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Ola Cabs / ANI Technologies

Ola Cabs / ANI Technologies reviews & complaints page 79

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Sep 16 I took ola cab from prestige Shantiniketan apartment to Hebbal, banglore. I have paid rs413 as cash to the driver but in the app it's showing payment pending and not able to book further rides.. please look into this issue as soon as possible

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I paid the ride in cash on 22 nd September but still the app is showing that the payment is pending please resolve this problem

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I have paid cash to driver because driver has insisted me to pay the cash. But he didn’t updated it in the app that I have paid . It is still showing that the payment is pending. I have checked this without 1 hr and reached to customer support. But there is no proper response from them. Pleas help me to fix this problem. without paying the amount will driver leave from our destination?? No right. Even it’s driver fault customers are suffering. Why can’t they reach to driver and confirm whether we have paid or not?? When we reach to customers support it is not giving proper answers as they have computized. It is asking the same questions again and again. I have also mailed to customer support but no response from them

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Jan 1, 2022

Complaint marked as Resolved

Resolves

Sep 27, 2021

Updated by Uuhrrfhnbb Adding driver name as well

Sep 30, 2021

Updated by Uuhrrfhnbb Any update??

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Address: Kolkata

Hi Team,
I took a ride with OLA on 21st September. My Estimated Fare was shown to be Rs. 896 after completing my ride I got charged Rs. 1809. I immediately raised a complaint with OLA and the acknowledged that my ride fare was high due to some error. They also mentioned that it will be solved within 72 hours. But it has been a week since then that I've not yet got any resolution. Even the customer care is not helping me to escalate.

I would like to have my refund and compensation as soon as possible.
Ola Ticket Number[protected]

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On request by the driver I had made payment to the driver's account, but later while trying to book cab on the next day, the application showed pending payment, I had to pay this pending amount which I had already paid to driver in order to book my next ride.

Payment details.

Reference - CRN[protected], amount 195, date September 23/2021.

Reference - CRN[protected], amount 188, date September 22/2021.

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Address: banglore

Website: www.olacabs.com

Dear Sir,
this is to bring to your notice for the below mentioned mail regarding the pending payment of Rs.147, for which i had
travelled on 19th septerber 2021.As there was some problem with connectivity and therefore i was not able to make online
payment accordingly i was asked to make cash payment by driver and i had no option but to pay.
So i had paid Rs.150 in cash to him.'But in apps its still showing pending and regularly i'm getting sms from OLA to make the payment.I had already sent them mail on 20th September 2021 and again on 24th September 2021, Still no ones has called up for resolution.

Thanks & Regards
Shahnawaz Alam
[protected]

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I paid the driver in cash, still app shows payment pending. This is happening for the second time. Please look into this.

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Address: 49-17-9, A205 Aishwarya Bhusan lalithanagar, akkayapalem .

I have paid Ola cab driver through Phone pay but in Ola app it is showing as payment pending. Please do need full regrading this complaint.

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Address: diva

We paid cash to the ola AUTO driver on Sept 26, 2021. But in my app, it is still showing payment yet to be paid.

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We paid cash to the ola driver on Sept 27, 2021. But in my app, it is still showing payment yet to be paid.

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I already paid for my old cab through cash but it still says pending in the app... What should I do... I called the driver too he said it'll be gone in a few hours.. but it's still here after 2 days

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We paid in cash but the payment shows pending and they are not updating neither is there any chance of contact

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I travelled via ola on 18 September 2021, mostly amount I paid via Paytm, and a little bit by cash, but still the payment is showing pending

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I paid the auto changes to the auto driver in hand. But still Ola is charging me fee from online

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I travelled from Vashi to Dombivali on 23rd September 2021 for which I paid Ola driver 293 in cash as I could not pay via online/digital payment due to network issues. But on ola app it's still showing 293 payment due. Kindly help.

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I've already paid my last ride(CRN[protected]) bill but on the app it's showing that you amount of 445 is still pending. Due to which I can't book any other ride.
Kindly solve the issue as soon as possible infact I've Mailed so many times to ola support but the customer compliance are taken as for granted. No step has been taken by the customer complain.
It my request to solve the issue immediately.

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Mobile no [protected]

Wrong fare charges for ride to Mumbai airport
Fare was more than double the estimated charge
And drive took longer route
I m not able to resolve issue through ola app
Please help
Estimated fare:100
Charges:230
Cab no:CRN[protected]

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Address: Pune ola

Website: Ola

I have already paid for the ride but still showing pending payment .

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I booked an ola cab, I paid to driver via phonepe but in OLA they are showing I havn't paid for the ride.
They do not have any option to raise the query for this kind of action.
What I have to do?
For any query/ suggestion kindly contact [protected]@gmail.com

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I paid the driver in cash but it's still showing up on my screen as 'Pensing payment'. Please resolve the issue....

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61 Comments

Ola Cabs / ANI Technologies Complaints & Reviews

File a complaint to Ola Cabs / ANI Technologies

Ola Cabs / ANI Technologies reviews & complaints page 79

Paid cash still showing payment pending

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I paid the ride in cash but still the Ola app is showing that the payment is pending

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CRN:5616880514

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Cab Fare was high

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Double payment made

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Money paid still its showing in pending status in apps

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Charging double money

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Regrading payment

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Ola Auto Payment by cash

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Payment by cash

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Payment due

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Payment pending for my old ride

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I paid, still showing payment

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Charging of Fee thats been paid

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Related to payment pending issue

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Unable to book my ride

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Double fare charges and pathetic customer support

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Ola ride payment

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OLA is requesting extra money

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Paid in cash but still showing pending payment

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