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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

Phone
+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
Fax
+91 80 6735 0904

Ola Cabs / ANI Technologies Website

Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 422

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N
naveen8173
from Delhi, Delhi
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Service is not provided and cancelled ride at last moment

Address:211010
Website:www.olacabs.com

Hi Support Team, I am very disappoint from your service in Allahabad last 2-3 times. I am continuously see at last movement your drivers (Mr. Rohit Singh, Mobile No. +91 [protected] [Booking No.[protected]] & Mr. A. Sonkar, Mobile No. +91 [protected] [Booking No.[protected]]) is cancelled the booking without any proper reason. And I am asking why are you cancelled my ride they says pick up place (ITI Colony) is so far from my location. He speak...
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D
Dharamraj Kumar
from Mumbai, Maharashtra
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Refused to pick up

Address:800002
Website:ola cab

Bahut hi ghatiya service hai OLA cab Walo ka. Maine Ek baar ride book kiya aur jab driver ka mobile number aur name ka message aaya to jab Maine call kiya to usne mana kar diya aur kaha apke naam ka koi ride book nahi hai. Fir Maine next ride ke liye fresh ride book kiya aur Jab dusre driver se baat kiya to bolta hai mai bahut dur hu apka booking mai attend nahi karunga. Jab Maine dono driver ki complaint OLA customer support se ki to usne...
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T
TTN
from Chennai, Tamil Nadu
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Lack of access to service

Address:600018
Website:www.olacabs.com

I have my displeasure to express. Yesterday I booked an Ola cab to go from Alwarpet to Selayur Near Tambaram. That worked perfectly. For my return, I tried to use my app. Connectivity was poor. So I Tried calling ola on phone. A voice said, "sorry, no booking Over phone, use the app. I was stuck. Unfamiliar with that area, I ventured to walk to Tambaram Railway station, not knowing the distance. I must have walked 2-3 kms. At...
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A
ace_ash
from Gurgaon, Haryana
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Recharge coupon discount not given

Address:Gurgaon, Haryana, 122011
Website:www.olacabs.com

Date 19th october 2015. CRN[protected]. I had booked OLA at 2:21pm with a discount voucher of Rs.200 through my mobile app. Driver did not reach. At 2:30pm he called and said he had an accident and can't come. I had to rebook OLA whose CRN number was[protected] at 2:52pm. The discount voucher coupon did not appear second time as it was only for the first ride. But my first ride was cancelled due to driver's mistake. Please reimburse the...
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V
V.Bala Subramanian
from Chennai, Tamil Nadu
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Peak pricing - modern robbery

Address:Chennai, Tamil Nadu

We have booked mini cab on Sunday of this month by 2 pm. For 11.36kms they have charged of rs 480, which is double time of normal fair. Also the double the auto fair. After so many arguments for 20mins they agreed for the normal fair. Also the driver was not aware of this issue. Apart from this on same day the other private cab have charged for the same distance is only rs 235....
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P
Pramodh.S Vasista
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Violation of Compliance by OLA authorities

Address:560072

I would wish to complain against OLA Cabs authorities who have attached my vehicle without my permission and moreover violated the compliance and integrity of the vehicle owners. I want the compensation of 1 lac for the damages caused and for the violation. How can they attach the vehicle without Owners consent and provide the driver with complete authority of renting their services? The way they have handled this situation is a clear...
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R
Rasik khurana
from New Delhi, Delhi
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Service not available

Address:New Delhi, Delhi

I rasik khurana! living in janta colony shivaji vihar. I booked a taxi of your company. I choose nearby option for finding the taxi in my nearby at old delhi railway station. But, every taxi driver whom I booked in nearby. Telling me the location very far away from me but, the location inside my device is showing me 2 minute distance from me . So, i would like to take an action against it and improve your service and take eyes upon your drivers....
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M
mariappan venkatesh
from Bengaluru, Karnataka
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Exobrant peak time pricing

Website:www.olacabs.com

I had booked a ola cab @ 3.30 PM on 23/10/15 at chennai . When I got down I was shocked with a bill of 2.4 X. It was a day robbery by ola . I can't undestand peak hour pricing @ 3.30 PM. This is a fit case of cheating and forgery. ola cabs have to be taken to task for such exhobirant (day robbery) charges. They are casuallly hiding behind their App drama. It is high time people stop using such fraudsters....
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S
sharad99soni
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Money Refund

Address:Indore, Madhya Pradesh, 452001

Today My friend is travelling in ola (Confirmed CRN:[protected] we applied Coupon but after this the Driver took money from her Rs.86/- and when we complain OLA Care for refund they are forcing that the amount is only been refunded in the Ola Money only. But i need that money in my account or in Cash. Please help me in this....
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S
Shubham Koyande
from Mumbai, Maharashtra
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Applied coupen but it charged me 230rs

Address:400080
Website:www.ola.com

I started my journey in ghatkopar at i booked a cab 1st time the driver is not coming i wating 15 min long then i decided to canceld and booked another cab then white wagnor come to take mulund stn i applied coupn but at the time of end the journey it biiled at 230rs cash no coupn applied i called coutemer care of ola he is said wht u dont applied coupn but i referal coupen is back at my another mobile what the man be serious ola...
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R
Rajeshbilouti
from Hyderabad, Telangana
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Excess cab charges taken w/o any information

Address:Mumbai City, Maharashtra, 400093
Website:www.olacabs.com

On 22 Oct 2015 i 'd booked OLA cab from Jessore Road, Bangur, Kolkata to Sealdah railway station.While at the time of booking the OLA apps has shown fair between Rs.149 to Rs.179 but after reaching Sealdah station it was very surprising to see the car fair charges which was Rs.360.After talking to the Delhi Customer care he has told me the taxi fair charges was correct as they had charged extra for " Peak Pricing charge (1.6x) ₹127.73"...
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S
Saumya Malik
from Gurgaon, Haryana
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Driver misbehave with senior citizens

Address:New Delhi, Delhi, 110087
Website:Www. Consumercomplaints.in

Driver denied and misbehaved with senior citizens when requested for turning the Ac on at 2 pm and asked to cancel the deal and get out of the cab. And then upon getting out of cab within 10 mnts of the start of journey the passenger obviously denied any payment, the driver threatened that I will get them banned from booking any more cabs .
Driver Name : Umesh pandey
Car no. : DL 1 RT 4738
White wagon r
Phn no....
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Address:600001

Please note that OLA Cabs informing to book the Cab through their APPS. When you booked through the APPS, your booking will be confirmed. After reaching your destination the amount will be come which will be 4 Times of the amount ( i.e if actual is 150/ -, they will collect Rs.600/-). So don't book OLA CABS. If anybody book then OLA will Cheat....
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M
mayyasamy
from Chennai, Tamil Nadu
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Toll charges

Address:Chennai, Tamil Nadu, 600078
Website:www.olacabs.com

Dear Sir, I have travelled in a ola cabs from Nesapakkam to Chennai Airport at 6:30 AM on 15/10/2015 and reached airport at 6:45 AM. Driver has not paid any toll at Airport. But they have charged Rs.100/- extra as toll charges. The money has been deducted from Ola money (wallet). I have given complaints about this to ola customer care many times, they have not resolved the issue. Ola Invoice no.[protected] dtd.15 Oct, 2015 I request...
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A
anils60
from Bengaluru, Karnataka
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Fraud bill - shame on OLA

Address:Bangalore, Karnataka, 560028
Website:www.olacabs.com

I have received a fraud bill from OLA Bangalore for a ride which I have not availed at all !! Shame on OLA Bangalore. Being one of the biggest taxi aggregate they will have to keep minimum level of ethics and transparency. If such things become rampant, they will definitely land in trouble and shut themselves off. And the OLA Bangalore customer support and their escalation matrix are all 'partners in crime', any complaints raised go unanswered....
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O
ohhhhh
from Chennai, Tamil Nadu
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Charging double the rate

I booked ola cab for the first time by downloading the app form gkm colony, chennai to st. thomas mount, chennai. My wife, aged mother in-law and my children travelled in that cab. During down loading the app one pop up message came and unkowingly I clicked yes. While cutting the meter the amount charged was Rs.743/- which was double the amount. The travel is for 24 kms and it took only an hour of journey. When we contacted the customer care...
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V
Vinay Nagaonkar
from Mumbai, Maharashtra
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Unauthorised a Untoward Overcharge and deficiency of Service

Address:400081

Ref: Olacabs invoice for CRN[protected] At and from HAL - Bangalore on 11.10.2015 we booked a OLA Cab for my journey to Airport. I was charged 1685/- by OLA. This cab was Replacement by OLA, who charged 2.2 times normal charge for so called peak hours. This is a deficiency. I missed my scheduled flight which cost me Rs. 8250/- for reaching Mumbai....
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S
Sheriff SM
from Chennai, Tamil Nadu
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Paid money to OLA money but amount is not reflecting

Address:Chennai, Tamil Nadu, 600058
Website:www.olacabs.com

I have paid amount (100/-) to OLA money using OLA app on 12 Oct but amount is still not credited. When I contacted OLA customer service, they are completely irresponsible and still could not find where the amount has gone. I have shared all supported documents regarding my payment and still do not bothered to resolve my issues....
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S
saidivyaprabu
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Horrible service

Address:Chennai, Tamil Nadu, 600004
Website:www.olacabs.com

Dear sir/mam, we four persons were travelling in a OLA caB at chennai ..i said the driver to go slow ...but suddenly he used some abusive words at us and shouted at us to getdown from the cab in a bridge near central station at the time of 10clk...we were with two ladies...but he never mind about that...at the meanwhile i was trying to search for someother cab in ur app...i never got a result ...and we got into an auto and reached our...
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S
Sahil Modi_2
from Mumbai, Maharashtra
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Overcharged by cheating

Website:www.olacabs.com

For around 2 KMs travel, Ola charged me INR 266. Reason: There was a multiplier of 2.5, whihc I believed would be charged on the actual charges I incur but no, they charged that multiplier on the base minimum charges which was INR 100. If they wanted to apply this much amount they should have informed the customer accordingly but no they chose to cheat customers. This transaction was of great disappointment to me. I hope I get...
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