Ola Cabs / ANI Technologies Complaints & Reviews

I have paid the driver in cash but still showing pending payment. It doesn't allow yo book further without payment. It happened earlier also and I had to pay twice as I was in hurry. They are looting people like this. There is no option on their app for this type of complaints.

I paid 312 to the driver as Cash however in app it still shows a payment pending, I am using other cab service until this is cleared, why cant OLA provide an option to the driver to confirm once cash is paid to them?

Hello
1.Took 2 Auto trips
2.Paid both in cash
3.Ola app showing payment pending
4. Spoke to driver to help clear pending on their part of app...they said they do not have any such feature
5.tried calling Ola help desk...no response
6.Now am not able to book rides

I have paid in cash to driver but pending due amount shown in ola app. Worst Support service in ola app. Please resolve the problem.

I've already paid my last ride bill but on the app it's showing that you amount of 97 is still pending. Due to which I can't book any other ride.
Kindly solve the issue as soon as possible

On Aug 26th 2021, for ola outstation trip, CRN [protected] guntur to hyderabad.
I have paid 2500 rupees to driver as he asked for petrol and said it will be adjusted end of trip but it dint get adjuated, I have reported issue to customer care on same day as trip ends, customer care executive told that amount will be refunded within week, I have asked to submit cancelled cheque after multiple followup with support team nearly 3 weeks, its been one month since i have sumitted the cancelled cheque(23.sep.2021) still not yet credited, all my old tickets closed without money refunded that day your executive said within 5 to 7 days money refunded but now am not able to even reach customer care numbers as they have automated calls with some dtmf tones to reach it will diaconnect automatically after few seconds without forwarding call.

Totally disappointed with the service

Here is the trip crn number,

My name is roselyn. On the day of bharat bandh, i, e sept 27, 2021, i booked outstation old cab from Chandigarh airport and my destination was ludhiana. Iam unable to reach my destination due to road block and my ride was ended within 10km and the driver charged Rs. 2814 . He included all the allowances and taxes. So I complaint to the ola customer care on 28 sept to solve my problem. I have talked with the ola customercare three times and till now iam not getting any solutions. And I want my money back and more over I am a student...
Please help me out

Hello Team,
I seriously regret saying that the emergency service provided by Ola is pathetic.
First of all the cab broke down after covering few kms and we had to push the car to the garage. Secondly, I tried calling all possible helplines but it was hard to reach an emergency contact person.Thirdly, we waited for OlA to provide a cab in these kind of situations but, there was no assistance from anyone.Fourthly, I spent almost 2.5 hrs figuring out how to get out from that situation and also had to pay the full amount even the trip was not yet complete.Fifth, Ola had made us gone through all sorts of trouble when the weather was bad and also late in the evening we were stranded in a place where Ola does not provide service.
I seriously need a resolution to this kind of atrocious business strategy and also not even caring for the passengers.
My family had to go through a lot of mental pressure and this should not be taken as granted.
Please provide a compensation for the troublesome journey.
Thanks.
Basupriya Biswas

I booked auto on 27th September (choolaimedu to DRJ hospital Kolathur).
The total fair was rs.121.
Driver name: ABRAHAM P
CRN: [protected]
We paid the amount in cash but when I tried to book an auto yesterday, it showed me pending due of rs.121.

Please resolve the issue at the earliest because it cause lot of inconvenience and I'm unable to book any rides.

I paid 786 rupees to the drivers gpay account on 13th oct. My Ola account is still showing payment pending. I have raised the complaint on 15th but no help recieved yet. Please fix this as I can't use Ola until it is cleared.

I booked an Ola cab for my uncle and aunt, and they paid the full amount of 706 at the end of the ride.

But the Ola app is showing that this amount is due.

Kindly rectify this issue.

On oct 10 i have a ride on ola auto from ramchandranagar to kailash nagar after the ride i have paid 84rs to driver but he didnt updated it on apl it was showing pending amount, the same i have informed through [protected]@olacabs so, close the issue

On October 14th evening I got bad experience with the idiotic and nonsense driver of Ola as I booked a cab from Madurai kalavasal to dsp nagar. Our house lies between chokkalinganagar and dsp nagar. But, the foolish driver refused to go to the other end of dsp nagar. That means he had to go to other 100 foot. He spoke woundingly and roughly. He was the worst driver I have ever had in my Ola ridings. Ola should eliminate such nonsense drivers or the popularity of Ola will be damaged.

I have booked a cab From vanasthalipuram to Anand Nagar on October 13th and made payment for the same, bit it is still showing pay for the ride and book next..please resolve the issue asap

Had paid in cash for my ride from Vile Parle to kasarvadavali on Friday date 15 October 2021 as my gpay was denying the payment . But till today they message me to pay for my outstanding dues

Worst service of ola there is no customer care number in the application this is my 8 time of complaint there is no response from your side..

I’m pending with outstanding payment due though i have paid the money but still it’s showing payment due, please do the needful so that I can continue with Ola service

After showing rs139 for 10km driver charged me Rs 359 ( almost 3 times the actual fare).

For my last ride I paid the driver in cash and I'm unable to book the new ride now. It is showing pending payment I don't know why

Please solve this issue immediately

Ola charge incorrectly cancellation fee and there are no policies for them to reverse the charges after 48 hours. Cab booked and driver denied duty however charges posted to customer account is like looting customer in broad day light.