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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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560034

Ola Cabs / ANI Technologies reviews & complaints page 381

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S
Sumir Ummatt
from Ludhiana, Punjab
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Unacceptable behaviour of the driver

Address:Gurgaon, Haryana
Website:Ola.com

I booked an ola today, and i received this message: say ola to your driver gajendra jha ([protected]) for crn[protected]. Wagonr hr-55x6410 to pick you up @ 12:10 pm, 04 may. Please share https://www.olacabs.com/track/76vtkv1oi with friends/family and let them track you. Received at 12:06 pm.

Within 4 mins, i received this message: ola! Your cab has arrived on time. Hop on to have an awesome experience with this ride!
br...
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Kaustubh Ajgaonkar
from Bengaluru, Karnataka
Jun 6, 2022
This thread was updated on Jun 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ola double charged - cash as well as ola money

Address:560045
Website:Www.olacabs.com

I had booked ola cab in bangalore to travel from kadugodi to hebbal. The following details were sent to me.
Say ola to your driver ramesh ([protected]) for crn[protected]. Indica ka32b8215 to pick you up @ 11:13 am, 03 may. 1.6 times peak time charge is applicable on this booking.
Upon boarding the driver asked me to pay by cash and not ola money. I agreed. While driving, he was on phone most of the time and drove with a speed...
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Address:Hyderabad, Andhra Pradesh, 500049
Website:www.olacabs.com

I booked an OLA, I was charged 630/- for a 24-Km ride from Miyapur to Pathergatti Rd, Murag Khana, Hyderabad. Is this a state with any law & order or OLA kind of cab aggregators are free to cheat people!

Date & Time of travel 30 Apr, 2016 02:03 PM
Chanda Nagar to Pathergatti Rd, Murag Khana, Hyderabad

Distance per Invoice 24.4 km
Cost 630/-
OLA Booking reference CRN[protected]...
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B
Bajaj Hitesh
from Noida, Uttar Pradesh
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Servi es

Address:382340
Website:www.olacabs.com

I have always been a uber user since it launch operations in india, but then as mr. Ratan tata invested in ola cabs, i thought lets give it a try.


29th april, 2016:

Journey of around 20 k.M in ahmedabad was to be made.

I was getting late, but just because of mr. Ratan tata (I downloaded ola cab app on 2g speed)

I quickly charged my ola wallet with 300 inr, booked a ride,...
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S
SURESH
from Ernakulam, Kerala
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Service of ola cabs chennai

Address:600072
Website:www.ola.com

Dear All,

I have got nice experience from OLA cabs, such a good system but no control. Drivers are avoiding trips. They want us to communicate to the destinations where they can get return trips. For me more than ten times it has happended. Now i decided and uninstalled the app.
To share it online. i have booked a cab in the night by 08-40 pm driver didnt responded, i have called him and seems he is just in my next...
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P
pujaagarwal0490
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Misbehaviour of cab driver

Address:Pune, Maharashtra, 411027
Website:www.olacabs.com

Hi Team,
This is a very serious matter which should be looked into as soon as possible.
Today morning(3th May 2016), me and my friend(both girls) booked the cab from Pimple saudagar. Pune to Hinjewadi, Pune. As soon as the cab arrived, looking at the condition of the cab, we confirmed from the cab driver, if the AC of the cab was working. He said yes and then we started off. He lied about this fact and when we told him that...
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V
vivek20
from Chennai, Tamil Nadu
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Crn no 231059053 ride from godbunder to kurla

Address:400072

I have travelled on the 29th from Godbunder road to kurla using a Ola cab. I had booked a mini vehicle through my app but was billed for a prime vehicle. I sent a complaint when i was asked to post my review on the ride through my app. I did not not received any feedback from the company.
I have gone o the company website and tried calling their telephone lines but i have not received any response from them as nobody seem to take...
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V
vidhya.abhi2009
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Ola money - drivers denying duty

Address:Bangalore Urban, Karnataka

I have had 4 very worst experiences with ola, 2 of them are relating to ola money.
1. I had to travel to jp nagar from mg road in bangalore, the driver denied duty and no explanation was given to me by ola
2. I had to travel to another location in chennai. The driver's phone conked and when we contacted ola call center i was asked to pay by cash despite having enough balance in ola money. This sounded utterly ridiculousbr...
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Address:Visakhapatnam, Andhra Pradesh, 530043
Website:www.olacabs.com

Dear Ola,

I stopped taking Ola cabs for quite a long time, today i tried again and the driver cheated me fully, For a 27.28 km ride how much time it will take to reach the destination that to in a outskirts ride, please check your records when driver has started and when he has reached the destination.
1.) I booked a cab means up to my will i can perform the journey but the driver has diconnected the ride in between,...
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T
taniya chadha
from Bengaluru, Karnataka
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Regarding fair prices

Address:Bangalore, Karnataka, 560064

Booked a cab to the Bangalore international airport from yelahanka new town 5th phase, from the number [protected].I booked a micro cab that charges rs 6 per km.It was during the surge hours they said that 1.6x will be charged.If this is taken into consideration the total amount comes up to 250 to 300.However on reaching the destination i had to pay rs 980!!!.The extra toll charges and a fixed amount to the airport are not specified at the...
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M
Maxis
from Bengaluru, Karnataka
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Driver demanded money for the bad feedback

Address:560100

Very bad service from the driver. Driver name sunil booked a cab from electronic city. Behaved very rudely today for placing the lugagaes. And demanded the money for the bad feedback shared. This is very irresponsible behavior which i didn't expect... Anyways very bad experience from the ola driver he charged 700 for no reason to spare the lugguages.. And finally he took the mobile and deleted the app for no reason....
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K
kishor_durve
from Bengaluru, Karnataka
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Driver did not turn up

Address:411038
Website:www.duravision.in

I booked a cab to take me from Pune airport to my residence in Kothrud, Pune at 10.15 PM on 1st May 2016 (CRN[protected]. I was given a name and a phone number (Yogesh, [protected]).
When the driver failed to turn up I called him and asked him why. He said he could not come to Kothrud. To rub salt in the wound he was also rude. I then had to book another cab on Uber and go home.
OLA must punish such truant drivers otherwise...
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S
sohel qazi
from Hyderabad, Telangana
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Driver incentives not paid

Address:Hyderabad, Andhra Pradesh, 500008
Website:www.olacabs.com

Hi,
I am sohel qazi from hyderabad. My car attached in ola since long but i start driving from 25-april-2016.

On 26-april-2016 i have completed 12 trips & i am eligible for 11 trip mbg incentive i. E rs 4800 after ola commission deduction. But i didn't got any incentive. I was surprised & call the customer care, they replied out of 11 trips 4 trips are invalid. & they suggest me to go ola hyderabad office to resolve...
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M
Muktha S Hiremath
from Bengaluru, Karnataka
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Pre booked, cab cancellation done with no warning

Website:Ola

Hi
Had pre booked an early morning cab to the airport, about 12 hours before. Got the booking number immediately, just to be sure, I called up ola support about 8 hours earlier, to check if they would indeed send the cab at the scheduled time of the morning. They assured me they would do that. 15 minutes before the scheduled time, I hadn't received the cab details yet..I therefore called up Ola support wanting to know the cab details......
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V
vijayaresidency
from Bengaluru, Karnataka
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Driver did not explain rate to us

Address:600116
Website:vijaya residency porur

We booked a cab (today 01.05.16 ) from " madanandapuram ponniamman koil street " to "koyambedu"
CRN :[protected]
Driver name : Francis A
vehicle number : TN 22 DB 8733

He did not explain about the rate details, he said that he dont about the fare from madanandapuram to koyambedu.
He cheated us . kindly do the needful.
we paid for that ride Rs.625/- ( this is unreasonable charge )
kindly...
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G
Ganesh Kadoor
from Thiruvananthapuram, Kerala
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Ola cab services

Address:560037

I requested for 6 seater not got and I went with 2 cars today surprisingly for 1 car we paid Rs 459 and 2nd car Rs 607 for the same place. Because driver don't know the place and his gps not working, went some other road. He delayed more than 15 min Disgusting. We never expected this type of service from Ola.
Following are the details of cars I travelled today
Say Ola to your driver PRASANNA P ([protected]) for CRN[protected]....
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D
Deepankar_15
from Mumbai, Maharashtra
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Surge pricing

Address:Bangalore, Karnataka, 560086
Website:Olacabs.com

Ola, once a dream to commute, has become a commercial tool to loot people.
Even if there is so much talk on banning surge pricing by bangalore govt.
Ola is continuing to loot people by charging as hight as 3x than the normal pricing.
Ain't we paying for the diesel/petrol in the normal fares...This is really sick and ola is enjoying sitting back..
The show won't run for long.Anybody can have a startup and provide...
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A
Aman Rathod
from Bengaluru, Karnataka
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Ola charging 50/- per Km

Address:Bangalore, Karnataka, 560036
Website:www.olacabs.com

I booked an OLA today, I was charged 1001/- for a 20-Km ride from T C Palya to Majestic Railway station. This is plain cheating. Government has set 19/- as max per km but OLA is not following any government orders! Is this a state with any law & order or OLA kind of cab aggregators are free to cheat people!

Date & Time of travel 1st May 2016/ 6:40PM
T C Palya to Majestic Railway station
Distance per Invoice 20.17kmsbr...
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S
shalini9811
from Delhi, Delhi
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No micro cab and mini cabs availability

Address:New Delhi, Delhi, 110044
Website:Www.olacabs.com

Whenever i try to book micro and mini it shows not available and ride now options never works in micro ola cans. I drove only 1 time n micro.. they overcharges also...
I took a micro cab from jaitpur extension to tughalkabad it charged 91 rs... last time i booked a mini cab the driver came late and he was eating paan masala, guthka . I felt horrible because chewing ghutkha could b seen as an inappropriate manner which makes customers...
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Aman12489
from Tumkur, Karnataka
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Mismanagement, cab delayed, over priced

Address:560037
Website:www.olacabs.com

Hello ola team,

Today was my first ola ride which happened to be a disaster and total mismanagement from ola .

Today i ordered a ola micro cab at 5:50(White indigo) .. Then driver didn't showed up till 6:15 .. Cancelled the cab and lodged a complaint at ola support .. Got instant reply that i got a free update to ola prime(White etios)...But later on got ola cab(White indigo) after waiting for 35 min at 6:23...
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