Ola Cabs / ANI Technologies Complaints & Reviews

We have booked a cab on sept-25-2021, CRN: [protected] and paid the driver in cash the complete bill amount because the gpay was not working due to signal issues. My bill is still outstanding, my support ticket number is[protected].

I want my account to be updated accordinly so that i can continue booking other rides. All the helpline number of OLA are invalid....

I had booked my ride on ola on Oct 2nd 2021 at 05:29 am with CRN. No : [protected]. I had paid 138rs to driver via google pay but it's still showing pending.Due to this Iam not able to book any other ride. Kindly check it ASAP....

This is the second time this issue is happening with me regarding olacabs. I had given the option to pay online, the app freezed and I paid in cash to driver. But however, when I opened my app next time to book a ride it says last ride payment is due. Complaints were raised and the complaint redressal system is just an automated cycle asking for same details without any details of support mobile/mail. And adding to that this was resolved...

Good evening,

It was very disappointing and disatisfying experience from ola where I booked the cab for outstation for up and down after going up car breakdown and driver charged me for up and down we have suffered a lot with our old parents in the middle of the drop and customer care has not at all supportive calling for refund which was promised by ola team till after 12 days nothing has happened issue has to resolve in...

Iam neha.i paid 117 rupees for Ola ride.i want to book another ride but it is showing 117rupees balance which we already paid.owner of auto also misbehaving with us....

On[protected] i have booked a ride from Domestic terminal, Ahmedabad to satellite, Ahmedabad for which a CRN[protected] was generated.But the drirver of the ride has not turnup for pickup. Then i booked an auto at about 10.15pm and reached the destination by 11pm.To my surprise the OLA has generated bill for Rs.399/- with out providing the ride. I mmediately i dropped a mail to olacabs requesting for cancellation of the bill.But OLA instead...

I took an outstation ride from kolkata to krishnanagar . The distance is around 100kms and the estimated time is 3 hours.
Also at the starting estimated bill was around 2200/-

Road was not jam and still driver drove in 30-40kms/hour max speed. Even after many request he has not speedup the cab.
Thus the time took to reach was around 5 hours.

Once the trip finish the automatic bill generation is...

We booked ola auto on september 18th 2021, and paid 156 rupees through googlepay. Still its showing payment pending and not able to book other ola rides. I have attached screenshot of googlepay payment....

Dear Team Ola,

In ref. to trip no. CRN [protected], I had taken a trip from Delhi to Ghaziabad on 21st Sept'21, I had paid an amt. of Rs. 568 to the Driver via PAytm (UPI ref. no[protected] .

On 28th Sept'21 I was going to book a trip to Noida but, it was reflecting that the amount was still pending, Hence I had repay that same amount to book my new trip . Again in the next trip no. [protected] on 28th Sept'21...

Paid cash to the driver for the ride. But app shows payment pending....

I've already paid my last ride bill but on the app it's showing that you amount of 138 is still pending. Due to which I can't book any other ride.
Kindly solve the issue as soon as possible infact I've Mailed so many times to ola support but the customer compliance are taken as for granted. No step has been taken by the customer complain.
It my request to solve the issue immediately....

I have taken a ride in Ola auto and made the payment through cash... But the app is still showing pending payment... Kindly resolve this issue at the earliest....

CRN[protected]
I have made payment in cash but still the payment is showing as pending. please help...

Date of incident - 30-Sep-2021
CRN - [protected];
We used Ola CAB earlier today and paid cash (110 Rs.) for the trip. HOwever in the app it indicates that the payment is pending. This is the second instance and not getting the required support from Ola app.

Request to remove that alert as it will help me with the next booking....

I travelled from delhi cantt to rohini sec 22 the CRN no. Of this ride is [protected]. I paid the total amount in cash rs. 252 to the driver. The app is still showing payment pending and now I'm not able to book another rides . Please check as soon as possible and take necessary action....

I was unable to use online payment and hence I paid in cash for my last ride.
Now the app shows me pending payment which is unacceptable.
I request you to please check with the driver and get this resolved as soon as possible....

Hi Team, I travelled in Ola on 27/09/2021. And as online payment was not working. I paid through Gpay to driver, an amount of Rs.448. But still the payment is showing pending and i couldnt able to make further rides. Kindly check on this as early as possible.

Driver number : [protected]...

Paid for the ola cab in cash, but still showing pending payment. Pls chk details with the driver and resolve my pending payment issue...

I took a cool cab ride on 29th September, and the invoice sent over email by Ola mentioned
"Sorry couldn't generate an invoice due to absence of taxable component"...

I had paid cash amount of Rs.250 for a bill of Rs.225 but it is not updated in the portal and shows payment as due. Please check with the driver and resolve this issue immediately...