Ola Cabs — Cabs are not picking up, but invoices are generated

Without travelling we r getting invoices, it is becoming common now in ola. Now i have started using uber, i am not getting these types of responses in them. Really the services by ola is becoming pathetic. This is happened to me on 18th may, 2016 - 3 times.

If we were using ola money, then our money is gone, we need to follow up with you for refund. Ola services is very bad & i am really sorry to complaint in this aspect. If the drivers r not willing to come, please allot the same to the people who r willing.

Invoice no.24738xxxx
18 may, 2016

Total fare
₹86
Total distance: 0.46 km
Total ride time : 7.75 min
Paid by ola money
0 cash paid
86

Fare breakup
Base fare ₹40.0
Rate for 0.46 km: ₹2.76
Free ride time (0 min) ₹0.0
Ride time charge for 7.75 min: ₹7.75
Peak pricing charge (1.6x) ₹30.31
Total tax ₹4.69
Tax breakup
Service tax ₹4.53
Swachh bharat cess ₹0.16
(Taxes added to your total fare)

Booking details
Service type bangalore, cab, micro
Booking date 18 may, 2016, 07:17 pm
Pickup date 18 may, 2016, 07:23 pm