Ola Cabs / ANI Technologies Complaints & Reviews

Dear ola,
I am interested about be a partner of your amazing company and i attached me car with your company but the staff working here at nagpur city they behave with their partners like a slave .they do whatever they want .they take their lunche time as long as they want and the people comes to them daily waits 2 to 3 hours for their issues.this beahviour with us is really not acceptable.we respect your company and we respect our...

There is nothing more pathetic than booking an ola cab. Driver has every right to cancel the cab on his own wish without even notifying the customer. Horrible service. Also ola follows awesome technology that even the ongoing cab ride can get cancelled automatically if there is any sudden glitch in network connectivity occurs in the driver's device. So everyone needs to have a backup plan in hand while booking ola cab in emergency....

Dear OLA,

I am Varun from new delhi Recently I moved in Jaipur city and now mostly I used ola sharing, till now I have minimum 17 drive with ola. Today I booked ola sharing from bani park to ajmer road, then suddenly driver stoped the car in mid point on the way, and said he can't ran his car on wrong side and when I told to him I m used cab on daily basis then he said 'Bhenchod Mai kya karu Gadi se Utar or nikal yaha se'....

I have been a regular customer of ola for past 4-5 months. Yesterday i bought ola share coupons wherein there is a flat charge of rs 50/- for rides upto 15 kms.

I daily use ola for commuting to and fro from my home to office and via versa.

Yesterday i. E 3rd october 2016, i used ola from home to office at 10.32 a. M. Vide osn 21131097 and in evening from office to home vide osn[protected] at 7.40 p. M.
br...

On 03-Oct-2016 i had booked OLA CAB from Jayanagar (My Home) to International Airport (Bengaluru) from Mobile App.On the way there is Toll Gate, where normally toll fee is collected where coming back to your home from Airport. In OLA Bill, for me, they have collected Toll Fee for a journey towards airport.

When i checked with OLA Customer care, they are saying its as per the company rule and as driver has to return without...

Hi, i have booked ola cab on 01.10.2016 using my wife mobile, vide crn[protected], vehicle no ka15a0345 and driver name jagadeesha, his contact no [protected]. we have waited for 30 mins, but the driver not reached the location, we called him several times, every time he use to say just 3 mins, at the end he requested us to share crn last 4 digits, then on he was not picking our call and did not reach the location. we have informed him that...

I had hired a cab from new ballygunge to prantik palli
My drop location was showing navigation wise ahead of my actual destination which was inside a lane
That stubborn driver refused to take me in that lane n pursued on the incorrect navigation en route
This kind of obstinate behaviour is not at all desirable
And i would take this complaint to a much higher level
Driver name - kesto bahadur c
Driver...

I have been using Ola for last 2 years regularly for commutw to and feo office. Recently my account was blocked by Ola. The rrason they give is read terms and conditions. There is no clause that has been violated. Have several times requestd them to tell me which clause they feel is not taken care of and they are not ready to give those reasons. Thwy are just saying get one more mobile numner and rmail id created and start using again. Why...

On 03/10/2016 I booked a mini car on ola cabs app in my mobile, I traveled only for 4 minutes 0.9 km, I was shocked when got 112 rupees charges.I called to ola cab for this but customer care executive said me that mini cab charges are 100 rupees for first 4km.in India government approved taxi meters starts from 37.5 rupees, how can ola cab charges 100 rupees ? Even they sent me maruti wagon R car. I had to paid 112 rupees for 4 minutes rides.there...

Ola has one of the worst customer care service, am using Ola from past two years, with account id [protected]@gmail.com, since past two days Ola app displays that my account is blocked, I am unable to get a precise answer or the reason for suspension. Neither Ola support on mail or on phone are able to answer. This is disgusting, My usage is about 15 trips per month and this is pathetic service and attitude of Ola towards customers, how could...

I was using ola cab service for the first time on 3 oct 2016 as i wanted to go from kirby place to dwarka with a friend who had just come from hyderabad. Highly disappointing and disgusting experience i had in my life.
I booked ola cab... The first time the driver said that his cab is not having enough cng. I again booked the ola cab... This time the driver's mobile was switched off but patiently i tried his no. For some 30 min......

On 01.10.2016 i booked a taxi from new delhi railway station to nangloi delhi. I received a sms driver rakesh kumar ([protected]) hp01u0405 osn[protected] at 11.27 pm is on the way. But he did not reached at the spot. I called him telephonically to go to my destination. He abused me (I have recording). After some time he called me telephonically and again and again abused me continuously....

Hi,

I made a ola booking on 24th septmeber to go to pune railway station but the driver refused saying he wont go to station as auto drivers are not allowing ola cab nearby. Then he cancelled the ride.

In that case why am i being charged rs 25 inr for cancellation charge.
Because the cancellation was made by driver and not me. Please help me on this....

It sounds extremely disappointing to know that Ola is not able to provide me the exact reason for blocking my account. I took a friday morning for airport. but on saturday when I wanted to book another ride, I suddenly come to know that my account has been blocked.

It doesnt make sense when I have not violated any one of the OLA policy without giving the exact reason.

I mailed them asking a detailed explanation...

My name is jayaprakash, mobile number : [protected]. On 29th september i booked cab from chennai airport. Once my trip got confirmed, i called up driver and driver denied service as he wants to take some other route pickup. Then i cancelled and rebooked ola cab. I noticed that rs75 was deducted from me as cancellation charge. Crn[protected], driver name chandran. Inspite of raising complaint to ola[protected], no action was taken....

I would like to raise a complain CRN reference - CRN[protected].
I had clearly told the driver over phone that my destination was Chennai Central.Moreover I mentioned that I had to go towards Tidal park so that he doesn't come to the other side of the road.

After starting the ride the driver tells he won't go an inch ahead of tidal park and denied duty and stopped us at National Institute of Fashion Technology, Chennai.br...

Hi, i have booked an ola cab from hennur to huskur gate at 8.45pm. The cab arrived and driver name is kiran and vehicle no.KA 04 AA 2144 the driver was doing rowdism and askd us ro get down in roopena agrahara and when my dad refused to give money because he didnt reach us to the designation and he said that he will close the trip and asked for money which is 270 bt me and my dad refused to give money after that he took my dad phone and when...

Hi,
I had a Ola ride on 1-oct-2016.After the ride in the drivers mobile generated bill was 315 ₹ and I had to pay the same.When I received the bill it showed bill amount 182₹ and cash paid 315₹.Now I dont understand why that extra money was charged and how to get it back.This is how this kind of organization is harassing common people and earning huge black money.Although government is trying to moderate market of black money...

Driver Name : Devan
Driver Phone number : [protected]
Car Type : Swift Dzire
Number : KA 01AF 6721
CRN :[protected]
Booking Date : October 1st 2016
Booking Time : 8:18 PM
Distance to be traveled : Koramangala to Kamanahalli

Soon after getting the driver information, immediately called the Devan after a minute and got the response that Devan would arrive at the location in 2-5 minutes.br...

I had to travel abroad and my flight was at 4:30 AM. I booked OLA cab and I wanted the cab to come to my house at about 00:30 Hrs. The booking was accepted and I received a message that just 15 minutes before I would get the details. I feel strongly in such cases where the availability of transport at late hours should be decided well in advance so as to give comfort to the person. Just in case the details are not received, imagine the plight...