Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Last updated May 7, 2024
Complaints 9457
Resolved
239
Unresolved
9218
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ola Cabs / ANI Technologies
Customer Service Contacts

Ola Cabs / ANI Technologies Phone Numbers

Phone
+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
Fax
+91 80 6735 0904

Ola Cabs / ANI Technologies Website

Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 369

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pinkle NS
from Vadodara, Gujarat
Report
Copy

Charged too higher amount 3 times

Address:Pune, Maharashtra, 411045
Website:www.consumercomplaints.in

Pinkle shah
Jun 1, 9:15 pm

Team ola, i had a word with mr. Anand & later his floor supervisor mr. Akbar, please note i being a regular customer faced a real bad experience with you guys, i am really disappointed as you guys charged me real high amount, for my trip from baner to model colony it just charges 120 rs or at the max 150 rs but what is rs 500, is this justified, please note i had booked a cab before & got the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhay1910
from Patna, Bihar
Report
Copy

Driver cheated! Ola money debited without a ride

This fellow named Sheikh Asif([protected]) KNR[protected] debited Rs 26 from my ola money without giving me a ride.I booked Ola auto from him.I didnt even got down from my apartment complex to the street and I got a message that ola money have been debited.this is the first time I got cheated by ola.I filed a complaint to ola TICKET-8620873 and awaiting for their response.till then I am better with uber....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
taara
from Chandigarh, Chandigarh
Report
Copy

Flight missed because of ola cab

Address:560034
Website:www.olacabs.com

I booked a cab from baltana (punjab) to chandigarh airport in the morning which is hardly 20 minute drive far from the place I was staying .But your company is hiring such drivers who does not know the correct route .After some time I realized that we are going in a wrong directions so I told him the route.But it was all wasted as your driver took such a long time that my flight got missed.So tell me who is responsible of my monetary loss.As...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khan Gazala
Report
Copy

Fare is not justified

Address:411019

We had called your cab on 5th june 2016 at 10.45 the pick point was nanapeth pune to shahunagar chinchwad pune appx 21.18km .What is Peak Pricing which is 539 not able to understand Ride time fare 38.18 Kindly explain this is not at all acceptable . We always choose a service is reasonable you people have cheated us we will not accept this u would have informed prior that these are the charges we would have cancelled your service.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700053

30.05.16 / kolkata. [ journey from new alipore, j. R. Road to ramrajatala, kalpana clinic ]

Paid more amount than normal as the journey had to be covered by two separate ola cabs. The first car broke down near command hospital, alipore, kolkata with a bill of rs 91/ 1715 hrs / crn[protected].[ car no : wb05 3700 / white beat, driver : surajit ].
Had to book a second cab under compulsion - for which the first name and number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vitthal H M
from Bengaluru, Karnataka
Report
Copy

Driver denied service

Address:Bangalore Urban, Karnataka, 560092
Website:www.olacabs.com

I have pre booked cab on 5th June-16 (Booking Ref[protected] and pickup date was 6th-June-16 @ 4.35 AM, 10 min before pickup time I got call from driver and he asked what is drop location is it Airport? I said no it's railway station and he said ok & disconnected. After 15 min I called driver and he said he has cancelled the booking and I have not received any sms, it saw 5 am and I was getting late, again I booked cab and got driver details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jen12
from Mumbai, Maharashtra
Report
Copy

Driver not having knowledge of location

Address:Mumbai City, Maharashtra, 400102

I have a complaint to make. The cab driver who was a young guy as compared to his photo received with the contact, was not knowing any location in Mumbai. He told me he was from Thane and that he needs direction. I told him I am new to Mumbai and do not know how to reach there. Tried logging in the destination directions, unfortunately, on road I had no internet connection. I told him to drop me off after boarding for 2 minutes. You can check...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranganathan Narasimhan
from Hyderabad, Telangana
Report
Copy

Not picking up by driver

Website:Olacabs

On 4-6-16 I booked olacab in Bangalore for 9pm ride from brigade metropolis though driver no was given he did not pick the phone.i got a message he was waiting aga iin e did not pick my call. Later I got message to my no.[protected] that I have completed my ride Because of this I was put to lot of inconvenience.
Driver name Patmos
Ka31B7323
Pl also restore my blocked email I'd [protected]@yahoo.com
Regards
N.Ranganathan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satyawan raw
from Mumbai, Maharashtra
Report
Copy

Doing fraud

Address:Gurgaon, Haryana, 122001

Hi Dear,

yesterday i was booked ola cab after few mints i got msg ur ride has been start when i try to call driver he can not pick my call after then i was book again ride 2nd cab driver also did same this he also start my ride without any my permission ola is doing fraud i didn't taken any ride they sent me two ride invoice plz take action and find below mention ride details Olacabs Invoice for CRN[protected] CRN[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vini199011
from Mumbai, Maharashtra
Report
Copy

Driver extremely rude, threatened me and cheated!!!

Address:411033
Website:ola

I booked a ola cab, driver name pradeep torbol came for the pickup. It was a round trip... But while returning he said that he wanted to go home and said he will be logging out. He said he'll drop me at my place and whatever the bill comes while he logged out mid way from my home which was 116 inr he asked me to pay that amount when we reach at my place... But when we reach he said to pay 216 inr instead of 116 inr otherwise he will not drop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naishal_patel
from Mumbai, Maharashtra
Report
Copy

Unfair fare charges

Address:Mumbai City, Maharashtra, 400077

I had booked Ola Micro from Thane to Ghatkopar and got a sedan at my doorstep I confirmed with the driver whether its a micro or mini or sedan. He said its micro and you will be charged respectively for the same. When I reached me destination I was charged Mini charges I do not understand this and had to argue with him for 30 mins. Then he was nervous and said if you do not pay money will be deducted from my pay. Please do not pay less. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700024
Website:ola

Dear team,

Today had a traumatic experience while reaching destination, hence want to lodge serious complaint against the fellow cab driver mr. Md hussain ([protected]) cab details : wb-04g6280. Was bound to get off prior to the assigned destination due to the associated threat by the cab driver calling local goons,

Is it the cab driver's responsibility to teach moral science and instruct the passengers as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepika Mohapatra
from Kolkata, West Bengal
Report
Copy

Charged extra money

Address:Khordha, Odisha, 751004

Dear sir/ madam
I am Deepika Mohapatra a regular customer of your ola cab. I was travelling vanivihar, Bhubaneswar to nuapada, Cuttack in mini ola cab 30 mins ago. I tried the customer care number but did not work
.
The base fair of first 4 km of mini cab is 65 rupees shown in ola apps but you charged me 165 rupees for this trip. So i am very disappointed on your service. I want to know Why u charged me extra 100 rupees...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil rambilas gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior by driver

Address:+91

I have booked ola at round 3:00 pm on[protected] and one call I have received from driver mr jung singh stated that I have reached at your navigating location which is inadvertently showing only round 200 meter away from my house, all of a sudden he angried at me and told me your pick location is not showing wrong and misbehaving with me over telephone. When I told him my original location, he came there and shouted at me and my wife without...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prithadutt
from Gurgaon, Haryana
Report
Copy

Overcharged fare

Address:New Delhi, Delhi, 110019
Website:Www.ola.com

Booked an Ola Micro from Alaknanda, New Delhi to Hauz Khas Village. While booking it showed low peak pricing . To my surprise when I finished the journey the fare was of a Mini and peak pricing charges were applied ! What should normally range between Rs 102 to Rs 120 on a Micro and even on a Mini was Rs 188 !!

I am an Ola customer for long and this kind of overcharging has happened earlier too. This time I am really angry...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sancheeta
from Pune, Maharashtra
Report
Copy

Complaint for ola auto service

Address:Pune, Maharashtra, 411020

I had booked an ola auto. I received the booking details and called the auto driver dattu kurhade (Mob no - [protected]). He refused to come for pick up as he did not want to go that location and the distance was too short.

When i said that i would log a complaint, he had the atrocity to say go ahead and log.

Not sure if ola management will do anything about it, but i thought i should let the consumers know about...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chaya Sharma
from Mumbai, Maharashtra
Report
Copy

Fare price

Address:400705
Website:www.olacabs.com

ON 3RD JUNE ola cab was booked for vasai but info get by driver that v only have permission to go till bhayender. so we told take sum extra 100-200 rs but drop us till vasai . driver gets ready. he charged us of rws 1400rs. aftr 2 days got an sms tht thank u travelling wit us ur price for travelling is of rs 541. driver name is mohd shakeel his contact no. is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Namburi
from Mumbai, Maharashtra
Report
Copy

Driver not turning up switching off mobile

Address:411008

I had advance booked a cab for this morning at 5 am for going to pune station.

I get the following message at 04.51

Rahul shinde ([protected]) has arrived and is waiting at your location.

I check and discover that no cab in sight.

When i call the driver he asks me "what time do you have to go. When i inform him that the cab was booked for 5 am and i have to board a train etd 5.50...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priti Maurya
from Mumbai, Maharashtra
Report
Copy

Unprofessional employees (driver)

Address:Mumbai City, Maharashtra, 400078
Website:Ola

I have booked ola prime today 4 june, 2016 around 21:17pm from niar hospital, agripada to perubaug (goregaon-e).
Booking was complete and i got conformation msg that driver ANAND is on the way to your location in a white Swift Dzire MH01BT6748.
Soon i contact him since it was an emergency ..as we were waiting out with patient...
Imagine what your driver respnded."I cannot come, I am tired."(21:20pm)
I requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jacky Sat
from Delhi, Delhi
Report
Copy

Ola money paid from my account without taking ride

Address:122017
Website:www.OLA.com

Team,

Can anyone share the reason who has taken this ride!

This is not first time i am getting such like an mail, however cab is not taken from my end but i got the bill

Highlighted one is –ola money paid without taking ride then what is the purpose for ola money

And also i booked the cab the person name is nartotam ([protected])#dl1yc9097 and also had words with them for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy