Ola Cabs / ANI Technologies Complaints & Reviews

I booked ola cab from my mobile on 15/10/2015 at 03:06 PM booking was confirmed and sms with confirmation mail also. i called twice to the driver whose name and contact no. was mentioned in the mail but he refused to pick me from the main road i had to reach a very important meeting and i was with my tata officials just in front of tata indicom office 65 old ishwar nagar main mathura road new delhi. --110065. please check at your level as...

On 17th october, 15, I booked an Ola cab near Technopolish, Sec-V, Kolkata. The driver name was Akhilesh and the vehicle was White Maruti swift Dzire(WB 052746). Our destination place was IIM Joka. He take the route of EM Bypass-Kalikapur-Anwar Shah Road. That route was lengthy & full of Jam, so lots of times were wasted.Instead he can take us in the Park Circus-Alipore route. We were really exhausted by the journey & compelled to end our...

Hello, today morning i book a cab at 9-35 am. 2nd main road, chennappa layout .marathahalli, bengaluru, kernataka.560037, india to itpl main road, pattandur agrahara, whitefield, bengaluru total 6.6 km exact it come. i am driving past 1 and half year .. every time they charge me 110 rs . and in 1.4 peak time rate it will come 154 rs. but today the cab person did not open the ride app. he will charge me 240 rs . first crn...

This is regarding Ola's irresponsible behavior. On friday 0ct 16th 2015, I boarded a cab from balewadi till bibwewadi. To bring to your notice, the driver assigned to me said the device he is carrying is off because of low battery and hence he said he could not" start the ride". He assured me Ola will take care of it.Though I was doubtful I trusted Ola for the same.The driver suggested me a longer route(I was unaware of the distance difference)...

Today I used ola cab, tis is regular pick and drop point and even time. Usually tis will charge rs.130, but they charged Rs.393.. they are not giving clear picture of explanation... Replied peak hrs.. etc wt tis on previous days... Tat to today Sunday night 9.50pm... Wt to do with is people... ?????...

Our CRN number was[protected].we were all ladies in our car.as we are Muslims we wear veil.The driver said bad comments about our religion and abused us. We want you to take strict action against the driver or else we will lodge a police complaint soon.He purposely took long route so that he can increase his meter....

Hi. This is Shubhankar Verma(mobile [protected]). Your driver(Mohd Uvesh, mobile no. [protected]) was supposed to pick me up in 11 minutes. He took 18-20 minutes(no offense, I understand traffic conditions were not good yesterday). But when I called him, I got to know that he has picked up some family instead of me and my friends. There was no communication gap as I had called him 2-3 times before that. He gave me the number of another...

I had money in my Ola wallet. After the ride I still had to pay cash . I had made this payment to Ola before ride for 200rs. After reaching the destination the auto driver was demanding money. I told him I have money in Ola wallet. Auto driver was rude and started fighting. Called up customer service told them I have cash in my Ola wallet and I would like to use it. They told me to provide OTP to the driver. Since there was no OTP sent to...

On oct 10, I had to go to Madhapur which is close to 22 kms distance from my home. I usually book Uber cab for long distance rides but because Ola was running a 50% discount promotion so I changed my mind. Usually I do not add money to Ola account, I only pay cash mostly whenever I use Ola service. But the promotion requires minimum Rs 200 balance in Ola account. So I recharged with Rs200 on same day (oct 10) and then applied promo code...

Booked ola cab 4 days back to sec. rly stn from home @ 6.30PM on 16.10.15. Received confm CRN[protected]. Received driver details at 6.03 PM. Cont driver & told he was not nearby. @ 6.04 pm Ola sent Sorry msg. With great difficulty in heavy traffic by auto with mental tension reached stn 10 mts dep. time. If train left, who will resp. Krishna, Hyd....

I booked a cab through OLA App at 9.24 AM on Friday (16th October, 2015) from Dhanori Lohegaon to Model Colony Shivajinagar Pune.
The cab was scheduled in 9 minutes. I called up the cab driver and he confirmed that he is near my place and will be reaching my place within 5 minutes. After continious call he reached at my place after almost after half an hour.
On asking why was he late and lied about the timing/ location and...

Hi team, Its really a sad thing to say that these days OLA has become too much money minded rather than providing good quality services. Below mentioned was my bill but the driver took Rs 371 from us. Later when we realised by seeing the sms the customer care is not refunding back the money and they are only saying we are looking into your request. Its been more than 2 weeks I am waiting for my money back but in vain. Kindly assist. OLA!...

I have booked a cab today morning in Kolkata..the Booking ID is CRN[protected].. The driver name is Sunny Modi. I clearly told the driver to reach Tobin Road bus stand, he was coming from dunlop. He didn't ask anyone the location where as the location is pretty straight from dunlop. He moved forward then again took a u turn almost 1.5 miles ahead and go back to dunlop. I called up customer care told my location clearly and requested the customer...

I had booked a cab on OLA website at jabalpur on 10.15 AM for 6.30 PM (Narmada Road to Railway station, Jabalpur). CRN no provided to me was[protected] and booking was confirmed. After which i did not receive driver name, mobile number till 6.08 PM, then i had to cancel it and this all troubled a lot. Please see to it....

I have booked an ola for bandra station.I used coupon for my ride then also driver has charged me 250 INR. How disgusting your service is.You looted me.If I do not have cash at that time then what I had done at that time.My friend has got COUPON of 300 INR after my ride.If I have not applied the coupon so how he unlocked the new coupon. God has given him a bonus or what? I want my 250 INR back otherwise I am going to appeal in consumer court.My...

Dear Sir/Madam I was Charged RS.1059/- Naktala to AIRPORT distance 27 KM total CRN[protected] INVOICE NO.[protected] 23 Aug, 2015 No JAM it took only 57 min I was charged 2.4 time from Naktala to AIRPORT means more than double which I never expected . This is the reason I never want to ride on OLA which may be sometime more than double even roads were clear it was 8.30 PM final bill was 240%. so the over and excess bill was...

I booked Ola online can from my APP, i traved from TC Playa to CMH hospital indra nagar. the distance is hardly not more than 10-12 KM, but bill showed its 28KM and collected amount 396 -trip number -CRN[protected] seems some fraud in online app bill or driver did some fraud in bill. the same day, i traveled back from CMH hospital to TC palay, the bill amount is 207 -Trip number[protected]. how does this variations happens in...

On 3 October 2015 i booked a cab for 4 'Oct 15 at 1.00 am, since i had to catch an international flight. I got a confirmation that my booking was confirmed -CRN[protected]. Since i did not get any message about the vehicle or driver i called Ola Cabs at 12.40 pm.I was informed that i would get the details.Meanwhile i got a message that the taxi had arrived early and i could board the same(though it had not).I subsequently got a message...

I used Ola Cab in Chennai CRN[protected] from Royapettah to Padur (28th Sep 15). There was some issue in the Driver’s Ola aps, he couldn’t generated charges through aps and asked call center to generate receipt. Which was higher than usual bill (charged me for 40km in place of 33km). I paid driver cash of Rs. 1012 and Ola money deducted Rs. 999 for the same trip but reflected on my receipt which I received later in mail. Same driver...

Ola Worst service ever...instead of giving tha cupan some technical isue hapn u didn't apply ur cupan so pay ur bil just lk dat thy l say wen u get down frm cab.thy r handling some tricks. How to cheat people just lk dat.I called ola customer service ..indiscipline response from them u hv to pay nu thy r telling. .I lost 300 bcz of this ..irutated about this service. Dnt people preferd dis ...froud ..cheating worst coustomer service ..I called...