Ola Cabs / ANI Technologies Complaints & Reviews

Sun, Oct 03, 7.05am
CRN [protected]
In this date, I took a ride and paid the fare through Cash, but still the ola app shows " payment is pending " and I'm continuous getting message like " clear the pending bill" and it's really annoying. SO please try to resolve this problem as soon as possible

I had paid the driver through phonepe rs 1075, after my ride on october 11 2021, but the app is still showing me pending payment and I can't make bookings. Please help

I have paid the amount online directly to driver's upi id but that amount is still showing in ola app .
i have paid 280 to ola driver directly in his account phonepe. but that amount is still showing in my ola app that is should be paid again. i tried calling the driver, but he didn't pick my call .
i was travelling from hunsmaranhalli to sbc bus stand( chicken County) BANGLORE

Why ola ? Why u r not resolving my problem ? My number is -[protected]

I paid in cash several days ago but still showing pending payment ...I called the driver but he didn't picked up ...I cannot use the Ola as it's showing pending payment ...my phone number in which my ola account is -[protected]

I had made an UPI payment for my last ride and its still showing payment as due and unable to book any further rides in the app. This is very pathetic.
Can you please resolve this issue at the earliest?
Ride details as below:

Oct 16, 2:03 PM- CRN [protected]

I have paid the driver in cash but still showing pending payment. It doesn't allow you to book further without payment. It happened earlier also and They are looting people like this. There is no option on their app for this type of complaint.

Sir I've paid all the bills regarding my rides but somehow it is showing payment of 120 rs is left and I need to clear it . I always pay my ride bills in cash . I don't why they are charging me extra 120rs . In their support section they don't have any option regarding this . Because of pending money I am unable to book other rides .

CNR no. [protected], Driver name - Harbansh kumar. On sep 14, i book a mini wagon-r. I perform an online transaction of Rs 206. But after that ride it shows your dues are pending

On September 16 this year, I took a ride the driver insisted me to pay cash and later the it shows online payment is pending. Since then I'm not able to use the app to book a ride.

I paid cash but it's still showing pending
The driver didn't want any online payment
So I had to no choice but to give him cash
But now it's still showing pending

I have paid the driver in cash but still showing pending payment. It doesn't allow yo book further without payment. It happened earlier also and I had to pay twice as I was in hurry. They are looting people like this. There is no option on their app for this type of complaints.

I paid 312 to the driver as Cash however in app it still shows a payment pending, I am using other cab service until this is cleared, why cant OLA provide an option to the driver to confirm once cash is paid to them?

Hello
1.Took 2 Auto trips
2.Paid both in cash
3.Ola app showing payment pending
4. Spoke to driver to help clear pending on their part of app...they said they do not have any such feature
5.tried calling Ola help desk...no response
6.Now am not able to book rides

I have paid in cash to driver but pending due amount shown in ola app. Worst Support service in ola app. Please resolve the problem.

I've already paid my last ride bill but on the app it's showing that you amount of 97 is still pending. Due to which I can't book any other ride.
Kindly solve the issue as soon as possible

On Aug 26th 2021, for ola outstation trip, CRN [protected] guntur to hyderabad.
I have paid 2500 rupees to driver as he asked for petrol and said it will be adjusted end of trip but it dint get adjuated, I have reported issue to customer care on same day as trip ends, customer care executive told that amount will be refunded within week, I have asked to submit cancelled cheque after multiple followup with support team nearly 3 weeks, its been one month since i have sumitted the cancelled cheque(23.sep.2021) still not yet credited, all my old tickets closed without money refunded that day your executive said within 5 to 7 days money refunded but now am not able to even reach customer care numbers as they have automated calls with some dtmf tones to reach it will diaconnect automatically after few seconds without forwarding call.

Totally disappointed with the service

Here is the trip crn number,

My name is roselyn. On the day of bharat bandh, i, e sept 27, 2021, i booked outstation old cab from Chandigarh airport and my destination was ludhiana. Iam unable to reach my destination due to road block and my ride was ended within 10km and the driver charged Rs. 2814 . He included all the allowances and taxes. So I complaint to the ola customer care on 28 sept to solve my problem. I have talked with the ola customercare three times and till now iam not getting any solutions. And I want my money back and more over I am a student...
Please help me out

Hello Team,
I seriously regret saying that the emergency service provided by Ola is pathetic.
First of all the cab broke down after covering few kms and we had to push the car to the garage. Secondly, I tried calling all possible helplines but it was hard to reach an emergency contact person.Thirdly, we waited for OlA to provide a cab in these kind of situations but, there was no assistance from anyone.Fourthly, I spent almost 2.5 hrs figuring out how to get out from that situation and also had to pay the full amount even the trip was not yet complete.Fifth, Ola had made us gone through all sorts of trouble when the weather was bad and also late in the evening we were stranded in a place where Ola does not provide service.
I seriously need a resolution to this kind of atrocious business strategy and also not even caring for the passengers.
My family had to go through a lot of mental pressure and this should not be taken as granted.
Please provide a compensation for the troublesome journey.
Thanks.
Basupriya Biswas

I booked auto on 27th September (choolaimedu to DRJ hospital Kolathur).
The total fair was rs.121.
Driver name: ABRAHAM P
CRN: [protected]
We paid the amount in cash but when I tried to book an auto yesterday, it showed me pending due of rs.121.

Please resolve the issue at the earliest because it cause lot of inconvenience and I'm unable to book any rides.