Ola Cabs / ANI Technologies Complaints & Reviews

am srinivasan from chennai near Koyambedu, I came last Saturday ( 10.10.2015). For an attachment of my innova and swift dzire which was previously run in FastTrack call taxi, on that day officials says that you have to remove the sticker and come on Monday, I said OK and came today and fill the attachment form by 2 pm and waited more than 4 hours, finally they waited me and says you have to check the condition of the vehicle, now you go and...

The cab driver refused to come for a drop claiming it was too short a distance. When we asked him to cancel the request with an uncouth tone and yelled saying he will not and taunted us to cancel if we wanted to book the next ride. This kind of attitude of drivers will spoil Ola's reputation for sure. The driver's details for reference- Sarath Babu C, TN-11-Y-6103...

I use ola cabs almost each day. But today I came across a highly uncivilized and shameless driver. I sat in the cab and told him to take me to Kandivali, he even checked with me which way to take from, the journey was going smooth. I even felt he was sleepy but I thought I shud pardon him as these guys have long working hrs. Sudnly he was taking me on the way to goregaon when I stopped him that he is going the the wrng direction he said I...

I want to file a complain against Ola Cabs, Udaipur. Actually[protected] with CRN no., i had booked the cab for ashwini bazar and the app told me that @6:36p.m. will i recieve my cab but when i called the driver at 6:38 about the same. he told me that i am at Hiran magri, sector 16 and i dont have any information about your booking.
Such a careless attitude was shown from Ola Cab and they have provided me such a frustation that i cant...

Yesterday i booked a ola cab and comfirmation message also come to me.But when driver call me then he told me the place from where i booked the cab is not my range and start misbehaving. I was in very hurry that is why i booked cab. I never expect this type of behaiour from olacab company if the cab is not in my range then why app showing me the booking option. After confirming, it's company's responsibility to provide a specified service...

Hi Team, My name is Nandan Kumar and i am fade up with ola services. It is very pathetic and Fraud. These Ola people sent me twice bills of ride which i never took. I have attached the copy of receipt and infact complaint via email but till now no response from Ola services. This is the service they are giving. The second bill is of amount 4309 that istself shows it is a fake. The best part of that receipt is that they have mentioned...

Date: 11 October 2015 BOOKING DETAILS:- Confirmed CRN:[protected] After this confirmation I received the details of driver, who was supposed to be there on time, but didn't turned up. Driver detail Name:- Suraj Karan Mobile No:- +[protected] car details:- White Dzire, RJ 14 TB 4438 When I called the driver, he replied that, his duty hour is finished and will not come to receive me. To that, i tried to contact the customer...

We did a booking for 8:30 PM from our place to Allahabad railway station. Driver called us at 7:45 PM and said if we want to ride, we need to leave by 7:45. If we dont turn up, he is cancelling the booking, and we need to book another cab.Subsequently we got a message that booking is cancelled.When we booked another cab, Driver PRASANT SHUKLA ([protected]) for CRN[protected] called us and said he will come and pick us up at 8:25 PM.When he...

A booking was made on 8th October for pick up on 9th morning at 4.15 am. Subsequently called the call centre to update that the booking was for airport to take a flight at 6.10 am. The booking was confirmed with CRN[protected]. A cab was assigned and the driver was supposed to report by 4.15 am but did not turn up till 4.30 am. When contacted the driver he asked if the payment is on ola money or cash. When I said that I have ola money he says...

They billed me before pick up time without ride on 27.09.2015. After that they gave me 48 hrs 4-5 times to wait for refund. But its 10.10.2015 and no refund till now. They crying technical glitch each time. Why glitch only for refund not for stopping cab booking. Very unprofessional behaviour from OLA. Now i want my refund and an apology from ola and also from driver. What action did they took on driver or simlpy in cheating business.? Invoice...

Hi Team,

This is Kamal, my parents came to Hyd. I have book OLA cab prior to 3hrs and also got confirmation. However I don't get any msg from OLA regarding cab details. I have waited till 9.30 (cab schedule time is 9.45) and called for 2 times about the cab details. I don't get and for the second time call I came to know from OLA cab was cancelled by Driver. I have added 999 amount for that ride but it was not happened....

I have recently booked an ola cab and i have ride in it but driver droped me in middle of my destination and said that it is buring heat and said now i can not go forward and taken rs 100 from me. When i talked this to company they are saying we can't refund your money.I request you to take action as soon as possible. Name -Aman Bansal Mob-[protected]...

My invoice no is CRN[protected]; dated: 7th october 2015. i had booked an Ola cab from gurgaon to delhi on 7th october 2015. Before booking the cab, I had used code "NCR49" and which was successfully applied. But when I am going through the invoice which has sent by Ola, it is showing that they had charged Rs100 for 4km instead of Rs49 for 5km. It is very disgusting & feeling disappointment to me by ola team. When ola app shown that code...

The worst cab among the cabs in india very bad customer service better to go for other cabs because of ola you will loose your money nd time both. very bad and worst cab facility. because of them i lost my money and time and also missed the bus which i booked...

I booked an ola taxi with offer received from ola i:e NCR49 after completing the journey. I got to know the discount was only there for 5 kms however nothing like that was mentioned offer message. II have been exchanging mails from ola wherein they have accepted an error but not willing to refund or compensate money for misleading information and continuous harassment of customer by not providing solution after 17 mail exchanged....

I have booked OLA Cab on last sunday and they cancel my cab 7 times and alot me a different cabs every time and at the end i need to book a differen cab after wasting my 1:30 Hrs and pay 400 rs extra to him. What the services provided bt them. It should be punished they spoile my whole trip. All my friends left and i need to take a different bus to reached....

Hie this is Naveen, These days ola cabs are not even considering about the customers I booked a cab on 5 Oct in the morning as I was late to the office. I called the driver he said will come in 15 min and after half n hour I called he cancelled the trip and when I called cs they said they can't book a cab and asked to me to book another cab they don't even consider that I was late for my office. They said they will take action on the driver...

A very disappointing service by Ola, by his appointed unprofessional driver who does not even know how to talk to customer .Please note down my below points . 1. Without my awareness the driver started and stopped the Mobile phone which is used for bill calculation. 2. He did not know the route, and asked me to switch on map in my mobile, despite of telling I do not have internet pack in my mobile. 3. Then He told, he will take me from...

Hey, i am from allahabad and booked an ola ride as there was no other option for me. I want to complain about the driver namely NEERAJ KUMAR SHUKLA, who was damn bad in his behaviour...being an 15 year old teenager, it doesn't suit us teenagers to talk to that rude manner... he was using bad words, and i am very angry with ur service, i[censored] can improve or remove that driver, it would be good for u anc us too.. please give me a reply... my...

I have booked a cab on 5th Oct 2015 . I have booked only one cab in my app the driver CRN[protected]GOPI S) called us and said he is so far and he will come soon. After i cut the call i got another driver details CRN[protected]SUGUMAR P)and he called us, i said already a driver has contacted me so he said to cancel one of the booking.But i have booked only one cab .Then i was waiting for the previous driver for nearly one hour but he didn't...