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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Nov 15, 2025
Complaints 9492
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241
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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ola Cabs / ANI Technologies

Ola Cabs / ANI Technologies reviews & complaints page 75

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V
Vidyashree Madesh
from Bengaluru, Karnataka
Oct 8, 2021
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Paid for the ola auto in cash, but still showing pending payment. Pls chk details with the driver and resolve my pending payment issue
+1 photos
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    H
    HeRawat
    from New delhi, Delhi
    Oct 8, 2021
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    Website: www.olacabs.com

    Last ride i took, it cost me around ₹252 and i paid the driver by Gpay, but after the ride completed it's still showing To be paid, from which i can't book another ride.
    Please resolve this asap.
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      A
      Asma Simren
      from Hyderabad, Telangana
      Oct 8, 2021
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      I paid my driver Rs.210/- in cash for my ride. Still it is showing as payment pending.

      Do solve this issue.
      +2 photos
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        O
        Onkar M
        from Solapur, Maharashtra
        Oct 8, 2021
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        I booked a ride on 7th October 2021 by ola and i paid my fair in cash but it's still showing payment is pending. So please resolve this issue as early as possible.
        +1 photos
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          S
          Shazeen Mohiuddin
          Oct 8, 2021
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          Yesterday I booked an auto and the fare was 100rs. Upon reaching my destination I paid the money in cash. But the status for that ride is still to be paid. I already paid 100rs.
          +1 photos
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            Z
            Zeenat-ul- Banaat Academy
            Oct 8, 2021
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            I paid the ola fare in cash but still showing the payment pending, why I don't understand. Please help me out!
            I've paid Rs.178 in cash but still showing the payment pending. If the matter is not solved, I'll have to avoid the ola ride and uninstall the ola app .
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              P
              Paulianthang
              from Chennai, Tamil Nadu
              Oct 7, 2021
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              I paid in cash for my Ola ride today from Gopalapuram to Adyar Chennai. But it is still showing payment due and I am not able to proceed for another ride. Kindly resolve the issue.
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                M
                Maze
                Oct 7, 2021
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                I have paid in cash on my previous ride but it shows payment pending on the app CRN : [protected]
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                  K
                  Kalaiselvikarunanithi
                  from Chennai, Tamil Nadu
                  Oct 7, 2021
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                  I paid old ride amount in cash to driver on 25th September 2021, but it is still showing that the payment is not yet done ... because of this we couldn't able to book our next rides..so kindly resolve this issue
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                    V
                    Vetha viyas
                    Oct 7, 2021
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                    Sunday(3rd oct 2021) i have paid the amount in cash but the app showing still pending amount. Today I cant able getting a ride because of the pending amount. It was an urgent situation to went for my work so I have paid by online second time for the same ride & chosen another ride. This time also showing the same pending in App.

                    I want my 1st payment refund & need to fix the pending amount issue. Otherwise, i can't able to use ola app.
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                      S
                      Shreyas M V
                      Oct 7, 2021
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                      I paid Amount in cash for ola ride but app is showing amount pending, needs to be cleared again to continue new ride
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                        N
                        Nihal Dixit
                        Oct 7, 2021
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                        The company calls me multiple times a day and demand for money in the name of ola postpaid which I already paid by the link provided to me 2 years ago
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                          S
                          sus@123
                          from Kolkata, West Bengal
                          Oct 7, 2021
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                          In my previous Ola ride on 6th October 2021 CRN[protected] Driver name: Suman Ghosh I have already paid in cash after the ride but still on 7th October, 2021 the payment status in "Pending"
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                            V
                            vibishini
                            Oct 7, 2021
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                            I took ola auto on October 5th from Egmore eye hospital to Poosala gangu street. I paid in cash to the driver but it still shows payment pending in the app. Hence I am not able to book my further rides in the app.
                            Mar 09, 2022
                            Updated by vibishini                             It still isn't resolved 😐
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                              N
                              nishad dhumal
                              Oct 7, 2021
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                              Address: ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034
                              Website: www.olacabs.com

                              Dear sir/madam,
                              I have done payment for my ride dated on 04/10/2021 done my payment using upi. But still showing due payment of 19rs.
                              Since I want to book a ride for next day so I payed 19rs and booked my next day new ride.
                              Request you to refund my payment as soon as possible.
                              I have attached invoice copy and due payment screenshot for your reference.
                              +2 photos
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                                V
                                vishwajit shirude
                                Oct 6, 2021
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                                Address: Nashik

                                Dear Team,

                                I glad to write this, I am Vishwajit and I'm using ola service frequently but it seems very bad most of the time your drivers are cancelling the rides after contacting him.

                                How can we trust on your service?

                                If is any emergency we have and your drivers are just kidding with us?

                                Today same thing is happened with me. I need to take patient for hospital and almost 3 to 4 ola auto cancelled with saying very low fair even ola sedan also cancelled.

                                So, why we prefer ola if other options we have where I booked ride on uber I got ride immediately and safety.

                                Very disappointing service by ola and never suggest anyone if that type of service got.
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                                  M
                                  Muthu Ramaswamy
                                  Oct 6, 2021
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                                  Trip taken on Saturday. Sep.25 04.58PM Rs.275/- amount settled in cash towards CRN [protected]. From:Vigneshwara Nagar, Lakshmi Nagar 4th Stage to 18.Perumalagaram Salai, Sanjay Gandhi Nagar, Thiruvergadu. But app shows payment due and prevents booking further trips. the App is becoming ineffective. Human interaction must to fix system bugs. Thank you
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                                    P
                                    Paurnima Partole Patil
                                    Oct 6, 2021
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                                    2 times my clear bills was showing outstanding, those issues are solved now, but why ola charged extra money from my wallet, they asked to clear outstanding of 8rs each time, I’m sure this is happening with all customers.

                                    It’s not fault from our end app has issue then why I have to give extra money to them.

                                    This is loot.

                                    Very much disappointed with Ola
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                                      S
                                      Shree Dhanya
                                      Oct 6, 2021
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                                      I have taken a ride to Tilak nagar from Vijayanagar on 02/10/2021 at 9.04am.

                                      CNR [protected]

                                      I HAVE PAID THE DRIVER 165/rs in cash. but in the app it is still showing my payment is due. am not able to book any new ride now. please resove this as early as possible.
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                                        S
                                        Saurabh883#
                                        from Faridabad, Haryana
                                        Oct 6, 2021
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                                        Today i.e. 6th October 2021. I booked a ola cab around 10:35 am. For which i pay the driver via cash as driver told me to pay by cash. But still my ola app is showing the amount is pending.
                                        Kindly do the needful
                                        +2 photos
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