Ola Cabs / ANI Technologies Complaints & Reviews

Money got deducted from wallet after the ride and also on top of that driver also collected that money. When contacted with the OLA help desk they are telling that they dont have any option to revert the additional money collected from the drivers as they are not employed by OLA. What a lame excuse is that ??? So i ended up paying the fare two times.

Also the driver took a long route than the regular one and the fare was also...

I had booked a ola share from kolkata railway station for my home on 08 nov 2016.the app displayed a fair of 76 rs but driver asked me to pay 40 rs extra as parking charge of kolkata railway station.i argued with him but he started shouting on me that he is picking 100 people everyday from kolkata railway station n noone questioned him ever.as m not interested in arguing with him i paid him 40 rs extra, reached home and called ola customer...

I was travelling from Howrah Railway Station (New) to Keshtopur. As per the traffic police rule, each cab driver has to park their car to pick up a customer at this station.

I took an allocated Ola cab from the parking place. While leaving the parking place the driver asked me for parking charge at the exit of the parking area. I gave him Rs: 50/- as usual. This parking charge never included in the fire in earlier rides. br...

I have recharged 250 rs two times today(09.11.2016) at 12.44 pm and 12.50 pm. Amount got debited from my account. But not credited into my account.
I called customer care people. They asked me to take ride and before 10 minutes of completing ride asked me to call. We will help you like that they told. But Finally they did not help me. I got into embarrassed situation. Then Finally I got money from my colleague and paid it. Poor responsibility...

I have 500rs Ola money, but when driver starting the cab, my Ola money 0rs only shown in driver app, so he asked to pay money, so the end of drop I paid 260rs.
End of the drop also I am not getting any amount detected notifications, so only I paid amount.
But my ola money detected 257rs, I called customer care executive, they told can't refund the amount, because few days before they changed policy. With out any intimation...

Booked an Ola share with another pickup from same location -New thippasandra. Once i got in, i shared the OSN number[protected]. He failed to register me which I realized later and instantly he was passing time so that the other booking gets cancelled on its own.

He goes for another booking which is in another location -KG colony in a very lonely area. Once that passenger gets in, the driver decides to tell me to get off the...

I had taken a ride on 05 nov 2016 at 07:18 from palam vihar sector 2 to delhi sarai rohilla.

Total charges were 630/- and i paid rs 630/- to driver in cash as asked by him. But when i put on my internet connection which was off at that time i came to know that rs 600/- had been deducted from my ola account and i had to pay only rs 30/-.

I request you to refund rs 600/- to my account with phone number [protected]...

Booked an ola share cab, called the driver who was about 5 min from where I was. He said he won't be coming this way and asked me to cancel and book a different ola. Cancelled it but got a message saying I'll be charged 25 for next booking. Called the driver and he couldn't do anything.

Any idea how to raise this to ola? Will they do anything about this?...

Sir,

It is to my dismay and frustration that i write this compliant. I travelled by OLA today by Mini-White Micro CRN number[protected], ( i do not have the vehicle number with me and it is not showing in the Your rides list also), and left my residence at sharp 2.22 pm. The Driver FAISAN M did not know the route and he did not have the navigation also. Without knowing the route and without navigation and with my little knowledge...

On Nov 6, 2016, at around 11:35 pm, I boarded an Ola share cab. A co-passenger boarded the cab after 20 odd minutes. Then on began my harrowing experience.

Below is the complaint I sent to Ola to which they have not taken any action.

Today, I had the most harrowing experience in the share cab ride(Share OSN[protected]. My co-passenger - Pooja lit up a cigarette inside the car during the ride. When I asked her...

Sir maine kuch din pahile25/10/2016 ko ola mai mere frnd ke refral gadi attch kiya tha to sir 7days main24 booking hogai fir bhi ola se muje bonus nahi mila hai office main inquiry kiya to wo log bolte hai nahi milega
oar bahut galat tarike se bat karte hai ola main gadi attch karnese pahile bola tha 4000 bonus milega 7 days 20 booking par aur abhi nahi bol rahe hai pls sir i request help me...

Hi this is pradeep from hyderabad.
I book taxi for secunderabad railway station on 8/11/2016 at 5.30am.
i book one day in advance. The taxi driver cal me at 5am and took address.
after 10 mins got automatic call as taxi has been cancelled and ask me to select the option to re-book taxi.I book the taxi again ad they mention your taxi booking has confirmed, with in few mins you will receive sms of driver information. i...

Hello,

This is to bring to your kind notice that me and my family hired OLA Cab on November 4, 2016 from RKPuram Sec-9 to Rohini Sec-6 which is just 21/22 Kms distance. OLA Cabs charged us Rs. 1113/- vide their invoice no. CRN[protected]. And the invoice says, the distance as 40.3 Kms. I request you to take up the matter and rectify this.

regards,

Anuja Varghese...

Hi Team,

I got a mail from OLA on 100% cash back for the ride on 28th Sep 2016, but I got only Rs.50 cash back.
After complaint they responded as "Due to technical issues, the terms and conditions are not shared correctly in mail". So, i asked due to OLA fault, i can't bear the loss.
After a long follow up, one supervisor just called me on 7th Nov 2016 to say that, they can’t do anything on this refund. br...

I had booked a cab in kolkatta on the 6th of sunday 2016 at 17.10 hrs to be dropped to the airport on the 7th of november 2016 at 5.30 am to the airport. Crn no[protected].

Arround 5.17 in the morning i get a msg from ola that no cabs are available, i need to try again.

As we were travelling with the family we had a lot of luggage and when we contacted the hotel travel desk, they said that even they had no cabs....

On 6th nov 16, i booked ola cab from t.Nagar to tambaram. And it was confirmed at 12.09. I called the driver at 12.09, 12.10, and 12.11 but driver declined to pick me. So i cancelled and booked another ola and he picked me at 12.16.

I paid rs.306 [ paid 310 due to no change]. But ola bill mailed to my email was rs.281/ . Ola message at 12.16 says rs.25 cancellation fee . Which was included in the ride without my knowledge....

I booked a cab for my uncle. The fair was Rs 326, but driver charged Rs 350. When I asked my uncle. He told me that he took 350, when I checked my bill it was Rs 326. I called up the driver back. He said I didn't not have change. How can he charge with out asking me or my uncle. When I asked for the remaining balance, he said to come to Rohini sector 11 to take the balance. Why should I go to 3 KM away to take the balance. I want to make...

I booked ola and i left my mobile there in ola cabs and now ola driver is telling me that i don t have the mobile and he also told me that maybe some customer has taken the mobile so first of all i filed an complain of mobile lost the police told me that it will take 1 month approximately they should track my cell on that current day or next day . My father told me that he will not buy me a new cell phone as the phone was too costly and i...

I have booked the cab 7/Nov/2016 at 7 AM from Kogilu cross, BB Road, Yelahanka to BIA (Bangalore International Airport). They have charged me Rs.694/- (six hundread ninty fourrupees) for 19.5KM distance.
It is totally unfair and they are exploiting the customer. I have booked the Micra cab while booking it and i did not get any information on the charges applicable more than double. Usually it should be around Rs.250/- to Rs.350/-...

Hello,
I frequently travel by ola.I have noticed many times that drivers are taking more money than actual charges by not returning changes.this thing now happening everytime whenever I travel by ola. Whenever you travel no matter weather it is day or night they say they do not have change.sometime it is acceptable that driver may not have 10/20 rs change, so we can consider it.but now this became a regular practice for driver to...