Ola Cabs / ANI Technologies Complaints & Reviews

Everytime I used to pay my bill to the driver through cash and next time when I try to book my ride again the amount will be shown outstanding. I didn't notice for a couple of times but then it was happening repeatedly. Kindly fix the bug or take necessary action. Don't cheat your customers.

Thank you

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I have paid to Rs 259 by Google Pay to driver for the ride CRN [[protected]]. But now OLA is showing the same amount as 'Pending'.

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I paid the driver in cash but it's still showing up on my screen as Pending payment.

I had contacted the cab driver he told that payment status is showing as paid.

Please resolve the issue at the earliest.

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Hi, On 11th Oct 2021, @10:37 am I was travelling from my home Baruipur to Topsia through Ola cab, the driver asked me to pay him through Gpay the Ola fare which I paid him directly through Gpay (Rs. 419/- ) payment app. Now later when I tried to book a cab via Ola app it showed that the previous fare of Rs. 419/- is unpaid and until I pay I cannot book another ride in Ola app.
Now after many calls to the driver he picked up the call and said he has updated my payment in the app. It is Ola app which is showing payment pending but as per the driver he has updated my payment made to him.

Driver name - Manoj Kr Yadav.
Driver phone number - [protected]

Picked up from - Baruipur
Drop location - Topsia
Amount paid via Gpay - 419/-
UPI transaction ID[protected]
CRN number - [protected]

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Address: Mhada colony, Malwani, Malad west ,Mumbai - 400095, Mumbai City, Maharashtra

Hello team,
I had booked ola auto on Saturday 2nd October 2021 timing 10:38 PM. I had made that bill on cash but on ola app it is still showing payment pending and app is charging me again for the same ride. And the app is not allowing me to book ola services before making that payment.
CRN number for my ride is : [protected].
Request you to please resolve this issue ASAP.

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Address: Bengaluru

I paid cash for my ola auto ride, Auto/CRN [protected], but still showing that the payment is pending.

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I took a ride on Thursday 6th October. I paid the amount to drivers gpay number. But the app is showing payment pending. I have emailed the support team with all details and proof but no help recieved. I cannot use ola until that payment is cleared. I am using uber now.

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My ride no is CRN [protected]
Ride date 11 Oct 2021
I was unable to pay the amount due to some technical issues through phone pe. So driver insisted me to pay the bill in cash and he said payment will be reflected as paid after few minutes. But it's more than a day it is reflecting as pending payment. Ola app showing that you have to pay previous bill while taking new ride. So I was unable to continue with ola app anymore until the issue resolved. No support form the ola app support team. It is disappointing that ola is not take ownership over the issue.

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I have booked ola cab and gave cash to driver but still it was showing pending,

Can someone look into this and do the needful

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I took a cab on October 9 and even paid Rs189 in cash to the driver. But when I opened the app today, it says the same amount Is yet to be paid.

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Address: Bengaluru

I booked a ride by Ola auto and paid the driver in cash on completing the ride. But my app is still showing that payment is pending in GPay. Because of this, I am unable to book any rides on Ola. Need help.

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I have already paid my fare Rs.114 on Sunday 10.10.21 yet it's still showing as pending kindly rectify

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I have charged fro parking charges (which should not be) from Ola driver, I have said the same to Ola support through twitter and ola app. BUt no action has been taken. Moreover for trip CRN[protected] i have paid extraa cash for which i was not reimbursed.
I have got a message from Ola that i will be refeunded with Rs384.00 but that was not intitated.

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Address: D NO 155A & 156A,ROAD NO 14,JANAKI ENCLAVE, Near E Seva

Yesterday At9:21pm I have booked auto to Gaddiannaram ST. Stanislaus church. The driver Name:Vinodkumar at a price of ₹71.I have paid the driver in cash method and the ride is finished but in OLA app it is showing the payment is not paid. My name:K Sujatha. Mobile number:[protected]

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Address: Chandigarh

I am the regular user of Ola cab,
Every thing went fine until 24th/09/2021.
I booked the cab from Sushma Urban View Dhakoli Zirakpur To—— Drishti Eye Hospital sector 10 Panchkula .
The fair was INR 176 which I paid to the Diver Kuldeep on his personal paytm number ( Screen shot will be attached )
After this Ride the amount of 176 shows pending and I am unable to book cab which is very pathetic for me .
Pls do the needful if some one can do as I am unable to access the Ola app for booking cab any more .
My contact number is [protected].
Gourav

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I paid the ₹121 to the driver in cash as he said he didn't have google pay. But the app still shows that the money is pending, please pay it. I can't book another ride till I pay that amount. But why should I pay again if I have already paid the driver. Please look into this issue as soon as possible.

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I paid the driver in cash but it's still showing up on my screen as 'Pending payment'. Please resolve the issue.

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I was traveling to Taj hotel appollo bunder for important meeting driver misbehaved and cancelled the trip I got cancellation message.on asking the reason he said meter is on and you will get payment details on completion of trip.on insisting he forcefully tried to drive.and asked me to get down at remote area, I called police and gave NC against driver.Owner of the cab arrived and said that if you do not take complaint back I will counter complaint against you as I have got good links with ola company.Ola blocked my account and after several email conversation there is no action taken against this.kindly look into the matter and do needful.

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I have booked auto and completed my ride. Driver took cash but still in app it's showing pending. Unable to book rides further. Please help to resolve the issue

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Address: Home

I have made Ola auto ride on Oct 5th and paid ₹134 to the driver in cash as he said he didn't have google pay/PhonePe. But the app still shows that the money is pending, please troubleshoot it. I can't book another ride till I pay that amount. But why should I pay again if I have already paid the driver. Please look into this issue as soon as possible. I'm not able to book any further rides.It’s the sheer negligence of the auto driver to click acceptance from his end!

Oct 10, 2021

Updated by bioyuvaa My Ola registered mai I’d: [protected]@gmail.com. Resolve the issue as soon. I couldn’t able to book for any ride!

Oct 10, 2021

Updated by bioyuvaa I am getting keep on message from Ola to pay pending payment.. but I have already paid to the driver in cash mode

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / ANI Technologies reviews & complaints page 74

Double charge every time

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Ola ride CRN 5660553449

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Regarding outstanding

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Paid fare to Driver but OLA App still showing unpaid cannot make anymore travel bookings.

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I made payment in cash but ola showing payment due

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Asking for second payment for already paid ride

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Paid Payment pending

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Payment issue (CRN 5660709377)

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Payment issue on ola

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Issue with payment even after the said amount was paid

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Paid for Ola ride in cash but app shows payment pending in GPay

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Payment due

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Trip CRN 5652190960 & CRN5652475301

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Payment problem

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Bill Paid! Still showing Pending! Unable to book CAB

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Payment

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Paid the money in cash but still showing pending payment

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Illegal blocking of ola account

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Paid money in cash to driver but still showing as pending status in app

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Payment paid through cash but showing payment pending in Ola app

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