Ola Cabs / ANI Technologies Complaints & Reviews

I have a very bad experience with first time use of OLA. I made an advance booking on 06 Oct 2015 for airport drop on 06 Oct 2015 morning 10.30 AM. I got confirmation through mail and also confirmed over phone on 6th Oct. They assured cab is confirmed not to worry but driver details will receive 30 minutes before travel time. To my great surprise, on 6th Oct In the 3 PM car did not come. My international flight @ 7.00 PM. I called again,...

I have flight on 4th oct, morning 6.00 so I booked ola cab for pick up time 4.20 AM. I booked the cab 2 days before well in advance. On 4th Oct at 4.25AM, I called customer support of ola for enquiry of cab then ola executive said your booking is cancelled. What the hell is this, on last minute, without prior intimation, how the so called reputed service provider can do this with cunsumers....

I booked a cab from Airport to home in Delhi. By mistake i forgot my cell-phone in the cab itself. After 15-20 minutes I realized that i forgot my phone, so I called my number which the driver picked up. He said that tomorrow he will return my cell-phone. I trusted him and said Okay. Simultaneously I raised a complaint on Ola Support the next day. For the next 3-4 days the driver kept saying that he is not coming on that route, so cant...

I have been using Ola cabs app for past 2 months. Since I stared using their cab services more frequently I thought about going cashless. I added rupees 200 to my Ola money account through net banking. Money was debited from my bank account and I recieved sms regarding the same but it was not credited to my Ola money. I thought it was a routine server or Internet problem and waited for a few days to see if my money is repayed automatically...

Me and my friends had booked an Ola Ref :[protected], a Grey Wagon R MH 12 KN 8235 on date in the night. The behavior of the driver while we got off was downright rude, arrogant and even though we were trying to be polite, the man was unnecessarily getting aggressive. When asked to be polite, the answer we got was what will you do otherwise. This is not expected from an employee of a well known service provider. Me and my friends have decided...

I have used a coupon code of 200 rupees an it was showing successfully applied but when bill generated I have been charged the whole amount excluding coupon amount. I paid the bill to driver as I was not having any another option. Later on I got a message from the ola team that I have got the refund back which is been wrongly charged but that was in the form of ola money, it means that I have to compulsory book the cab in ola in order to...

I used the Ola cab today(ambattur to navallur). In the invoice( INVOICE NO.[protected] they charged Rs 52 as TOLL/Parking charges. The route which we used had only one toll in thoraipakkam and I paid the toll fare of Rs 22. They even knew that customers are baring the TOLL charges But they charged me Rs 52 which i came to know after receiving the invoice in email. I need a refund of the Rs52. I did call the ola support and reported but no...

I have a very bad experience with first time use of OLA. I made an advance booking on 04 Oct 2015 for airport drop on 05 Oct 2015 morning 3 AM. I got confirmation through mail and also confirmed over phone on 4th Oct. They assured cab is confirmed not to worry but driver details will receive 30 minutes before travel time. To my great surprise, on 5th Oct In the morning 3 AM car did not come. My international flight @ 5.50 AM. I called again,...

This driver rejected to pick me, He told me that he dont want to go to Metiabruz i.e my home destination. Even i said him that i will charge a complain for this, he told me do whatevr. I just dont like the behavior of this driver.
I am also having the recording of that call. I[censored] want i will send you.

Say Ola to your driver MANOJ CHATURVEDI ([protected]) for CRN[protected]. White Tata indigo WB 23 D 1738 to pick you up...

We observed that your charges for travel is exorbitant. On 30th September we traveled from Nungambakkam to Madipakkam in your cab and noticed that you have charged exorbitendly. Your cab has charged Rs.325/-, whereas when we traveled by cab of another service charged only Rs. 229. plus Rs. 50/- peak hour charges. for the same distance from Nungambakkam to Madipakkam a couple days back. This type charges will discourage your customers to switch...

On 3/10/2015 on 2.45 i booked an ola auto from my mobile app and i even confirmed the booking and also got the drivers number and the auto number and i was informed that i will be getting an auto within 9 mins from my booking but when i called the driver he said that he was somewhere else and asked me to cancelled the booking.the drivers name is ravi....

While using OLA cabs in bangalore i have always faced issues like 1.Driver not knowing the way from whitefield to bangalore airport 2.Not responding the call and cancelling the ride. 3.Taking cab from Bangalore airport to whitefield and the driver asks me the ways . 4. This was it, the driver with CabNo- KA took the ride from the airport to whitefield, as always asked me the way and i opened google map to guide him. Suddenly asks me how...

Hello Ola Support, I am expecting reasonable services from Ola, however keep getting inconvenienced as the process governed with cab booking and further fulfilling the travel is becoming increasingly challenging and unreliable. You may check yesterday's incidents, more than four Cab were allocated and one after another they kept cancelling the request. Please go though the below point and let me know what can be done and to stop...

I recently booked cab on OLA(Oct 1) twice and i had to pay "Toll/Parking Charges" Rs 30 on my bill. We never crossed the toll and the area had toll and we did take alternate route..i dont know why i have to pay just because the surrounding area has toll. When i complained to OLA there reply was On Fri, Oct 2, 2015 at 10:16 PM, Ola Support email wrote: Ola Rajesh, Thank you for contacting us. We are sorry to learn that the toll...

Sir, I am residing at Air force housing enclave. I'm using ola cab past one year.But still not come problem. Today facing very irritating problem by your cab driver. In the cab AC not working. I ask why not switch on the AC after 3 km going on. Immediately driver told, if not interested I'll drop here and you booked another cab. At the time Two aged people and lady and child traveling. They How will arrange another cab. Then I'll...

TRIP Number: CRN[protected]Unfortunately I believed OLA first time ride 200 coupon and booked cab and I have experienced worst customer support in terms of billing and customer executive behavior. While booking the cab coupon was applied successfully and believing the note I have completed trip and got bill on my mobile number as 145 rupees and in driver device as 352 rupees. Immediately I have contacted OLA's non toll free customer care...

I booked Cab from OLA app. TFS-PP-C34217381 Pick Up- Mejestic Railway station; Bangalore Drop- Manjunatha Nagar, Nagasandra post, Bangalore: 560073 But Ritz Driver Mr. Naveen (Mobile number -[protected]); vehicle number KA-51-C-6541. cheats by miscommunicating the source of payment and collected extra Rs.120/- in cash Ride charges was total Rs.215 - (I paid Rs.220 in cash as driver asked for but again from OLA money debited Rs.115...

I have booked a cab in gurgaon from Dlf Phase 3 to Kingdom of dream. cab have advertised for zero rs per km. i had taken the cab. cab charges was 150 rs. if you guys need to take that much why your are advertising for zero rs per km from Mon-fri from 11 to 4 PM. Ola sucks. i ordered a cab for delhi to Drwaka. the charges were 816 i dont know how you gys are charging. i need my money back....

I hired a ola taxi at 6 40 PM from kotturpuram to broadway The actual charges is 177 Rs but ola charged me 558 Rs When asked why so much have to be paid it's been informed to us saying it's a peak hours so we charge extra 2.5 I called ola cal center the representative is not ready to listening and has no knowledge as how to explain things and simply repeating it's like this only u accepted the alert was sent and not ready to take...

I have booked OLA Cab on 28 Sep, 2015 with charges of 49.00 rs for 2 km and then 7 rs for 1 km. Booking done successfully. Then Cab driver denied for ride. Driver no. is [protected]. So i have cancel ride using option driver denied as facilities provide by OLA Cab APP. then i have booked another cab with charges of 49.00 rs for 2 km and then 12 rs for 1 km. this time CAB is coming and drop me on my destination. travel distance was 21 km for...