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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 70

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M
Mohd Tariq tameez
from Hyderabad, Telangana
Oct 17, 2021
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No customer support

Worst service of ola there is no customer care number in the application this is my 8 time of complaint there is no response from your side.....
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Divya M A
from Karwar, Karnataka
Oct 17, 2021
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Payment Due -

I’m pending with outstanding payment due though i have paid the money but still it’s showing payment due, please do the needful so that I can continue with Ola service...
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P
P7@
Oct 16, 2021
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Extra fare charged inappropriately

After showing rs139 for 10km driver charged me Rs 359 ( almost 3 times the actual fare)....
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S
Sp Karishma
Oct 16, 2021
Oct 18, 2021
This thread was updated on Oct 18, 2021
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Ola Payment

For my last ride I paid the driver in cash and I'm unable to book the new ride now. It is showing pending payment I don't know why

Please solve this issue immediately...
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S
Swap@1985
from Bengaluru, Karnataka
Oct 16, 2021
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Trip Cancellation fee

Address:Bangalore

Ola charge incorrectly cancellation fee and there are no policies for them to reverse the charges after 48 hours. Cab booked and driver denied duty however charges posted to customer account is like looting customer in broad day light....
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B
BeasTxVishaL
Oct 16, 2021
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Impolite cab driver

Website:Ola

A cab driver from hyd named babu pally ( cab : white dzire TS08UG2411 ) was late for the pickup so I called him to ask where he is to which he replied me with some abusive words and also asked me to cancel the ride. As everyone knows that we can complaint about it to the management but no one was responding to me on the topic....
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N
Neha Nadig
Oct 16, 2021
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Payment shown pending

I have already paid the auto driver via gpay, but the app shows that the payment is pending. Please do the needful...
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Shivsep
from Noida, Uttar Pradesh
Oct 16, 2021
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Cheating Customers

Initially 3 times they have charged me higher then estimated fare at the time of boarding cab thereafter I had raised an issue and same was refunded in vouchers.

Post that it was happened again thrice and they have charged me incorrect cancellation fees once whenever I’m raising my concern in ola app or ola support through mail, getting same response “you have exceeded the credit limit as per the norms and conditions of...
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A
AshPan13
Oct 16, 2021
Oct 17, 2021
This thread was updated on Oct 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Even after paying in cash it is still showing payment is pending

Yesterday I took an ola at 9:13 pm at the end of that ride in the drivers ola app it showed an amount of ₹450 to be paid which I paid in cash now it is showing in my ola app that my payment is pending of ₹608. CRN no. [protected]...
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rakshat8217
Oct 16, 2021
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I've already paid but the App shows Payment due.

Website:www.olacabs.com

I booked an auto on on Oct 14, 2:13 pm. I paid the driver through google pay as the distance was short and the app didn't let me pay. And I confirmed with the driver and it showed "Paid Online" on his device as well. But when I tried to book another auto, the app showed that the payment is due. The CRN number is [protected]...
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F
FS FIIM
from Mumbai, Maharashtra
Oct 16, 2021
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OLA food is not refunding and OLA postpaid is sending me me bill for it

I had ordered a biryani through OLA food app but as discount was not applied so I cancelled immediately. Customer care confirmed the refund in next 7-8 days. This payment was deducted through OLA postpaid.
Now Ola food is refunding the amount and OLA postpaid is sending bill and adding late fees.
I have sent multiple email at customer but no resolution yet..No direct customer care number has been provided for resolving this...
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Address:Block no.5,Bwing, Sia baba Enclave tower no.3,Near City center, Goregaon (west)Mumbai

I have travelled on 02 oct 2021 from Sia baba enclave tower no. 3 goregaon to Chitamani jain temple Laxmi bhuvan sianath nagar, Sagani est, Ghatkoper west . I have paid cash Rs. 239/- to driver still i am getting message payment is pending .Car mini :CRN [protected]
PL HELP AND DO NEEDFUL....
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M
Mustafa Romi
from Barasat, West Bengal
Oct 15, 2021
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Cash paid but still showing cash to be paid

Today in the morning i booked ola cabs paid cash to the driver also but still showing cash to be paid. For this i can't book another ride. What should i do???? Please help
Thanks....
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S
Samira Dash
Oct 15, 2021
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Higher fare than estimated amount

I was shown rs480 and 37 km as the estimated amount and distance but I was charged Rs698, and distance 57 km. Don't know which route the driver took. But I was charged 200 rs more...
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H
Harini_induri
from Asifabad, Andhra Pradesh
Oct 15, 2021
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Payment Pending issue

I took ola on 9th October and gave amount of 62 in cash to driver there but still it is showing payment pending. Please resolve this as soon as possible ....
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G
gopi tanna
Oct 15, 2021
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Invoice not provided

Address:Mumbai

I took an intercity ride on 18th Sept '21.
Upon not being to download a receipt, I wrote to customer care. They responded with next steps. I followed. They didn't work.
I again wrote to them. They responded with the same message. I again followed the same process. It didn't work.
It is 15 October now. I have written to the company 7 times. They have only responded with same automated message.
Result - I have...
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R
Rupina christy
Oct 15, 2021
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Showing payment pending without a reason

I have been using ola cabs for years and paying properly. Now when I tried to book a cab yesterday it shows payment pending though I paid for all my rides

Please solve this issue...
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A
Ashwati Poduval
Oct 15, 2021
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Paid Payment pending again

Address:B 8 SL 2

I am receiving payment pending even though I paid through gpay to driver. I am attaching the proof. Please fix this....
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A
Ashmit Prajapati
Oct 15, 2021
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Related to payment

Dear sir, I have paid fare to the driver in his private number, and in Ola app it is showing payment due of ₹167. Please look at this matter, because I am not able to book future rides.
With regards
Ashmit Prajapati
[protected]...
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I booked an Ola cab on 8 Oct and done the payment of ₹222 in cash but it shows payment is pending and I'm gettingmessagesto clear my dues. Please look into it as I have done the payment then and there...
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