Ola Cabs / ANI Technologies Complaints & Reviews

Hi I have booked a Cab thru Ola Cab and when I called him he didnt took the phone. after 5 mins of booking i reieved msg that money was deducte113 rps from OldMoney. Asking feedback of my ride while I was waiting for the cab. Amount was charged without any ride. Booking CRN[protected]
Cab Micra HR61c5081
Driver Mahender .he initially did not received calls later said I took ride on ur booking which is lie. When I inquired and...

I booked ola cab for trip from my home at sanjaynagar to tata silk farm. The driver did not turn up. His phone was continuously switched off as a result of which i could not contact him. To add insult to the injury i received a message from ola thanking me for my imaginary trip to a wrong destination, vidyaranyapura and wrongly debiting my account with rs.146/-....

My ola booking from bangalore airport on 7th may 2016 at 2.45 am waz ck cir. Ed with following details -
Crn[protected] driver srinivasa ([protected]), etios ka03ac8626 is waiting to have you on board.
Pickup from: ola parking - near cafe coffee day

The driver even called me and by the time we could reach the pick up point the above driver cancelled the trip and had left. I had 2 ladies with me, my sister and...

I hired an ola micro yesterday at around 11 pm. No call from driver to ask pickup point. When I called, driver was not reachable. When finally he picked up the call, he very rudely denied service although the cab was within the allowed circumference of the pickup point. If he couldn't take the ride why did he even accept it in the first place? Especially frustrating at such late hours when cabs are minimal and also at peak pricing. He didn't...

Today the 6th may. I was travelng with my husband and cousins we were five o[censored]s including child. We kept trying the ola app and the micro and mini kept showing 2x higher rate. We then decided to book a prime. We were supposed to get a white innova. Timw was 10. 45 pm at adyar sangeetha. First all drivers were refusing. We kept tryng still. One driver of innova refused the service and cancelld the booking also the sedan driver od swit dezire...

I had booked a cab at 6pm on 30th april for a car to be sent at 4 a.M. On sunday, 1st may . I had a flight to kolkata and needed to leave at 4 a.M. From sec 29, noida. I got a confirmation sms from ola, saying the cab would be there.But the cab did not come. On calling customercare at delhi today, all i got was a simple sorry from a person, saif, at the other end. Now if this happens at 4 a.M. In the morning, what is a person to do.With great...

Transaction no. - crn[protected]
Cab driver - manju n
Cab - silver etios
Date - 30th april 2016

Complaint - 1. The driver did not explain if he could continue with the same ride with a stop of 5 min in between. I told him all your drivers do that, to which replied rudely, that " please go ahead and complain who ever".
2. I got down from the car at this rude behaviour, the driver did not stop the...

Sir,
Yesterday ( 9 pm ) i booked three times for a ride from royapetta to mathur.But all the three drivers were saying we can't come for such a long ride at night time for their personal issues and forcefully insisting us to cancel the ride.If this is a usual issue why are you making us to suffer in the night and more than 30 min we wasted for expecting your cab.None of the drivers were waited for us.They waited only to make us to...

I booked ola cab from gurgaon to new delhi railway station on 6th may 2016 at 8.40 am. The cab number and driver details were sent on sms and the driver also contacted telling that within 2 minutes he will be arriving. The taxi hasn't arrived even after 30 mins; during the period the driver told couple of times he is arriving and after that he started cutting the call. After some time the sms came came from ola that they cancelled the booking...

Today evening around 8:30pm in chennai, i booked an ola micro to take me from one end of the city to another (Total distance around 20kms). As soon as i boarded the cab, the driver said something which totally shocked me and something i have never heard a cab driver ever say to me before - he asked me "why did you book micro for 20km long ride sir??? Don't you have the self-conscience to book a sedan or prime for such long distance?" i got...

Yesterday we booked cab from this phone no [protected], drop was to krishna raj puram, he dropped my uncle in mid way and payed the amount, again he paid extra amount to get drop to home, very rude and bad behaviour, my uncle is new to city, doesn't know language and he got cheated, totally he charged 537 Rs. He was 1st dropped at hebal bridge, then my uncle called my dad he requested to drop home and then he paid 300 extra to get back home....

I had taken an ola cab from some where at petrol pump situated at 7 block, near christ university, banglore on 04/05/2016 to banglore airport. The ola cab was booked from mobile no. [protected]. The ola taxi number is ka05af2978, ritz and crn was[protected]. The driver name is maruthi a and his mobile is [protected]. The fare was charged of rs.2750/- which was almost 4 times to normal fare. It is unfair trade practice and it cannot be done as...

I have recentily used service of ola many times, service was not good, very bad no driver knows the route .I can't blame them because you people didn't provide them the 3G service for map.so i faced a big issue with this and one more thing when i give the drop location am not getting the exact place, getting like nearest place to that.So kindly tel the cab drivers to drop in exact place.They are even arguing with us.and last thing is Ola...

I was upgraded fm mini to prime in 1stmay fm panvel to mulund n charged 2times more the money for dis ride.While goin fm mulund to panvel it was 421rs in micro but after upgrade they charged me 1039rs...Which i found too high.Wud .Kindly request refund the excess money fm ola cab

You've got a free upgrade! Crn[protected] driver dnyanesh sharad khade ([protected]), white swift dzire mh11bd6082 will pick you up @ 1may, 6:35 pm...

How ridiculous experience i had with OLA last evening. I bboked an Ola mini and a Quanto came the driver name is M Kumar. He started arguing with me and shouted at me and refused to drop me at my house inspite of being 10pm at night and I being an alone girl. Nextly he charged me 589 which is a Prime charge when I had booked ola mini how can ola charge prime to the customers???...

Ola share company is charging Rs. 36 per passenger for toll charges at Sealink toll . There be three pessangers . There for they collect toll of Rs .108, whereas ola pays only Rs 60 .

They are fooling people and also fooling government for not paying the collected tax .

Also many times, they directing ola share taxis to different route of non toll road, whereas they have collected toll of Rs. 36 per passengers...

On 3rd April 2016, I booked an Ola Cab from my mobile app for dropping a close relation from Fraser Town Bangalore to Bangalore Airport. I was present at the time of boarding the passenger into the taxi (Indica with driver Riyaz Mohammed) and it was clearly mentioned that the payment for the ride would be in cash.

I had a SMS from OLA that the amount had been debitted from my Ola Wallet - CRN[protected]. Since I could not contact...

Hello,

I would like to report an incident where OLA Cab charge something called "Peak Pricing 2x".

I have traveled on 04/05/2016 during night time time around 8:00PM from Terminal 2 (Mumbai) to my Place Miraroad distance for total journey comes to 17.12 Km.

They have charged me "Peak Pricing 2x" which is like charging double. Since Driver did not inform me at start of the journey so I assumed...

I had travelled on olacab car no. WB07J1888 today 04/05/2016 at 2.55pm from 4, Garkey Terrace Rd, Elgin, Kolkata, West Bengal 700017, India to 4 panchanan tala road howrah-711101
The distance of which is showing in google map 7.6 km but the ola co. charged for 13.52 km which is basically a fraud activity and looting the customer my mis presentation of facts.
Kindly take early action.
Copy of Invice attach with the complain.br...

Sir,

I had booked ola cab vide booking id crn[protected] for[protected] at 05.00.00 am to board the train. Booking was made on 03/04/2016. At 4:50am recd. Message from ola about not availability of cab. On contacting customer care we were informed abount non-availability of cab and to book from other providers. We were going out of station and had to board the bus from isbt. We coudnt manage to get alternate cab. This has put...