Ola Cabs / ANI Technologies Complaints & Reviews

I have booked two ola mini on 24.09.2016 with crn[protected] &[protected] for my travel on 10.10.2016. On 10.10.2016 evening 6.30, i got an reminder that the booking is as per schedule. But not received any car details till the reporting time. So, contacted the customer care, and with my surprise the gentle man said the booking is cancelled.
Please note for that journey, i have paid 4.5 times surge price with uber. Request your proper...

Yesterday I booked the cap from Ola booking ref CRN[protected] from hotel Leela to Old delhi railway station. When I call driver Ashu Mobile no [protected], he confirmed he is outside Hotel leela and he asking where to go. When I told first come, he refuse to come without knowing details where to go. I told him I want to go Old Delhi railway station. He is saying OK, I am coming. To my surprise he did not come inside 10 Minutes, then again...

My OLA account is blocked and no reason has been given. I am a genuine user and have completed over 100 trips/rides (have invoices)
I have emailed and called support over 20 times to give me the reason and unblock my account. They send a standard reply that reason is unknown as system blocks. I have call recordings and emails. They just suggest that I should change my Main number and email to use ola. I can't change my number which...

From the beginning of the Ola share rides there has been many issue that I am facing in my day to day travel. We have a toll in our way that is military area tolls which can be skipped by taking other routes that is of amount 30 bucks. What Ola say is that drivers have to follow the route given by them. Why the passengers have to pay the toll then. We are not suggesting them to take this route.!!! Earlier customer care said they will refund...

I travel from srirampur to nagasandra metro station i left my bag with documents and electronic gadgets in ola taxi braring no. K a o3 ad 3897
Within half an hour we left from taxi we know we left our bag in the same taxi we called the driver he is not responsing properly we keep on try ola customer care nobody will there attened the calls we don't know what will we do....

I had booked an overstation cab on 18th august in pune and the driver charged extra 1000 rs. It was accepted by the driver and authorities and assured of refund multiple times last recieved mail on 22nd aug. Do we customers are fool ki yahi apne paise hi bheek mangte rahe... Its been so long and no refund has been initiated and i remembered this instance when i had to book a cab today.
I will keep on taking actions now on till the...

I have faced this incident a number of times in bengaluru, where the autorikshaws associated with ola cabs, used to decline the trip, even when they were near by my location.
I have seen literally an auto driver using his phone app to decline my trip.
The last incident i had was on 7th october 2016, where i had to leave in an emergency, and all i could do is to see ola autos declining my offers and finally had to get a normal...

Booked ola cabs in patiala/punjab in advance for taking a patient to hospital 1 day in advance.
we should be given a preference since we informed in advance. But sadly cabs are cancelled at last minute.
when we have doctors appointment scheduled.
How pathetic can ola be ?
Feel like slapping the owner.
CRN[protected]

Nonsense .
They are exploiting people.
Strict action should be...

I had booked a cab on 12th night at 9:30 from Thanisandra to Hennur, Bangalore. We called the driver and he asked for booking number which was provided but he never showed up to pick us up. Not only that, i got a mail from Ola thanking me for the ride I had taken which never happened. I was waiting there with my daughter till 9:50pm before taking an other ride. This is totally unacceptable keeping in view the safety concerns we have in the...

Booking crn[protected], vehicle no tn 22 cq 6379 silver indica, driver name loganathan. wife booked cab at 5.45pm from pammal, chennai for dropping her mother and sisters back to chennai railway station on their maiden visit. driver came with another passenger saying he is dropping him at 0.5km. instead went via koiembedu dropping the other passenger causing my in laws miss their train to kerala. after reaching station he locked the veh not...

I had booked an OLA car on 23.09.2016 CRN[protected] driver Yashwant ([protected]) White Indica MH12KN 0834.and was surprised by the sheer arrogance and ignorance of the driver. He did not know the meaning of the CRN .When i showed to him that he was not putting the number correctly he was down right rude and asked me to leave the cab immediately. I thought OLA drivers were courteous and well informed about their systems .But unfortunately...

I have to say this in highly disappointment that the service that Ola provides is really horrible and completely unsatisfactory. Last day I wasted almost 1 hour in booking the cab to travel from Nangloi to Jamia Nagar. I made atleast 30 calls to 5 different drivers which I booked the cab of. 3 of them(Pawan phone no. [protected], Aadesh phone no. [protected] and Sandeep phone no. [protected]) denied the service immediately. 1 of them dint picked...

I had applied for ola cab to take me to suburb bus stand at 5pm. I got driver details aa manju [protected] at 4:45pm. I called him but he refused to come as he was far away. He even refused to inform ola that he cannot go and that they must arrange another cab for me. After a lot of trouble i was somehow able to reach bus stop on time. How can we trust ola if they appoint such careless drivers?...

Beware of olacabs and ola money!!!
Had a terrible experience today with ola cab and ola money. had booked a ride for my parents to the delhi airport on 1/10/16.. the driver (prince: white amaze dl1rta5294) charged the full amount rs 488 from my father and at the same time the amount present in my ola money account (rs 425) also got deducted. i called up their support centre and the lady bluntly told that it was my fault and the money...

This issue is regularly happening in all ola rides.in a route where the singe toll charges are applicable, ola charges twice the amount for it and customer care is not responsible for refunding even after bringing this complaint.

When i tried validating all my invoices, the same was done for every bills. When cross checked with other customer rides the same was done. This is biggest cheating where customers will not notice...

I books a can like around 4:30 for 6:25 and received a text of sharing driver details 15 min befor the ride. And i waited for almost 6:20 for the message and did not recived any message not a single message even of apology that we'll not be provided with the cab, my main problem is that if they are unable to reach then they shluld inform is before the time. And after calling coustmer care they said you can make an immediate booking i mean...

I booked a cab last night for today morning to go to railway station {crn no.[protected] and drivers mobile no.[protected]} he called me up 10 mins before reaching my to confirm drop location. I told him i want go city railway station he cancelled the booking this is ridiculuce if this thing happens again i won't prefer using your service. You people do need to solve this issue...

Dear concern,

I booked cab from your app on 08th Oct. 2016.CRN no. Is[protected].

I recharge/top up my ola money after book the cab but due to your server problem I not receive ola money till my trip end. And not show balance in ola money.

And in your driver app also show pay by cash. And I pay cash to driver as per invoice.

Kindly doneedful for refund same.

My mobile...

Yesterday in the morning i tried to take the ola auto service. Which i thought would be convenient for me. As i wanted to go for the prayer service. I booked the auto at 9:17 am. Got a confirmation of driver coming to the destination (Arvind kumar - auto - dl1rm 6765). However when i called him. He said that he has cancelled the booking. So check the message. So i again booked an auto at 9:20 am and got a response that auto is coming (Dhoom...

Ola,
This email is a general feedback to you. The service Ola provides these days are pathetic. I was a loyal customer to you. Ola services was amazing in the beginning. But now, the services provided are BS.
I have various points to complain to you about.
1) This has happened to me for the 4th time and on Oct 8th 2016 again at the airport. Every time it is the same case. I book a cab, driver calls me knows my destination...