide him my location he did not respond at all.
The second cab was booked at 03.56AM CRN no.[protected] Mr Nagaraj (tel No. [protected], Vel. No. KA 03AD4189. I also tried...
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H
hari_koripuri
from Bellary, Karnataka
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Excess amount charged

My CRN no is CRN[protected] i have travelled from vizag airport to my residence as iam a Dy.Commissioner Customs Toll is not applied to me and not paid. however, my bill is charged with toll amount kindly return toll amount or adjust in next bill
Base Fare
₹40

Distance Fare for 5.9 km
₹53.1

Ride Time Fare for 27 min
₹27

Total Fare
₹120.1

Taxesbr...
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M
Mo verma
from Patiala, Punjab
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I not cancel booking ... driver Cancel booking

Address:Panchkula, Haryana, 1314009

My self Mohit .. I booked my cab with ola at 2.14 am from zirakpur... my CRN no :[protected]... driver me pardeep... ford Figo PBO1A 5831.. I call driver he was not responding good ... he word me that he is coming ... but he himself cancel the booking ... I not.cancel.. after that I got a call from ola customer care .. they suggest me to wait for new ola.cab.. but I not get any respond ... this was really inconvenience .....
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S
Shyam Mishra1
from Pune, Maharashtra
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Neither sent driver nor inform, they do have not driver

Address:Pune, Maharashtra

I have book the ola cab from pund hadaspar location to pune air port, in noon (booking timing 10/17/2016 2:00 pm) for (travel time 10:30 pm). i have not received any sms or call from ola team then around 10: 30 when i called they said they have assigned me driver pravin ([protected]), when i called driver "i cannot come because my phone is not working". again i called ola office they clealry said they cannot provide cab.

Here...
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D
Dona Basu
from Mumbai, Maharashtra
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Driver cheated and took the money

Address:Ghaziabad, Uttar Pradesh, 201010

I'm a regular customer of OLA and like other day I have booked an OLA cab from Indirapuram to Gurgaon on 13.10.16.After reaching to my destination I asked the driver about the bill, he told me the amount was Rs 694.I asked the driver to deduct the money from my OLA money.He told me since Internet is not working he won't be able to deduct and took the whole amount as cash from me and told me he is going to select some option so that the money...
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N
nikitabanthiya14
from Bengaluru, Karnataka
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Cheated

Address:560076

Hi i was deducted with cancellation charge, i cancelled it because drive phone was not reachable .. u people deducted money my asn number was[protected] .. i want my refund .. please do it .. I even put a ticket on ola . They didnt helped me out . This is not first time happening with me . So many time ola people will talk rude, take more money . They cheat us....
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S
sujoykdas
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Billing issue

Address:122003

I had booked a cab ride from faridabad sector 29 for my parents to terminal 1D. At the drop point, the driver told my parents to pay the fare I.e 570 in cash. They were in a hurry at the drop point so they paid him. However, I had balance in my ola wallet and it was deducted as well. So, I mailed your customer care but the executive is saying that it is against company policy to refund that amount. So, is it my fault that the driver is a...
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T
thiagu56
from Chennai, Tamil Nadu
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Cancellation fees

Address:Chennai, Tamil Nadu, 600073

I am residing at Plot no 11 Balaji Avenue II Chennai 73, Tamil Nadu. I bring to your kind notice about charging me Rs 75/ yesterday by 4 PM when I have not booked cab for any ride. It seems something went wrong. Suddenly by 3 .48 PM yesterday I received a call from a Ola driver that I booked a prime sedan. How can this happen? Please look this matter and remove the cancellation fee from my account. Otherwise I may be forced to register my...
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G
goutham19
from Hyderabad, Telangana
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Paid by cash to driver and ola money deducted

Address:Rangareddy, Andhra Pradesh, 500072
Website:ola money app ola cabs

ON[protected] i paid cash to driver for my destination that is 66 ruppes and i have an ola money 66 ruppes. My ola app money also deducted i asked the customer care they told everything is okay. I dont fight for money but i want justice i payed in cash to driver y my ola money got deducted i want the answer if it is a mistake they refund back to account whats wrong in that i payed in cash....
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M
mithoovidya
from Jaipur, Rajasthan
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Driver related issue Booking no CRN421951194

Address:Allahabad, Uttar Pradesh, 211011
Website:olacab

I booked the cab in choice for ride later and got booking no CRN[protected]. I got message at 6:15 pm on 14/10/2016 that Mr. Shubham Pal is reaching to start point with vehicle no up70ET0806. At my home he refused to go to cheoki railway station and told my brother that I will not go with ola charges and I will take Rs. 500 to that point and soon after I got message for cancellation of trip. At last time my brother forced to pay higher charge...
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R
raavii
from Noida, Uttar Pradesh
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Wrong charges for Toll

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:ola app

CRN[protected]

I had travelled between Sector-2 of Noida to Rajnagar Extension, Ghaziabad on 13.10.2016 and was charged toll of Rs. 200/- . Why? I crossed into Delhi only once.

Base Fare
₹40

Distance Fare

First 20 km
₹120

Last 10.5 km
₹126

Ride Time Fare for 55 min
₹55

Total Fare
₹341
br...
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C
Chandanchatterjee
from Bengaluru, Karnataka
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No control over OLA drivers

Address:400057
Website:www.olacabs.com

I travelled from Panjra Pole(Deonar) to Mumbai domestic Airport on 18th Sept 2016 at 5-26 pm Booking No CRN[protected] by OLA cabs where-in driver was Mr Noor Pasha. While booking estimated fare was shown on my mobile was Rs 180/- only... However, bill raised by the Driver was Rs.404/- because as per view expressed by the driver, he was aware of the correct route to reach Airport.. He pretended that he had seen the Airport itself 1st time on...
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S
SubhraS
from Mumbai, Maharashtra
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No cab even standing on a busy area

Address:Kolkata, West Bengal, 700086
Website:www.olacabs.com

Hi,
I booked an ola share yesterday around 8 pm from my home, located in a bit congested area. As suggested by the cab driver I took an auto rickshow and reached the main road (baghajatin more, kolkata-86). Here comes my trouble and horrible experience with OLA service. I am attaching a screenshot of my rides and that tells the story by itslef. Standing on a busy road with my 60 year old mother and getting text one after another stating...
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