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Ola Cabs / ANI Technologies Complaints & Reviews

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Updated: Nov 15, 2025
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Ola Cabs / ANI Technologies reviews & complaints page 76

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A
Aman1312
from Pune, Maharashtra
Oct 6, 2021
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I have booked a cab in which payment option i have selected was google pay while payinh when i was on ride i wasnt going through then the driver gave me his scanner i scanned and paid directly to the driver and in my ola account the amount is still showing pending and this is not the first time it happened this is the 2nd time i have also raised request in the first time when it happened still no reply ..

And because of that i m not able to book any more rides
I am not going to pay single penny further if it will be the same. M gonna delete the app and will also suggest my friend s and family to do the same you people are thief.
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    A
    Ayeshamrz97
    Oct 6, 2021
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    I booked a cab to pay online but due to network issues I couldn’t and paid the cab through cash.. now the app shows pending payment
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      ilaya vignesh
      Oct 6, 2021
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      I took Ola auto on 5/10/21 and paid in cash, but still showing the bill as unpaid and asked to pay online again to continue the service.
      +1 photos
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        K
        Kaushal Dutt
        Oct 6, 2021
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        Address: Vaishali Ghaziabad

        I (Kaushal) had a ride this Monday on ola auto and after the completion of the ride paid the fare to the driver in cash Rs. 80/- but the issue is in my ola account it is still showing pending payment Rs. 80/- .
        That's the fault of that driver so please remove that payable and resolve it asap.

        RIDE Details:
        CRN [protected]
        Driver Name Shree Kant Dubey
        Pickup location : Kalpana Apartments Vaishali sector 5 Ghaziabad
        Drop Location : Gali no. 3 shyam park sahibabad
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          A
          Angel 2951
          Oct 6, 2021
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          I recently paid for my Ola ride through cash but in the app it shows pending kindly resolve this asap as I am not able to use it
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            W
            Wpalzm
            from Chennai, Tamil Nadu
            Oct 6, 2021
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            I had paid the driver through google pay to his personal number as per he asked. But rven after the ride the payemnt shows pending in my account which is unfair. Tried calling the driver to regund my money but no response. I want Ola cabs to either refund my money to pay to Ola's number or to remove pending payment from my account. This requires immediate attention
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              M
              MANJESH BM
              Oct 5, 2021
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              I had booked an auto from koramangala to Rajajinagar today where it showed as 207 digital payment since the driver denied the digital payment i had to pay the same 207 in cash... but the ola app shows as pending payment of 207...please rectify the same the earlies.
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                N
                Nabanu
                Oct 5, 2021
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                Sep 29th I made the payment of rs 323 through phone, but in the Ola app, it says pending payment. Am unable to book the future rides due to pending payment. Kindly resolve my issue.
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                  P
                  priya027
                  from Khargone, Madhya Pradesh
                  Oct 5, 2021
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                  First time I paid to the ola ride of 183 rs from paytm and the driver didn't even update the status that i paid for my ride and app is showing that payment due until the next day when I was again using ola the app was showing that payment is due so I have to pay otherwise I didn't able to ride.as I was going to railway station and have to reach station at 8 pm sharp. I had to pay again by Google pay of rs 183. So I paid twice. And driver was so careless he didn't even update that I paid. Please refund my money.
                  +1 photos
                  Oct 12, 2021
                  Complaint marked as Resolved 
                  No nothing taken by company Still my money didn't refunded please help me
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                    S
                    Sweet Rani Guptta
                    Oct 5, 2021
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                    Dear sir,
                    I was travelling on 02.10.2021 from my Hostel at DY Patil Medical College, Nerul Navi Mumbai to Airport T2 at 6.36 am by Ola Cab boked Online and reached Airport at 7.18 am. I took my luggage and left the Cab and after two minutes I realised that my Mobile left on the back seat of the cab. Thereafter immediately I rang to my no [protected] from my friend's mobile it rang for few seconds and immediately got switched off. When got contact no of driver mob: [protected] Name Farid Ansari from my friend who booked the Cab I rang him and found his mobile also switched off. I had flight to Delhi and told my parent who is Commissioner of Customs Patna about the incident. He immediately contacted to Cab driver but found his mobile switched off and Whatsapp call was on and ringing but not picked up by him. My father given him whatsapp message to driver and requested to return the mobile but no answer received . Again tried on Whatsapp call he picked up and requested to return the mobile but denied to have such mobile and not accepted my request. Two or three time again contacted to him but same reply. Hence I complain you to recover my mobile MI 10 I black and blue color. I am sure that the driver has got the mobile and now not returning. Kindly take action to recover my mobile .Ola Cab Driver Name: Farid Ansari mob: [protected].

                    My contact
                    DY Patil university girls hostel
                    Near hospital
                    Sector 7
                    Nerul
                    Navi Mumbai
                    Ph [protected]

                    Present Address: A4/203, Krishna Apra Garden, Indirapurasm, Ghaziabad
                    Uttar Pradesh-201014 Sent from Yahoo Mail for iPhone
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                      H
                      Hrichit Narain
                      from Allahabad, Uttar Pradesh
                      Oct 5, 2021
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                      Address: OLA Kanpur
                      Website: OLA

                      Hi Myself Hrichit Narain from kanpur, One of my friend (Pratibha Singh) booked ola cab ( Prime Sedan Dzire Tour) UP78 FT 8202 Driver Name is Vishal Verma his contact number is [protected].Me and my friend regular customer of OLA and i m facing first time this type of misbehave by the driver, He was totally drunk and he was abusing and physically assault.
                      My friend was with her baby girl which was one year old after this incident she is very scared and she is not well.kindly take it seriously and take action against the Cab driver.

                      Thanks
                      Hrichit
                      Mobile - [protected]
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                        Vikas Saini96
                        Oct 5, 2021
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                        I have taken OLA cab on sep 18 from Dabri to Hazrat Nizzamuddin station. After dropping I've paid the total payable amount Rs. 214 in cash to the driver but in app it's showing Rs. 214 is still pending on my account. I've tried to contact you earlier and send mail regarding the same but no help provided. Please help.
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                          N
                          Nandita Krishnan
                          Oct 5, 2021
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                          Hi, I have already paid the driver with cash for my last ride but it still shows pending. please solve this issue ASAP
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                            S
                            Sujal Phulaware
                            from Pune, Maharashtra
                            Oct 5, 2021
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                            I have already paid my last ride bills in cash. But on the app it is showing that my amount of Rs.203 is pending. Please solve the issue.
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                              A
                              Alamzaid
                              Oct 5, 2021
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                              On 4th October 9:44pm I have booked a ride from Gottigere, Bangalore to Bangalore cantonment railway sation, Bangalore.After completing my ride I paid the driver the amount of Rs 293 by Phone pay, still it's showing last ride pending payment, pay online.I don't know why such a reputed company is giving unnecessary trouble to their customer ...I want the solution ASAP
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                                ShikharD
                                from Greater Noida, Uttar Pradesh
                                Oct 5, 2021
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                                Website: Ola

                                I took a ride on 2nd October 2021 and paid using UPI still Ola App showing payment is pending and this is happening for the second time. This is very unprofessional.
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                                  M
                                  Maaaran
                                  from CHENNAI, Tamil Nadu
                                  Oct 5, 2021
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                                  Address: 29, Nethaji Nagar North, Thiruvanmiyur, Chennai.

                                  I booked a ride from the Chennai Central to the RTO, Thiruvanmiyur for a friend of mine. She paid a fare of 200/- in cash at the end of the ride. But, 200/- has been deducted from my Ola wallet as well.
                                  +1 photos
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                                    K
                                    Khanimran786
                                    from Delhi, Delhi
                                    Oct 4, 2021
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                                    Address: India

                                    Paid the driver in cash but it's still showing up on my screen as 'Pending payment'. Please resolve the issue.
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                                      N
                                      Nabanu
                                      Oct 4, 2021
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                                      I paid for ride through phonepe and my bank account has debited for it but it's still showing pending rides. From then since I stopped using Ola app and again I don't want to use because the drivers are cheating payments but I wanted to clear such dues. Please make it clear soon.
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                                        nishad dhumal
                                        Oct 4, 2021
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                                        Address: Opposite Procter & Gamble Hygiene and Health care Limited Mota Nagar, Chakala, Andheri East, Mumbai, Maharashtra 400099
                                        Website: www.olacabs.com

                                        I have booked ola mini ride from Nerul to Thane on 03/10/2021. Online payment method was selected but unable to do online payment because app getting crashed while selecting pay now option. So payment done by cash.
                                        Today I need to book a ride from ola, but it is showing due payment for my previous ride, so in order to book my new ride for today 04/10/2021 I paid extra payment which was showing due. For your ready reference I have attached screenshot of invoice. Request you to check the same and refund my extra payment done.
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