Ola Cabs / ANI Technologies Complaints & Reviews

Date 19th october 2015. CRN[protected]. I had booked OLA at 2:21pm with a discount voucher of Rs.200 through my mobile app. Driver did not reach. At 2:30pm he called and said he had an accident and can't come. I had to rebook OLA whose CRN number was[protected] at 2:52pm. The discount voucher coupon did not appear second time as it was only for the first ride. But my first ride was cancelled due to driver's mistake. Please reimburse the Rs.200 discount voucher for the first ride. Ashish

We have booked mini cab on Sunday of this month by 2 pm. For 11.36kms they have charged of rs 480, which is double time of normal fair. Also the double the auto fair. After so many arguments for 20mins they agreed for the normal fair. Also the driver was not aware of this issue. Apart from this on same day the other private cab have charged for the same distance is only rs 235.

I would wish to complain against OLA Cabs authorities who have attached my vehicle without my permission and moreover violated the compliance and integrity of the vehicle owners. I want the compensation of 1 lac for the damages caused and for the violation. How can they attach the vehicle without Owners consent and provide the driver with complete authority of renting their services? The way they have handled this situation is a clear indication of that they are attaching the vehicles just to expand their fleet without proper documentation and back ground check. I want the concerned authorities to help me out in this regard and help me in overcoming the vandalism of OLA authorities. My Vehicle details are as follows: Vehicle number: KA 02 AE 4811 Vehicle model: 2014 Vehicle make: Tata Indica V2

I rasik khurana! living in janta colony shivaji vihar. I booked a taxi of your company. I choose nearby option for finding the taxi in my nearby at old delhi railway station. But, every taxi driver whom I booked in nearby. Telling me the location very far away from me but, the location inside my device is showing me 2 minute distance from me . So, i would like to take an action against it and improve your service and take eyes upon your drivers.

I had booked a ola cab @ 3.30 PM on 23/10/15 at chennai . When I got down I was shocked with a bill of 2.4 X. It was a day robbery by ola . I can't undestand peak hour pricing @ 3.30 PM. This is a fit case of cheating and forgery. ola cabs have to be taken to task for such exhobirant (day robbery) charges. They are casuallly hiding behind their App drama. It is high time people stop using such fraudsters.

Today My friend is travelling in ola (Confirmed CRN:[protected] we applied Coupon but after this the Driver took money from her Rs.86/- and when we complain OLA Care for refund they are forcing that the amount is only been refunded in the Ola Money only. But i need that money in my account or in Cash. Please help me in this.

I started my journey in ghatkopar at i booked a cab 1st time the driver is not coming i wating 15 min long then i decided to canceld and booked another cab then white wagnor come to take mulund stn i applied coupn but at the time of end the journey it biiled at 230rs cash no coupn applied i called coutemer care of ola he is said wht u dont applied coupn but i referal coupen is back at my another mobile what the man be serious ola

On 22 Oct 2015 i 'd booked OLA cab from Jessore Road, Bangur, Kolkata to Sealdah railway station.While at the time of booking the OLA apps has shown fair between Rs.149 to Rs.179 but after reaching Sealdah station it was very surprising to see the car fair charges which was Rs.360.After talking to the Delhi Customer care he has told me the taxi fair charges was correct as they had charged extra for " Peak Pricing charge (1.6x) ₹127.73" which was not shown to me at the time of booking in the OLA apps.I am attaching the invoice copy for your reference & also want corrective action against the OLA cabs bcz for 11.18 KM they had charged Rs.360 where i can get the local taxi within Rs.200 for the same ride. waiting for the reply from consumer complaint authorities regarding this high charges taken by OLA cabs.

Driver denied and misbehaved with senior citizens when requested for turning the Ac on at 2 pm and asked to cancel the deal and get out of the cab. And then upon getting out of cab within 10 mnts of the start of journey the passenger obviously denied any payment, the driver threatened that I will get them banned from booking any more cabs .
Driver Name : Umesh pandey
Car no. : DL 1 RT 4738
White wagon r
Phn no. [protected]

Please note that OLA Cabs informing to book the Cab through their APPS. When you booked through the APPS, your booking will be confirmed. After reaching your destination the amount will be come which will be 4 Times of the amount ( i.e if actual is 150/ -, they will collect Rs.600/-). So don't book OLA CABS. If anybody book then OLA will Cheat.

Dear Sir, I have travelled in a ola cabs from Nesapakkam to Chennai Airport at 6:30 AM on 15/10/2015 and reached airport at 6:45 AM. Driver has not paid any toll at Airport. But they have charged Rs.100/- extra as toll charges. The money has been deducted from Ola money (wallet). I have given complaints about this to ola customer care many times, they have not resolved the issue. Ola Invoice no.[protected] dtd.15 Oct, 2015 I request you to solve this issue.

I have received a fraud bill from OLA Bangalore for a ride which I have not availed at all !! Shame on OLA Bangalore. Being one of the biggest taxi aggregate they will have to keep minimum level of ethics and transparency. If such things become rampant, they will definitely land in trouble and shut themselves off. And the OLA Bangalore customer support and their escalation matrix are all 'partners in crime', any complaints raised go unanswered. They might damn busy in producing fraud bills I guess ! Hello OLA Bangalore, Please find the bill for your reference, if at all you wish to take some action on this, otherwise forget it. We think that you are poorly equipped to handle such things.

I booked ola cab for the first time by downloading the app form gkm colony, chennai to st. thomas mount, chennai. My wife, aged mother in-law and my children travelled in that cab. During down loading the app one pop up message came and unkowingly I clicked yes. While cutting the meter the amount charged was Rs.743/- which was double the amount. The travel is for 24 kms and it took only an hour of journey. When we contacted the customer care they told that it was peak hour journey so the charge was double. I told them that it was holiday on that day i.e., on 22/10/2015 how could it be a peak hour? he told that peak hour is based on their demand. For example if we puchase a product wheather the amount will be doubled due to the demand? My wife was having only Rs.500/- at that time and she was running around for ATM to settle the amount. Peak hour charge could be a nominal amount like 10% but double the charge is too much for a middle class people. Cheating the innocent public should be stopped. NAME : S BABU CNR[protected] MOBILE NO:[protected]

Ref: Olacabs invoice for CRN[protected] At and from HAL - Bangalore on 11.10.2015 we booked a OLA Cab for my journey to Airport. I was charged 1685/- by OLA. This cab was Replacement by OLA, who charged 2.2 times normal charge for so called peak hours. This is a deficiency. I missed my scheduled flight which cost me Rs. 8250/- for reaching Mumbai.

I have paid amount (100/-) to OLA money using OLA app on 12 Oct but amount is still not credited. When I contacted OLA customer service, they are completely irresponsible and still could not find where the amount has gone. I have shared all supported documents regarding my payment and still do not bothered to resolve my issues.

Dear sir/mam, we four persons were travelling in a OLA caB at chennai ..i said the driver to go slow ...but suddenly he used some abusive words at us and shouted at us to getdown from the cab in a bridge near central station at the time of 10clk...we were with two ladies...but he never mind about that...at the meanwhile i was trying to search for someother cab in ur app...i never got a result ...and we got into an auto and reached our destination ...very worst behaviour of driver and horrible service of OLA...i need a compensation for the inconvenience caused to me and for my friends...really the two girls of my friends have planned to report this to media ...we need a solution ...we were totally irritated and upset because of your horrible service...the two were totally upset from the incident which was happened at the time of 10 pm [protected][protected][protected] Ola 3.2.1 on iPhone 5 (GSM+CDMA) running iOS 9.0.2 (Ola user [protected]@gmail.com) Sent from my iPhone

For around 2 KMs travel, Ola charged me INR 266. Reason: There was a multiplier of 2.5, whihc I believed would be charged on the actual charges I incur but no, they charged that multiplier on the base minimum charges which was INR 100. If they wanted to apply this much amount they should have informed the customer accordingly but no they chose to cheat customers. This transaction was of great disappointment to me. I hope I get a resolution to the same, so that I continue using Ola.

I booked ola cab from my mobile on 15/10/2015 at 03:06 PM booking was confirmed and sms with confirmation mail also. i called twice to the driver whose name and contact no. was mentioned in the mail but he refused to pick me from the main road i had to reach a very important meeting and i was with my tata officials just in front of tata indicom office 65 old ishwar nagar main mathura road new delhi. --110065. please check at your level as i applied coupen code of next75 that time which was wasted due to this refusal. please improve your sevices as details are as follows :--- CRN NO.[protected] DRIVER NAME --- MOHD. YASEEN CONTACT NO. -- [protected] CAR NO. --- DL 1Y 6546 (I10)

On 17th october, 15, I booked an Ola cab near Technopolish, Sec-V, Kolkata. The driver name was Akhilesh and the vehicle was White Maruti swift Dzire(WB 052746). Our destination place was IIM Joka. He take the route of EM Bypass-Kalikapur-Anwar Shah Road. That route was lengthy & full of Jam, so lots of times were wasted.Instead he can take us in the Park Circus-Alipore route. We were really exhausted by the journey & compelled to end our journey at Taratala. The total invoice amount was 506 INR. (Previously it was 310 in our previous journey). The behaviour of the driver was very much rude. He argue with us & dont even listen to our request. This type of service is really very frustrating & unacceptable.

Hello, today morning i book a cab at 9-35 am. 2nd main road, chennappa layout .marathahalli, bengaluru, kernataka.560037, india to itpl main road, pattandur agrahara, whitefield, bengaluru total 6.6 km exact it come. i am driving past 1 and half year .. every time they charge me 110 rs . and in 1.4 peak time rate it will come 154 rs. but today the cab person did not open the ride app. he will charge me 240 rs . first crn[protected] which generate 118 rs and in same crn one more bill generate 240rs. i am very much disappoint with ur miss behave of cab person and customer care. who treat a customer very rudely and bad manner. so this is my last visit and never ever book this cab in future and also i tell to my all frinds do not refer this cab any more.uber is much better service than this Thanking you Ajith Nair [protected]