Ola Cabs / ANI Technologies Complaints & Reviews

Driver Name : Devan
Driver Phone number : [protected]
Car Type : Swift Dzire
Number : KA 01AF 6721
CRN :[protected]
Booking Date : October 1st 2016
Booking Time : 8:18 PM
Distance to be traveled : Koramangala to Kamanahalli

Soon after getting the driver information, immediately called the Devan after a minute and got the response that Devan would arrive at the location in 2-5 minutes.br...

I had to travel abroad and my flight was at 4:30 AM. I booked OLA cab and I wanted the cab to come to my house at about 00:30 Hrs. The booking was accepted and I received a message that just 15 minutes before I would get the details. I feel strongly in such cases where the availability of transport at late hours should be decided well in advance so as to give comfort to the person. Just in case the details are not received, imagine the plight...

Today early morning around 1:30 a.m., I booked an Ola cab. The cab did not turn even after a reasonable time. When I called the driver couple of times he did not pick up. After some time I got a message the driver tried me.

Again I booked the cab. The vehicle picked us and after driving 100 meters or so, the driver said that he has got another assignment and droped us in the middle and demanded Rs.100/-

With...

CR no. OSN21681211
I had a pickup from Pune railway station and had to be dropped to aundh.. the driver picked up another customer from kalyani nagar who had a drop at wagholi completely opposite to the direction I had to go. The customer care tells me to go to wagholi which is an hour away from my place and come back which is complete waste of time and also refuses to refund my money along with absolutely harsh and ununderstanding...

I have booked an OLA cab from Hotel Novatel Juhu to Ghatkopar Cab reg no. MH01AM2394 Driver Mo. No. & Name is [protected] Mr.Ganesh Kumar Choudhary. Cab's Condition was very poor & driver was driving very rash. I have told him to drive slowly & well he replied with abusive language.
I wll make complaint in police station against him. Strictly take action against him & inform me. My personal cell no. is [protected].
Don't appoint...

I booked a cab at night and got a confirmation message that driver details will be sent 15 mins prior to my booked time...but neither a message nor any call from ola. Aa it was an early morning train and I was about to miss it due to OLA. sorry to say this is second time.first time they showed the courtesy to at least send a message of cancellation...but that too on time...and I was not left with any time to book any one else......

After a lot of cancellations and unpicked calls, I somehow managed to get an Ola Cab from Bandra to Kharghar, Navi Mumbai.
The driver told me initially that he was sleepy on which I asked him to be reconsider driving, I was fine with canceling the cab right there. It was already past 12 midnight.
On his reassurance, we continued the journey.

After a while he asked me guide him for d route. Not acquainted with...

I booked an OLA on[protected] with CRN[protected] for 03.20 AM. I have been informed about the assigned vihicle as 'Grey Ertiga MH03BC5957 with driver "IMRAN' mobile No. [protected] at 03.05 AM on[protected].
I made phone call to driver's mobile no as given above for six times in between 03.19 to 03.36 AM on[protected]; The call was not picked up.
At 3.39 AM on[protected] I have been informed through SMS that my booking has been...

My wife wanted to withdraw money from her card after a long time for depositing in RD account, however the transaction was declined on 29/09/2016 while we wanted to withdraw the money. On 30/9/2016 at 12.59 pm I got a call from [protected] referring himself as an SBI agent, saying that my wife’s card is blocked and to activate I have to follow the following procedure. I was surprised how a person comes to know my wife’s card is blocked...

We booked an ola cab in pune. first he gave a miscall then we called back, he asked for drop location.The driver's name is Amol of vehicle White Vista MH25T092, he was speaking rudely and refused to drop us.Then when we asked to cancel the trip.he became angry and started to abuse us.
After that he called back several times from [protected] and threathened us to come back. We were scared as this was a new place....

Today a cab was booked [Booking No. CRN[protected]] at normal rate at 11.24 AM and it charges Rs.134.00 to reach the destination at 3.7km apart hardly in 20 mins. As per the terms and conditions, so far we know for mini cab if the distance is within 4 km the chargeable amount is Rs.99.00 (approx.) - but the amount for Rs.134.00 is not acceptable for 3.7 km, as there were no sufficient traffic jam also. I am interested to know the reason for...

I had to catch a train at 6am. Booked a cab for 5am through app, the night before. Got driver details 15mins before at 4:45am. Driver calls and asks for directions. He asks where we are going. I said railway station. After few minutes, i get a message, that I cancelled the cab. So i try again, i get another driver and the same thing happens again, once i say the destination. Now i am already late and really need a cab urgently. So i try again,...

Here is the post on their facebook page and from mails which is self explantory. My family with our two 10 month kids suffered because of their inhuman service:

Ola! You ruined our family's happy day yesterday! Thanks to your defective app and amplified by your MOST UNFRIENDLY and LIPSERVICE sake CUSTOMER SERVICE, you put our entire family through enough tension. My family almost missed the flight...thanks for your concept...

It sounds extremely disappointing to know that Ola is not able to provide me the exact reason for blocking my account. I took a ride this morning. The driver arrived 20 mins late when he said he will arrive in 5 mins. I reached my office 20 mins late due to this. Still I havent complained on this. On top of that when I wanted to book another ride this afternoon, I suddenly come to know that my account has been blocked.

It...

To all cab users,
I would like to share my horrible experience with ola cabs. My bad experience would help other cab users to be aware that it is too risky to rely on ola cabs during early morning hours. The drivers either sleep after accepting the cab bookings or they are not aware of the bookings or they cancel the trip. Ola management can reach out to me if they want to disagree my statement. I have facts.

I have...

We were not able to reach driver on phone. His phone was coming switched off. No sms was received or message was received that ride has arrived. 15 min later after a fresh booking was made to go to the doctor the driver called to say he has arrived.

Please refund rs50 cancelation charge for the 2nd booking as we were left with no choice but to book a new ride to go to the doctor as the first driver was not available on phone...

Firstly i have been given to understand that 4 passengers can be accommodated in ola share, which was 3 earlier. Secondly today i travelled in wagon r which is a small vehicle, i booked for 2 passengers, however on boarding i realized there were 2 men already in the car, how can we be seated behind? It was squeezy and extremely uncomfortable. On calling the ola call centre, i am given a response that i should avail an mini or micro as in...

Crn[protected]
The charges cancelled for ola is not acceptable since driver not responded even after 10 mts, self didn't get confirmation massage. So self booked another taxi. Reason also mentioned in the cancelation request.

Not at all accepted.

If ola does like this again with out our concurrence we will take up to court.

Regards

M. Jawahar...

I travelled today from Kengeri to bommanhalli Bangalore morning and I wasn't asked to pay any toll like 5 previous ola rides. Evening I came back from bommanhalli to Kengeri and I was asked to pay toll. The driver already asked for Rs 100 for toll saying that he'll give once my ola ride is over. However, when the ride was over, the driver said that toll is to be paid by me. He contacted a executive and gave the call to me.. the executive...

I am book ola cab rajghat to sonia vihar ... my phone cahrging too ola cab sundly my station coming and i am not pick my phone in cab .. 10 mint after calling driver .. driver say i am coming your phone plz wait .. ok 20 mint after calling driver say .. mere pass apka phone nhii h.. mene custumer deal kr liye the ..me wha chla gya ... driver say lie .. plzzz help me and driver not pick my phone ... plzz help us ola cab no ..up16dt 1518 and...